Is parking available at the property?

Self parking is available on-site for a fee of USD 10.00 per day, which includes in/out privileges.

Is breakfast offered at the hotel?

A complimentary breakfast is included for guests, providing a satisfying start to the day.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

What is the location of the hotel in relation to nearby attractions?

The hotel is conveniently located within a 15-minute drive of the Reno-Sparks Convention Center and Atlantis Casino, and is just 0.1 miles from The Summit Reno. Other nearby attractions include Cinemark Century Summit Sierra (0.2 miles) and Wolf Run Golf Club (3.2 miles).

Does the hotel have a swimming pool?

Yes, the property features an outdoor heated pool, which is available seasonally. Guests can enjoy the pool during operational hours.

What are the policies for guests staying with children?

Children are welcome at the property and can stay free when occupying the parent or guardian's room using existing bedding.

Hyatt Place Reno Hotel Accommodation

Average nightly price at Hyatt Place Reno by month, last 12 months (USD)
Month	Average price
January	US$118
February	US$127
March	US$124
April	US$209
May	US$174
June	US$191
July	US$205
August	US$222
September	US$196
October	US$127
November	US$121
December	US$130

What guests think

Travellers describe Hyatt Place Reno as a new, clean, and modern hotel with friendly staff and a convenient location beside shops, dining, and a theater, offering spacious rooms and a popular breakfast but with a few operational hiccups.

Common downsides include a $10 parking charge and occasional parking constraints, intermittent pool or hot tub closures or cold water, room temperature or hot water problems, and some noise or housekeeping inconsistencies. Breakfast is frequently praised for variety, though some guests report a fee, limited replenishment, or late start times. Overall, expect a comfortable, modern stay in South Reno with easy access to amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

New facilities include a gym, outdoor pool and hot tub, and a lobby bar; however, the pool or spa were sometimes closed or cold, and pool hours felt limited. Parking carries a $10 fee and can be tight.

Related guest reviews

8

Julie

18 Oct 2025

·

Stayed 1 night

Beautiful new hotel. Disappointed I didn’t know about $10 parking fee in advance.

10

Geoff

27 Apr 2025

·

Stayed 1 night

Awesome spot. Very nice and clean. Big fitness center and good breakfast. Would stay there again.

10

Angela

15 Sept 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.

6

Daniel

1 Sept 2025

·

Stayed 1 night

service, nice TV AC, shower are nice. Has a small Gym, pool and spa are closed and sign is hard to find. wifi issue, I had problem get to the splash screen then I figured out it was singal issue bu my bad in room 214. had to get up to sign in but hotel staff had no idea for hours. ice maker /water refill station on second floor is down. parking cost extra (but says free on the booking website) and so bottle water (stays free but small fine print says for member only). TV check out is down too.

8

Wendy

19 Jun 2025

·

Stayed 1 night

Very clean, excellent breakfast, and central to a lot of shopping. Pool was under maintenance, so that was the only negative.

8

Julie

18 Oct 2025

·

Stayed 1 night

Beautiful new family. $10/night parking

10

Virginia

19 Jun 2025

·

Stayed 2 nights

Hip! A bar in the lobby and interesting bar menu.

10

Christopher

27 Apr 2025

·

Stayed 1 night

Such a cool spot to go and enjoy the summit mall!! Very clean, staff sometimes looked annoyed at requests or questions there but most were great! It was beautiful and the pool/jacuzzi was awesome.

8

Joshua

1 Apr 2025

·

Stayed 2 nights

Parking was very full and we were to park "in the mall" instead.

10

Joel

23 Jan 2025

·

Stayed 3 nights

Not nearly enough parking.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean, fresh spaces, though a minority cite lapses such as missed housekeeping or wrinkled linens.

Related guest reviews

10

Mark

25 Apr 2025

·

Stayed 1 night

Pretty hotel. It’s clean and the room was big.

4

Mario

18 Feb 2025

·

Stayed 3 nights

I recently stayed at this hotel, and unfortunately, my experience was far from pleasant. The cleanliness of the room was unacceptable—when I checked in, I noticed dust on the furniture, dirty bathroom fixtures, and even hair in the sink and shower. Housekeeping seemed inconsistent, as my room was barely refreshed during my stay, and I had to call multiple times just to get fresh towels. Breakfast service was equally disappointing. The food was cold, stale, and lacked variety. The staff didn’t seem attentive, and tables were often left dirty for long periods. There were times when basic items like coffee or juice ran out, and it took forever to get them replenished. Overall, I expected a much higher standard of service, but this hotel fell short in both cleanliness and hospitality. I wouldn’t recommend staying here unless serious improvements are made.

10

Jose David

25 Oct 2025

·

Stayed 2 nights

Very clean, friendly staff, and they have delicious breakfast in the morning.

10

Young Hyo

31 May 2025

·

Stayed 3 nights

Very beautiful with modern design. Everything was new and clean. I loved the location with so many shopping and dining options and right next to movie theater. It was very family welcoming.

4

William

31 May 2025

·

Stayed 1 night

They overbooked and when I arrived they did not have the room I reserved. They gave me a lesser room and insisted it was more expensive. They had only one person working both the front desk and the bar so I had to wait 20 min before I could check in. The room wasn’t very clean, including hairs on the bed covers. The staff was friendly, in spite of being understaffed and overworked — I do appreciate their kindness.

6

Deepinder

21 Jun 2025

·

Stayed 1 night

Not clean at all

10

christine

28 Apr 2025

·

Stayed 3 nights

Very clean, close to many shopping and dining options.

10

Suzette

4 Nov 2025

·

Stayed 1 night

Beautiful hotel, spotless room, excellent breakfast bar, and you can’t beat the location and surrounding shopping.

10

Kristie

4 May 2025

·

Stayed 1 night

Very clean and the whole place smelled good!!

2

Andres

21 May 2025

·

Stayed 2 nights

They don't clean the rooms and they charged me extra without explaining the reasons to me.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable, with layouts that suit families. Some guests note highway or footfall noise, temperature control or hot water inconsistencies, and limited in-room amenities (few microwaves) plus occasional TV/Wi-Fi issues.

Related guest reviews

10

Vadim

14 Aug 2025

·

Stayed 4 nights

Good property, clean, good breakfast. Lots of dining options within walking distance. The only thing I did not like was the highway noise

10

Angela

15 Sept 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.

10

renee

24 Jun 2025

·

Stayed 1 night

Great stay, comfortable beds and great breakfast. I will absolutely stay again.

10

Jerry

24 Oct 2024

·

Stayed 1 night

Relatively new building. Friendly staff. Clean rooms. On the fourth floor it took several minutes for the hot water to get hot. There were no amenities in the room like a fridge or microwave. Had a friendly staff person take me to the staff break room where the only microwave in the building sits.

10

Lisa

30 Mar 2025

·

Stayed 3 nights

This is a new property in a great area of town for shopping and outdoor activities near the mountains. The only drawback was having a room in the highway side which was very noisy.

6

Steven

1 Jul 2025

·

Stayed 4 nights

I was disappointed in Hyatt Place as they have no Microwaves in their hotel rooms, except the Suites now, informed by from desk. I have stayed in many Hyatt Place's in multiple states over the years and this is the first one without it. It makes a difference since we packed with a Hotel Microwave in mind. Since when is this normal. There was no extra Toilet Paper or Tissue Paper in the Hotel room, and both were not new, as not full at the start of our stay. We chose to defer Service for the first 2 days of a 4 day stay, but chose service on the Third day. No service to the Hotel room was made during our stay. This is very Unacceptable and this and the lack of Microwaves for Hyatt Place rooms will be the last time we will stay there as a Family of 5. We will go elsewhere.

10

Lucille

14 Dec 2025

·

Stayed 1 night

We did not have breakfast. The only negative was that the room was too hot, and unable to control the temperature. We ended up turning the whole unit off, but was still very warm.

8

Mark

18 Jan 2025

·

Stayed 1 night

Breakfast was good, the facility was nice. Unfortunately they use laminate on the floors of the rooms so the steps of the guests above you are quite pronounced. A late check in above you could wake light sleepers.

10

Kristie

22 Apr 2025

·

Stayed 2 nights

Large room and the bed was comfortable. Shopping and restaurants close

6

Brad

18 Apr 2025

·

Stayed 1 night

Pet fee was too high, tv did not work …. Digital interference

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly and helpful. A few guests experienced slow or understaffed check-in, reservation issues, or limited follow-up on problems.

Related guest reviews

10

Patricia

19 Aug 2025

·

Stayed 2 nights

Beautiful property and wonderful, friendly staff

10

Lynn

24 Mar 2025

·

Stayed 1 night

Property is great and super convenient for South Reno and Mt Rose highway. Hyatt needs to solve its issues with Expedia. Slow check in.

10

Jose David

25 Oct 2025

·

Stayed 2 nights

Very clean, friendly staff, and they have delicious breakfast in the morning.

10

Angela

15 Sept 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.

4

William

31 May 2025

·

Stayed 1 night

They overbooked and when I arrived they did not have the room I reserved. They gave me a lesser room and insisted it was more expensive. They had only one person working both the front desk and the bar so I had to wait 20 min before I could check in. The room wasn’t very clean, including hairs on the bed covers. The staff was friendly, in spite of being understaffed and overworked — I do appreciate their kindness.

2

Eyal

31 Aug 2025

·

Stayed 1 night

Arrived to the hotel at 3AM to get my room I pre booked in advance. I was told they canceled my booking for no reason. Left me and my little baby with no room. Available anywhere nearby.

6

Anthony

31 Mar 2025

·

Stayed 1 night

Limited registration capacity. A long line quickly formed. The sheets were wrinkled as if they had been slept on.

10

Atish

2 Jun 2025

·

Stayed 1 night

The front desk receptionist was very professional helped us a lot. We had a great experience Enjoyed a lot.

10

Rick

14 Oct 2024

·

Stayed 4 nights

The staff was excellent. They were friendly and very helpful. Danny runs a tight ship. Thanks for a great stay!

10

Christina

2 Jun 2025

·

Stayed 4 nights

Not only was it conveniently located, but the service was amazing

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AI-generated summary based on recent guest reviews

Location

Very convenient South Reno base beside shops, dining, and a movie theater, with easy highway access to Mt. Rose, Tahoe, and the airport. Some mention highway-side rooms being noisy or the mall-lot setting feeling unusual.

Related guest reviews

10

Lee

19 Aug 2025

·

Stayed 3 nights

Great place to stay. Great location.

10

Mary

12 Mar 2025

·

Stayed 1 night

Perfect location for an overnight stay near the airport.

10

Kathryn

20 Jun 2025

·

Stayed 2 nights

Incredible new property close to hiking and skiing and all the shops and restaurants in south Reno.

10

Vadim

14 Aug 2025

·

Stayed 4 nights

Good property, clean, good breakfast. Lots of dining options within walking distance. The only thing I did not like was the highway noise

10

Meredith

11 Jul 2025

·

Stayed 1 night

Shopping, food and freeway access are great!

10

RANDY

19 Aug 2025

·

Stayed 1 night

Great Hotel! If you don't want to stay in Downtown Reno.Large room, plenty of dining options ,movie theater right next door.Hyatt Place is the best value for your money.Hands down

10

Barry

21 Aug 2025

·

Stayed 2 nights

Great location

8

Todd

13 May 2025

·

Stayed 1 night

The place was pretty much like brand new the location is a little weird because it’s in the parking lot of the outlet mall. There are good restaurants within walking distance and a lot of shopping within walking distance a little further from Reno than I was expecting. But not too far. Very close to the freeways and a good view of the mountains all around. Breakfast was OK staff was friendly very quick check in and check out a lot of parking available. Room was in very good condition. A little noisy and very busy outside a lot of car noise and guest activity. But not too bad.

10

Suzette

4 Nov 2025

·

Stayed 1 night

Beautiful hotel, spotless room, excellent breakfast bar, and you can’t beat the location and surrounding shopping.

10

Jeremiah L

14 Apr 2025

·

Stayed 3 nights

Awesome centralized location between Reno, Tahoe, and Virginia City coupled with some really great shopping/dining within walking distance. Would stay here again in a hart beat. A

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and presentation, though several guests note a fee or recent policy change, mediocre taste at times, late start, or slow replenishment. The lobby bar exists but drink quality and menu availability varied.

Related guest reviews

10

Angela

15 Sept 2025

·

Stayed 2 nights

My husband and I thoroughly enjoyed our two night stay at Hyatt Place Reno. Every staff member we interacted with was professional and friendly. Our room was large, modern and very comfortable. We enjoyed the modern furnishings throughout the hotel and loved the outdoor seating options. The optional breakfast was beautifully presented with many food choices including sausages, pancakes, French toast, eggs, fresh mixed fruit and vanilla yogurt with multiple toppings to add. Our only disappointments were with the pool and jacuzzi. The jacuzzi was apparently closed for repair, although there wasn’t a sign stating so, and we discovered this when we stepped in to cold water. The pool was large and kept at an adequately cool temperature, but the water had a terrible odor which made us question the cleanliness and upkeep. We look forward to a return visit to this location which is located conveniently next to great shopping, dining and entertainment.

8

moninder

23 Apr 2025

·

Stayed 3 nights

Breakfast starts too late (especially if you are travelling for sports meet), else is a good place to stay.

10

Donna

8 Sept 2025

·

Stayed 2 nights

We had a great stay... hotel is beautiful the room spacious and ammenities wonderful. The breakfast was the most beutiful layout i have ever experienced and so many options.

8

Emily

23 Aug 2025

·

Stayed 2 nights

It was a nice new hotel. Very clean and staff was friendly and helpful. The breakfast was $8.00 a person which i thought was ridiculous for the price you pay to stay and a hotel in a shopping mall parking lot. It is not clear on some of the hotel sites that you have to pay either but are told that when checking in. Cleaning ladies were very nice as well and super helpful if you needed anything. Overall nice hotel.

4

Mansoureh

1 Jan 2025

·

Stayed 1 night

They did not provide breakfast to many families with kids because they ran out of food around 7:45am.

10

linda

7 Jan 2025

·

Stayed 3 nights

The hotel recently opened, it was very clean and we were happy with the room. The breakfast was good, but they had trouble keeping things refilled (coffee and certain food items). The hotel is located in a large outdoor strip mall, so there is shopping, a Trader Joes and restaurants close by. Overall, highly recommend.

10

Suzette

4 Nov 2025

·

Stayed 1 night

Beautiful hotel, spotless room, excellent breakfast bar, and you can’t beat the location and surrounding shopping.

8

timothy

23 Dec 2024

·

Stayed 1 night

The bartender was really nice but not really able to make good drinks, at $15.00 each i wish they were drinkable. Nice big clean shower but the water was only warm, could not get a hot shower

10

Frank

10 May 2025

·

Stayed 2 nights

The breakfast was good but there will no longer be a complimentary breakfast. From now on there's going to be a charge for breakfast. That's a bummer.

6

Donna

27 Apr 2025

·

Stayed 3 nights

Brand new facilities, everything was clean and new but during our 3 night stay our room wasn’t cleaned at all even though we complained. The TV volume didn’t work, but we were finally given the tip to fix it by unplugging & plugging back in. The closet wasn’t useable because the bar for hanging clothes was was just about a foot above the floor of the closet. The restaurant at the bar only had two items available; everything else was out of stock. The daily breakfast was mediocre. The coffee was incredibly weak. The location is convenient next to a large shopping area with a movie theater, restaurants & shops.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $176	13 $176	14 $179
15 $151	16 $186	17 $199	18 $169	19 $136	20 $136	21 $144
22 $124	23 $127	24 $127	25 $147	26 $280	27 $187	28 $144
29 $127	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
		1 $127	2 $144	3 $136	4 $136	5 $144
6 $127	7 $127	8 $127	9 $144	10 $144	11 $160	12 $160
13 $127	14 $144	15 $144	16 $144	17 $144	18 $160	19 $160
20 $127	21 $144	22 $144	23 $144	24 $145	25 $169	26 $165
27 $189	28 $180	29 $149	30 $147	31 $171

Hyatt Place Reno

Prices for Hyatt Place Reno

Monthly average prices

About this property

Location

Room options

Room, Multiple Beds, Mountain View

Room, 1 King Bed with Sofa Bed, Mountain View (Bathtub)

Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Room, Multiple Beds

Suite, 1 Bedroom

Suite, Multiple Beds, Roll-In Shower

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Suite, Multiple Beds, Accessible, Bathtub

Room, 1 King Bed with Sofa Bed, Accessible, Bathtub

Guest reviews of Hyatt Place Reno

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Reno

Prices for upcoming dates