Suburban Studios Syracuse Carrier Circle

Clearly the remodel isn’t really done. Hopefully it will improve quickly. No shampoo or conditioners. Can’t turn off bathroom light. No dishes, utensils, sponge or towels in kitchen.

Nothing but trouble on this stay. Sent us to occupied rooms twice with keys. One time the occupant was following us up the steps and found us in his room, very awkward. That was bad enough, but we were in rooms at the opposite of the desk. At least 500yd walk. Absolutely ridiculous. The woman at the front desk seemed apologetic about the mistakes, but made us wait each time for her to finish with everyone in line before she tried again. A total of 65min before we got into our room. Breakfast was a severe letdown. Only carbs and a few hard boiled eggs for protein. There was some yogurt Saturday but Sunday morning at 915 they told me they weren’t putting anymore out. Unreal. I thought staying at a studio place with a range top would be helpful but there was no cooking utensils or silverware to do anything. They left some coffee pods but no pot. The windows were dirty and looked out over the trash heap. Absolutely a total joke. Do not ever stay there. Please. I beg you, DO NOT STAY THERE.

It was a very good stay and everyone was extremely helpful - thank you Mercury and Mary.

The room was run down badly and because there was a concert in town I was screwed over on the rate. This hotel is not worth anything over $100 a room and I was charged nearly $350 for it. I will never pay this again for a quality inn. I was in town because a family member was in the hospital and this place is not worth the over inflated price.

When we arrived to our room there was plastic still in the hallway and they didn't seem to actually be ready for people to stay in that wing. Our shower was filthy with boot prints like it was just installed. We didn't have a microwave or fridge and our lights by the bed didn't have lightbulbs. We went to a concert and came back and there was a fridge and microwave in the room. The staff was friendly. The breakfast was good but they didn't restock yogurt when it was out. They need to put signs up with maps or arrows on where to go. People were lost everywhere and it was very confusing.