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Holiday Inn Express Jackson by IHG - Room

Holiday Inn Express Jackson by IHG

Name: Holiday Inn Express Jackson by IHG
Address: 3506 O'Neill Drive, Jackson, Michigan, United States of America, Jackson, Michigan, United States of America
Rating: 8.45

"Great food menu"

"Conveniently located"

"Great pool"

"Immaculate rooms"

"Well-sized rooms"

"Staff were helpful and professional"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Tennis Courts
Housekeeping

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Property description

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

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Guest reviews

8.4

Very good

Based on 509 verified reviews

Who stays here?

Business

31%

Couple

14%

Family

38%

Group

8%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Across recent stays at Holiday Inn Express Jackson by IHG, guests most often praise friendly, helpful staff and generally clean, comfortable rooms in a convenient location near I‑94 with nearby dining, while noting recurring issues with the pool and Wi‑Fi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Russell

5 weeks ago

·

Stayed 5 nights

Clean room, professional front desk, housekeeping staffing friendly, and a good location. 24 hour coffee availability is a plus.

8

William

2 Apr 2026

·

Stayed 3 nights

Clean and quiet rooms. Perfect for what we needed.

10

Lorraine

21 Feb 2026

·

Stayed 1 night

Form the time we arrived to the time we left everything was great. Including the breakfast. The room was very nice. We were very impressed with the entire building and stay. We stop staying at any Holiday Inn Express over 10 years ago because of a bad experience and very unclean one in another city but this one I decided to give a try because of the reviews and ratings. If I’m ever in Jackson Michigan again I will stay here again. I highly recommend!

10

Amber

15 Feb 2026

·

Stayed 2 nights

Great rooms, great breakfast, and very helpful and friendly staff!

10

Kristina

3 Feb 2026

·

Stayed 1 night

The room, lobby, and pool area were all clean. The staff was so helpful and friendly. Would definitely hear again. Good breakfast! Thank you!

3506 O'Neill Drive, Jackson, Michigan, United States of America

Location

When you stay at Holiday Inn Express & Suites Jackson by IHG in Jackson, you'll be near the airport, within a 5-minute drive of Jackson Crossing Mall and JAX 60. This hotel is 2.6 mi (4.1 km) from Rod Mills Park and 2.9 mi (4.6 km) from Lions Park.

Jackson Crossing Mall(1.8 Miles)

JAX 60(1.8 Miles)

Rod Mills Park(2.7 Miles)

Lions Park(3.1 Miles)

R.A. Greene Park(3.2 Miles)

Keeley Park(3.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 06:00

Before 11:00

Good to know

Additional policies and info about this property.

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Holiday Inn Express Jackson by IHG

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

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Check-in instructions

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Holiday Inn Express Jackson by IHG.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Have a question?

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Holiday Inn Express Jackson by IHG