Hotel Gutz
Amenities
Parking
Non-Smoking Rooms
Free Parking
Parking Onsite
Book on Vio
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Guest reviews
6.5
Pleasant
Based on 6 verified reviews
Facilities
6
Cleanliness
8
Service
8
8
Zoé
Feb 17, 2026
·
Stayed 10 nights
good service nice staff great location
good service nice staff great location
6
Jason
Feb 3, 2026
·
Stayed 1 night
Staff speaks little English, hot water for shower was only lukewarm, some ants in the bathroom, they can only hold your luggage for 30 minutes max after checkout. Room was newly renovated and beds have great pillows, but we booked a partial ocean view with balcony and got put in a room with no view, no balcony.
Staff speaks little English, hot water for shower was only lukewarm, some ants in the bathroom, they can only hold your luggage for 30 minutes max after checkout. Room was newly renovated and beds have great pillows, but we booked a partial ocean view with balcony and got put in a room with no view, no balcony.
2
ashlyne
Oct 16, 2025
·
Stayed 4 nights
The location is great, it is a clean hotel. However may room needing cleaning after three days of being there and when I asked for room service to clean the lady handed me a mop. There is no hot water. I don't know if it was just my room but I wanted to bathe with warm water and there was never any, they tried to fix it but it always became cold again. The area is safe and it is very beautiful location if you don't mind these little inconveniences.
The location is great, it is a clean hotel. However may room needing cleaning after three days of being there and when I asked for room service to clean the lady handed me a mop. There is no hot water. I don't know if it was just my room but I wanted to bathe with warm water and there was never any, they tried to fix it but it always became cold again. The area is safe and it is very beautiful location if you don't mind these little inconveniences.
10
Keith
Sep 21, 2025
·
Stayed 16 nights
This Hotel is in a good location, clean, the staff was fantastic. They didn’t know much English but with my translator on my phone we never had a problem. Nothing but smiles.
This Hotel is in a good location, clean, the staff was fantastic. They didn’t know much English but with my translator on my phone we never had a problem. Nothing but smiles.
2
Lenward
Aug 23, 2025
·
Stayed 1 night
Staff was very unhelpful...refridgerator didnt work to keep my medicine cool and they wouldnt change my room and had a attitude when talking to them!!!!
Staff was very unhelpful...refridgerator didnt work to keep my medicine cool and they wouldnt change my room and had a attitude when talking to them!!!!
Avenida Luis Ginebra, Puerto Plata, Dominican Republic
Location
With a stay at Hotel Gutz, you'll be centrally located in Puerto Plata, a 2-minute drive from Malecón De Puerto Plata and 14 minutes from Playa Dorada. This hotel is 14.6 mi (23.6 km) from Sosúa Beach and 5.8 mi (9.4 km) from Cofresi Beach.
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