Is parking available at the property?

Free self-parking is available on-site, though it is limited. No reservation is required.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 9:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but arrangements must be coordinated with the property in advance.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including features in public areas. Step-free entrances are also available.

What is the location of the hotel in relation to key landmarks?

The hotel is located in a national park, just a 2-minute drive from Mount Rushmore National Memorial and 9 minutes from Mount Rushmore. It is also 14.7 miles from Custer State Park and 11.7 miles from Black Hills National Forest.

What are the hotel's policies for guests staying with children?

Children are allowed to stay at the property, but the minimum age for children to stay for free is not specified.

Keystone Boardwalk Inn and Suites - Cozy Motel Stay

Average nightly price at Keystone Boardwalk Inn and Suites by month, last 12 months (USD)
Month	Average price
June	US$99
July	US$119
August	US$123
September	US$97

What guests think

At Keystone Boardwalk Inn and Suites, travelers praise the central, walkable location near Mt. Rushmore and the friendly, accommodating staff, while noting an older building with no elevator, limited parking, and simple, dated rooms with very firm beds.

Rooms are often clean and spacious, though some report musty or smoke odors, stained carpets, low shower heads, and loud or inconsistent air conditioning. On-site offerings are minimal—no breakfast and occasional ice-machine outages. Expect a budget, no-frills stay in a prime location.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older building with no elevator; parking is often limited or tight, and multiple reviews mention the ice machine being out of order. Lobby coffee is available, but amenities are basic.

Related guest reviews

4

andrew

6 Oct 2025

·

Stayed 2 nights

I had to climb three flights outside to get to room. My wife had a bad knee I also have some health issues which made this climb difficult. They need to invest in an elevator.

8

Jay

21 Aug 2025

·

Stayed 5 nights

Excellent location, right on the boardwalk, walking distance to everything, nice rooms, polite and attentive staff, the only negative was very limited parking.

8

patricia

7 Aug 2024

·

Stayed 2 nights

Accommodations were guite comfortable. Parking is an issue, spaces are tight in size and number. Enjoyed sitting on veranda in the evenings, it was a social gathering spot.

8

Julie

26 Sept 2025

·

Stayed 1 night

Parking was tight. Room was clean. Staff was very nice.

8

David

14 Sept 2025

·

Stayed 2 nights

Glad we had a ground floor room. No elevators. When we came back at night all the parking places were taken. All things concidered it was very nice. Thank you w enjoyed our stay

6

Connie

9 Jun 2025

·

Stayed 1 night

Very limited parking

6

Sheryl

14 Jun 2024

·

Stayed 1 night

This really was just a place to sleep. It was kind of tucked in the corner of keystone so everything was wakable and it was a quick drive to mount rushmore. The parking lot is small and I was worried when I came back from Mount Rushmore that I wouldn't get a spot to park.I got the last space available. The the outside of the building looked like it could use a little work and the lobby didn't open until eight am. They didn't serve breakfast or have anything like that available.

8

Michael

20 Sept 2023

·

Stayed 4 nights

Beds are on the firm side, but not terrible. Bath towels are rough and thin; not the worst, but far from the best. Absolute worst soap bars we’ve ever seen provided at a hotel - they don’t lather in the least; it was like rubbing your body with a piece of plastic. Bring your own. No hair dryer in the room. My wife asked for one at the front desk; he told her there is ONE hair dryer available for the entire hotel, and was at that time, loaned out. Unbelievable. We found someone’s pair of reading glasses under the bed. Carpet was old and stained. Very disappointing that there are no refrigerators in the room. Coupled with the fact that the ONE ice machine for the entire hotel was out-of-service made for a very inconvenient four-night stay. No microwave in the room. On the positive side, the gentleman who checked us in was very congenial, efficient and even offered advice/tips on what to do, see and places to eat in the area.

10

Joyce

16 Jun 2025

·

Stayed 1 night

Great location for visiting Mr. Rushmore and walking around shopping or eating out. Beware, no elevators in this 3 story building. If you cannot climb stairs make sure you call to request a first floor room.

10

Bud

13 Sept 2023

·

Stayed 1 night

Very nice only thing wrong was ice machine out of order

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Cleanliness

Generally clean rooms and lobby, with several positive comments. Some guests reported musty or smoke odors, stained carpets, and occasional bathroom issues.

Related guest reviews

6

Cindy

6 Aug 2024

·

Stayed 1 night

The bathroom was dirty. The carpet is worn and very dirty. There were no amenities. No breakfast, no pool. There was no real choice of tea in the lobby. There is no elevator. I would not stay there again. However, the staff was incredibly nice.

10

SHARON

13 Oct 2025

·

Stayed 2 nights

Price is very affordable and yet the room is clean and basic needs such as shampoo, conditioner, body wash, hand wash are available and they are good quality. Staffs are accommodating though it is not available 24 hours but there’s a helpline number you can call when needed. The parking is safe. Although aircondition in my room looked old, but it was clean and working good. I would recommend this budget friendly hotel

8

Julie

26 Sept 2025

·

Stayed 1 night

Parking was tight. Room was clean. Staff was very nice.

8

Thomas

16 Aug 2025

·

Stayed 2 nights

Room was comfortable and clean. Friendly staff. Close to many restaurants and taverns. Town was close to Mt. Rushmore.

8

Annette

22 Jun 2025

·

Stayed 1 night

Staff was very helpful and prompt. The room was clean and the bed was very comfy. I liked that the shopping was close and convenient.

10

Virgie

14 Jul 2025

·

Stayed 2 nights

This was an older hotel, but the price difference was well worth it. The hotel was very clean and the beds were comfortable. The staff was awesome. Would stay there again.

4

Zhanna

26 Aug 2025

·

Stayed 2 nights

A very nice staff and VERY outdated rooms. Even though it says everywhere that this is a smoke free place, our room smelled bad with cigarettes we had to ask to be moved to a different room.

10

Amy

13 Aug 2025

·

Stayed 1 night

Nice place with friendly, helpful staff. Our room was very clean and comfortable. Located very close to many attractions. Highly recommend!

6

Douglas

30 Jun 2025

·

Stayed 2 nights

I had high hopes when I arrived at the hotel. The front desk employee was great. Really nice gentleman and offered a lot of information. But then we got into the room. We had checked in late in the evening and when we walked into the room it felt like a sauna. Incredibly hot and the A/C did not work very good at all. Also the bathroom had lots of black stains high up on the walls and also in the main part of the room which was showing through the wall paper. I am surprised over the winter that they did not try to treat the black spots (which I assume was black mold) over the winter. I think it could be a nice place with some work but honestly I wouldn’t go back.

4

Mark

9 Jun 2024

·

Stayed 1 night

Great location/Dirty room with a plug up toilet and as a bonus a dirty ring around the tub

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Rooms

Rooms are generally spacious with basic amenities; decor is dated and mattresses tend to be very firm. Several guests noted loud or inconsistent A/C and limited in-room features such as fridge, microwave, and TV channel selection.

Related guest reviews

6

Brian

10 Aug 2025

·

Stayed 3 nights

What we liked was it was close and convenient. Staff was very nice. Nice rooms. What we didn't like was the beds were not comfortable at all.

8

Jason

23 Aug 2024

·

Stayed 1 night

Hotel was clean but a little outdated. Was worth it for the price.

10

Brenda

11 Sept 2025

·

Stayed 1 night

Staff was very welcoming upon our arrival. Rooms are spacious. Bed and pillows comfortable. Within walking distance for shopping and dining.

8

Wyota

2 Sept 2024

·

Stayed 2 nights

Only had a couple channels available on the TV.

8

Marc

29 Jul 2023

·

Stayed 2 nights

Rooms are dated but are clean. Beds were comfortable. A microwave and refrigerator would have been nice. Overalll we were satisried

8

Vicki

22 Jul 2025

·

Stayed 1 night

Not the most modern place to stay. It was clean,nice rustic furniture. Beds were okay. Air-conditioning was loud.

4

Jeana

18 Sept 2023

·

Stayed 2 nights

There was no refrigerator or microwave. The room was stuffy and musty smelling. Had to pay $10 for more towels, we each only got 1 towel for a 2 night stay.

6

William

15 Sept 2025

·

Stayed 2 nights

Convenient location but outdated facility. Crammed parking lot in night traffic area, A/C kept going out, no USB charging options, front desk staff was inconsistently available. Minimal TV programming options, ground floor unit with lots of noice from residence upstairs.

8

Michael

20 Sept 2023

·

Stayed 4 nights

Beds are on the firm side, but not terrible. Bath towels are rough and thin; not the worst, but far from the best. Absolute worst soap bars we’ve ever seen provided at a hotel - they don’t lather in the least; it was like rubbing your body with a piece of plastic. Bring your own. No hair dryer in the room. My wife asked for one at the front desk; he told her there is ONE hair dryer available for the entire hotel, and was at that time, loaned out. Unbelievable. We found someone’s pair of reading glasses under the bed. Carpet was old and stained. Very disappointing that there are no refrigerators in the room. Coupled with the fact that the ONE ice machine for the entire hotel was out-of-service made for a very inconvenient four-night stay. No microwave in the room. On the positive side, the gentleman who checked us in was very congenial, efficient and even offered advice/tips on what to do, see and places to eat in the area.

10

Melody

4 Sept 2025

·

Stayed 1 night

Very close and convenient to Mt. Rushmore. Friendly front desk clerk upon check-in. Nice log furniture in room. Could use bed pillow and bedspread update. Otherwise clean and spacious room!

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Service

Service is frequently praised as friendly, helpful, and accommodating, with staff offering local tips and after-hours assistance. A few reviews cite limited desk hours and occasional inflexibility or availability issues.

Related guest reviews

10

James

24 Sept 2025

·

Stayed 1 night

Nothing wrong at all. Everything was perfect. Especially the staff. 👌👍🇺🇸

10

Jessica

17 Jun 2024

·

Stayed 1 night

We booked 2 rooms here, the gentleman at the front desk called to check on our whereabouts because he leaves the office at 10. When we arrived and picked up our keys, one of the door locks was broken. The room we did get into, was not the cleanest. It's an older hotel. What gets this hotel the 5 stars is the staff. We called the after hours number and they got us checked into another hotel for the evening. They were responsive and immediately took care of us.

8

Melinda

15 Jun 2023

·

Stayed 1 night

Rich was very friendly and was very cooperative when we needed to park the car after our check-out time for a few hours for a tour we had scheduled. Thank you so much Richard!

10

Linda

14 Sept 2025

·

Stayed 1 night

Fantastic customer service. Nice large room

6

Ping

13 Jun 2024

·

Stayed 2 nights

Old facility with limited amenities. Room was dark and appeared unclean. The office hours were limited and it says to open at 8:00am but no body showed up.

10

Corey

23 Jun 2025

·

Stayed 1 night

Staff was really friendly and helpful. Even called to check on us to make sure we were going to make it for check in before they closed.

10

Anna

7 Jun 2025

·

Stayed 1 night

Super friendly, gave recommendations to local activities. We chatted for about 10 mins.

10

JASON

9 Jun 2025

·

Stayed 1 night

This place was great! Hotels.com messed up and never booked our stay (even though they sent reminder emails of our stay). Keystone Boardwalk took care of us so we could still be enjoy our stay. I would definitely recommend Keystone Boardwalk. I would not recommend Hotels.com since messed up and tried blaming everyone else and had minimal effort in trying to resolve the problem they made.

4

Lora

17 Sept 2024

·

Stayed 1 night

Well we got into town a few hours early and we stopped in twice to see if we could get an early check in to shower. The front desk girl wasn’t the nicest and insisted we could not be our room wasn’t ready yet. I know that hotel wasn’t full and don’t see why she couldn’t have switched our room so we could at least get in for shower. A little flexibility goes a long ways sometimes. In this case wouldn’t stay at this hotel again!

10

Michael J

6 Dec 2025

·

Stayed 2 nights

The staff was exceptionally helpful and accommodating. We would definitely stay with them again!

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Location

Central, walkable location on or near the boardwalk, with easy access to shops, dining, and a short drive to Mount Rushmore and other attractions.

Related guest reviews

8

Dale

27 Jun 2023

·

Stayed 1 night

Nicely located in downtown keystone

10

Lynn

19 Sept 2025

·

Stayed 2 nights

This was a great place to stay in a beautiful location that was close to everything we wanted to see.

10

Jason

4 Aug 2025

·

Stayed 3 nights

We've stayed here twice now. It's our favorite place to stay in the Black Hills area. It's super convenient being right on the boardwalk in Keystone, so there's easy access to a lot of great places to eat and shop

8

Jay

21 Aug 2025

·

Stayed 5 nights

Excellent location, right on the boardwalk, walking distance to everything, nice rooms, polite and attentive staff, the only negative was very limited parking.

10

Katherine

4 Jun 2024

·

Stayed 1 night

Great location for the nearby shops and Mt. Rushmore.

10

Craig

25 Jul 2024

·

Stayed 4 nights

Great price. Located right on the main strip. Everything in town is easily within walking distance to food and shopping.

10

carol

6 Aug 2023

·

Stayed 1 night

Great location

10

Amy

13 Aug 2025

·

Stayed 1 night

Nice place with friendly, helpful staff. Our room was very clean and comfortable. Located very close to many attractions. Highly recommend!

8

Jim

11 Sept 2024

·

Stayed 1 night

This is right down town. You can walk to almost anything. Mt Rushmore is minutes away.

10

Surender K

22 Jun 2024

·

Stayed 1 night

Location is very close to all attractions.

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Dining

No on-site breakfast is provided, though lobby coffee is mentioned. Guests rely on many nearby restaurants within walking distance.

Related guest reviews

6

Penny

11 Jun 2025

·

Stayed 2 nights

The hotel was clean, quiet, within walking distance to shopping and restaurants. The mattresses are in need of being replaced, which I mentioned to the desk person. Hopefully, they will replace them. The price was fair. If mattresses are actually updated, I would stay again. It's not fancy, no breakfast, no restaurant on the property, but good location.

10

Lynn

16 Jun 2025

·

Stayed 3 nights

Location is very convenient with many options of restaurants and shop within walking distance. Mount Rushmore is about 15 minutes drive away, Room size is big, basic amenities but very clean. Free coffee and tea served in the front office

10

Brenda

11 Sept 2025

·

Stayed 1 night

Staff was very welcoming upon our arrival. Rooms are spacious. Bed and pillows comfortable. Within walking distance for shopping and dining.

8

Alicia

8 Jun 2024

·

Stayed 2 nights

Cute place. No breakfast at the time we went.

10

Thomas

9 Sept 2024

·

Stayed 2 nights

Several restaurants within easy walking distance.

6

Allen

12 Jun 2024

·

Stayed 3 nights

The staff was welcoming. Advertised a continental breakfast but notified at the last minute that was cancelled. They did have a coffee Machine in the lobby but didn’t open the doors till 8am. No microwave or hair dryer in the rooms. It was very convenient to get to Mt Rushmore.

6

Sheryl

14 Jun 2024

·

Stayed 1 night

This really was just a place to sleep. It was kind of tucked in the corner of keystone so everything was wakable and it was a quick drive to mount rushmore. The parking lot is small and I was worried when I came back from Mount Rushmore that I wouldn't get a spot to park.I got the last space available. The the outside of the building looked like it could use a little work and the lobby didn't open until eight am. They didn't serve breakfast or have anything like that available.

10

Beth

19 Aug 2023

·

Stayed 4 nights

We were late checking in and they called to make sure that we were still on our way. The gentleman working the front desk was great. The location was great. There were local places to eat. We were able to walk to dinner and for ice cream. The only downside is that you have to drive back into Rapid City for local chains and Walmart. We still loved that we were close to Mount Rushmore and Crazy Horse. Even though there was lots of local shops, it was quiet. The area was great. If we come back to the area, we will definitely stay here again.

10

Rikki

10 Jun 2025

·

Stayed 1 night

We stayed 1 night in Keystone. The hotel is conveniently located to most of the tourist shopping. They don’t serve breakfast and we were referred to Sam’s buffet. It was $20 pp. pretty expensive for breakfast. But the hotel was great. Quick check in and quiet stay.

8

Daralynn

9 Jun 2024

·

Stayed 1 night

It was a nice one night stay no breakfast and nothing in that town is open tell after 10 am so take your own breakfast they do have coffee

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Keystone Boardwalk Inn and Suites

Prices for Keystone Boardwalk Inn and Suites

Monthly average prices

About this property

Location

Room options

Traditional Room, 1 King Bed, Accessible

Suite, 1 King Bed, Refrigerator & Microwave

Traditional Room, 2 Queen Beds, Private Bathroom

Suite, 2 Queen Beds, Refrigerator & Microwave

Traditional Room, 1 King Bed, Private Bathroom

Guest reviews of Keystone Boardwalk Inn and Suites

Who stays here?

What guests think

No written reviews

Property policies

Check-in instructions

Good to know

FAQs about Keystone Boardwalk Inn and Suites