Name: Shilo Inn Suites - Idaho Falls
Address: 780 Lindsay Boulevard, Idaho Falls, Idaho, United States of America, Idaho Falls, Idaho, US
Price range: US$168–US$248 per night
Rating: 7.43

What guests think

At Shilo Inns Idaho Falls, guests highlight the scenic riverfront setting, spacious rooms, and often friendly staff and made to order breakfasts, while many also report an aging property with inconsistent cleanliness, maintenance lapses, and closed or poorly maintained amenities.

Many note dated decor, worn furnishings, and soft or sagging mattresses, plus occasional issues with showers or climate control. Facilities feedback ranges from enjoyable pool and hot tub to closures, out-of-order saunas, a limited gym, and a pothole-ridden, poorly lit parking lot. Expect a budget-friendly, spacious stay in a great spot if you’re comfortable with older infrastructure and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large indoor pool and hot tub are appreciated by many, but saunas/steam room and gym equipment are often out of order or limited. Parking lot and exterior lighting are repeatedly described as pothole-ridden or poorly maintained; bar/restaurant are on site with mixed uptime.

Related guest reviews

8

George

10 Apr 2025

·

Stayed 1 night

Parking lot in bad shape Needs to be re paved

4

Brian

26 Sept 2025

·

Stayed 1 night

Wanted to like it, but a number of factors made it hard: 1. Waited 10-15 minutes at 7:30 PM for front desk help to arrive to check in. 2. Gym was limited to non-working treadmill, one set of 30 pound dumbbells, and eliptical (didn't try it), and one broken cable machine. Working gyms are essential. 3. Mold in corner of shower and bathroom was small but gross. 4. Hallway smelled musty. Bright spot: Cook-to-order free breakfast was excellent and served quickly. Compliments to the kitchen staff.

8

Cindee

27 Sept 2025

·

Stayed 1 night

The check in was good, my room was clean. The property is old, worn and dirty. The pool area was awful, especially the bathrooms. Both of them closed and when you opened the door it was a bio hazard.

10

daniel

3 Oct 2025

·

Stayed 1 night

The pool and hot tub were clean and beautiful. The rest of the property was tired dated needs a major remodel. Unfortunately, the Bahr staff was poorly trained.A very nice person

10

Blake

14 Oct 2025

·

Stayed 1 night

We enjoyed most things about this place. It is an older hotel but fairly well kept up. We had a 3 wheeled chair in the room that hopefully will be replaced before the next guest sits on it. Otherwise no big issues. Pool and hot tub were clean and enjoyable. The breakfast was basic on two of the days but a buffet on Saturday. We preferred the buffet. The walk out the back was amazing and goes right along the Snake River trail. Staff were friendly and helpful. Would stay again when in the area.

4

lana

20 Jul 2025

·

Stayed 1 night

Worn down older property. Has the potential to be a Beautiful place due to location by the river. Needs some much needed TLC. Parking lot is a bit soooky at night could use some decent lighting. Staff was great bed comfortable breakfast by the river was decent.

10

ward

23 Feb 2025

·

Stayed 1 night

Easy access from interstate. Great pool, hot tub, sauna, steam room area. Restaurant and bar on site. We would definitely stay again.

8

Gordon

25 Nov 2025

·

Stayed 1 night

Clean and spacious rooms. Excellent pool. Good value.

6

Carissa

29 May 2025

·

Stayed 1 night

The place felt old, tired, and in need of an update. The staff was very helpful is resolving an issue with a broken bed in the first room we were put in. They ended up moving us to a different room with a better bed. The bathroom grout and tile in the second room was in really poor condition, but the rest of the room was fine. The room was very spacious. The pool was okay. It had a nice view out to the river. Both bathrooms in the pool area were out of order. Both the sauna and steam room were not working. The complimentary breakfast was a nice surprise. It was in the hotel restaurant and was made to order. The person working it did a great job. I personally wouldn’t stay again if it stays in the current condition, but there were some positives to staying there including the staff and the location.

8

Gordon

11 Nov 2025

·

Stayed 1 night

Excellent pool and breakfast

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Cleanliness

Feedback is mixed: many reports of hair, mold or rust in bathrooms, stained linens, dirty couches and windows, and dust, alongside several reviews noting clean rooms. Housekeeping consistency is a recurring concern.

Related guest reviews

4

Kristy

6 Dec 2025

·

Stayed 1 night

The room was dirty. Sheets had hair on them. Shower and tub had hair and the couch was dirty. Crumbs on floor and couch. Dust everywhere except main touch surfaces.

4

Timothy

19 Oct 2025

·

Stayed 1 night

This place is a dump. It's clearly a hotel where the owners have said 'don't put a penny into it, just run it into the ground'. From the dollar store plastic flowers out front, do the gross stains on the couch and carpet, to just broken stuff everywhere, clearly apathy has overrun this hotel entirely. it's really sad to see. It's a dump. No breakfast buffet because I guess they don't have any guests, so they have a simple 'order' menu, it was fine I guess. But really, just black mold lining the shower, there were TWO tissues in the tissue holder. This hotel may have been nice in the 1970s when it was built, but it is not being cared for at all properly.

2

Jessica

14 Sept 2025

·

Stayed 2 nights

Everything was dirty. There was no soap in our room and the towels had stains on them. The walls had stains, and the staff at the front desk did not want to help with problems. Our key stopped working when we went to the pool and then the pool door is completely shut down and didn't work and they had to get maintenance to open the pool. The complimentary breakfast was not good at all. A big bowl of yogurt with no toppings, and all of the cupboards underneath the breakfast were broken or painted horribly. Definitely a scary place to get food. All in all, one of the worst hotels I have ever been to. The area outside was beautiful for walking in the back though.

4

Terry

26 Nov 2025

·

Stayed 1 night

The hotel is very run down…not maintained. Housekeeping was terrible … had stained bedsheets and a plastic bag under the covers. Carpeting torn, bathtub dirty looking.

6

Brandy

10 Nov 2025

·

Stayed 1 night

The room wasn’t finished being cleaned. There wasn’t any coffee stocked and the mug was dirty. Shower had hair in it :(

4

Leondra

11 Nov 2025

·

Stayed 1 night

Got to our room and the bed wasn’t made went back and asked for a different room. Second room wasn’t very clean. Splashes of stuff on the walls, crusty stuff all over the couch and just generally dirty. Sheets were inside out but clean to the best of my knowledge ledge. Hallway carpets don’t look like they are vacuumed in a while. Went for breakfast and the lady cooking seemed overwhelmed and said they thought everyone had come for breakfast already so they had sent the cook home so now she would be cooking. Food came out in a timely manner. Hotel has great potential but needs so maintenance and a deep clean.

2

Kelli

11 Aug 2025

·

Stayed 1 night

This hotel could be great if it was cleaned!!! Our rooms were FILTHY!!!!! Ice bucket had used Q-tips and to go coffee cup in it. The last guest had obviously used as garbage can and no one bothered to look in it. the bathroom was so gross I had to clean it. The dust on the furniture made piles when you wiped it. My son and his girlfriend had the same problem minus the ice bucket...instead when they walked into their room the refrigerator door was open , like someone was in the middle of cleaning and forgot to finish? Went down in the morning to get coffee. The restaurant was just as bad. Breakfast buffet had an inch of dust on the counter around it. The wall by the garbage can that was by the buffet had not been wiped for months. Food stuck on it and stuff running down stuck on. When I spoke to someone they didn't give a crap, said Oh I'm sorry that's too bad We did not have time to find another place to stay or I would have. If you stay here bring cleaning supplies with you.

6

Shannon

3 Nov 2025

·

Stayed 1 night

It’s not very clean. Top sheets had stains and the lobby restroom was filthy. On the flip side the sheets were very soft

2

Janae

30 Mar 2025

·

Stayed 1 night

The pictures on the site are VERY deceiving! DO NOT STAY HERE!!!!!! I cant even load all the nast photos since only 8 are allowed. When pulling up to the hotel I thought I arrived at the wrong one. Parking lot is falling apart and you about break an ankle walking in, smells dusty, musty and moldy. Check in staff was nice. Got to our room and OMG. Their was poop streaks in our toilet, hair in the shower, i didnt even want to know what behind the toilet, hadnt been vacuumed and cobwebs. Their was some white substance on the tv guide we didnt dare touch. We could run out fast enough in the morning. The pool was also shut down. Probably a good thing after seeing the state of the rest of the hotel. It os very run down and not maintained AT ALL! TERRIBLE TERRIBLE!!!!

4

Lisa

17 Sept 2025

·

Stayed 1 night

Old and unclean.

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Rooms

Rooms are very spacious, many with river views or balconies, but decor is dated and some fixtures (showers or A/C) need maintenance. Several guests mention soft or sagging mattresses and occasional noise between rooms.

Related guest reviews

8

Doris J

26 Dec 2025

·

Stayed 1 night

Large room but tiny bathroom.

8

Tony

17 Jun 2025

·

Stayed 1 night

nice hotel with great river view

6

David

5 Aug 2025

·

Stayed 1 night

Furnishing quite old. Bed sagged in middle. But room was quite clean and i was only there on night. Parking lot could really use some work.

6

Vivian

10 Dec 2024

·

Stayed 1 night

The room was spacious and the bed was wonderful (good mattress and lovely bedding). Unfortunately, we couldn’t use the shower (shower nozzle didn’t work), no shampoo had been left for us, tissue box was almost empty, and there was dried coffee on the coffeemaker.

10

Rebecca

1 Oct 2025

·

Stayed 1 night

This was by far the nicest motel i stayed at. The front desk upgraded my room without me asking, to a river front view with a balcony! The front desk was wonderful to work with. The parking was abundant and easy for my big truck. It was right on the river with a beautiful view. The room was incredible: large, clean, comfortable. I will definitly stay there again if i pass through! Highly recommended.

6

Marilyn

26 Mar 2025

·

Stayed 1 night

The hotel is very tired! Needs to clean the windows ( couldn’t see out), nail polish on the carpet, bed was not comfortable, bowed to the middle and too soft!

4

Min

2 Mar 2025

·

Stayed 1 night

Hear neighbors talk very clearly and upstairs people walking around all night long,

6

James

30 Nov 2025

·

Stayed 7 nights

The facility is old and in need of renovation and upgrades. For example, I had to put my foot against the side of the tub and pull the shower control knob with both hands in order to turn on the shower. The staff, however, are great especially Marla who runs the breakfast service. The low price makes the shortcomings bearable.

8

charles

18 Sept 2025

·

Stayed 1 night

The hotel room is very large, although somewhat dated. Overall, the hotel was very good. Some of the exit doors were locked, which made it a long way to go to the vehicle. Overall, very pleasant.

6

Lori

15 Apr 2025

·

Stayed 3 nights

Mattress was old and low in the middle. Padding flat. Pillows were excellent. Room smelled musty. No safe WiFi. Breakfast ok but same every day Loved listening to the geese outside my balcony.

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Service

Staff are frequently described as friendly and helpful, yet service can be inconsistent with long or unattended check-ins, voucher/deposit or billing issues, and occasional unprofessional interactions.

Related guest reviews

10

Frank

13 Oct 2025

·

Stayed 1 night

Kitchen adequate, staff excellent and friendly

2

David

27 Jul 2025

·

Stayed 1 night

NEVER BOOK THIS HOTEL!!! We checked in at 5 pm and our room had not been cleaned. They gave us another room and it had been smoked in, the bed was lumpy and sagging, the carpet was thread bare and torn up. When we want to talk to manager he got upset and yelled at us and told us to get out. We had to work with Expedia staff to get refund and had to sleep on floor at family members house because all hotels were sold out.

6

Marlene

1 Dec 2025

·

Stayed 1 night

The gal working during the day was nice but the evening and noc shift left something to be desired, in general staff gave the impression they barely knew what they were doing. We have been coming to Idaho Falls for Thanksgiving for the last 4 years and we’ve always stayed at the Shilo. The last 3 years we were treated great. We have 2 small dogs and usually only paid 1 $25 pet fee, always were given a ground floor. Last year we were even upgraded to a patio room for no extra charge. This year we not only didn’t get a ground floor but we were charged at least $100 pet fee. We have stayed at a couple of different places at times we were staying there in July but each time decided we didn’t want to stay anywhere but the Shilo. After this stay we are seriously considering looking into a new place

6

Aleesa

20 Aug 2025

·

Stayed 1 night

Unfortunately it took over 30 min to check in. There was a line out the door and zero other staff to help the 1 front desk staff, but the guy working was very courteous. The room was clean but dated. The complimentary breakfast was horrible. We saw multiple people come in, check out the offerings then leave. Probably the worst hotel/motel breakfast we've had. Surprising because of the hotel rating. The room was clean but the buffet was gross and in disrepair. There were cupboard doors missing that were laying inside inside the cabinet, there were cobwebs, the whole breakfast experience was bad. I really dont like leaving such harsh words, but honestly, even if the food and offerings were going to he bad, it could have at least been clean and tidy. For the price we were super disappointed. We will not stay there again.

10

Mary

13 Sept 2025

·

Stayed 1 night

Rooms are very spacious with plenty of furniture to place suitcases on instead of the bed! Our room was very clean and overall wonderful. Yes the hotel is an older hotel with normal wear and tear but that is to be expected. The desk clerks were so friendly and helpful. They appeared to enjoy their job which is rare these days!

2

Cameo

1 Feb 2025

·

Stayed 1 night

If I could give the Shilo Inn a 0 I would. Checked in at normal time. They said that breakfast was in a sperate area. Did not say you had to have a breakfast voucher to even get one and didn't even get offered one. So went down for breakfast they said I needed a voucher and they were separate from the motel. So I went to the front desk to complain and the manager started yelling and cussing at me. And called the cop's to have me 86's off the property. Worst experience ever. If you want to stay at a place where you get treat horrible this is the place. I'll never again stay with this place again

10

Cheryl

11 Jan 2026

·

Stayed 1 night

Staff were very helpful and courteous. Room was clean and well equipped with fridge and microwave.

10

nancy

13 May 2025

·

Stayed 1 night

Very friendly and helpful staff. Property is along the river which is very nice to walk along.

10

Abella

28 Nov 2025

·

Stayed 3 nights

The room was clean, the staff were efficient and friendly. The breakfast is excellent. Great hotel.

4

Joshua

12 Oct 2025

·

Stayed 1 night

It took over 20 minutes for the check-in clerk to show up to check us in

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Location

Scenic riverside setting with direct access to the River Walk and nearby dining; convenient to the interstate.

Related guest reviews

8

Jennifer

12 May 2025

·

Stayed 2 nights

This hotel has easy access to the walking path that leads to the falls and Friendship Gardens. Lots of dining options within walking distance. Ask for a river view when booking. Customer service during check in could have been better but overall, I would stay here again.

6

James

25 Sept 2025

·

Stayed 1 night

The location was awesome on the river. Staff was very nice and quite helpful. The breakfast was good with plenty to choose from. The room was clean plus quite large "but" the entire facility is in need of an upgrade or remodel.

10

Gertrude

8 Oct 2025

·

Stayed 1 night

Lovely place on the snake river.

8

Michel

3 Dec 2025

·

Stayed 1 night

Service excellent. Beds clean and comfortable. Great location with view of the river. Restaurant staff super friendly. Rooms are older but excellent experience due to staff and what matters is the beds and sheets which were great.

8

Mark

22 Aug 2025

·

Stayed 1 night

Location is outstanding on Snake River near the falls. Staff was friendly and very professional. Facility is very spacious but a little tired.

10

Patti

11 May 2025

·

Stayed 1 night

Location, location, location. Always book a view if the river. You are right on top of the river walk. We stayed in early May and had non stop entertainment from all the baby ducks and goslings. A short walk from Idaho Falls. Food was goo in the restaurant

8

David

27 Aug 2025

·

Stayed 1 night

Close to the falls

8

Dennis

25 Sept 2025

·

Stayed 1 night

Room well kept, but several things in this hotel weren't being maintained, such as a hairdryer that had come off the wall. Lobby couch had a broken leg. Landscaping around the parking not well kept. Sad, because this is a nice location and the restaurant is good with friendly staff. A walking trail between the hotel and the river is a plus.

8

Johnny

22 Jul 2025

·

Stayed 3 nights

Close to the river walking path.

10

Mary

13 Sept 2025

·

Stayed 1 night

The place was very old, but so clean and kept up.. Our room was large compared to Hiltons..etc. It's a walk out the back of the building to the falls and Historic downtown area. Very beautiful and safe location.

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Dining

Breakfast is often praised for made-to-order options, but on some days the buffet is limited or cold and the voucher system causes confusion. The on-site restaurant/bar receive mixed feedback.

Related guest reviews

6

Jack

4 Dec 2025

·

Stayed 1 night

Eggs were cold. No tea , had to ask for hot water to make are own tea, They put room security on our bill and not on hold which is not good because we are Canadian and the exchange when the Visa company put it back on with a difference of almost $10. If they have put it on a hold like most hotels do it’s not a charge therefore, you don’t get penalized $10 when they take it off. Otherwise place was easy to access older hotel still clean. staff was friendly. They just made the one mistake on putting the Visa charge through and put it on hold.

4

Russell

15 Sept 2025

·

Stayed 2 nights

Broken, dirty, and worn out. We won’t be coming back. The breakfast was the highlight, better than most, but they use a ridiculous voucher system.

8

Todd

14 Nov 2025

·

Stayed 1 night

Clean room, comfortable bed. Nice breakfast with voucheer.

10

William

24 Sept 2025

·

Stayed 1 night

Caitlyn at the front desk was excellent. The room he put us in was great. Nice fluffy towels and smooth feeling sheets. The breakfast was delicious restaurant style not buffet. We give this hotel two thumbs up👍👍

6

Aleesa

20 Aug 2025

·

Stayed 1 night

Unfortunately it took over 30 min to check in. There was a line out the door and zero other staff to help the 1 front desk staff, but the guy working was very courteous. The room was clean but dated. The complimentary breakfast was horrible. We saw multiple people come in, check out the offerings then leave. Probably the worst hotel/motel breakfast we've had. Surprising because of the hotel rating. The room was clean but the buffet was gross and in disrepair. There were cupboard doors missing that were laying inside inside the cabinet, there were cobwebs, the whole breakfast experience was bad. I really dont like leaving such harsh words, but honestly, even if the food and offerings were going to he bad, it could have at least been clean and tidy. For the price we were super disappointed. We will not stay there again.

10

Hal

11 Jul 2025

·

Stayed 1 night

Best complimentary breakfast going; made to order eggs, bacon and pancakes. Not your usual eggs in a box and microwave bacon.

10

William Tracy

18 Oct 2025

·

Stayed 1 night

Clean room, good sleep quality. Roomy, comfortable room with couch and table/chairs. Kitchenette with micro and coffee service a nice plus. Restaurant was good (very quiet this time of year) but food was good and fresh. Breakfast was included and a nice selection of dishes. Friendly service everywhere at this facility, enjoy!

8

Diane

2 Oct 2025

·

Stayed 1 night

The breakfast options are great! Fast better than most. The staff were also great. Friendly and welcoming. They made you feel at home.

8

Agnes

23 Feb 2025

·

Stayed 1 night

Property is a bit dated and could use a refresh. Complimentary breakfast was very good with more than a few choices. Had dinner at the restaurant and the menu had tons of options

8

Michelle

22 Nov 2025

·

Stayed 1 night

Room was good..but the breakfast awful. There was only water or coffee..eggs were cold and picked over. The lady working the breakfast was on her cell phone the whole time we we eating and never answered me when i asked if there was any orange juice.

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Month	Average price
January	US$82
February	US$72
March	US$116
April	US$91
May	US$129
June	US$183
July	US$190
August	US$183
September	US$128
October	US$92
November	US$70
December	US$66

Su	Mo	Tu	We	Th	Fr	Sa
				1 $170	2 $170	3 $170
4 $170	5 $170	6 $170	7 $170	8 $170	9 $170	10 $168
11 $168	12 $168	13 $170	14 $170	15 $173	16 $170	17 $170
18 $172	19 $170	20 $170	21 $179	22 $173	23 $179	24 $173
25 $179	26 $179	27 $173	28 $170	29 $174	30 $186	31 $170

Shilo Inn Suites - Idaho Falls

Prices for Shilo Inn Suites - Idaho Falls

Monthly average prices

About this property

Location

Room options

King Room

King Room with River View

Queen Room with Two Queen Beds

Queen Room with Two Queen Beds with River View

Guest reviews of Shilo Inn Suites - Idaho Falls

Who stays here?

What guests think

Property policies

FAQs about Shilo Inn Suites - Idaho Falls

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $248	19 $233
20 $233	21 $233	22 $233	23 $232	24 $232	25 $198	26 $193
27 $193	28 $193	29 $193	30 $194