Name: J Resort
Address: 345 North Arlington, Downtown Reno, Reno, Nevada, United States of America, Reno, Washoe County, US
Price range: US$57–US$246 per night
Rating: 8.03

What guests think

At J Resort, travelers repeatedly highlight modern, spacious rooms, generally friendly staff, and a walkable downtown location, while noting construction, event-related crowds, and a pool located outside the main building that many found inconvenient or cold. Rooms are often updated with good space and views, though some guests report noise near elevators or from concerts, and softer beds or dim lighting. Cleanliness is frequently praised but housekeeping can be inconsistent, with occasional missed service or dust. Dining feedback ranges from enjoyable café and steakhouse meals to a mixed buffet and limited late-night options, and parking can be challenging during busy events. Overall, expect a modern, value-focused stay in a central, casino setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Construction and event days impact operations: the outdoor pool is a walk away and often cold or not heated, and parts of the parking garage or casino (bars/table games) are sometimes closed; parking can be hard during events.

Related guest reviews

6

Ruben

4 Aug 2025

·

Stayed 2 nights

The pool wasn’t close to the accommodations. It seem like it was around the block, at the end of the property near construction.

8

Nancy

20 Aug 2025

·

Stayed 1 night

The property was fine there was construction going on outside of the building and the pool wasn’t conveniently placed. You had to leave the hotel go through a parking lot to get to it. The hotel met our needs for what we needed as we were passing through Reno only.

10

Jaime

19 Oct 2025

·

Stayed 1 night

Didn’t eat breakfast. Parking was rough. Parking garage needs to be finished or a warning that it ends and you have to turn around

10

Anthony

1 Sept 2025

·

Stayed 3 nights

If I had 1 complaint about the property is that the card tables closed at 130am and several people around me including myself want to still play. From talking with others, this forced them to take their business elsewhere. I don't think that was good for the overall business of the property.

8

Toni

9 Oct 2025

·

Stayed 3 nights

The casino often had no bar open and i never saw any cocktail service. Hannahs restaurant was very good and rooms were very nice as was location

8

pamela

2 Oct 2025

·

Stayed 2 nights

Staff, room, cleanliness was excellent. Cons: 1. there was a concert nearby that from the 10+ floors you can hear the loud music from outside late into the night. Couldn’t sleep until the music died down. 2. We tried the dinner buffet and it was not fresh so we don’t recommend the buffet. 3. Disappointed to find the pool was located outside of the hotel building surrounded by construction dust everywhere.

10

Kevin B

6 Aug 2025

·

Stayed 4 nights

Loved the pool but it was extremely cold!

10

Pamela

24 Jul 2025

·

Stayed 1 night

Property was stunning! Very pleasant surprise. Not many places to eat. Hanna’s Table had great food. The only downside was the swimming pool. The water is no longer heated.

8

Fred

12 Aug 2025

·

Stayed 5 nights

Another year at the J for Hot August Nights. The place gets full and parking is scarce. Many secondary lots across the street etc, not that convenient. The garage still has the top floor closed due to construction but the sign telling you spaces available includes the ones up there. Many of us HAN participants would like to see designated parking for classic cars with 24/7 security. Or at minimom night time security.

8

Chynna

28 Aug 2025

·

Stayed 2 nights

J Resort is a great place to stay if you are staying in Reno but don't want to be in the hustle and bustle of the bigger casinos. While they have plenty of machines and tables if you want to gamble, it is within walking distance of the River Walk and other local businesses. The El Dorado and Silver Legacy are also within a short walk if you want to visit there. The hotel is very clean/well kept and the staff is very nice. Parking was very easy as well with both garage and outside parking. The food at The Buffet is okay; the staff is great, the restaurant is clean, but the food is mid at best. My only other gripe is that the fitness center is a bit small and is located in Aspen tower instead of the ground floor, so it's a bit of a trek if you aren't staying in that tower. Overall I recommend staying at the J Resort, especially if you like to be in a walkable location. We'll definitely be back the next time we stay in Reno.

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Cleanliness

Rooms are frequently described as very clean and recently updated, but housekeeping is inconsistent. Several guests reported dusty surfaces or missed cleanings.

Related guest reviews

10

Marielena

19 Nov 2025

·

Stayed 1 night

Room was clean, spacious, and relaxing.

4

Joel

28 Oct 2025

·

Stayed 1 night

Im so sorry that I booked a hotel room at this Hotel to sleep one night while visiting my Brother at a near by Hospital, unfortunately we arrived late to Check in and we were already tired, when we received our keys the guest was complainig and yawning thats it was olmost time for her to go Home. Any ways.when we got to our room we found dirty socks layng around on the floor ,candy wrapers everywhere on the floor and the toilet seat stained with like what looked like orange drink stains on it, one used rool of toilet paper and a smear of poop on the sink couter edge ,it was gross. By now we just want to go to bed tired of driving from California and been at the hospital so we didn want to go back to the desk and make a complaint, so now I just hope to get my security deposit back. And hope that someone inspect this rooms before they are cleared as ready to be occupied. Good luck to J Resort but I will think about it twice next time before booking a room here again. Thank you.

10

Richard

28 Aug 2025

·

Stayed 3 nights

The room needed vacuuming on first also entering and the same for the hallway carpet dirty all 3 days, but the beds were clean and comfortable and the rest of the furniture was clean. The A/C/HEATER unit needed the filters cleanedas they were very dirty.

6

Justin

11 Aug 2025

·

Stayed 2 nights

Got to the room and had no towels. Stayed the weekend and our trashed and towels were never cleaned. Room was nice but they need to pay attention to their guest more. Had to call twice to get clean towels because no o e ever showed up.

10

Andrea

7 Oct 2025

·

Stayed 5 nights

Room was clean and newly remodeled. We had great experience with staff.

10

Pam

12 Nov 2025

·

Stayed 1 night

Updated and clean

10

Billie

3 Nov 2025

·

Stayed 1 night

The rooms are always clean and smell fresh

8

Steve

27 Oct 2025

·

Stayed 2 nights

The balcony was lovely, except a dirty sock and cigarette butts on the ground. The room was clean, except the phone was covered in dust. We had no hot water and I tried to call the front desk, which is why I picked up the phone. It was absolute filth. Shane in J Paul's Steakhouse is wonderful, we will go back just to see him.

10

Thomas

6 Oct 2025

·

Stayed 2 nights

Room was very clean

6

Kristin

11 Aug 2025

·

Stayed 2 nights

Our Aspen tower room had stains and crusty stuff on the pillows, we mentioned this to the front desk & were given a different room in the same tower. We specifically booked and paid more for this tower to have the wet bar/larger refrigerator....but our second room lacked those amenities.... we questioned this and complained 2x and nothing was done. The second room was also dirty, there were hairs on the shower shelf, the desk counter had sticky stuff, and the table tops were dusty.

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Rooms

Rooms are modern, spacious and comfortable, with some rooms offering kitchenettes or balconies and nice views. Noise can be an issue near elevators or during outdoor concerts, and a few guests mentioned dim lighting or soft beds.

Related guest reviews

8

Olen

1 Sept 2025

·

Stayed 1 night

Everything neew

6

michael

7 Aug 2025

·

Stayed 1 night

Next to train rail, extremely loud, several trains early in the morning

6

Melody

7 Aug 2025

·

Stayed 2 nights

Nice property, clean room however lights are so dim, hard to see in room. I would not stay here again because of that, it was that dark.

10

Erica

13 Nov 2025

·

Stayed 1 night

Beautiful room, great accommodations and loved the bathroom.

6

Stacey

8 Nov 2025

·

Stayed 2 nights

Room was clean, unfortunately the room I was initially checed into was absolultely horrible. It backed up to the elevator shaft and constantly had horrible banging noise in the room so much so that I could not sleep and had to go downstairs at 4:30am and request a different room. The night audtior knew exactly what I was referring to and even stated she receives frequent complaints regarding that room (788).

8

Sheri

1 Nov 2025

·

Stayed 3 nights

The room was nice and clean. Only bad part was the concert outside that went until 12:30. If was very loud.

10

JASON

10 Oct 2025

·

Stayed 1 night

Loved staying at this hotel in downtown Reno, walking distance to everything! The room is modern & very comfortable, and had a city view. There's plenty of free parking. Two restaurants on-site & the casino on the first floor. I would definitely stay here again.

6

Amy

1 Nov 2025

·

Stayed 2 nights

The double queen family suite layout was nice with the ability to close off one room. The beds were comfortable. There was plenty of table space and places to put our bags.

10

jamie

26 Aug 2025

·

Stayed 2 nights

Get the balcony room. it is awesome. The room was clean and roomy,,,

8

Michael

19 Oct 2025

·

Stayed 1 night

Very nice and new looking hotel and casino. Large well equipped rooms with a good sized refrigerator and microwave with a nice kitchenette (no hotplate). Only issue was the elevator noise even from several rooms away. It seemed you could hear the cables (or maybe the door mechanisms?) reverberating through the ceiling. Download a white noise app.

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Service

Many guests praise the friendly staff and occasional upgrades, but check-in can be slow and rooms are sometimes not ready at the posted time. Response to requests and housekeeping service timing vary.

Related guest reviews

8

Charlene

22 Oct 2025

·

Stayed 1 night

There was only one person working the registration desk and even with a pre check-in, had to wait 15 minutes with 1 customer ahead of me. Once i was served, it was very quick

2

Josh

17 Sept 2025

·

Stayed 2 nights

Horrible service called three times for extra pillows didn’t get them till the next day. Door locked from the latch took maintenance 3 hrs to show up to get us in.

10

Martin

7 Sept 2025

·

Stayed 1 night

great hotel. fast checkin, everyone's very helpful. Left a message for housekeeping for a set of bedsheets. Got them within 1/2hr, even late at night. Only reason for 4 star is that shower water in the morning is either very hot or burning hot. We had to leave early in the morning so didn't have time to report it.

10

Rachel

26 Nov 2025

·

Stayed 2 nights

I've stayed her multiple times service is always excellent

10

Judith

23 Sept 2025

·

Stayed 5 nights

Always a pleasure to stay at J Resort- Best staff in Reno

10

Brittany

8 Nov 2025

·

Stayed 1 night

Room was perfect, and the staff was amazing

8

Patricia

30 Jul 2025

·

Stayed 1 night

Great price for a newly renovated hotel. I liked the free parking. I had a mixed experience at the front desk. My room was not ready at 3 pm. I asked for some accomodation like access to the pool but was declined by a stern and stressed hotel employee. I asked the employee to call me when the room was ready, she declined claiming to be too busy which I'm sure she was. I checked back and was greeted by a well trained employee who offered both the pool access and offer to call me when my room was ready without me having to ask. Housekeeping seems to be stretched thin as well. Nonetheless, I enjoyed the stay for what it was, a casino hotel

2

Rene

17 Aug 2025

·

Stayed 1 night

For being a VIP hotel, this was a terrible experience. We were in town for 1 night for a special event so we hoped there was a chance to check in at 2:15 (reservation started at 3:00) and the staff informed us that we would have to wait until 3:00, no problem. We tried to check in again shortly after 3:00 and they sent the room still wasn’t ready, they said it’d be at least another hour. Waited another hour, and was told it still wasn’t ready. We weren’t able to check in until 5:00 PM. The hotel staff didn’t even offer any sort of apology or resolution. I was told that rooms aren’t guaranteed at the time of check in, and that “at least it wasn’t 6:00” or they could do something for us. Then our reservation was through noon, house keeping was opening in the door at 9:20 so they could try and start to clean out the room. Spend your hard earned money elsewhere, there’s plenty other hotels in the area with exceptionally better customer service & amenities than this “resort”

10

Neil

7 Oct 2025

·

Stayed 3 nights

Stay was good but trying to retrieve clothing I had left behind which housekeeping confirmed they have and working with security to the items returned but it has been a nightmare.

8

Julia

14 Oct 2025

·

Stayed 1 night

Check-in was a bit of a struggle because the self check-in machine wasn’t working for me. Had to wait in a long line, but staff were very nice. The room was super clean and comfortable! Felt updated and fancy. In a very walkable location close to lots of great food options. Will likely stay here again the next time I pass through!

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AI-generated summary based on recent guest reviews

Location

Central downtown spot within walking distance of other casinos, the Riverwalk, UNR, and on-site festival venues. Expect occasional noise from nearby events.

Related guest reviews

10

Cyndee

14 Oct 2025

·

Stayed 2 nights

Easy to go from car to room. Great location from UNR

10

Paul

30 Jul 2025

·

Stayed 2 nights

Walking distance to a lot of Reno

8

Aaron

17 Sept 2025

·

Stayed 2 nights

Traveling for business, so unfortunately I can't comment on the casino experience. However for me the easy access to food, interstates and anything I needed really made for a prime location. The staff was great. The casino does smell like smoke, you may not like it, it reminds me of my grandma.

8

Shauna

16 Aug 2025

·

Stayed 1 night

There was a very loud concert next door, which went until after 10pm. We were exhausted and wanted to sleep. There was also people noise either from either the hall or the adjacent room. So not very quiet for two tired travelers. We didn't do any of the properties amenities, besides the free parking.

10

Kathy

5 Aug 2025

·

Stayed 3 nights

Great location for getting around downtown Reno. Friendly, helpful staff. Clean room and accomodations.

10

Shannon B

2 Aug 2025

·

Stayed 2 nights

We saw a music festival at the property and I love that we can just walk right to the venue

10

JASON

10 Oct 2025

·

Stayed 1 night

Loved staying at this hotel in downtown Reno, walking distance to everything! The room is modern & very comfortable, and had a city view. There's plenty of free parking. Two restaurants on-site & the casino on the first floor. I would definitely stay here again.

10

Ted

12 Oct 2025

·

Stayed 1 night

Yes, I had an amazing time staying at the J resort very nice upscale casino, hotel, and close to downtown festivals

8

Chynna

28 Aug 2025

·

Stayed 2 nights

J Resort is a great place to stay if you are staying in Reno but don't want to be in the hustle and bustle of the bigger casinos. While they have plenty of machines and tables if you want to gamble, it is within walking distance of the River Walk and other local businesses. The El Dorado and Silver Legacy are also within a short walk if you want to visit there. The hotel is very clean/well kept and the staff is very nice. Parking was very easy as well with both garage and outside parking. The food at The Buffet is okay; the staff is great, the restaurant is clean, but the food is mid at best. My only other gripe is that the fitness center is a bit small and is located in Aspen tower instead of the ground floor, so it's a bit of a trek if you aren't staying in that tower. Overall I recommend staying at the J Resort, especially if you like to be in a walkable location. We'll definitely be back the next time we stay in Reno.

8

Dennis

13 Oct 2025

·

Stayed 1 night

Centrally located in downtown Reno

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Dining

On-site options include a café, Hannah’s Table, a steakhouse and a buffet, with feedback ranging from tasty and good value to slow service or mediocre buffet quality. Late-night options are limited, and room service is not offered.

Related guest reviews

10

DALE

28 Sept 2025

·

Stayed 1 night

The room was updated and clean. We ate at the Steak House and it was expensive but service and the fool were great! We checked in via a kiosk. We weren't that impressed with it but were are old. We would stay here again!

10

Michael

5 Aug 2025

·

Stayed 2 nights

No restaurant opens after midnight

8

Eric

26 Jul 2025

·

Stayed 1 night

It is a very nice property. You can tell that a lot of thought went into the renovation. The buffet was a disappointment to say the least. We went on Friday fish fry… all the fish fry food was cold and rubbery. Prime rib was dry and overcooked, and the crab legs were served cold (you had to ask for them to be warmed up) The casino is

8

Taryn

20 Aug 2025

·

Stayed 2 nights

Room was clean, and spacious. Only issue was the check in kiosk didn’t work so we had to stand in line to get our room key. Breakfast at the cafe down stairs was delicious! Would be nice if they had late night food options in the hotel.

6

Adrian

13 Oct 2025

·

Stayed 1 night

The room we got was pretty noisy all night long, rattling air vents. The buffet with mediocre, food was repeated, was tough and just warm.

10

Stanley

16 Sept 2025

·

Stayed 2 nights

Hotel is convenient to university events and dining options. The rooms were clean and comfortable. Only tried Hannah’s table when I stayed but the food was very good both meals I enjoyed.

10

Jeffery

5 Oct 2025

·

Stayed 1 night

Having the different food sources was great. Being able to have a steak, buffet, or a sandwich.

10

Mary Beth

18 Sept 2025

·

Stayed 1 night

Highly recommend J’s while in Reno. Great value for the money. And we were there on Tuesday night, which is buy one get one free for the buffet, which is also a spectacular value. Looking forward to the casino adding a craps table. J’s is obviously investing heavily in helping to revitalize downtown Reno, and they are apparently having a very positive impact.

10

Richard

6 Aug 2025

·

Stayed 2 nights

Everything about the J Resort was excellent with the exception of the coffee shop, "Hanna's Table" This is the second time we have attempted to eat a meal at the restaurant and both times the food was bad. There was very few people at the restaurant but it still took over 40 minutes to get our food and when it finally arrived it was cold! I will stay at the J on any future visits to Reno but I will never eat at Hanna's table again.

6

Kathryn

11 Aug 2025

·

Stayed 1 night

The staff is awesome! Room service is not offered. There are no tea bags in the room, but there is coffee. The buffet was horrible. Hannah's table advertised baked ziti, it was not baked, it was soupy and bread was not given or an option. The eggs Benedict was pretty good though.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$53
February	US$53
March	US$54
April	US$114
May	US$82
June	US$70
July	US$71
August	US$86
September	US$67
October	US$62
November	US$48
December	US$48

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $99	16 $98	17 $64	18 $96	19 $121
20 $72	21 $73	22 $80	23 $99	24 $141	25 $243	26 $246
27 $85	28 $85	29 $85	30 $85

Su	Mo	Tu	We	Th	Fr	Sa
				1 $85	2 $103	3 $124
4 $85	5 $85	6 $85	7 $85	8 $85	9 $118	10 $142
11 $85	12 $85	13 $85	14 $57	15 $85	16 $104	17 $112
18 $85	19 $85	20 $85	21 $57	22 $85	23 $104	24 $108
25 $85	26 $84	27 $85	28 $84	29 $84	30 $104	31 $104

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Aspen Tower King Accessible

Cedar Tower King City View

Aspen Tower Signature Suite I

Cedar Tower Two Queen

Birch Tower Room, 1 King Bed

Aspen Tower Two Queen

Cedar Tower Two Queen View

Aspen Tower Two Queen Balcony

Aspen Tower Family Suite

Aspen Tower King

Aspen Tower Two Queen View

Birch Tower Room, 1 King Bed, City View

Birch Tower Room, 2 Queen Beds, City View

Aspen Tower Two Queen Accessible

Aspen Tower Signature Suite Ii

Aspen Tower King Balcony

Aspen Tower King View

Cedar Tower Skyline Suite

Aspen Tower Presidential Suite

Birch Tower Room, 1 King Bed, Mountain View

Birch Tower Room, 2 Queen Beds, Mountain View

Cedar Tower King

Aspen Tower Signature Suite Ii Adapted

Birch Tower Room, 2 Queen Beds

Aspen Tower Executive Suite I Hearing Visual

Aspen Tower Executive Suite I

Aspen Tower Executive Suite Ii

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about J Resort

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Prices for upcoming dates