Americas Best Value Inn & Suites Jackson, MI
US$64
/ night
Avg. for October
Prices for Americas Best Value Inn & Suites Jackson, MI
Select dates to see prices and availability
US$64
/ night
Avg. for October
Monthly average prices
Nightly prices at Americas Best Value Inn & Suites Jackson, MI average US$46 in the cheapest month (July) and US$64 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$63 |
| February | US$56 |
| March | US$58 |
| April | US$54 |
| May | US$54 |
| June | US$63 |
| July | US$46 |
| August | US$54 |
| September | US$57 |
| October | US$64 |
| November | US$62 |
| December | US$58 |
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Oct · US$64
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Most expensive: October (~US$64)
Cheapest: July (~US$46)
About this property
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 75 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Location
Located in Jackson, Americas Best Value Inn & Suites Jackson, MI is within a 5-minute drive of Jackson Crossing Mall and Lions Park. This motel is 1.6 mi (2.5 km) from Keeley Park and 1.8 mi (2.9 km) from R.A. Greene Park.
What's nearby
Jackson Crossing Mall(0.3 Miles)
Lions Park(1.1 Miles)
R.A. Greene Park(1.2 Miles)
Keeley Park(1.7 Miles)
Art 634(1.9 Miles)
Michigan Theatre of Jackson(2.4 Miles)
Jackson County Tower Building(2.5 Miles)
Henry Ford Allegiance Health(2.9 Miles)
JAX 60(2.9 Miles)
Rod Mills Park(2.6 Miles)
Cascade Falls(3.3 Miles)
Duane L. Waters Hospital(3.7 Miles)
Ella Sharp Museum(4.1 Miles)
Falling Waters Trail(4.9 Miles)
Pine Hollow Golf Club(6.6 Miles)
The preferred airport for Americas Best Value Inn & Suites Jackson, MI is Detroit, MI (DET-Coleman A. Young Municipal)(80.6 Miles)
Free wi-fi
Elevator/Lift
Golf course (nearby)
Designated smoking area
Vending machines
Express check-in/check-out
Location
830 Royal Drive, Jackson, Michigan, United States of America
Jackson Crossing Mall (0.3 Miles)
Lions Park (1.1 Miles)
R.A. Greene Park (1.2 Miles)
Keeley Park (1.7 Miles)
Art 634 (1.9 Miles)
Michigan Theatre of Jackson (2.4 Miles)
Room options
5
Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
220 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 2 Double Beds, Accessible
Room details
2 Double Beds
Sleeps 4
220 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 1 King Bed, Jetted Tub
Room details
1 Extra-Large Double Bed
Sleeps 4
220 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
4
Room, 1 Queen Bed, Kitchenette
Room details
1 Large Double Bed
Sleeps 2
220 ft²
Air ConditioningWi-Fi (Free)Kitchenette
5
Room, 2 Double Beds, Kitchenette
Room details
2 Double Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Americas Best Value Inn & Suites Jackson, MI
5.5
Based on 672 verified reviews
Who stays here?
Business
30%
Couple
24%
Family
25%
Group
9%
Solo
10%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Americas Best Value Inn & Suites Jackson, MI, the overall experience skews negative, with many guests alarmed by on-site conditions and security concerns, while a minority found acceptable value for the price or courteous staff.
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What guests think
Across reviews of Americas Best Value Inn & Suites Jackson, MI, the overall experience skews negative, with many guests alarmed by on-site conditions and security concerns, while a minority found acceptable value for the price or courteous staff.
Recurrent issues include dirty rooms, stained bedding, strong smoke or marijuana odors, pests like bed bugs or roaches, and mold. Many describe broken locks or doors, non-working TVs, AC, or plumbing, and unreliable in-room Wi-Fi. Service feedback skews negative, citing rude or unresponsive front desk and refund difficulties, though a few mention prompt room changes or friendly staff. Expect a budget stay with significant trade-offs and potential safety concerns.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews describe poorly maintained outdoor areas and basic operations, including trash and discarded furniture in the parking lot, icy/unsalted surfaces, and a closed lobby/night office setup. Several guests also raised security concerns in shared areas.
Related guest reviews
2
Marlene
8 Mar 2025
·
Stayed 3 nights
This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.
This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.
2
Elizabeth
22 Jul 2025
·
Stayed 1 night
Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe
Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe
4
Kevin
19 Jan 2025
·
Stayed 1 night
Disgusting room. Bed spread stained and cigarette burns. Room smelled like a smoking room. Thash piled and used bedding outside on the side walk. Shower was disgusting, marked/scratched up, shower head rusty and hard water stains. Not impressed at all. I won't be staying at this hotel brand again.
Disgusting room. Bed spread stained and cigarette burns. Room smelled like a smoking room. Thash piled and used bedding outside on the side walk. Shower was disgusting, marked/scratched up, shower head rusty and hard water stains. Not impressed at all. I won't be staying at this hotel brand again.
2
Yvonne
20 Sept 2025
·
Stayed 3 nights
This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.
This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.
2
Yvonne
21 Aug 2025
·
Stayed 1 night
Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.
Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.
2
Jason
30 Sept 2025
·
Stayed 2 nights
As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.
As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.
4
Dawn
1 Dec 2024
·
Stayed 1 night
Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.
Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.
2
Justin
8 Jun 2025
·
Stayed 1 night
The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.
The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.
2
Melany
4 Jun 2025
·
Stayed 1 night
My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.
My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.
2
Donald
9 Jun 2025
·
Stayed 3 nights
Will not be going back any time. The room was a long term rental, it had been smoked in regularly, walls and ceiling where smoked damaged, washroom was the worst I have seen. Inside the toilet was black, all the floor tiles where crack or missing, bath tub had multiple gouges and cracks out in it, Room flooring missing in some spots with carpet over top of the flooring. When you walked on the carpet you stuck to the carpet. Had to use the night office to check in, no access to the main lobby. After checking in i was handed the keys and told NO refunds. I have never stayed in a worst hotel ever, only stayed because it was the only hotel close to the Nascar race, will sleep in my car before i stay there again.
Will not be going back any time. The room was a long term rental, it had been smoked in regularly, walls and ceiling where smoked damaged, washroom was the worst I have seen. Inside the toilet was black, all the floor tiles where crack or missing, bath tub had multiple gouges and cracks out in it, Room flooring missing in some spots with carpet over top of the flooring. When you walked on the carpet you stuck to the carpet. Had to use the night office to check in, no access to the main lobby. After checking in i was handed the keys and told NO refunds. I have never stayed in a worst hotel ever, only stayed because it was the only hotel close to the Nascar race, will sleep in my car before i stay there again.
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AI-generated summary based on recent guest reviews
Cleanliness
A strong pattern of unclean rooms: stained or unwashed linens, hair and grime in bathrooms, strong smoke/marijuana smells, and reports of pests (bed bugs and roaches). Mold and general disrepair are also mentioned repeatedly.
Related guest reviews
4
Cynthia
7 Dec 2025
·
Stayed 1 night
It looked like they put comet in the tub and never rinced it out. A lot of hair in the tub. Fridge had milk in in and not cleaned. No phone or coffee machine. Crumbs on bed
It looked like they put comet in the tub and never rinced it out. A lot of hair in the tub. Fridge had milk in in and not cleaned. No phone or coffee machine. Crumbs on bed
2
Stephen
8 Sept 2025
·
Stayed 2 nights
Filthy, disgusting tub, shower, sink. Stains on bedding, walls, carpet. No safety lock. Holes in walls, tares in mattress. BLACK MOLD.
Filthy, disgusting tub, shower, sink. Stains on bedding, walls, carpet. No safety lock. Holes in walls, tares in mattress. BLACK MOLD.
2
Christian
10 Jun 2025
·
Stayed 1 night
This place is disgusting. The smell of every room is indescribable. Grime on the floor. Dirty showers. There was not a single aspect of this place that is acceptable. STAY AWAY!
This place is disgusting. The smell of every room is indescribable. Grime on the floor. Dirty showers. There was not a single aspect of this place that is acceptable. STAY AWAY!
2
shellie
9 Sept 2025
·
Stayed 1 night
Very dirty we didnt even stay wenr to another hotel after they moved us 4 times to all dirty sheets ,bathrooms ect...
Very dirty we didnt even stay wenr to another hotel after they moved us 4 times to all dirty sheets ,bathrooms ect...
2
Lynetta
20 Oct 2025
·
Stayed 1 night
The firstroom was nasty smelled like urine i returned my key..theygave me another key to another room it was nasty & infested with roaches & bugs..when i returned the second key i was asked to try another room the third room the mattress was on floor,sheets on bed were dirty & had holes in them..the room was nasty & infested with bugs..
The firstroom was nasty smelled like urine i returned my key..theygave me another key to another room it was nasty & infested with roaches & bugs..when i returned the second key i was asked to try another room the third room the mattress was on floor,sheets on bed were dirty & had holes in them..the room was nasty & infested with bugs..
4
Corey
9 Sept 2025
·
Stayed 4 nights
It was dirty and gross. I stayed 4 nights. But sheets & towels had stains, only one pillow. Dead flys on the floor, hair in the gross shower. A walkie talkie left in the bed... holes in the walls ect. Happy I was gone at my conference most of the days. People live in these units and leave big trash bags out on the porch. People walking by at all hours of the night. I would not recommend!
It was dirty and gross. I stayed 4 nights. But sheets & towels had stains, only one pillow. Dead flys on the floor, hair in the gross shower. A walkie talkie left in the bed... holes in the walls ect. Happy I was gone at my conference most of the days. People live in these units and leave big trash bags out on the porch. People walking by at all hours of the night. I would not recommend!
2
Mogda
24 Oct 2025
·
Stayed 1 night
The stay was great EXCEPT for the bed bugs! Enough said!
The stay was great EXCEPT for the bed bugs! Enough said!
2
kara
6 Apr 2025
·
Stayed 1 night
This was, by far, there WORST hotel that I've stayed in. Even for the low cost, it wasn't worth it at all. We didn't even bother staying the whole night. It was beyond disgusting. Literal blood on the sheets in SEVERAL places. No grout to be had anywhere. Hell, they didn't even bother to put a blanket on the bed. It was just a few layers of sheets. 🤢 The floors were horrible. Our socks were black after we got brave enough to walk around without shoes. Mind you, there's no carpet... The floors could have easily been cleaned better. Honestly, I'm not even sure they cleaned the room at all. Maybe just straitened up the bed to make it look like it had been cleaned. Very poor job. Only good thing I can say is that we didn't find any bugs, and not for lack of trying. We used a flashlight and looked everywhere, including under the mattress. ZERO ⭐️
This was, by far, there WORST hotel that I've stayed in. Even for the low cost, it wasn't worth it at all. We didn't even bother staying the whole night. It was beyond disgusting. Literal blood on the sheets in SEVERAL places. No grout to be had anywhere. Hell, they didn't even bother to put a blanket on the bed. It was just a few layers of sheets. 🤢 The floors were horrible. Our socks were black after we got brave enough to walk around without shoes. Mind you, there's no carpet... The floors could have easily been cleaned better. Honestly, I'm not even sure they cleaned the room at all. Maybe just straitened up the bed to make it look like it had been cleaned. Very poor job. Only good thing I can say is that we didn't find any bugs, and not for lack of trying. We used a flashlight and looked everywhere, including under the mattress. ZERO ⭐️
2
Debra
7 Aug 2025
·
Stayed 1 night
It was a terrible experience. I WILL RECOMMEND IT. IT WAS DIRTY, ROOM, BEDDING EVERYTHING WAS DISGUSTING. BLOOD ON BATHROOM DOOR. DID NOT WANT TO EVEN GO TO THE BATHROOM, WENT TO SPEEDWAY TO USE THEIRS.
It was a terrible experience. I WILL RECOMMEND IT. IT WAS DIRTY, ROOM, BEDDING EVERYTHING WAS DISGUSTING. BLOOD ON BATHROOM DOOR. DID NOT WANT TO EVEN GO TO THE BATHROOM, WENT TO SPEEDWAY TO USE THEIRS.
2
Stephanie
3 May 2025
·
Stayed 1 night
This place was disgusting! We got there at 10pm. Had to wait 15-20 minfor a guy to come let us register. We needed to get to sleep. Our room was dirty . Smelled of pot. Pillow cases were dirty. We had our own bedding thank goodness. No towels, 1wash cloth and floor towel. No remote TV didn't work. Something in fridge rotting and smelled horrible! Could NOT get out of there fast enough
This place was disgusting! We got there at 10pm. Had to wait 15-20 minfor a guy to come let us register. We needed to get to sleep. Our room was dirty . Smelled of pot. Pillow cases were dirty. We had our own bedding thank goodness. No towels, 1wash cloth and floor towel. No remote TV didn't work. Something in fridge rotting and smelled horrible! Could NOT get out of there fast enough
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AI-generated summary based on recent guest reviews
Rooms
Guests often found room features in poor working order, including non-functioning TVs, AC or plumbing, broken or ill-fitting door locks, and missing basics like blankets or adequate pillows. In-room Wi-Fi is frequently unreliable or unavailable.
Related guest reviews
2
Susan
6 Oct 2025
·
Stayed 2 nights
Linen was dirty, no blankets. Wifi didn't connect. Deadbolt was broken. Room stank of sweat and mold. Front desk lady was rude.
Linen was dirty, no blankets. Wifi didn't connect. Deadbolt was broken. Room stank of sweat and mold. Front desk lady was rude.
2
Robert
27 Sept 2025
·
Stayed 1 night
Only one pillow poor lighting in the room and I came home with bed bugs
Only one pillow poor lighting in the room and I came home with bed bugs
2
Dennis
9 Jun 2025
·
Stayed 2 nights
Needs major repairs. Kitchen faucet wasn’t hooked up. Stove had no knobs so couldn’t use. Bathroom faucet barely attached. Bath tub disgustingly dirty. Room supposed to be non smoking but smelled like cigarettes. Ceiling covered in brown nicotine
Needs major repairs. Kitchen faucet wasn’t hooked up. Stove had no knobs so couldn’t use. Bathroom faucet barely attached. Bath tub disgustingly dirty. Room supposed to be non smoking but smelled like cigarettes. Ceiling covered in brown nicotine
2
Alicia
22 Jun 2025
·
Stayed 1 night
First room was torn apart. Second room was extremely dirty - water leaking from fridge, dusty table tops, long dark hair in the bathroom tub, door would not lock properly as had been kicked in in the past. AC was working great and sheets were clean. Worst place I have ever stayed after 47 years of traveling all over the world. Do not let the low price entice you - this looks like a meth hotel.
First room was torn apart. Second room was extremely dirty - water leaking from fridge, dusty table tops, long dark hair in the bathroom tub, door would not lock properly as had been kicked in in the past. AC was working great and sheets were clean. Worst place I have ever stayed after 47 years of traveling all over the world. Do not let the low price entice you - this looks like a meth hotel.
2
Shirley
14 Jun 2025
·
Stayed 1 night
No running water in the bathtub/shower. I need a refund. I had to get another hotel for the night.
No running water in the bathtub/shower. I need a refund. I had to get another hotel for the night.
2
Ashley
1 Jul 2025
·
Stayed 2 nights
The rooms were way over priced. There were a couple of roaches in the bathroom. The air conditioning did not work. Felt unsafe the whole time
The rooms were way over priced. There were a couple of roaches in the bathroom. The air conditioning did not work. Felt unsafe the whole time
4
Dawn
1 Dec 2024
·
Stayed 1 night
Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.
Cove base around the room was coming off the walls, there wasn't toilet paper for the room (but staff said there were extra Kleenex if I needed it), cigarette burn holes in the sheets, large gap in door frame allowing in the cold winter air, parking lot was not shoveled or salted but full of ice. I wasnt expecting top tier but this was ridiculous for a king size whirlpool room, especially with the price.
2
Anton
28 Nov 2024
·
Stayed 2 nights
1 small pillow, tv remote didnt work, kitchen sink no water, bathroom dirty, bed slept in, floors dirty, stuff left from previous stay, and even neighbors blaring music.just don't
1 small pillow, tv remote didnt work, kitchen sink no water, bathroom dirty, bed slept in, floors dirty, stuff left from previous stay, and even neighbors blaring music.just don't
6
Sarah
10 Aug 2025
·
Stayed 1 night
We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.
We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.
2
William
30 Sept 2025
·
Stayed 2 nights
My room was dirty,no blankets on the bed. They said they had WiFi and I asked about it and the employee said they'd restart it ,but it never turned on. I inquired about and I was told we have wifi in the office. I don't know what to tell you.i don't know Why you don't have wifi in your room. There was garbage outside of almost every room
My room was dirty,no blankets on the bed. They said they had WiFi and I asked about it and the employee said they'd restart it ,but it never turned on. I inquired about and I was told we have wifi in the office. I don't know what to tell you.i don't know Why you don't have wifi in your room. There was garbage outside of almost every room
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AI-generated summary based on recent guest reviews
Service
Service feedback is largely negative, citing rude or unprofessional front-desk interactions, difficulty obtaining refunds, and inconsistent management presence. A few guests noted quick room changes or friendly staff.
Related guest reviews
10
Jeremey Hester
23 Feb 2025
·
Stayed 1 night
Hotel is what I expected but the people at the front desk are great!
Hotel is what I expected but the people at the front desk are great!
2
Marlene
8 Mar 2025
·
Stayed 3 nights
This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.
This property is advertised as cheap but clean, safe, and friendly... It is ANYTHING BUT those things. The staff that answered the phone was rude and unprofessional. The General Manager who is "in charge" also states that this and that are outside of his control. The rooms (which are to be smoke free by state law) are not and getting a refund is impossible. Even when they fail to uphold the law. I have a picture of a literal cigarette butt in the sink as well as writing on the mirror for free back/butt rubs. The apology I received was "I'm sorry you have an issue with our housekeeping" This place is a disaster with holes in the walls. Missing smoke detectors, and a lobby that isn't even open. Perfect for squatters I guess but If you think the pictures look nice for a cheap hotel like I thought then be warned!!! This is falsely advertised boarding and I will be reporting them to the BBB.
2
Jacob
7 Mar 2025
·
Stayed 2 nights
Absolutely terrible! I was given 3 different rooms before i decided to book at a different hotel. The first room I was given was a room that was being lived in by staff!! Like a party room or something, literally staff living there. The second wasn’t cleaned, crumbs and food on the counters dirty sheets tucked in,horrible smell and mold in the bathroom that had no light. The last one wasn’t much better, which what looked and smelled like pee on the kitchen/bathroom floor.
Absolutely terrible! I was given 3 different rooms before i decided to book at a different hotel. The first room I was given was a room that was being lived in by staff!! Like a party room or something, literally staff living there. The second wasn’t cleaned, crumbs and food on the counters dirty sheets tucked in,horrible smell and mold in the bathroom that had no light. The last one wasn’t much better, which what looked and smelled like pee on the kitchen/bathroom floor.
2
Donel
30 Aug 2025
·
Stayed 4 nights
Their pictures of the place does Not exist. You make your reservations and they refuse to fund your money with minutes after we saw the dump and refused to stay there. I was out $298.00. Cheapest place and if you have to then you have to. We left in less than 10 minutes.
Their pictures of the place does Not exist. You make your reservations and they refuse to fund your money with minutes after we saw the dump and refused to stay there. I was out $298.00. Cheapest place and if you have to then you have to. We left in less than 10 minutes.
2
karen
9 Jun 2025
·
Stayed 2 nights
Room was dirty. Property was run down. Hotel refused to refund payment. No manager on site and staff said they had no way to contact him. He would be in on Monday. Other guest were also in the lobby wanting refunds. I will be calling health dept and OSHA on Monday. I called cc company to stop payment. I have NEVER seen a hotel this bad. Other guest were staying but only because there was nothing else available with the big event in town. We ended up going over an hour away to find a room for the night and drove the 3 hours home on the 2nd night.
Room was dirty. Property was run down. Hotel refused to refund payment. No manager on site and staff said they had no way to contact him. He would be in on Monday. Other guest were also in the lobby wanting refunds. I will be calling health dept and OSHA on Monday. I called cc company to stop payment. I have NEVER seen a hotel this bad. Other guest were staying but only because there was nothing else available with the big event in town. We ended up going over an hour away to find a room for the night and drove the 3 hours home on the 2nd night.
2
Brian
17 Dec 2025
·
Stayed 1 night
The front desk was rude, offensive and incompetent.
The front desk was rude, offensive and incompetent.
2
TIM
8 Jun 2025
·
Stayed 1 night
It was filthy. We paid though expedia, and then the hotel made my husband pay again. I will be disputing both charges. It was so filthy my husband checked out and stayed somewhere else.
It was filthy. We paid though expedia, and then the hotel made my husband pay again. I will be disputing both charges. It was so filthy my husband checked out and stayed somewhere else.
6
Danial
19 Dec 2024
·
Stayed 2 nights
For its price compared to other hotels in the area, it's average. The rooms are dirty, but not to the point where it's unbearable. There were also bugs in some areas of my room, and it was not a pleasant experience to take care of them. Other than that, the staff was immediate and always available, I do wish that there was some verification for security because they just gave me the room key to a room as soon as I told my name.
For its price compared to other hotels in the area, it's average. The rooms are dirty, but not to the point where it's unbearable. There were also bugs in some areas of my room, and it was not a pleasant experience to take care of them. Other than that, the staff was immediate and always available, I do wish that there was some verification for security because they just gave me the room key to a room as soon as I told my name.
2
Brian
17 Dec 2025
·
Stayed 1 night
Terrible front desk associate.
Terrible front desk associate.
6
Sarah
10 Aug 2025
·
Stayed 1 night
We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.
We checked in to 1 room after 1 shower the tub wouldn't drain, the tv had no remote or cables to be operational. Asked to move rooms and they accommodated for free the second room was better but the volume on the TV wasn't working.
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AI-generated summary based on recent guest reviews
Location
Mixed impressions: convenient to shops and coffee, but many felt unsafe due to loitering and suspicious activity around the property and parking areas.
Related guest reviews
2
Elizabeth
22 Jul 2025
·
Stayed 1 night
Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe
Location was dark. Room dirty , spiders webs everywhere. Stained bathroom floor and tub. Light fixtures don’t work. Bed sheets not clean, stained. Wall light fixture had a burn marks up the wall. Didn’t feel safe
4
WENJUN
26 Jun 2025
·
Stayed 1 night
The area around the property was nice and convenient. There were plenty of food places, gas stations, etc. However the property itself was not well maintained; floors were dirty, bathroom was not cleaned, and the sheets had questionable stains.
The area around the property was nice and convenient. There were plenty of food places, gas stations, etc. However the property itself was not well maintained; floors were dirty, bathroom was not cleaned, and the sheets had questionable stains.
6
Brandee
29 Sept 2025
·
Stayed 1 night
It's a very dangerous place
It's a very dangerous place
2
Olena
6 Jul 2025
·
Stayed 1 night
It says no smoking, but when we arrived it smelled very strongly of marijuana, my wife couldn't stand the stench at around 6 am and went out to the yard to wait for Starbucks to open. It's good that it's nearby. There were a lot of cigarette butts on the floor in the bathroom. There were someone's pants under the sink. The room was very dirty. I don't recommend anyone to choose this hotel, even for free.
It says no smoking, but when we arrived it smelled very strongly of marijuana, my wife couldn't stand the stench at around 6 am and went out to the yard to wait for Starbucks to open. It's good that it's nearby. There were a lot of cigarette butts on the floor in the bathroom. There were someone's pants under the sink. The room was very dirty. I don't recommend anyone to choose this hotel, even for free.
2
Yvonne
20 Sept 2025
·
Stayed 3 nights
This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.
This is the property from hell. Men tried to push in on my door. Lots of loitering and drugs. Everyone who worked there call themselves management. Had to call the police. Would never recommend this place.
2
Yvonne
21 Aug 2025
·
Stayed 1 night
Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.
Scary!! Garbage everywhere outside. Unit had bugs. Had to to call the police. Vagrants walking around all day and night. White guy had a master key open my door when I was leaving. I have nothing positive to say about this place. The staff told cops they were management they were not. They took got it wrong but it ended well and I am gone I will never ever return. Do not bring anything if value and keep a close watch on your car.
2
Jason
30 Sept 2025
·
Stayed 2 nights
As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.
As I walked into the office, there was a customer stating, to the clerk he would not make his wife stay there, and he left. I got my key card, and went to the room. As we pulled up to our room we noticed the whole parking lot was full of trash and decarded furniture. There was a man passed out on the couch in the parking lot. There were several others drinking, and doing drugs in the parkinglot. There were several women standing around, most likely prostitutes. We did not even go into our room. We took the key straight back to the front desk.
2
Karinne
23 Jun 2025
·
Stayed 1 night
this was awful. the room reeked of cigarette smoke. door was plastered around due to being kicked in previously. bed appeared to be broken. chunks missing out of the floor. bathroom was disgusting looking. that is all i noticed walking in for 2 minutes, crying and walking out. i didn’t even end up staying. the area was scary as a girl traveling alone. crack people walking around.
this was awful. the room reeked of cigarette smoke. door was plastered around due to being kicked in previously. bed appeared to be broken. chunks missing out of the floor. bathroom was disgusting looking. that is all i noticed walking in for 2 minutes, crying and walking out. i didn’t even end up staying. the area was scary as a girl traveling alone. crack people walking around.
2
Justin
8 Jun 2025
·
Stayed 1 night
The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.
The parking lot was full of kids having fun while many adults were gathered here and there just hanging out. It became clear that the hotel was a more permanent residence than a getaway for this group. I was cool with that until walking into the room. When arriving to our room (409) we found the room to be very dirty. The floors were not vacuumed & the beds were poorly made. Walking into the bathroom (though the door with a hole through it) we found a clogged toilet with 💩 in it. We ended up leaving and finding another place to stay. When looking at America’s Best pictures on the internet the place looked pretty nice but unfortunately they are very misleading. I would not recommend staying at this hotel. Sleeping in the car would be a better option. I will be reaching out to Expedia for a refund.
2
Melany
4 Jun 2025
·
Stayed 1 night
My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.
My husband and I were going to stay here for a night on a road trip. When we arrived, there were cars with broken windows parked in the parking lot, the room smelled of chlorine, the bathroom hadn't been cleaned, and there was sticky red residue on the floor. Due to the lack of cleanliness and safety concerns, we left in search of another place. Unfortunately, we weren't able to get a refund, but we preferred to lose the money rather than have something happen.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
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AI-generated summary based on recent guest reviews
2
Timothy
5 weeks ago
·
Stayed 1 night
This was a crack motel. Pulled back the covers and roaches went scrambling. Room smelled of urine.There were several events happening in town, called 5 hotelsall were booked. Sunk had fruit flies.
This was a crack motel. Pulled back the covers and roaches went scrambling. Room smelled of urine.There were several events happening in town, called 5 hotelsall were booked. Sunk had fruit flies.
4
Shelbie
19 Sept 2026
·
Stayed 1 night
You get what you pay for.
You get what you pay for.
2
Ashley
14 Sept 2026
·
Stayed 1 night
Didn't get a chance to stay so had to find another place while being pregnant 16 weeks
Didn't get a chance to stay so had to find another place while being pregnant 16 weeks
2
Drew
13 Sept 2026
·
Stayed 2 nights
Do not waste your money. Smelled of stale smoke. Pictures are very deceiving from hotel website. Sex stains on side of the bed. Hair wrapped all around pillow. Tv left on and loud.and it looked like someone sat on the bed naked then stood up. Could clearly see a ass imprint on the bed. Lock to door waste taped on. Very dirty and nasty. Wife was not feeling safe what so ever so we left
Do not waste your money. Smelled of stale smoke. Pictures are very deceiving from hotel website. Sex stains on side of the bed. Hair wrapped all around pillow. Tv left on and loud.and it looked like someone sat on the bed naked then stood up. Could clearly see a ass imprint on the bed. Lock to door waste taped on. Very dirty and nasty. Wife was not feeling safe what so ever so we left
6
Reynold
25 Aug 2026
·
Stayed 1 night
E
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FAQs about Americas Best Value Inn & Suites Jackson, MI
Is parking available at the property?
Yes, free self-parking is available on-site, including designated parking for RVs, buses, and trucks.
Are pets allowed at the property?
Yes, pets are allowed with a fee of USD 20 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the property offer?
The property features a wheelchair-accessible registration desk, limited wheelchair-accessible facilities, and designated parking for guests with disabilities.
What is the location of the property in relation to key landmarks?
The property is located in Jackson, within a 5-minute drive of Jackson Crossing Mall and Lions Park. It is approximately 1.6 miles from Keeley Park and 1.8 miles from R.A. Greene Park.
Does the property have a swimming pool?
The swimming pool will be closed during the winter season.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-25: 69.88548766505814USD
- 2026-10-26: 63.874827USD
- 2026-10-27: 65.00643276429749USD
- 2026-10-28: 64.9186670155449USD
- 2026-10-29: 64.95802502288818USD
- 2026-10-30: 69.07297800330734USD
- 2026-10-31: 69.47788200000001USD
- 2026-11-01: 51.90048563085938USD
- 2026-11-02: 51.90513660424805USD
- 2026-11-03: 51.90513660424805USD
- 2026-11-04: 51.90513660424805USD
- 2026-11-05: 51.90513660424805USD
- 2026-11-06: 51.90513660424805USD
- 2026-11-07: 51.90513660424805USD
- 2026-11-08: 51.96574032642746USD
- 2026-11-09: 51.90513660424805USD
- 2026-11-10: 51.90513660424805USD
- 2026-11-11: 51.90513660424805USD
- 2026-11-12: 51.90513660424805USD
- 2026-11-13: 51.90513660424805USD
- 2026-11-14: 51.98442544102478USD
- 2026-11-15: 51.98442544102478USD
- 2026-11-16: 51.90513660424805USD
- 2026-11-17: 51.90513660424805USD
- 2026-11-18: 51.90513660424805USD
- 2026-11-19: 51.90513660424805USD
- 2026-11-20: 51.90513660424805USD
- 2026-11-21: 51.98442544102478USD
- 2026-11-22: 51.98442544102478USD
- 2026-11-23: 51.90513660424805USD
- 2026-11-24: 51.90513660424805USD
- 2026-11-25: 51.98442544102478USD
- 2026-11-26: 51.98442544102478USD
- 2026-11-27: 51.90513660424805USD
- 2026-11-28: 51.98442544102478USD
- 2026-11-29: 51.98442544102478USD
- 2026-11-30: 51.98442544102478USD
- 2026-12-01: 51.98442544102478USD
- 2026-12-02: 51.98442544102478USD
- 2026-12-03: 51.98442544102478USD
- 2026-12-04: 51.98442544102478USD
- 2026-12-05: 51.98442544102478USD
- 2026-12-06: 51.98442544102478USD
- 2026-12-07: 51.98442544102478USD
- 2026-12-08: 51.98442544102478USD
- 2026-12-09: 51.98442544102478USD
- 2026-12-10: 51.548106000000004USD
- 2026-12-11: 51.90513660424805USD
- 2026-12-12: 51.98442544102478USD
- 2026-12-13: 51.98442544102478USD
- 2026-12-14: 51.98442544102478USD
- 2026-12-15: 51.98442544102478USD
- 2026-12-16: 51.98442544102478USD
- 2026-12-17: 51.98442544102478USD
- 2026-12-18: 51.98442544102478USD
- 2026-12-19: 51.98442544102478USD
- 2026-12-20: 51.98442544102478USD
- 2026-12-21: 51.98442544102478USD
- 2026-12-22: 51.98442544102478USD
- 2026-12-23: 51.98442544102478USD
- 2026-12-24: 51.98442544102478USD
- 2026-12-25: 51.98442544102478USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Pet fee: USD 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free wi-fi
Elevator/Lift
Golf course (nearby)
Designated smoking area
Vending machines
Express check-in/check-out
General
Vending machines
Coffee/Tea in Common Areas
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Parking
Parking (Self) (free)
Parking (RV/Bus/Truck)
Internet
Free wi-fi
Services
Elevator/Lift
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Laundry Facilities
Tours/Ticket Assistance
Activities
Golf course (nearby)