Is parking available at the property?

Yes, parking is available on-site. It is free but limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A full breakfast is available daily from 6 AM to 10 AM for a fee of approximately USD 14.24 for adults and USD 7.64 for children.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 50.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, a complimentary roundtrip airport shuttle is available during limited hours. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Alexandria, within a 5-minute walk of the Alexandria Museum of Art and Riverfront Center. It is approximately 0.2 miles from the Red River and 0.3 miles from the Louisiana History Museum.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from May 22 to September 07.

Holiday Inn Alexandria Downtown Hotel

Average nightly price at Holiday Inn Alexandria - Downtown by IHG by month, last 12 months (USD)
Month	Average price
January	US$99
February	US$97
March	US$117
April	US$116
May	US$117
June	US$118
July	US$105
August	US$104
September	US$99
October	US$103
November	US$93
December	US$86

What guests think

At Holiday Inn Alexandria - Downtown by IHG, reviewers consistently praise the central downtown location and many friendly staff interactions, while raising recurring concerns about cleanliness and maintenance, closed or unreliable facilities like the pool, and disappointing paid breakfast offerings.

Rooms are often described as dated with noisy or hard-to-control AC, worn fixtures, and occasional odors, though some guests found them comfortable and quiet. Facilities draw frustrations, with frequent pool closures or dirty water, limited or early-closing bar/restaurant, and broken ice machines or slow elevators. Expect a practical stay with uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel limited and unreliable: repeated reports of the pool being closed or dirty, bar/restaurant hours or offerings not as advertised, and ice machines or an elevator out of service. Some guests found parking easy, and the convention center connection is noted but sometimes restricted.

Related guest reviews

2

Micael

16 Jan 2024

·

Stayed 1 night

Building is gross. No bar and restaurant as advertised.

4

Robert

24 Aug 2025

·

Stayed 1 night

Room was dirty, 1 elevator out of service, ice machine broken and water on the floor. Excellent Breakfast and Patricia and all the employees were kind and considerate. Electric doors jammed. Repairs and maintenance poor

8

Russell

4 May 2025

·

Stayed 1 night

Check in was manual on paper and in duplication of what I did online. Something about the system was down? The bar was good but closed before 10

8

Teresa

29 Apr 2024

·

Stayed 4 nights

The hotel overall was great, however, the breakfast was horrible! They charge $12.95 for what you would get free at other hotels. The charge would have been fine if the food was edible. Also, the ONLY ice machine was on the 7th floor. Very inconvenient!!

8

Avantai

7 Jul 2025

·

Stayed 2 nights

We liked the cleanliness, but the toilet gave us issue and the shower being backward was weird and the water pressure was low. No crib being available and the pool being closed the entire stay was inconvenient.

4

Colleen

26 Jul 2025

·

Stayed 1 night

We chose this hotel because it seemed like the best choice in the area. It’s a little run down but that would be ok except the pool was closed. I came here with my daughter after dropping my son at camp with the idea of hanging out together at the pool for the evening On check in I was told the pool was closed because it rained yesterday and it needed to be cleaned. It rains everyday so if that’s the case it will never be open. Too late to cancel. Later I looked at some reviews on a couple of different sites and found people complaining about the pool closure since the beginning of July. So the whole rain excuse is a lie. The pool is just closed. Also the “restaurant” is just a sandwich shop. This hotel is falsely advertising their amenities and I definitely would not have stayed here had I known of the pool closure and restaurant. Also the AC unit in the room is obnoxiously loud

6

Bradley

18 Oct 2023

·

Stayed 2 nights

The bar/restaurant is not as listed on the website. Much smaller/low quality, and different appearance/name. Made decision to stay there based on best onsite restaurant/bar, which didn't exist. Toilet kept breaking. Air conditioner couldn't be louder. Door needed forced closed.

4

Megan

31 Aug 2025

·

Stayed 2 nights

The pool was closed during our stay. The sign said “closed for maintenance,” but it was completely green, and no one attempted to clean or repair it the entire time we were there. It looks like they simply shut it down for the season, which is fine, but they should not advertise a pool if it’s unusable. It was August, still in the 90s, and we had been looking forward to using it. The property itself needs a professional deep clean. The halls, elevator, and rooms all had a noticeable odor that seemed to be masked with air freshener, but the only real solution would be carpet cleaning and thorough sanitizing. Breakfast was also disappointing. At over $14 per person after tax, I expected a higher-quality spread. Instead, it was the same basic options many hotels include for free—powdered eggs, grits, and a few standard items—with no waffle maker or other upgrades. Finally, the check-in experience was uncomfortable. Several staff members were sitting in the lobby having a loud conversation about drug use and addiction. Regardless of whether they were off the clock, that type of discussion in front of guests is unprofessional and off-putting.

6

Carole

13 Dec 2023

·

Stayed 1 night

We chose to stay there because they have a restaurant inside supposedly closing at 8 pm Time of closing not respected! Every employee on their phone ! Bad service! Room ok Bathroom not so clean

8

Lisa A

6 Sept 2023

·

Stayed 1 night

Good beds, clean, comfortable good nights sleep. If you like a dark room, this isn't the place for you. Really bright outside and no recess for the curtains. The breakfast was pretty cold and mediocre at best; not worth the extra charge. All staff was really nice and very accommodating. We had considered going in the pool but it was very dirty and had a lot of black dirt at the bottom.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: recurring notes of musty or damp odors, mildew, and dirty carpets or bathrooms contrast with several reports of clean rooms.

Related guest reviews

4

Stephen

5 Nov 2024

·

Stayed 1 night

Rusty appliances, damp and smelled of mildew. did not feel clean at all

6

Joanna

17 Jun 2025

·

Stayed 2 nights

Unfortunately the property is not well kept. The lobby looks great but then when we headed up to our room on the 4th floor, as soon as I got off the elevator they had a very strong scented air freshener. I wondered why, when I got into my room, the smell of the moisture in the room was evident. The bathroom did not have a vent and so the steam of showers just lingers in the room and the sheets smelled funny too. I had taken some documents with me and when I picked them up the next day, the documents felt flimsy like the paper had soaked up the moisture in the room. I only stayed two days and for the most part we were not in the room too much but I honestly did not want to be there. The bathroom wasn't very clean when we got there and due to the moisture issue, things were rusting a bit, like the towel holders and the shower door. The last day as I was packing and picking up, I realized that it looked like they had not vacuumed that room in quite a while, there were pieces of old chips, nail clippings, and pieces of old candy. I have to head to LA once a month and I've stayed in quite a few hotels but unfortunately, I will not be staying in this one again.

4

Megan

31 Aug 2025

·

Stayed 2 nights

The pool was closed during our stay. The sign said “closed for maintenance,” but it was completely green, and no one attempted to clean or repair it the entire time we were there. It looks like they simply shut it down for the season, which is fine, but they should not advertise a pool if it’s unusable. It was August, still in the 90s, and we had been looking forward to using it. The property itself needs a professional deep clean. The halls, elevator, and rooms all had a noticeable odor that seemed to be masked with air freshener, but the only real solution would be carpet cleaning and thorough sanitizing. Breakfast was also disappointing. At over $14 per person after tax, I expected a higher-quality spread. Instead, it was the same basic options many hotels include for free—powdered eggs, grits, and a few standard items—with no waffle maker or other upgrades. Finally, the check-in experience was uncomfortable. Several staff members were sitting in the lobby having a loud conversation about drug use and addiction. Regardless of whether they were off the clock, that type of discussion in front of guests is unprofessional and off-putting.

4

Tehesha

16 Jun 2025

·

Stayed 2 nights

The hotel had a weird wet feel and a moldy smell. The carpet was dirty and the ac made a cracking noise every time it came on.

4

Tiffany R

31 May 2025

·

Stayed 1 night

Dirty bathroom and toilet would not flush

6

Brittany

21 Sept 2025

·

Stayed 1 night

Mildew on the table. Had an awful muggy smell in the rooms. Ironing board broken in one room and didn’t have one in the other room.

2

Lauren

19 Nov 2024

·

Stayed 1 night

We had to move rooms because the beds and floor were wet. It smelled bad and felt dirty.

6

Patricia

24 Jul 2025

·

Stayed 1 night

When I was walking into the hotel the entrance was covered in some type of liquid. When I entered the lobby the floor was filthy. It looked like it had not been mopped in ages. When I left in the morning broken glass was allover the outside entrance. The staff was friendly.

8

Karen

24 Jun 2023

·

Stayed 1 night

The setup of the room was very comfortable. The beds were pleasant. The carpet (especially in the hallway was filthy and floor (bathroom) was visibly dirty.

10

Steve

5 Nov 2025

·

Stayed 1 night

The staff is great, rooms are always clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms often feel dated with maintenance and noise issues (hard-to-control or loud AC, worn fixtures, sticking doors) and variable bed comfort. Some guests liked the spacious layouts, views, or overall quiet.

Related guest reviews

6

Alec

5 Jul 2025

·

Stayed 3 nights

The room was ok at best, the plugs attached to the nightstand were falling out the wall or would practically be hanging out of said wall. The furniture was definitely well worn, and the bed was pretty uncomfortable, felt like I was sleeping on a curved arch, not a very fun experience. Also there is nothing slowing all the doors from shutting so constant loud door slams are the norm when you’re trying to sleep. The building is just really well worn and definitely could use a SERIOUS face lift. But it was like I said, ok at best. The staff however was amazing and is the only reason my review is at 3 stars. They we phenomenal

10

Tracy

23 Jul 2025

·

Stayed 1 night

Comfortable, clean room. Very quiet.

6

Jean

26 Jan 2025

·

Stayed 3 nights

We complained 3 times because two of the table lamps did not work. They had the tv set so you could not turn the Sound up. You had to sit within 3-4 feet to hear it. The bed was hard as a child OKC. I heard that same complaint from numerous people.

6

Felix

29 Sept 2025

·

Stayed 2 nights

The lobby was nice, but the room could use an upgrade. The hotel allowed pets and my room had a faint smell of dog poop. If animals are allowed, there should be no carpet!!

10

Brian & Kimberly

19 Jun 2025

·

Stayed 1 night

It was clean and our room was very spacious had a wonderful time thank y’all

8

Christopher

19 Jan 2024

·

Stayed 1 night

Property and staff were very accommodating. We requested a larger room since we were getting ready for a Mardi Gras ball. The room had a nice view of downtown and large enough for all that stopped in to say hi.

6

Taehyun

23 Oct 2024

·

Stayed 1 night

A/C sound too noisy and can’t turn off It was to cold

6

R.

5 Apr 2023

·

Stayed 3 nights

Staff was nice. Room was adequate. Biggest issue was the airconditioner. When only the fan was on, it whistled loudly. When the a/c kicked in, it sounded like a 777 taking off. It was so loud that I had difficulty sleeping. I listened as I walked from room to elevator and it seems this is a common issue with every unit and not just mine.

6

Brandon

17 Nov 2024

·

Stayed 1 night

1st room smelled of smoke so bad they moved us. Rooms are clean but dated. It is about the same as any other hotel around here book on location and price not brand. The breakfast was embarrassingly bad; bugs on the counter and no one to help get plates one had to go behind the counter to the dishwasher. It was what we needed for the night and conveniently located.

6

jim

19 Oct 2025

·

Stayed 1 night

AC stuck on very cold setting. AC cover off settings loose and unattached. TV remote didn’t work. Had to be replaced. Camode seat wouldn’t stay up. Flopped down.

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Service

Many guests highlight friendly, helpful staff, but others experienced rude or unprofessional interactions, slow or problematic check-in, and occasional billing or communication issues.

Related guest reviews

10

Janet

30 Nov 2025

·

Stayed 1 night

Friendly desk clerk. Beautiful lobby!

4

Nadia

25 Mar 2025

·

Stayed 4 nights

Paid through hotels.com. Took my credit card for incidentals. They took the entire charge and now I have double paid for the room to hotels.com and the hotel. Have to fight it through credit card company because the hotel is not refunding

6

SCHUYLER

12 May 2025

·

Stayed 1 night

Well outside of the sassy, unhelpful and very sarcastic day time desk clerk who lied about switching bookings in order to pay online. I was also lied to about breakfast being complimentary upon check-in. Only sleep extra thinking breakfast was at the hotel. Wake up go down fix plates and be told AFTER fixing plates that it was not for every guest and I would have to pay. The clerk on check-in said it was complimentary. On top of ALLLL that the room was semi dirty, dirty toilet seat and water, and shower floor. The water pressure was NON EXISTENT... Not what you want when coming in from being at the park all day... Can't even enjoy a good shower!

10

Kristin

25 Mar 2024

·

Stayed 2 nights

Staff was great! Loved Nesha, Barbie and Austin. Great friendly service and went above and beyond.

4

Susan

10 Sept 2025

·

Stayed 1 night

Hotel was fine except for the breakfast situation…no staff, no food, no idea. The hotel was booked with a ladies conference and they were not prepared at all.

10

Lexi

19 Apr 2025

·

Stayed 1 night

loved my visit. staff was excellent

10

Wanda

2 Jun 2025

·

Stayed 3 nights

The staff was very friendly and helpful

6

Stephanie

28 Jun 2023

·

Stayed 3 nights

I had absolutely the worst experience checking in and during my stay with the gentleman at the front desk working the weekend. He was rude. A mistake was made with my reservation, no fault of mine. He would announce to everyone in line that due to me there would be a 10-15 minute wait. Then he kept announcing how much extra I was being charged due to the error. He is terrible and unsympathetic to the needs of people staying. I spent $700 for 4 nights. I’m a travel nurse and only needed to sleep during the day and actually left a day early. My shower had hair in it that was not mine. Maids slammed the door in and out of each room every time they needed something off the cart. I’ve never experienced such rudeness and uncaring staff before. I tried to calling and asking for manager and the man at the desk, same rude one said, they are unavailable. He refused to let foot dash deliver my food. I was showered and in my pjs. Worst stay EVER, ANYWHERE

4

Nashira

17 Mar 2025

·

Stayed 1 night

The bathroom was horrible the staff was cursing and fighting

10

Steve

5 Nov 2025

·

Stayed 1 night

The staff is great, rooms are always clean

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Location

The downtown location is praised for access to the riverfront, attractions, events, and getting around. A few guests mentioned safety concerns at night and limited nearby dining on weekends.

Related guest reviews

10

Arpeggio

20 Jan 2024

·

Stayed 3 nights

Staff was very welcoming. Hotel and room were clean. Location felt safe and quiet. Being downtown it's walkable to coffee, art museum, waterfront, etc. Downside: I did wish the bar was open later, but that's just a minor inconvenience.

10

Jacqueline

15 Aug 2025

·

Stayed 4 nights

Heart of downtown Alexandria; great location on the red river ! The amenities are excellent in this area of downtown. Highly recommend this location for business or pleasure!!

10

Ashtyn

26 Apr 2025

·

Stayed 2 nights

It was in the middle of the city easy access

8

jeffrey

20 Mar 2023

·

Stayed 1 night

Nice hotel Great location Very nice rooms

8

Janice

30 Aug 2025

·

Stayed 4 nights

I liked the location of the property. It was easy to go where I needed to go since it was downtown. The one thmg I did not like was the $14.95 for breakfast, which meant I had to leave the property for meals.

10

Merlin W.

11 Mar 2025

·

Stayed 3 nights

Overall, this is one of the easiest properties we have stayed on. It was very easy to park and get her stuff down from our car mainly because there was a lot of carts available, and it was easy access to the front desk, to the elevator, and then to our room. Also, it was very easy to get to the conference on the other side of the hotel, which was very convenient. Overall, it was a wonderful stay at the Holiday Inn.

10

ANTHONY

16 Oct 2024

·

Stayed 3 nights

Location was convenient to family and friends eating and shopping.

10

Eric

12 Feb 2023

·

Stayed 2 nights

In downtown

8

Angela

12 Apr 2024

·

Stayed 2 nights

Good location to medical center although not safe to walk at night day ok. Noisy air condition. Limited food. Front desk staff too busy tending to each other than to guests. Room clean and bed comfortable. Lobby nice with lots of seating.

10

Lorna

15 Dec 2022

·

Stayed 19,340 nights

I liked that property was right downtown close to places to eat. While we were there, there was a lot of activities downtown to enjoy.

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Dining

Breakfast is typically paid and frequently criticized for limited variety, low quality, or understaffing, though a few guests enjoyed it. On-site bar/restaurant options and hours are inconsistent or less than advertised.

Related guest reviews

4

Robert

24 Aug 2025

·

Stayed 1 night

Room was dirty, 1 elevator out of service, ice machine broken and water on the floor. Excellent Breakfast and Patricia and all the employees were kind and considerate. Electric doors jammed. Repairs and maintenance poor

8

Janice

30 Aug 2025

·

Stayed 4 nights

I liked the location of the property. It was easy to go where I needed to go since it was downtown. The one thmg I did not like was the $14.95 for breakfast, which meant I had to leave the property for meals.

6

Brad

28 Jan 2025

·

Stayed 1 night

The front desk staff was very friendly and helpful. Our tv in our room did not work, and the bathroom had discolored Sheetrock patches. We went downstairs for breakfast, and that was our biggest disappointment. The one guy working at the breakfast buffet was rude, and of no help at all. He was sure to constantly remind everyone that he was by himself and had no help. I could understand, except that it was not busy. The customers were trying to help each other because the employee would not.

8

Michael

10 Nov 2025

·

Stayed 1 night

Breakfast cost money here Parking good

10

Nikki

28 Oct 2024

·

Stayed 1 night

Was disappointed that breakfast is no longer included.

4

Susan

10 Sept 2025

·

Stayed 1 night

Hotel was fine except for the breakfast situation…no staff, no food, no idea. The hotel was booked with a ladies conference and they were not prepared at all.

4

Megan

31 Aug 2025

·

Stayed 2 nights

The pool was closed during our stay. The sign said “closed for maintenance,” but it was completely green, and no one attempted to clean or repair it the entire time we were there. It looks like they simply shut it down for the season, which is fine, but they should not advertise a pool if it’s unusable. It was August, still in the 90s, and we had been looking forward to using it. The property itself needs a professional deep clean. The halls, elevator, and rooms all had a noticeable odor that seemed to be masked with air freshener, but the only real solution would be carpet cleaning and thorough sanitizing. Breakfast was also disappointing. At over $14 per person after tax, I expected a higher-quality spread. Instead, it was the same basic options many hotels include for free—powdered eggs, grits, and a few standard items—with no waffle maker or other upgrades. Finally, the check-in experience was uncomfortable. Several staff members were sitting in the lobby having a loud conversation about drug use and addiction. Regardless of whether they were off the clock, that type of discussion in front of guests is unprofessional and off-putting.

10

Barbara

10 Dec 2024

·

Stayed 1 night

Everything was wonderful. The only thing was there is no complimentary breakfast unless you are a member. We had to pay for breakfast.

6

Brandon

17 Nov 2024

·

Stayed 1 night

1st room smelled of smoke so bad they moved us. Rooms are clean but dated. It is about the same as any other hotel around here book on location and price not brand. The breakfast was embarrassingly bad; bugs on the counter and no one to help get plates one had to go behind the counter to the dishwasher. It was what we needed for the night and conveniently located.

4

Shirelle

4 Jun 2025

·

Stayed 1 night

I had paid for one night nearly 200 dollars but had to pay for breakfast as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $106	2 $111	3 $111	4 $94	5 $100	6 $212	7 $184
8 $84	9 $91	10 $94	11 $93	12 $90	13 $106	14 $97
15 $83	16 $111	17 $122	18 $95	19 $97	20 $110	21 $113
22 $108	23 $109	24 $92	25 $85	26 $90	27 $110	28 $105
29 $92	30 $91

Su	Mo	Tu	We	Th	Fr	Sa
		1 $89	2 $89	3 $87	4 $116	5 $99
6 $90	7 $89	8 $89	9 $87	10 $80	11 $110	12 $103
13 $90	14 $85	15 $92	16 $94	17 $80	18 $99	19 $104
20 $85	21 $83	22 $83	23 $79	24 $80	25 $101	26 $97
27 $86	28 $80	29 $80	30 $83	31 $83

Holiday Inn Alexandria - Downtown by IHG

Prices for Holiday Inn Alexandria - Downtown by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed, Accessible (Communications)

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Suite, 1 Bedroom (Communication, Roll-In Shower)

Standard Room

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications)

Guest reviews of Holiday Inn Alexandria - Downtown by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Alexandria - Downtown by IHG

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