Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately USD 8 per person. It is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75.00 per accommodation, per week, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Scottsdale, just a 1-minute drive from Scottsdale Fashion Square and 8 minutes from Arizona State University. It is approximately 6.1 miles from Talking Stick Resort Casino and 11.4 miles from Phoenix Convention Center.

Does the hotel have a swimming pool?

Yes, there is an outdoor heated pool available for guests, operational from 6:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Up to 4 children aged 12 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Hyatt Place Scottsdale/Old Town Hotel in Scottsdale

Average nightly price at Hyatt Place Scottsdale/Old Town by month, last 12 months (USD)
Month	Average price
January	US$202
February	US$343
March	US$328
April	US$194
May	US$125
June	US$87
July	US$80
August	US$78
September	US$115
October	US$210
November	US$183
December	US$133

What guests think

Hyatt Place Scottsdale/Old Town earns frequent praise for its walkable Old Town location and spacious rooms, but many travelers struggled with late-night noise from the adjacent nightclub and mixed experiences with breakfast value and availability.

Active renovations led to elevator outages, occasional water shutoffs, detours through temporary check-in areas, and at times pool or lobby closures. Service is often friendly and accommodating, though housekeeping and responsiveness were inconsistent for some stays. Overall, it’s a convenient base if you prioritize location and space over polished facilities and quiet nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities were disrupted by renovations: elevator outages or slow service were common, there were occasional water shutoffs, and the pool or lobby areas were sometimes closed or in poor condition; the small gym is limited. Free parking is appreciated, though it can feel exposed at night.

Related guest reviews

10

Marcia

30 Aug 2025

·

Stayed 2 nights

Great property however, wish I had known that they were doing renovations. Pool area and pool were out of service due to renovations.....protective covering was in one of the two elevators and on the first floor as work continued during the duration of my stay. Service was excellent. Room and gathering areas were clean, spacious and very nice. All personnel I interacted with were top notch! Hotel was exceptional for price and services.

8

Lee

12 May 2025

·

Stayed 2 nights

Rooms large with good ac. Pool dirty - with greasy film on water surface - looked like filtration system was not working

8

Randy

16 Jan 2025

·

Stayed 3 nights

No elevator service

8

Christine

25 May 2024

·

Stayed 2 nights

Easy to check in and plenty of parking. However it was hard just havign one elevator to get up and down to our room.

10

Linda Joane

9 Jun 2025

·

Stayed 1 night

Excellent stay. Loved the complimentary parking and the fact that there was no resort fee. Close to old town. Highly recommended.

8

Buck

1 Nov 2024

·

Stayed 4 nights

Only one elevator worked

10

Charles R.

22 May 2024

·

Stayed 1 night

Gave us a handicap room! 1 elevator was working and slow!

4

Jessica

27 Aug 2025

·

Stayed 1 night

I chose this hotel for a one-night stay based on its convenient location, 12 PM checkout time, and the availability of a pool—especially since we planned a relaxing pool day after a long day at the Grand Canyon. Unfortunately, the experience didn’t live up to expectations. Upon check-in, I was informed that water would be shut off at 11 AM due to construction—something that was never communicated in advance. Even more disappointing, the pool was already taken over by construction crews and completely unusable, again without any prior notice. This was particularly frustrating as enjoying the pool was a key part of our plan. The on-site continental breakfast was fine and what you'd expect, but overall, the experience didn’t reflect good value for the price paid. Communication and transparency about amenities during renovations would have made a big difference.

8

Sarah

27 Nov 2024

·

Stayed 1 night

Big rooms but a little dated. Staff were great. Gym was limited

6

Robert

13 Sept 2025

·

Stayed 3 nights

Only one elevator in service, took forever. Some people at desk very nice, some very cold. Breakfast price good, food not. Room was clean, but noise from construction made things tough. TV in crazy place, could only see from an angle. On Saturday night, motorcycle revving and cycle meetings outside until 3am. I do understand that they are undergoing a remodel and this will make the place a bit more contemporary. Price was good.

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Cleanliness

Cleanliness feedback is mixed: many rooms and common areas are described as clean, but several guests reported dust and debris from construction, missed housekeeping, stained linens, or worn carpets. Overall standards felt inconsistent across stays.

Related guest reviews

10

carrie

19 Jul 2025

·

Stayed 3 nights

Absolutely wonderful! Great location! Always clean and comfortable!

6

Lauren

28 Mar 2025

·

Stayed 1 night

Overall, it was ok.. room did not seem thoroughly cleaned, there was hair in the bathroom, spots on the mirrors. But it was just fine for the 1 night we stayed.

4

Liboria

6 Apr 2025

·

Stayed 1 night

The property was run down, noisy and didn't seem cleaned.

10

Gerald L

1 Jul 2025

·

Stayed 1 night

Comfortable overnight stay. Room and property were clean and staff was friendly.

6

Rony

16 Jan 2024

·

Stayed 3 nights

The hotel is very old, a little run-down. Shower was slow to drain, bathroom door was very worn out and chipping. Carpets were dirty and trash was on the floors and on tables near elevators everyday of our stay.

2

Penny

7 Oct 2025

·

Stayed 3 nights

The hotel is under construction. The front entrance blocked and very poor signage directing u around to back of hotel There is no lobby or lobby bar. Check in was at a folding table in an empty room. Outside in the hall was a snack center Elevators were filthy with construction materials and torn up cardboard on the floor Requested housekeeping and at 4 pm room was still unserved It took 3 phone calls and maid said we were not on list!!!! Night staff were extraordinary kind and hospitable. Coffee was weak. It was a deplorable experience and not conducive to working on a business trip.

4

Harry

24 Jun 2025

·

Stayed 1 night

The room had what appeared to be hair balls in two of the corners and it just had an overall feeling of unclean. The room I stayed in showed signs of wear and the tv did not work (cable was not functioning properly). The location was great, but there are better option in the area.

4

Steven

11 May 2025

·

Stayed 2 nights

Poor overall Room not cleaned, staff does not care

2

Samantha

9 Sept 2024

·

Stayed 1 night

The room was "nice" looking. Didn't think anything bad would happen. We got the hotel for 1 night. Checked in on Friday, explored Scottsdale and came back to the room and went to sleep. Woke up around 6 a.m, something didn't feel right..... Pulled back the sheets and there they were... Bed bugs.... We packed our stuff and left in a heart beat. The rep in the front was very helpful, and gave a refund for our stay. I hope this helps anyone who decides to stay there. Check your bed!

6

Kristen

19 Oct 2024

·

Stayed 1 night

The staff were attentive and helpful but the property needs more attention to cleanliness. One of the beds in my double room had a fresh looking black stain on the sheets so I slept in the other bed. The blackout curtains had dirty handprints, The wall above the headboard of one bed had liquid splash stains on the wall.

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Rooms

Rooms are generally spacious and comfortable, with some offering views; however, design feels older, bathrooms can be very small, and TVs are basic. Nightclub and street noise affects some rooms on weekends, and Wi‑Fi can be unreliable.

Related guest reviews

8

JOHN

14 Mar 2025

·

Stayed 3 nights

Older building near Old town. Was warned about a nearby nightclub, not a problem during the week.

8

Cornelius

2 Jan 2025

·

Stayed 1 night

I like it a lot but TV is not smart TV.

4

Daniel

19 Feb 2024

·

Stayed 2 nights

We booked a king and got two double beds which is fine if it's just a quick trip but my husband and I were doing a relaxing staycation where we had to sleep apart. It completely ruined the vibe. The front desk said they would fix it for our second night but they never called and we didn't want the hassle after already unpacking and were just annoyed with this place overall. If you're looking for a quick stay this hotel does the job but if you think you're going to be relaxing and enjoying the room look elsewhere. There is a nightclub that shares the parking lot which got loud at times. It made sense why they were ear plugs provided in our room when we arrived. Cleanliness was pretty good. We had to absolutely slam the bathroom door if we wanted it to shut. Overall outdated. Highly recommend they upgrade to smart TVs

10

Christina

12 Jun 2025

·

Stayed 2 nights

Friendly staff! Room is extra roomy and bed was comfy. Beautiful view of downtown Scottsdale from the top floor.

10

Brandon

24 May 2025

·

Stayed 2 nights

Very comfortable bed and pillows. Good price, lots of room, stayed nice and cool when it was very hot outside. Good customer service.

2

Staci

4 Mar 2025

·

Stayed 3 nights

This property is directly next to a very loud nightclub. Not only was the club blaring loud music all night, the parking lot was a cruize zone for cars blaring their bass. It was so disappointing and we got almost zero sleep because our room wason the second floor DIRECTLY next to the club and all the noise. Do not stay here on the weekends if you want a relaxing experience. Thumbs down that there is no disclaimer that this is a LOUD area and this property is in the club district.

8

Bonita

17 Nov 2024

·

Stayed 1 night

Comfortable room. Crazy noisy party bus outside at 2AM

10

Timothy

14 Aug 2025

·

Stayed 2 nights

The room was very spacious for the price point. The room was divided into two parts, with the seating area and kitchenette away from the bed/bathroom area. When parking, be sure to park in the designated area to avoid having your vehicle towed. Overpriced restaurants are within walking distance if you find yourself hungry in the middle of the night. Overall, I have a good place to lodge when I am in Scottsdale.

6

Pauline

18 Nov 2024

·

Stayed 3 nights

Would have liked a walk in shower instead of tub. The wi fi was terrible. Off and on wi fi. Property itself was in a walkable area for shops and food

8

Gregory

21 Jun 2025

·

Stayed 3 nights

Staff was great bed good smallest bathroom I have ever had in a hotel.

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Service

Staff are frequently praised as friendly, accommodating, and efficient, with several standout mentions by name. However, a few guests reported curt interactions or missed housekeeping/service requests.

Related guest reviews

10

Natalie

18 Aug 2025

·

Stayed 2 nights

Location was great, lots to do and the hotel is clean and well equipped with what you’d need otherwise you’ll find things all around. All the staff were fantastic but I want to give a special mention to Alyssa, when my AC went out she sprung into action fast and made sure I was made comfortable. It’s wonderful that Hyatt hires people they trust and you’re not waiting on some chain to decide if I can have AC or not. Super happy with my experience and will be back!

6

kathy

4 Mar 2025

·

Stayed 2 nights

Very expensive for the quality. No bell boy. So we had to take our stuff up to our room ourselves using the cart. The front desk people were nice and would greet us every time. The rooms are dated but pretty spacious so it’s good for families. They don’t do room service unless you request it. We requested it and never came. We called them to service our room but only brought clean towels and didn’t clean the room. Does not include breakfast which I believe they should for the price they charge. I rather pay $400 more to stay at the W hotel where I’ll probably have better service and look newer and cleaner. They do the bare minimum. So that was a turn off. But not a horrible experience. Just sucks we paid so much for what the hotel offers. Oh! And the ice machine was at a different floor.

8

Allison

16 Jul 2025

·

Stayed 1 night

It was good. The intial person at the counter and the last person were great.

10

Michele

22 Apr 2024

·

Stayed 2 nights

I am blown away by how friendly and accommodating the entire staff was from check in to check out. Everyone we encountered bend over backwards for us. Honestly the most helpful hotel staff I have ever encountered anywhere. Thank you thank you thank you!!!

10

daniel

2 Sept 2025

·

Stayed 3 nights

Great staff!!!! Great location!!! Super walkable

10

Nancy

20 Oct 2024

·

Stayed 1 night

Everyone here gives superior customer service - the are friendly, welcoming, helpful beyond measure. Loving it!

10

Heather

27 Jul 2025

·

Stayed 2 nights

We had a great short stay at this hotel. The staff was extra friendly and the room was spacious for our kids.

2

Penny

7 Oct 2025

·

Stayed 3 nights

The hotel is under construction. The front entrance blocked and very poor signage directing u around to back of hotel There is no lobby or lobby bar. Check in was at a folding table in an empty room. Outside in the hall was a snack center Elevators were filthy with construction materials and torn up cardboard on the floor Requested housekeeping and at 4 pm room was still unserved It took 3 phone calls and maid said we were not on list!!!! Night staff were extraordinary kind and hospitable. Coffee was weak. It was a deplorable experience and not conducive to working on a business trip.

4

Christian

6 Jun 2024

·

Stayed 2 nights

Reserved room with two beds month ago. Arrived and they says no two bed rooms available and daughter has to sleep on pullout couch. Arranged for partial refund but her asthma from dust on pullout was terrible. Asked for and got a room with two beds the next day but the AC was not cooling the room enough for a comfortable sleep. So, all in all, not very good.

6

Cathy

11 May 2025

·

Stayed 1 night

The staff was not very friendly. She asked for my credit card and my drivers license that was all that she said to me.

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Location

Excellent, walkable Old Town location close to restaurants, shopping, the ballpark, and Fashion Square. Proximity to a nightclub means noticeable late-night noise on some nights.

Related guest reviews

8

Lisa M

4 Mar 2025

·

Stayed 3 nights

Clean friendly staff and walk if distance to Old Town food and shops

10

Alex

25 Nov 2024

·

Stayed 1 night

Close to Old Town Scottsdale with many bar and restaurant choices. Far enough away from the hustle and bustle to not hear the noise!

10

Linda Joane

9 Jun 2025

·

Stayed 1 night

Excellent stay. Loved the complimentary parking and the fact that there was no resort fee. Close to old town. Highly recommended.

10

daniel

2 Sept 2025

·

Stayed 3 nights

Great staff!!!! Great location!!! Super walkable

2

Staci

4 Mar 2025

·

Stayed 3 nights

This property is directly next to a very loud nightclub. Not only was the club blaring loud music all night, the parking lot was a cruize zone for cars blaring their bass. It was so disappointing and we got almost zero sleep because our room wason the second floor DIRECTLY next to the club and all the noise. Do not stay here on the weekends if you want a relaxing experience. Thumbs down that there is no disclaimer that this is a LOUD area and this property is in the club district.

8

Jessica

22 Mar 2025

·

Stayed 2 nights

We had a great two night stay at the Hyatt. The hotel itself was good-nothing fancy but clean and the staff were really friendly. Best part was the location. It was about a block from the heart of activity in Scottsdale and I loved the walkability of the location. Definitely recommend as a good hub for activity in Scottsdale.

8

Cheryl Lyn

27 Feb 2024

·

Stayed 3 nights

Great place to stay for walking Old Town Scottsdale.

10

James

17 Nov 2024

·

Stayed 2 nights

Location was perfect for everything I wanted to do on this trip.

8

Marc

28 Jan 2025

·

Stayed 4 nights

Guests should be aware of the fact that there is a night club adjacent to the hotel. Excessive noise was generated by the patrons every night of my weekend stay resulting in my sleep being interrupted between 1 and 3 am. Hopefully it is quieter during the week.

10

Jennifer

22 May 2024

·

Stayed 2 nights

The hotel is in a great location!

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Dining

Breakfast feedback is inconsistent: some guests enjoyed a varied, tasty spread, while others found it poor or noted it wasn’t included as expected; renovation periods also limited offerings. The on-site bar/kitchen exists but with a small menu.

Related guest reviews

8

Christopher

15 Jul 2025

·

Stayed 1 night

Staff was quick to check us in, parking lot could have use a little more sense of security, parking lot very open to public. Elevators needed upkeep. Rooms were clean and spacious, definitely good for the price. Close to many restaurants and attractions.

10

Deanna

7 Jul 2025

·

Stayed 2 nights

Very pleasant experience. Staff was very friendly. The place is clean and well maintained. Rooms are quite roomy. Very safe place with lots happening within walking distance. Our only disappointed was that they no longer offer complimentary breakfast.

8

Salvador

28 Sept 2024

·

Stayed 4 nights

Best Hyatt Place I have ever stayed. Location is great, the breakfast taste was very good and the hotel is well maintained with friendly staff

4

Mason

23 Oct 2025

·

Stayed 1 night

The hotel is under major construction, which was not told to me, or factored into the price. There was no real breakfast. Someone had booked the room that breakfast is normally served in, so the only available breakfast options were frozen/microwaved Jimmy Dean breakfast sandwiches, and small boxes of cereal.

10

NTAGERUKA

19 Jun 2025

·

Stayed 1 night

Nice hotel in downtown Scottsdale!! Nice breakfast thought you need to pay on booking flexible check out etc

8

RICHARD

20 Apr 2024

·

Stayed 1 night

Good deal…good hot & cold breakfast options. Bed was comfortable.

10

Scot

27 Aug 2024

·

Stayed 4 nights

Great breakfast. Small bar with great food although limited. Pool area is epic. Sun. Shade. Misters. Perfect location. 10 minutes walk to Scottsdale Fashion Mall. TONS of eats and bars. Gotta hit Giligans. Block and a half.

8

Linda

1 Dec 2024

·

Stayed 3 nights

Perfect central location to explore Scottsdale on foot. Plenty of restaurants to choose from in the area. Room is large with sitting area, bathroom on the smaller side but adequate. Aircon thermostat was fiddly to adjust to get the right temperature and airflow. Breakfast was good, parking easy and staff were friendly. From reviews I read I knew there’s a nightclub next door, so ensure to ask for room away from it on nights they’re open.

6

Gerard

17 Apr 2025

·

Stayed 4 nights

The breakfast that is no longer free was horrible. Eggs you had to eat with a spoon they were so dry and crumbly. A lack of food out there. There was a line waiting to eat. I have no issues paying 12 bucks for breakfast, but it needs to be at least average. This was very sub-par. Pool area was so-so at best. However, the bartender was very good and a great ambassador for Hyatt.

10

Lloyd

15 Jun 2024

·

Stayed 1 night

An OK hotel with decent and helpful staff. The breakfast was OK with limited hot options. Pool is small but convenient and nice given the high heat. Room size was good and air con v effective.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $253
8 $169	9 $215	10 $265	11 $303	12 $340	13 $301	14 $318
15 $217	16 $203	17 $219	18 $218	19 $223	20 $218	21 $219
22 $92	23 $92	24 $92	25 $107	26 $106	27 $110	28 $107
29 $131	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1 $307	2 $297	3 $233	4 $282	5 $272
6 $245	7 $292	8 $290	9 $281	10 $264	11 $291	12 $264
13 $179	14 $164	15 $172	16 $155	17 $173	18 $189	19 $193
20 $110	21 $123	22 $126	23 $107	24 $107	25 $120	26 $132
27 $120	28 $126	29 $133	30 $150	31 $179

Hyatt Place Scottsdale/Old Town

Prices for Hyatt Place Scottsdale/Old Town

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (High Floor)

Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Double Beds

Room, 2 Double Beds (High Floor)

Guest reviews of Hyatt Place Scottsdale/Old Town

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Scottsdale/Old Town

Prices for upcoming dates