Is parking available at the property?

Yes, parking is available on-site and is free for guests. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 10 to 20 per person.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the property located in relation to key landmarks?

The property is located in Lake Geneva, just a 3-minute drive from Williams Bay Beach and 6 minutes from Riviera Beach. It is 3.2 miles from Geneva National Golf Club and 3.9 miles from Lake Geneva Cruise Line.

Does the property have a swimming pool?

Yes, the property features both an indoor pool and a seasonal outdoor heated pool, which is open from April 4 to November 1. Pool access is available from 7:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Lodge Geneva National

What guests think

At Lodge Geneva National, reviewers praise friendly staff and scenic grounds, while also noting active renovations and occasional operational hiccups like crowded venues, navigation challenges, or maintenance issues during construction.

Resort amenities stand out: outdoor and indoor pools, hot tub, sauna and steam room, fire pits, live music, and a lively deck bar, though towels or access can be inconsistent at busy times. Rooms range from newly renovated and comfortable to older and noisy, with thin walls, loud AC, and missing dressers or microwaves reported, while upgraded spaces add large TVs and better views. Dining draws praise for Crafted Italia and the lobby coffee shop, but travelers cite limited or no sit-down breakfast and occasional lines or stock shortages. Expect a fun resort stay with kind service and attractive facilities, with some variability to keep in mind.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Resort-style amenities are a highlight: outdoor and indoor pools, hot tub, sauna/steam room, deck bar, fire pits, and live music. During busy periods or renovations, guests report crowding, occasional closures or maintenance, confusing access, and towel shortages.

Related guest reviews

6

Robert

4 Jun 2025

·

Stayed 1 night

Renovated lobby/common area is very nice. Staff were very friendly at the desk. Place is being renovated so it can be a bit dirty in some areas. Outdoor pool had zero towels and hot tub jets did not work. Indoor pools area needed a redo, but having a sauna and steam room was a nice touch. Room was renovated and had large tv, nice bathroom and shower.

10

Emily Rose

5 Aug 2025

·

Stayed 1 night

The Lodge is a gorgeous property. Many dining options. Great drinks and food! Multiple pools, indoor and outdoor! Indoor hot tub, sauna and steam room! Very clean and organized. Very professional friendly staff. Will return!

10

Roman

11 Aug 2025

·

Stayed 1 night

Outdoor salt water pool is awesome here!

10

robert

17 Mar 2025

·

Stayed 2 nights

fitness, pool and spa areas. big lobby with games construction

10

Alma

3 Aug 2025

·

Stayed 1 night

During check in the offered is complementary champagne. You don't see at other hotels. Staff were very friendly and Informative. The indoor and outdoor pool was fantastic. They have a steam room and sauna room. They had live music which entertaining.

6

Lisa

15 May 2025

·

Stayed 2 nights

Property and Expedia did not share it was being renovated! Access to parts of hotel (pool) was not good for those with special needs. Same for parking lot to rooms-actually had to go through construction to get to elevator. This property will be amazing once finished with renovation!

10

Kate

6 Oct 2024

·

Stayed 1 night

Beautiful outdoor pool

6

Stacey

6 Jul 2025

·

Stayed 2 nights

the pool was overcrowded. hotel was at 100% capacity and they sold day passes to pool in addition. no seats and water was super crowded.

10

Mike

17 Jul 2025

·

Stayed 1 night

Very nice and clean hotel. The outside pool area is great. The employees at the outside bar were nice and very accommodating. Great service! At night, the pool/outdoor bar area has a great ambiance with lights on the trees and electric fire pit with a lot of seating to enjoy the evening.

6

James

5 Aug 2024

·

Stayed 1 night

Outdoor pool was/is closed for 5 days this week, Check-in took 15 minutes, just 2 people working at peak check-in time. Bathroom was pretty gross. Grounds and location are great, indoor pool area was fine for the kids.

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Cleanliness

Cleanliness feedback is mixed: many note clean rooms and well-kept grounds, while others report dirty or worn common areas, bathroom hair or odors, stained furnishings, and occasional pool cleanliness lapses.

Related guest reviews

10

Timothy

28 Nov 2025

·

Stayed 1 night

Clean room, spotless, huge TV! It was ready early for early check in.

8

Avin

19 Jun 2025

·

Stayed 2 nights

Not very clean, the elevator floor and common areas were a little old and needed some repair. Check in was 4pm but check out 11am. I wish the check in was earlier and breakfast was included!

6

Thomas

31 Aug 2025

·

Stayed 2 nights

My wife and I stayed for Labor Day weekend. Check in was quick and easy, we stayed in a king suite. The room was a disappointment, the paint was chipping and faded on all the furniture. The carpet needs to be replaced and there were big scratches on the walls. Great view but the window was so dirty you couldn't really enjoy it. The bed was super uncomfortable. The shower was great but the towel rack was almost broken clean off. For over $300 a night you'd figure you'd get a microwave, but nope. For the price there's way better options. The pools were nice but there we a million 🐝 🐝 that even the staff were swatting them away every second. For that big an issue you need to call pest control or something. Also the tables at the pool bar were never cleaned, really gross. The Hotel could be great with a remodel and some cleaning standards.

8

Heather

10 Jul 2024

·

Stayed 2 nights

Carpets in hallway were dirty not vacuumed. Three days and no towels at the pool. Pool is not managed so kids running diving and just not being watched by parents. Carpet in room was musty smelling. Room was just average not as sold on website.

10

Jean

29 Nov 2025

·

Stayed 1 night

Friendly staff, clean room

4

Luke

1 Oct 2025

·

Stayed 2 nights

Shoddy room that stank with dubious stains on black couch. Soulless. Staff ok upon check in fine but could tell quickly place was half way through a refurb. Corridor carpets dirty exit areas near stairs smelt. Clubs or hair leaves and dirt in indoor pool. Crappy breakfast option and a general feeling that they need to hire another 20 people in order to provide and acceptable level of service and cleanliness. House keeping knocking on my door at 9am on check out after not seeing them at all during my stay. A perfect example of why when it comes to business just stick to the main chains. I can’t tell you how bad my room stank but if already checked in and unpacked, plus the lady had run down stairs to “check the room for me” as house keeping wouldn’t respond so she clearly thought it was acceptable. There was a time when places like this were lovely. Shame.

8

Paul

2 Jan 2025

·

Stayed 2 nights

The rooms were very clean, however we went to sit in the main lobby to have a cocktail. The tables were unclean and the couches and chairs were stained and dirty, so much so we didn't want to sit on them. I would give them a pass this time as they are going through a major renovation. I would stay here again in the warmer months and see what changes.

6

Darleen

28 Aug 2024

·

Stayed 2 nights

We enjoyed the property grounds (pool, views, cafe). There was a very loud noise in our room that went on all day, it made it difficult to sleep at night. There was no ice available on our floor. We had to go down a floor to get ice. Room was clean but carpet was noticeably dirty. Convenient location. No towels were available at the pool which was inconvenient.

2

Richard

19 Jul 2025

·

Stayed 2 nights

Bathroom dirty with hair Half drank water Bed mattress really poor- soft folded in middle Would not stay there

8

Tania

4 Aug 2025

·

Stayed 2 nights

Overall the stay at Lodge Geneva National was enjoyable for myself and my children. However, for the price we paid, the shower had very little pressure and the half of the jets did not work. And the sofa bed had crumbs and dirt on it and only a sheet with no extra blanket or pillows. I would've given more stars but those elements made the room seem a bit dirty.

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Rooms

Rooms vary widely: renovated options with large TVs and comfortable beds contrast with older, worn units. Common issues include thin walls, loud or erratic AC, missing dressers or microwaves, and some “lake view” rooms not truly lakeside.

Related guest reviews

6

Chris

28 Aug 2024

·

Stayed 2 nights

The property itself was nice, the pool was nice. The room was under average, no microwave. The air conditioning was so loud it kept us up all night.

6

Jeff

26 May 2025

·

Stayed 2 nights

There were no dressers so no place to put your clothes. No pictures on the wall. Electrical outlets were oddly placed, which made connecting things very difficult. Didn’t seem like this room was ready to occupy.

8

Gary

11 Aug 2025

·

Stayed 1 night

We had one of the rooms that have not been renovated and the AC was loud and disruptive all night long. The outdoor pool is great. The indoor pool could use a refresh as it seemed dreary and sad. The staff was great and very helpful, but options were limited for them based on what rooms were available.

10

Leslie

9 Nov 2025

·

Stayed 1 night

Room was recently renovated and very nice. Staff was great! Looking forward to staying again.

8

Laura

11 Sept 2025

·

Stayed 1 night

We paid extra for "lakeside" and were shiwn a pool view from our room on this website....not so much!

8

Rob

25 Sept 2025

·

Stayed 1 night

It looks like someone bought a fleabag roadside motel, spent millions renovating the lobby area, (which looks beautiful) ran out of money and had to skimp on the rooms. Looks like the furniture came from IKEA. And very sparse. The mattress was very comfortable though.

8

julie

4 Oct 2025

·

Stayed 2 nights

Some of the rooms are updated. Ours was just painted but not modern. Staff was friendly. Pool area great. Faucets difficult to use- hot cold backwards. Walls very thin- could hear everywhere around us.

10

John

11 Sept 2025

·

Stayed 3 nights

Refurbished rooms are great

6

Stacy Inglat and

20 Jun 2025

·

Stayed 1 night

The bed was too hard. No light on one side of bed. No outlet on the other side of the bed. The fan in bathroom ran all the time. Stopper in sink didn’t work. Could use a dresser of some kind. Remodeling is being done so maybe things just aren’t finished.

2

Billy

3 Jun 2024

·

Stayed 1 night

This hotel is far too overpriced and very deceptive. When booking, i selected a room that was slightly more extensive than the other rooms because it was listed as "lake view". When i looked out my window, there is no lake in view. In fact, when i went for a walk to find the lake, i found it beyond the trees and buildings more than 400 yards away from the hotel. It should have been called forest view. The room was clean, but i can get that for half the price at most other hotels in the area.

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Service

Service is broadly described as friendly, accommodating, and professional, with quick help and occasional upgrades. Some guests faced understaffing or errors such as delayed room readiness, key or reservation mix-ups, early housekeeping knocks, or slow coffee/pool service.

Related guest reviews

8

Suzanne

24 May 2024

·

Stayed 2 nights

When we arrived there was no one to check us in. Once checked in went to room. Minutes later a person came to our door and opened it thinking it was his room. They had given our keys mistakenly to him. So they canceled all keys. We took a walk hit back and couldn’t enter our room. Had to go down to desk to get new keys. They did comp us $25 dinner coupon at their restaurant.

2

Dan

31 Aug 2025

·

Stayed 1 night

I had a reservation at this property for a Saturday night and then last minute at about 2 PM. They sent me a text stating that I don’t have a room anymore. Can’t believe what a horrible experience that was.

10

Heidi

1 Sept 2025

·

Stayed 1 night

Both prior to our stay and during the front desk/reservation staff were helpful and professional.

10

JENNIFER

31 May 2025

·

Stayed 1 night

The staff is the best.....especially nate at the front desk. You have amazing staff here.

10

Pamela

28 Jul 2025

·

Stayed 2 nights

Beautiful resort, friendly and helpful staff. Highly recommend!

8

Barbara

7 Jul 2025

·

Stayed 1 night

Good location and desk staff were courteous Coffee Shop was not open in the morning on the check out day due to the fact a staff member did not show up for work. Only options that morning were either go off property or head over to the restaurant at Geneva National

10

Magdalena

26 Jun 2025

·

Stayed 1 night

Excellent staff and service from check-in, restaurants to the pool area team. Wonderful

2

Rocio

15 Aug 2025

·

Stayed 1 night

I went to check out… and then called within 10 minutes to let them know my daughter left her bag in the room. The person said oh yeah no problem we will have someone go into room and get it. When I came back to the hotel the front desk had no idea what I was talking about. Then he went to ask if something was found in room and said no. He said oh wait no one has come into the room to check in. Let me go check if something is there… there was nothing. I find it strange that the housekeeper was outside my room with her daughter and then no one else came into room. Sad that this happen. He then said I will talk to housekeeping tomorrow… well I’m still awaiting phone call. We have stayed at this hotel for many many many years and we have forgotten stuff by accident and is always there. This time wasn’t the case. My daughter lost her summer memories in her water camera. So sad that no one knew nothing.

10

Stacy

27 May 2025

·

Stayed 1 night

Easy to get to, great staff, wonderful pool areas

10

Katie

20 Jul 2025

·

Stayed 3 nights

A great hotel and from the minute we checked in to check out they were helpful! We loved the pool and had a fun summer get away!

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Location

Scenic, convenient base a short drive from Lake Geneva and nearby towns, with views of Lake Como and a quiet setting. It is not especially walkable, though a shuttle helps reach sister properties.

Related guest reviews

10

Dwight

1 Sept 2025

·

Stayed 3 nights

Great location, central to a number of local communities from Lake Geneva to Delevan Lakes to Williams Bay and Elkhorn- it’s also a bit off the main path so you’re not bombarded by a bunch of other tourists. Highly recommend. The service was kind and polite and went the extra mile to make sure we had a great stay

10

Karen

14 Oct 2024

·

Stayed 2 nights

I wanted something near Lake Geneva that was not in town because I wanted quiet time. The hotel was nice. I had a ground floor room with a patio but I didn't really sit outside. Someone had left empty plastic cups on the chairs outside and I didn't feel like messing with them. There was a pretty hydrangea outside our patio door and the grounds look very nice. We don't golf, so I don't have anything to add about that. The room was comfortable and clean, and we ate at the Italian restaurant and it was very good.

10

Kevin

20 Dec 2024

·

Stayed 1 night

Great location between Williams Bay and downtown LG. Portion of the properties rooms being renovated.

8

William

31 Aug 2025

·

Stayed 2 nights

The staff were great, easy parking. 6 minute drive to “town” area. Rooms are spacious and beds are on the firm side. Beautiful area outside to walk around, they had live music both Friday and Saturday night. I will say we could hear the music in our room (faced the back area) and people in the hallway as well. But overall a great stay! Bean and Vine for coffee in the morning, and Crafted Italia for a delicious dinner!

10

Annette

9 Sept 2024

·

Stayed 1 night

The Ridge has great pools and outdoor fire pit and is on Lake Como with kayak rentals available. It is not walkable. There are NO SITDOWN BREAKFAST options. The rooms are OK. Bathrooms are small and there is no closet and no balconies. It is overpriced on any summer weekends. During the week it is a great deL

10

Pavel

20 Jul 2025

·

Stayed 1 night

Great location

10

Joann

22 May 2025

·

Stayed 2 nights

The lodge was beautiful with a great view of the lake. The staff was very accommodating. They upgraded us to a room with a view of the lake. Nate was very nice with out check in. The restaurant was also very. Nice.

10

Nancy

23 Dec 2024

·

Stayed 2 nights

Very nice facilites and kind service. The town is not that far away but its not really accesible walking. We had to Uber back and forth, and it was a bit expensive

10

Jenna

24 Apr 2025

·

Stayed 1 night

Nice clean room. Nice property. Close to town

8

Sylwia

24 Mar 2024

·

Stayed 2 nights

Clean area and friendly staff. Dog friendly and nice patio area. Far from downtown attractions.

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Dining

Crafted Italia and the lobby coffee shop receive frequent praise, and many enjoy drinks at the deck bar. Breakfast is limited with no sit-down option, and guests report occasional lines, stock shortages, or inconsistent pool-deck food and value.

Related guest reviews

10

Jennifer

30 Mar 2025

·

Stayed 1 night

While the resort was under construction in part- I found that all the amenities we needed were still fully accessible. Had a great meal at Crafted Italia. Used the pool and coffee cafe in lobby. I will say while I know a lot of places are short staffed- the pool could have been a little cleaner. Not “dirty” but just needed a good going over.

8

William

31 Aug 2025

·

Stayed 2 nights

The staff were great, easy parking. 6 minute drive to “town” area. Rooms are spacious and beds are on the firm side. Beautiful area outside to walk around, they had live music both Friday and Saturday night. I will say we could hear the music in our room (faced the back area) and people in the hallway as well. But overall a great stay! Bean and Vine for coffee in the morning, and Crafted Italia for a delicious dinner!

10

Jennifer

20 May 2024

·

Stayed 2 nights

Always love the ridge. Great pool area and nice rooms. Would love the ability to eat a meal there, tho! No coffee until 7am and only breakfast sandwiches from a snack bar available. No sit down restaurants for breakfast or lunch. Very disappointing!

10

Anthony

14 Apr 2025

·

Stayed 1 night

Fast overnight trip. Everything went as well as can be. We like staying here because of the amenities, restaurant & bar. We can hit the town early and lots of options to keep us entertained in the evening without needing to travel.

8

Barbara

7 Jul 2025

·

Stayed 1 night

Good location and desk staff were courteous Coffee Shop was not open in the morning on the check out day due to the fact a staff member did not show up for work. Only options that morning were either go off property or head over to the restaurant at Geneva National

6

Jane

7 Jul 2025

·

Stayed 3 nights

Great location and nice property overall but didn't seem to have enough workers to maintain property (i.e. hallways weren't clean, no wait service in outdoor restaurant area) and limited food options.

10

Miguel

26 Oct 2025

·

Stayed 2 nights

Friendly staff, whole property clean and well maintained. Excellent amenities and the food at Crafted Italia was fantastic

8

Nancy

17 Aug 2025

·

Stayed 2 nights

We enjoyed the pool and atmosphere. Nice resort and clean. The room itself was a little disappointing. The toliet flushed so loudly and we could even hear our next door neighbors when they were flushing their toliet! The shower was a "step in" which seemed a little dangerous and my husband even stubbed his toe getting in and out. The room seemed a little stuffy when the loud ac wasn't running. We didn't like running the ac a lot because it was running loudly and we couldn't hear the tv. I wish the ventilation was better in the room. For a hotel that was on the more expensive side, I was hoping to have a better experience staying in one of their rooms. We ordered room service from the Italian restaurant, and for 2 plates of pasta for the price we paid, the food wasn't even tasty or a good portion for the price. The property was very scenic and beautiful set right by the lake. Loved the fact that couples were getting married at the property and the pool area was spacious and beautiful with plenty of empty chairs avaliable.

8

Judith

7 Sept 2024

·

Stayed 2 nights

Nice property, Pool was crowded. Breakfast options were not great.

8

Jan

19 May 2024

·

Stayed 1 night

Nice property. No complimentory coffee in am

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $153	7 $141	8 $169	9 $323	10 $499
11 $135	12 $140	13 $138	14 $144	15 $155	16 $270	17 $265
18 $129	19 $134	20 $133	21 $137	22 $134	23 $273	24 $273
25 $134	26 $136	27 $134	28 $134	29 $137	30 $231	31 $230

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $127	3 $129	4 $129	5 $129	6 $202	7 $200
8 $129	9 $135	10 $127	11 $126	12 $137	13 $194	14 $179
15 $124	16 $136	17 $127	18 $124	19 $129	20 $196	21 $189
22 $137	23 $134	24 $130	25 $138	26 $149	27 $182	28 $174
29 $129	30 $141

Lodge Geneva National

About this property

Location

Room options

Standard Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Patio

Standard Room, 1 King Bed

Deluxe Room, 1 King Bed, Lakeside

Deluxe Room, 2 Queen Beds, Lakeside

Guest reviews of Lodge Geneva National

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Lodge Geneva National

Prices for upcoming dates