Comfort Inn & Suites Jackson North

Everything was great. Was pretty upset that the pool wasn’t open and wasn’t informed of until after booking and checking in.

Got a suite. It was a great size for getting away and stretching out. The key cards had to be reset every day of our stay. The hotel boasts a hot tub amenity, but it is not actually available (completely boarded up and nailed shut). No way to project to the provided TVs as you can't signal to change inputs. Staff was nice and friendly.

The best thing about this hotel was the breakfast.The hotel itself is very outdated. They do keep it clean but it seriously needs updates. The pool area left alot to be desired. It is a "heated" pool but was not warm at all. The tiles are coming off the bottom of the pool. Only booked here because they have a hot tub but it is boarded over. Staff wasn\'t super friendly but wasn\'t rude. Not a bad stay but not worth what they charge.

It was advertised that there was a pool and a hot tub. There was NO hot tub and the pool was down. This is not okay considering I have four children who were counting on a pool.

There was a dog off the leash aloud in the building to be in the halls & outside by entrance/exit doors with the owner while smoking. Pets should be on leashes. Our hallway the first night smells like weed. You have to pay $150 hold fee on check in & their sign in process is sketchy. The pool is closed even though they say they have a pool. We booked for the pool so it ruined our plans. Breakfast was meh

We arrived to find that their pool was closed. We asked when it would be open and the staff said later this year! We specifically were wanting a hotel with pool. We were told that our room would be reimbursed. It hasn’t shown on our credit card as being reimbursed yet.

Under remodel hot tub was not available. Sure could have used it.

The staff was nice and check in was easy but we were disappointed that there was no prior notice that there would be construction going on and that the pool would not be available along with a broken ice machine :( things you don't really think of until they are not there.

Very nice room/amenities for the price. The fitness center has great equipment.

The hotel and service was awesome except the pool was closed and we werent notified until we went to the pool.

The toilet in room 219 handle needs to be fixed, get stuck when you flush the toilet. Could have an air vent in the bathroom to help with the mirrors while taking a shower. From a woman perspective. Carpet maybe due a cleaning also.

The hotel is decent for the price. The only issue was I had to kill 4 spiders, I know you can’t escape them, but it was one to many for me. Also, something crawled out of the back of the toilet where it connected to the wall, unsure of what kind of bug it was, but it was pretty big. It didn’t look like a spider though. Overall, it was okay for one night. The customer service team was great though.

The carpet needs cleaning. The breakfast hours where nice.

They had no disclaimer letting you know that their pool was closed before booking. Upon arrival, they were very unsympathetic about the inconvenience. The room itself smelled bad, we found leftover trash from previous people and the beds were really hard. I’d recommend this property if it cost less than the other, nicer hotels nearby. But it’s about the same.

Recently updated. Very clean.

Overall average stay. Beds clean, room generally clean, however the bathroom had signs of mold on the walls and in the corner of the shower. We were only there overnight for a wedding and I had already showered at home so I just didn't use the shower. The complementary breakfast offered the next morning was a bonus and was good.

I liked the hotel for the most part it was clean and neat. However. the strong odor of Bleach mixed with fabreez was just too much for me to handle. I had to cut my stay short due to it. I booked the room for 3 nights but checked out on the first night at 1 AM due to not being able to sleep from the strong odor. Other than the odor it was a good clean place with friendly staff

Great staff and clean room. I will definitely stay here again.

Mold in the bathroom

This place is clean. When we opened the room door we smelled sanitary cleansing solutions. Beds were cleaned and comfortable. The building and the pool were under construction but we didn't mind. The only thing I wish was they could serve better coffee in the morning. Their coffee machine was outdated and tasted bad.

Walls are thin. Heard what neighbors were saying in rooms on both sides of the room I was in.

Spacious room and comfortable bed. Good value.

Spacious room at a great price

Not sure about every room but our bed was rock hard. Everytime we got off the bed it sounded like a banging noise like pipes in the floor board. I also heard it in the room next to ours. Not staying there again.

Guests should receive a roll of duct tape for the doors. Way way too much light gets in. And the mirror by the door only makes it worse. Need dark room for better sleep. Breakfast was average.

Room was good. Staff was grate. But I herd quite a bit of noise mainly doors slamming shut

The heat in the room was EXTREMELY hot everytime we turned it down it automatically went back up. The bed was very comfortable room very clean and staff was very friendly. I would recommend this hotel. Only problem using Hotel.com they charged for incidental. It was no charge if I booked directly through the hotel. I would stay there again

No WiFi to connect a firestick and half the tv channels did come in.

Put us on the 1 st floor loud all night didn’t get much sleep.

For the most part, my state was excellent. If I had to say some thing I wish was different was my teenager was not able to connect his PS five to play the game to the Wi-Fi. That would be it hey

Check in was a little rough as the agent was having issues with the system for keys. We needed 2 sets of keys and on the 3rd try we were assigned a new room. The bed was a little hard but ok. There was also a lot of humidity in the room and hallways. We didn’t know about the construction but that’s ok! The breakfast was actually pretty good and had a lot to choose from. Would stay there again if I travel out that way.

Friendly staff. Easy check in.

The room was very comfortable and the staff VERY accommodating, from addressing an issue in our room to helping a guest with a rag to wipe off their motorcycle seat! We wanted to stay an additional night but they were all booked. We had to go next door to Hilton Tru and truly missed being at the Comfort Inn and Suites.

Very clean and bed was super comfortable, staff was very nice and helpful.

I will never return to this hotel. No supervision in pool with over 25 people in it. I had a 1yo and 5yo with me and we could not be in pool for more than 5 minutes. I was hit in head with a ball and a large water gun. BUT worst was the loud, noisy neighbors across and next to us. I called the front desk x3 from 1:30am to 3:00am without any solution. If I didnt have small children with me I would of left. I

Staff were kind and friendly. They went above and beyond.

Staff are so very helpful professional and kind.

Great staff and clean room. I will definitely stay here again.

Staff used a copy machine to copy my credit card. Said the owner keeps it in a safe for 30 days so that I will not say I didn't stay here. Definitely know who I will be suing if my credit card information is stolen. Made me few very uncomfortable and wondering about the people that stay here.

We have stayed at this hotel before & other Comfort Inns in the area. The rooms dont smell & the property is clean. I really like that breakfast is available early (because we leave early every morning) This was the first time having a not great experience with check in. When we arrived, I found a handwritten note on the counter to go to the housekeeping room. The young lady was lukewarm personality (I guess she was tired from working both jobs, front desk and washing laundry). It started as the typical check in process (driver license, payment method etc.). she then proceeds to tell me that she needs to photo copy my credit card. I expressed that I was concerned about the safe keeping of the card copy and didn't want it copied. She said "its policy and they do it all the time, it must be my first time staying there" I told her it wasn't my first time and I didn't want my card copied because the credit card information was already in their system. (I do understand that hotels can charge for damages or theft of items in the room). She said "I will gladly check you out if you want or you can talk to the manager tomorrow morning". Well needless to say, for every day we were there, we left early in the morning and returned late at night so I never had a chance to talk to the manager. The other item that I would like to note- The pool is under construction/repairs. This was not noted on the website, I found out when I got to the hotel. Again, it was a note on the desk.

Good location and clean all around.

Close to freeway and food.

Nice and quiet location

Room was clean, staff was friendly, easy on and off the freeway

Nice place close to highway free breakfast

The hotel was perfectly located for our needs. The room was clean, quiet, and had comfortable beds. We, especially, were happily surprised by the breakfast!

Was a great spot to stay as we were going to ann arbor the next day. Way cheaper than ann arbor. Nice hotel, friendly staff. looked like new carpet throughout which was nice for a change.

Staff was friendly. Not convenient to food and shopping. Black mold in the bathroom. Hot tub is gone. Big disappointment after a long day. Was hoping to relax. 😒

This hotel is clean, staff friendly and helpful. It is close to MIS Speedway, and price is perfect for my group

The hotel's in a great spot, easy to get to. The room was clean and had plenty of space to chill out.

I really enjoyed my stay at this hotel. I prefer comfort inns for the comfortable beds as this is very important to me. The bed did not disappoint as we both slept well. We had to get up very early for a bowling tournament so sleep was very important. The breakfast was very good. We were able to eat at 6am which was good for our schedule that day. Good choices overall. The only thing missing was sugar free syrup. You may want to consider adding this. Overall a clean property and We were very happy with our stay.

No complaints everything from the room to the complimentary breakfast is 👍. My hotel with every visit.

The property is excellent compared to others. The only problem is replenishing breakfast when it runs out, not when told it’s out.

The hotel was nice. The breakfast was great.

Rooms are spacious with nice amenities, and the price is very reasonable. Free breakfast is not great, but very convenient. Highly recommend a visit to 127 Brewing down the street.

Guests should receive a roll of duct tape for the doors. Way way too much light gets in. And the mirror by the door only makes it worse. Need dark room for better sleep. Breakfast was average.

Breakfest was cold at 7 in the morning. Was told we could microwave it.

It was a great hotel. Quick check in and staff was friendly. Rooms were clean and beds comfy. The breakfast was good. Not too far away from the race track and will stay again

This place is clean. When we opened the room door we smelled sanitary cleansing solutions. Beds were cleaned and comfortable. The building and the pool were under construction but we didn't mind. The only thing I wish was they could serve better coffee in the morning. Their coffee machine was outdated and tasted bad.

The service was great, hotel was very clean, everything was great except the food... Which was pretty awful. The "sausage" tasted like steamed "meat"-ishness. One could call it the LeCroix of breakfast sausage. The eggs were labeled as eggs but again.... No taste. The sausage gravy kinda tasted like white gravy with beef jerky in it, and the biscuits were small hocky pucks. Waffles were tasty, and there was a nice variety of yogurt. Coffee was hot, brown, water. Otherwise our stay there was excellent.