Four Points by Sheraton Richmond
US$151
/ night
Avg. for October
Prices for Four Points by Sheraton Richmond
Select dates to see prices and availability
US$151
/ night
Avg. for October
Monthly average prices
Nightly prices at Four Points by Sheraton Richmond average US$119 in the cheapest month (December) and US$163 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$125 |
| February | US$126 |
| March | US$163 |
| April | US$143 |
| May | US$156 |
| June | US$155 |
| July | US$158 |
| August | US$132 |
| September | US$133 |
| October | US$151 |
| November | US$153 |
| December | US$119 |
J
F
M
A
M
J
J
A
S
Oct · US$151
O
N
D
Most expensive: March (~US$163)
Cheapest: December (~US$119)
About this property
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 4000 square feet (360 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe Palm, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 194 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
With a stay at Four Points by Sheraton Richmond in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 17.8 mi (28.6 km) from Short Pump Town Center and 10 mi (16 km) from Broad Street.
What's nearby
Johnston-Willis Hospital(1.5 Miles)
Chesterfield Towne Center(2 Miles)
Chippenham Hospital(4 Miles)
Mid-Lothian Mines Park(4.1 Miles)
Rockwood Park(4.5 Miles)
Huguenot Flatwater Park(5.3 Miles)
James River(5.5 Miles)
Stony Point Fashion Park(5.9 Miles)
Robious Landing Park(6.1 Miles)
University of Richmond(6.6 Miles)
Pony Pasture Park(6.7 Miles)
Maymont Park(7.2 Miles)
Country Club of Virginia(7.3 Miles)
University of Richmond Stadium(7.5 Miles)
Carytown(7.6 Miles)
The preferred airport for Four Points by Sheraton Richmond is Richmond Intl. Airport (RIC)(19.4 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
9901 Midlothian Turnpike, North Chesterfield, Richmond, Virginia, United States of America
Johnston-Willis Hospital (1.5 Miles)
Chesterfield Towne Center (2 Miles)
Chippenham Hospital (4 Miles)
Mid-Lothian Mines Park (4.1 Miles)
Rockwood Park (4.5 Miles)
Huguenot Flatwater Park (5.3 Miles)
Room options
5
Room, 2 Queen Beds, Mobility Accessible, Bathtub
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
2
Suite, 1 Bedroom (Partial Lake View)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed, Hearing Accessible
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
4
Room, Multiple Beds
Room details
2 Large Double Beds
and 1 Sofa Bed
Sleeps 5
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed (Partial Lake View)
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Queen Beds (Partial Lake View)
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Room, 1 King Bed with Sofa Bed
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
4
Room, 2 Double Beds
Room details
2 Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Room, 1 King Bed, Roll-In Shower
Room details
1 Extra-Large Double Bed
Sleeps 3
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Four Points by Sheraton Richmond
8.2
Very good
Based on 1,005 verified reviews
Who stays here?
Business
40%
Couple
17%
Family
28%
Group
7%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Four Points by Sheraton Richmond, travelers consistently praise the warm, professional staff and clean, comfortable rooms, while noting that the older property shows wear, with occasional maintenance lapses like hot‑water outages, pool closures, and intermittent dining limitations.
Read moreWas this helpful?
What guests think
At Four Points by Sheraton Richmond, travelers consistently praise the warm, professional staff and clean, comfortable rooms, while noting that the older property shows wear, with occasional maintenance lapses like hot‑water outages, pool closures, and intermittent dining limitations.
Noise from hallways, teams, or pets comes up in several reviews, and a few mention bugs, mold, or musty odors. The location is convenient to highways, shopping, and chain restaurants, with ample parking; a handful felt the immediate area was less appealing. Overall, expect friendly service and solid basics, but amenities and upkeep can be hit or miss.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Indoor and outdoor pools are a recurring theme, with positives tempered by closures, limited hours, and upkeep problems; the on‑site bar/restaurant exists but hours and experience vary. Parking is plentiful.
Related guest reviews
10
Mo.
8 Jul 2024
·
Stayed 2 nights
Nice lake views, indoor and outdoor pool nice, and staffing was wonderful
Nice lake views, indoor and outdoor pool nice, and staffing was wonderful
10
Patricia
6 Apr 2025
·
Stayed 1 night
Beautiful hotel. Room was very clean and bed was comfortable. Trip was a weekend getaway for the grandkids and they definitely enjoyed the pool
Beautiful hotel. Room was very clean and bed was comfortable. Trip was a weekend getaway for the grandkids and they definitely enjoyed the pool
10
Timothy
24 Jun 2024
·
Stayed 1 night
Really friendly desk staff, nice gym and pool. Comfy room.
Really friendly desk staff, nice gym and pool. Comfy room.
10
Nathan
18 May 2025
·
Stayed 2 nights
Staff was very friendly. Amenities were lacking with a pretty basic gym, small pool and outside pool was closed. Restaurant service was good but food was only okay. Room was clean and comfortable. Overall very nice stay
Staff was very friendly. Amenities were lacking with a pretty basic gym, small pool and outside pool was closed. Restaurant service was good but food was only okay. Room was clean and comfortable. Overall very nice stay
10
Nicole Marie
21 Jul 2025
·
Stayed 2 nights
The front desk staff was exceptional and very helpful. The breakfast buffet was great value and the waiter working there took great care of us. The pool facilities were nice, as was the gym and the parking lot was massive. Plenty of spots with a lot of convenient restaurants and stores in the area.
The front desk staff was exceptional and very helpful. The breakfast buffet was great value and the waiter working there took great care of us. The pool facilities were nice, as was the gym and the parking lot was massive. Plenty of spots with a lot of convenient restaurants and stores in the area.
8
Reshonda
16 Jun 2025
·
Stayed 3 nights
I had a very early flight and called the property to ask for their Early Check In policy. Jia was very professional, polite, and prompt. When I arrived, she remembered my name and had a room ready for me (please note Early Check In is only available IF there’s a room available!). She gave me the breakdown of the hotel as far as restaurant, pool hours, and convenience store inside the hotel, My stay was VERY peaceful. The room was clean and the beds were comfortable. They give you complimentary water (2 bottles but housekeeping will give you more if needed or out). Housekeeping was respectful and resourceful thank you Sara. Unfortunately, when I went down to swim in the indoor/outdoor pool there was a machine in water and the outdoor pool wasn’t open but you could use their chairs to sunbathe.
I had a very early flight and called the property to ask for their Early Check In policy. Jia was very professional, polite, and prompt. When I arrived, she remembered my name and had a room ready for me (please note Early Check In is only available IF there’s a room available!). She gave me the breakdown of the hotel as far as restaurant, pool hours, and convenience store inside the hotel, My stay was VERY peaceful. The room was clean and the beds were comfortable. They give you complimentary water (2 bottles but housekeeping will give you more if needed or out). Housekeeping was respectful and resourceful thank you Sara. Unfortunately, when I went down to swim in the indoor/outdoor pool there was a machine in water and the outdoor pool wasn’t open but you could use their chairs to sunbathe.
6
Jen
22 Jun 2025
·
Stayed 2 nights
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
8
Barbara
29 Jun 2025
·
Stayed 1 night
It was a nice hotel. The grandkids had fun at the pool. Room was clean, beds were comfortable.
It was a nice hotel. The grandkids had fun at the pool. Room was clean, beds were comfortable.
4
Christopher
20 Jul 2025
·
Stayed 1 night
The room was really clean, and I loved that it had a small pantry so you could buy a midnight snack without having to go to the gas station. The indoor pool was the main reason I booked this hotel, but it was closed while I was there, and the outdoor pool was filthy and had frogs in it. Perhaps you could let guests know that amenities are unavailable at that time before they make a reservation.
The room was really clean, and I loved that it had a small pantry so you could buy a midnight snack without having to go to the gas station. The indoor pool was the main reason I booked this hotel, but it was closed while I was there, and the outdoor pool was filthy and had frogs in it. Perhaps you could let guests know that amenities are unavailable at that time before they make a reservation.
6
Bruce
29 Mar 2025
·
Stayed 1 night
This is an older hotel that needs updating. Grout and edge finishes in bathrooms are stained, carpets are old. Breakfast was basically inedible. Parking is free. They have a level 2 Tesla charger but no CCS.
This is an older hotel that needs updating. Grout and edge finishes in bathrooms are stained, carpets are old. Breakfast was basically inedible. Parking is free. They have a level 2 Tesla charger but no CCS.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests found the hotel and rooms very clean. A minority reported issues such as pests, musty odors, or worn bathroom fixtures, and occasional lapses in housekeeping.
Related guest reviews
8
Tracy Ann
18 Aug 2025
·
Stayed 4 nights
Great hotel with good location. Stayed from Friday to Tuesday, buffet breakfast was provided over the weekend, which was nothing special, the usual continental breakfast. However during the week breakfast was made to order, it was delicious, and so was dinner. All staff was friendly. Unfortunately, the last night we found a roach in one of our rooms 😩, so I had to deduct a star! Despite this, our overall stay was good.
Great hotel with good location. Stayed from Friday to Tuesday, buffet breakfast was provided over the weekend, which was nothing special, the usual continental breakfast. However during the week breakfast was made to order, it was delicious, and so was dinner. All staff was friendly. Unfortunately, the last night we found a roach in one of our rooms 😩, so I had to deduct a star! Despite this, our overall stay was good.
10
Colleen
28 Sept 2025
·
Stayed 2 nights
Very clean rooms. Staff was kind and helpful.
Very clean rooms. Staff was kind and helpful.
10
Meryl
2 Feb 2025
·
Stayed 1 night
Lovely helpful staff and very clean. Food good. Property itself needs desperate updating. Old carpets, leaky faucets with poor water pressure. Very dated. Still, convenient, dog friendly and wonderful staff and very clean
Lovely helpful staff and very clean. Food good. Property itself needs desperate updating. Old carpets, leaky faucets with poor water pressure. Very dated. Still, convenient, dog friendly and wonderful staff and very clean
8
Ajenay
23 Jan 2025
·
Stayed 1 night
Bug in the bathroom.clean outside of that.
Bug in the bathroom.clean outside of that.
4
Dustin
11 Jun 2023
·
Stayed 2 nights
The room we stayed in was clearly not fully cleaned. There was a dirty hand towel, trash on the floor, along with socks from a previous visitor all in our room.
The room we stayed in was clearly not fully cleaned. There was a dirty hand towel, trash on the floor, along with socks from a previous visitor all in our room.
10
Anthony
5 Apr 2025
·
Stayed 1 night
The facility was very clean. Beds were very comfortable and there was zero noise. The surrounding area has plenty of foods to choose from and I would stay here again.
The facility was very clean. Beds were very comfortable and there was zero noise. The surrounding area has plenty of foods to choose from and I would stay here again.
10
Scott
14 Sept 2025
·
Stayed 2 nights
Courteous and friendly staff, clean room, quiet at night
Courteous and friendly staff, clean room, quiet at night
6
robert
18 Nov 2023
·
Stayed 3 nights
The hotel was nice. Front desk was great.i tipped the cleaning crew 2 days in a row and theynever cleaned my room.
The hotel was nice. Front desk was great.i tipped the cleaning crew 2 days in a row and theynever cleaned my room.
6
Sharon
3 Mar 2025
·
Stayed 3 nights
Hotel looked really nice & staff were professional & friendly. Was given room 734 & looked great. Before sleeping & in morning I had breathing issues & coughing. I use an inhaler, & breathing was worse. Saw a/c unit had black mold. Told front desk. They were apologetic & got 6th floor room. Clean, very comfy & no black mold. Ate at the restaurant in hotel. Was empty, staff weren’t great and fish & chips was worst I’ve had, like cardboard. Menu was like a piece of scratch paper, but on the bottom said automatic 15% gratuity. At one point I was waiting for my check & no staff around for about 3-4 minutes. After I got the check I asked about the automatic gratuity & employee didn’t know what I was talking about. Before I checked out I also saw I was double charged for my room! They assured me it would come off in 3-5 days. Oh & hot water was not working for almost 2 days.
Hotel looked really nice & staff were professional & friendly. Was given room 734 & looked great. Before sleeping & in morning I had breathing issues & coughing. I use an inhaler, & breathing was worse. Saw a/c unit had black mold. Told front desk. They were apologetic & got 6th floor room. Clean, very comfy & no black mold. Ate at the restaurant in hotel. Was empty, staff weren’t great and fish & chips was worst I’ve had, like cardboard. Menu was like a piece of scratch paper, but on the bottom said automatic 15% gratuity. At one point I was waiting for my check & no staff around for about 3-4 minutes. After I got the check I asked about the automatic gratuity & employee didn’t know what I was talking about. Before I checked out I also saw I was double charged for my room! They assured me it would come off in 3-5 days. Oh & hot water was not working for almost 2 days.
6
Chauncey
6 Jul 2024
·
Stayed 1 night
Don't know if wake are thin or window old but heard talking til after 3am! Beds as comfortable as air mattresses. Air worked really well but really loud. Not enough wash clothes and shower door needs adjusting or lubrication. Loud screeching sound.
Don't know if wake are thin or window old but heard talking til after 3am! Beds as comfortable as air mattresses. Air worked really well but really loud. Not enough wash clothes and shower door needs adjusting or lubrication. Loud screeching sound.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable with very good beds; decor shows age in places. Some guests report hallway or neighbor noise and occasional issues like Wi‑Fi problems or disappointing “lake view” rooms.
Related guest reviews
6
Cliona
3 Sept 2023
·
Stayed 2 nights
There were lots of little things that made this rating a neutral 3. The room was just so so with respect to being clean. The water pressure and shower were awful. Incorrect wi-fi sign on details. A TV that froze constantly and an empty coffee pot both mornings. The staff were lovely, very friendly and really tried to make things right…but overall we won’t be back.
There were lots of little things that made this rating a neutral 3. The room was just so so with respect to being clean. The water pressure and shower were awful. Incorrect wi-fi sign on details. A TV that froze constantly and an empty coffee pot both mornings. The staff were lovely, very friendly and really tried to make things right…but overall we won’t be back.
10
Dwayne
12 Mar 2023
·
The bed was the most comfortable and the room itself was very inviting and guaranteed a pleasant stay.
The bed was the most comfortable and the room itself was very inviting and guaranteed a pleasant stay.
10
Shantavia
15 Jun 2025
·
Stayed 2 nights
We loved it bed is so comfortable and clean
We loved it bed is so comfortable and clean
10
shanice
25 Aug 2023
·
Stayed 1 night
The hotel was really nice they made me and husband feel welcomed the only thing is that the WI-FI isn’t all that good I tried to put the password in the front desk gave but didn’t work but for the most part everything else was great.
The hotel was really nice they made me and husband feel welcomed the only thing is that the WI-FI isn’t all that good I tried to put the password in the front desk gave but didn’t work but for the most part everything else was great.
8
Les
7 Mar 2024
·
Stayed 2 nights
When I arrived they upgraded my room without me even asking which was nice. The only reason I give 4 stars is because the room was really small.
When I arrived they upgraded my room without me even asking which was nice. The only reason I give 4 stars is because the room was really small.
10
Danny Rose
24 Jan 2023
·
Stayed 1 night
The lady who checked me in was amazing. Very friendly and knew how to bring a smile. Facility is clean, rooms are some what out of date but nothing wrong with them. Only complaint WiFi would not work for me and I heard a few others saying they had the same issue.
The lady who checked me in was amazing. Very friendly and knew how to bring a smile. Facility is clean, rooms are some what out of date but nothing wrong with them. Only complaint WiFi would not work for me and I heard a few others saying they had the same issue.
6
Edwin
24 Sept 2024
·
Stayed 1 night
Room was booked with a lake view, which actually was a cost upgrade. View was of the restaurant, indoor pool and meeting room's ROOF AND AC UNITS. Not cool.
Room was booked with a lake view, which actually was a cost upgrade. View was of the restaurant, indoor pool and meeting room's ROOF AND AC UNITS. Not cool.
6
Jen
22 Jun 2025
·
Stayed 2 nights
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
4
sandra
29 Apr 2025
·
Stayed 1 night
No service at check in. No luggage carts, no one cared.Booked an upper floor room with a view of what they call lake. It's a puddle. Had to have rooms changed twice because the view was of the roof top. The room stayed in was out of necessity it was getting late. view was a joke. Rooms are small, spare and expensive for some other "premier hotels". Entry light bulb needed to be changed again no one cared. Only two towels, dangerous shower, no hand rails. Check out was a hassle as needed a luggage cart "we'll see what we can do" was the reply. Received one to see there were at least 6 in the lobby, Restaurant was adequate, bartender friendly.
No service at check in. No luggage carts, no one cared.Booked an upper floor room with a view of what they call lake. It's a puddle. Had to have rooms changed twice because the view was of the roof top. The room stayed in was out of necessity it was getting late. view was a joke. Rooms are small, spare and expensive for some other "premier hotels". Entry light bulb needed to be changed again no one cared. Only two towels, dangerous shower, no hand rails. Check out was a hassle as needed a luggage cart "we'll see what we can do" was the reply. Received one to see there were at least 6 in the lobby, Restaurant was adequate, bartender friendly.
6
Chauncey
6 Jul 2024
·
Stayed 1 night
Don't know if wake are thin or window old but heard talking til after 3am! Beds as comfortable as air mattresses. Air worked really well but really loud. Not enough wash clothes and shower door needs adjusting or lubrication. Loud screeching sound.
Don't know if wake are thin or window old but heard talking til after 3am! Beds as comfortable as air mattresses. Air worked really well but really loud. Not enough wash clothes and shower door needs adjusting or lubrication. Loud screeching sound.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, attentive, and accommodating across the front desk and restaurant staff. A few guests experienced communication or follow‑up issues regarding reservations, noise complaints, or refunds.
Related guest reviews
10
Debbie M
31 Jan 2025
·
Stayed 1 night
The staff at this hotel are the friendliest and kindest at any hotel I've visited in the states. Really felt welcomed every time we walked in the door. The manager even went out of his way to say goodbye, have a safe trip, and come back to visit again. The entire staff should be commended for the hospitality and extra service they all provided to us! We will return
The staff at this hotel are the friendliest and kindest at any hotel I've visited in the states. Really felt welcomed every time we walked in the door. The manager even went out of his way to say goodbye, have a safe trip, and come back to visit again. The entire staff should be commended for the hospitality and extra service they all provided to us! We will return
10
Susan
14 Jan 2025
·
Stayed 1 night
I stayed at this hotel because it was close to a local hospital where my partner had undergone surgery. When checking in, the front desk person asked what brought me to the area and I told him. The next day, as I was leaving and walking out of the lobby to return to the hospital, the same front desk employee saw me and stated that he hoped my loved one would recover quickly. I was so touched and impressed that he remembered me and personal details about me, even though it is a large hotel full of convention attendees. The hotel is very clean and the rooms are lovely, so that would be reason enough to return, but his interaction with me confirmed that I would stay there again (another surgery ahead). Highly recommend!
I stayed at this hotel because it was close to a local hospital where my partner had undergone surgery. When checking in, the front desk person asked what brought me to the area and I told him. The next day, as I was leaving and walking out of the lobby to return to the hospital, the same front desk employee saw me and stated that he hoped my loved one would recover quickly. I was so touched and impressed that he remembered me and personal details about me, even though it is a large hotel full of convention attendees. The hotel is very clean and the rooms are lovely, so that would be reason enough to return, but his interaction with me confirmed that I would stay there again (another surgery ahead). Highly recommend!
10
Kevin
2 May 2025
·
Stayed 3 nights
The front desk staff that checked me in and out were super friendly and made it a very nice experience!
The front desk staff that checked me in and out were super friendly and made it a very nice experience!
10
Tanya
1 Aug 2023
·
Stayed 1 night
Karen checked me in, and she was amazing! This hotel has a real bar and the staff is a class act. I frequently stay in this area and have tried all of the hotels. This is the best one hands down no question. Everyone is very helpful and I noticed all the staff help each other. even on their way into work before his shift started an employee picked up trash in the parking lot. A plus management. It was about the same price as the other hotels but it's way better. The bed was perfect the air conditioning works QUIETLY. Oh and the food is good, I know right... that happens in a hotel these days almost NEVER. This hotel ia old school, real furniture nit IKEA. Worth the extra 10 bucks for sure. And the pool was amazing as well.
Karen checked me in, and she was amazing! This hotel has a real bar and the staff is a class act. I frequently stay in this area and have tried all of the hotels. This is the best one hands down no question. Everyone is very helpful and I noticed all the staff help each other. even on their way into work before his shift started an employee picked up trash in the parking lot. A plus management. It was about the same price as the other hotels but it's way better. The bed was perfect the air conditioning works QUIETLY. Oh and the food is good, I know right... that happens in a hotel these days almost NEVER. This hotel ia old school, real furniture nit IKEA. Worth the extra 10 bucks for sure. And the pool was amazing as well.
10
Hassaina
6 May 2023
·
Stayed 1 night
The staff at the hotel was very kind and accommodating just love the energy. Definitely will be coming back
The staff at the hotel was very kind and accommodating just love the energy. Definitely will be coming back
10
Tanyal
4 Jul 2025
·
Stayed 1 night
My experience from check in to check out was seamless. The Entire Staff was friendly. Will definitely be my choice as well as family and friends. To the staff continue providing great customer experiences.
My experience from check in to check out was seamless. The Entire Staff was friendly. Will definitely be my choice as well as family and friends. To the staff continue providing great customer experiences.
4
sandra
29 Apr 2025
·
Stayed 1 night
No service at check in. No luggage carts, no one cared.Booked an upper floor room with a view of what they call lake. It's a puddle. Had to have rooms changed twice because the view was of the roof top. The room stayed in was out of necessity it was getting late. view was a joke. Rooms are small, spare and expensive for some other "premier hotels". Entry light bulb needed to be changed again no one cared. Only two towels, dangerous shower, no hand rails. Check out was a hassle as needed a luggage cart "we'll see what we can do" was the reply. Received one to see there were at least 6 in the lobby, Restaurant was adequate, bartender friendly.
No service at check in. No luggage carts, no one cared.Booked an upper floor room with a view of what they call lake. It's a puddle. Had to have rooms changed twice because the view was of the roof top. The room stayed in was out of necessity it was getting late. view was a joke. Rooms are small, spare and expensive for some other "premier hotels". Entry light bulb needed to be changed again no one cared. Only two towels, dangerous shower, no hand rails. Check out was a hassle as needed a luggage cart "we'll see what we can do" was the reply. Received one to see there were at least 6 in the lobby, Restaurant was adequate, bartender friendly.
10
Raymond
16 Jun 2025
·
Stayed 1 night
Everything was Great !! Really felt welcomed by Domonique Hargrove, Front Office Manager
Everything was Great !! Really felt welcomed by Domonique Hargrove, Front Office Manager
2
Lisa
16 Feb 2023
·
The person in the room next to me was smoking marijuana in the room. This was so excessive that the smell had seeped into my room. I notified the front staff, as well as shared that I have a bad reaction with sinus pressure and headaches. They addressed the customer by asking them to stop and charging them however did not offer to change my room. Additionally, the other person then approached me to apologize for their inconsiderate behavior. He then proceeded to knock on my door after midnight. I was frightened by this. I did not notify anyone at the time as I did not want to make any sounds in the room. I should have been offered to change rooms but instead was left there and could not sleep all night because of the smell that effected my sinuses as well as the fear. I called to speak to someone about my discomfort and they simply stated, "Sorry, but no one here would have told him who complained." That was not the point. I am highly disappointed as I have stayed here many times. Last night was the last time EVER.
The person in the room next to me was smoking marijuana in the room. This was so excessive that the smell had seeped into my room. I notified the front staff, as well as shared that I have a bad reaction with sinus pressure and headaches. They addressed the customer by asking them to stop and charging them however did not offer to change my room. Additionally, the other person then approached me to apologize for their inconsiderate behavior. He then proceeded to knock on my door after midnight. I was frightened by this. I did not notify anyone at the time as I did not want to make any sounds in the room. I should have been offered to change rooms but instead was left there and could not sleep all night because of the smell that effected my sinuses as well as the fear. I called to speak to someone about my discomfort and they simply stated, "Sorry, but no one here would have told him who complained." That was not the point. I am highly disappointed as I have stayed here many times. Last night was the last time EVER.
2
Darrell
12 May 2025
·
Stayed 2 nights
This particular hotel and staff doesn’t function properly together. They didn’t communicate the right information and marked me as a no show after I spoke with their staff on several occasions when I missed my flight the day of checkin. I spoke for 7 minutes to a front desk person regarding moving my days from May 7th to May 8th which she said that’s not a problem being that you missed your flight. After explaining to her I missed my flight due to TSA misplacing my shoe she confirmed that she will make of note of my new check in time and date. The next morning I called to confirm and they act like that had no idea what I was talking about then directed me to call Expedia to have the dates moved because they can not. They I explained that the person ensured me that this was all taken care of. She said no they marked you as a no show but your reservation is still active and that you can call Expedia and have them move your dates for you. Well Expedia mentioned that the fact that the hotel marked you as a no show it activated the stay and that there is nothing Expedia could do. The hotel said that they could give a refund due to the misunderstanding and Expedia follow up with the report. Needless to say today I received and email that through several attempts from Expedia the were unsuccessful in their attempts of communication with the hotel. Therefore they could not secure a refund for the two nights I paid , therefore leaving me without accommodations after my plane landed.
This particular hotel and staff doesn’t function properly together. They didn’t communicate the right information and marked me as a no show after I spoke with their staff on several occasions when I missed my flight the day of checkin. I spoke for 7 minutes to a front desk person regarding moving my days from May 7th to May 8th which she said that’s not a problem being that you missed your flight. After explaining to her I missed my flight due to TSA misplacing my shoe she confirmed that she will make of note of my new check in time and date. The next morning I called to confirm and they act like that had no idea what I was talking about then directed me to call Expedia to have the dates moved because they can not. They I explained that the person ensured me that this was all taken care of. She said no they marked you as a no show but your reservation is still active and that you can call Expedia and have them move your dates for you. Well Expedia mentioned that the fact that the hotel marked you as a no show it activated the stay and that there is nothing Expedia could do. The hotel said that they could give a refund due to the misunderstanding and Expedia follow up with the report. Needless to say today I received and email that through several attempts from Expedia the were unsuccessful in their attempts of communication with the hotel. Therefore they could not secure a refund for the two nights I paid , therefore leaving me without accommodations after my plane landed.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient base near highways with plenty of nearby dining and shopping, including Applebee’s next door; parking is easy. Some noted the immediate area felt less appealing or that drives to certain destinations were longer than expected.
Related guest reviews
10
Jeannette
24 May 2025
·
Stayed 2 nights
Hotel was very nice. Staff was great. Great location to restaurants, gas stations
Hotel was very nice. Staff was great. Great location to restaurants, gas stations
8
John
26 Jul 2025
·
Stayed 1 night
Great hotel Not so great neighborhood
Great hotel Not so great neighborhood
10
Shirley
10 Dec 2024
·
Stayed 3 nights
The property was grezt. Great location !
The property was grezt. Great location !
8
Carmen
15 Mar 2025
·
Stayed 3 nights
The staff was very friendly and the room was very comfortable. We stayed for 3 nights but didn’t get housekeeping, so perhaps we should have asked. The downside was the busy area with loud traffic at times. Wish we would have gotten a room facing the back. The pond with the geese made for a nice walk and there was a gazebo with tables. The proximity to Applebees was also handy. Lots of restaurants nearby!
The staff was very friendly and the room was very comfortable. We stayed for 3 nights but didn’t get housekeeping, so perhaps we should have asked. The downside was the busy area with loud traffic at times. Wish we would have gotten a room facing the back. The pond with the geese made for a nice walk and there was a gazebo with tables. The proximity to Applebees was also handy. Lots of restaurants nearby!
10
angel
15 Sept 2024
·
Stayed 1 night
Accessibility to dining and shopping
Accessibility to dining and shopping
10
Kelly
23 Dec 2024
·
Stayed 1 night
I love this hotel and it is one of my top choices when visiting family in Richmond. The rooms are always clean, the area is great and has plenty of options for food choices and it’s very close to the highway for departure.
I love this hotel and it is one of my top choices when visiting family in Richmond. The rooms are always clean, the area is great and has plenty of options for food choices and it’s very close to the highway for departure.
10
Marilza De Fatima
11 May 2025
·
Stayed 1 night
Very nice hotel , nice staff but it’s 20 minutes alway driving from Richmond University not 7 minutes like is on the website.
Very nice hotel , nice staff but it’s 20 minutes alway driving from Richmond University not 7 minutes like is on the website.
8
Harold
22 Feb 2023
·
Stayed 2 nights
Friendly staff. Older hotel. Some cosmetic improvements are needed. Good location.
Friendly staff. Older hotel. Some cosmetic improvements are needed. Good location.
10
Anthony
5 Apr 2025
·
Stayed 1 night
The facility was very clean. Beds were very comfortable and there was zero noise. The surrounding area has plenty of foods to choose from and I would stay here again.
The facility was very clean. Beds were very comfortable and there was zero noise. The surrounding area has plenty of foods to choose from and I would stay here again.
10
Kathleen
29 Apr 2025
·
Stayed 2 nights
Lots of parking space and easy access to the main road.
Lots of parking space and easy access to the main road.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On‑site restaurant and bar receive mixed feedback; several cite limited hours or choosing nearby options, while some enjoyed their meals. Breakfast is paid and may be buffet or made to order depending on the day, with variable quality.
Related guest reviews
8
Tracy Ann
18 Aug 2025
·
Stayed 4 nights
Great hotel with good location. Stayed from Friday to Tuesday, buffet breakfast was provided over the weekend, which was nothing special, the usual continental breakfast. However during the week breakfast was made to order, it was delicious, and so was dinner. All staff was friendly. Unfortunately, the last night we found a roach in one of our rooms 😩, so I had to deduct a star! Despite this, our overall stay was good.
Great hotel with good location. Stayed from Friday to Tuesday, buffet breakfast was provided over the weekend, which was nothing special, the usual continental breakfast. However during the week breakfast was made to order, it was delicious, and so was dinner. All staff was friendly. Unfortunately, the last night we found a roach in one of our rooms 😩, so I had to deduct a star! Despite this, our overall stay was good.
6
Phyllis
7 Apr 2023
·
Stayed 1 night
Came to this location specifically for the on-site dining. It was so bad we ate elsewhere. There’s an Applebees 300 feet away, so the hotel really doesn’t need to offer this amenity. They have a bar too but so does Applebees. The bar was mostly empty and nothing special. Pool was small and over crowded. The rest was fine. Hotel was otherwise quiet and comfortable for sleeping. Dog families have their own floor so that’s good for people who want to sleep. We stayed on a Wednesday during spring break but we chose this hotel because of the on-site dining, which was def overhyped. We have teens so the ease of food seemed important. The hotel did not offer room service either. It also meant that what is often free in a place like this (buffet breakfast) was now $15 per person. Coffee offering was basic but at least free and available in the lobby.
Came to this location specifically for the on-site dining. It was so bad we ate elsewhere. There’s an Applebees 300 feet away, so the hotel really doesn’t need to offer this amenity. They have a bar too but so does Applebees. The bar was mostly empty and nothing special. Pool was small and over crowded. The rest was fine. Hotel was otherwise quiet and comfortable for sleeping. Dog families have their own floor so that’s good for people who want to sleep. We stayed on a Wednesday during spring break but we chose this hotel because of the on-site dining, which was def overhyped. We have teens so the ease of food seemed important. The hotel did not offer room service either. It also meant that what is often free in a place like this (buffet breakfast) was now $15 per person. Coffee offering was basic but at least free and available in the lobby.
10
Nicole Marie
21 Jul 2025
·
Stayed 2 nights
The front desk staff was exceptional and very helpful. The breakfast buffet was great value and the waiter working there took great care of us. The pool facilities were nice, as was the gym and the parking lot was massive. Plenty of spots with a lot of convenient restaurants and stores in the area.
The front desk staff was exceptional and very helpful. The breakfast buffet was great value and the waiter working there took great care of us. The pool facilities were nice, as was the gym and the parking lot was massive. Plenty of spots with a lot of convenient restaurants and stores in the area.
6
Jen
22 Jun 2025
·
Stayed 2 nights
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
The rooms were more modern and the bed was very comfortable but the facility as a whole could use some updating. The hotel restaurant & bar had very odd hours and was barely open, which was unfortunate because they could have made a lot of money off the lacrosse tournament families that near filled the hotel. The pool was small and didn’t open until later in the day which again, should be when you know you have a fully booked hotel of youth lacrosse teams.
8
Ailsa
18 Apr 2025
·
Stayed 2 nights
Positives: Clean Quiet Comfortable beds Heated pool Parking Negatives: Food at hotel restaurant wasn’t good Hotel wasn’t near a lot of dining options
Positives: Clean Quiet Comfortable beds Heated pool Parking Negatives: Food at hotel restaurant wasn’t good Hotel wasn’t near a lot of dining options
10
Deidra
12 Jul 2025
·
Stayed 1 night
The front desk staff was so friendly and all of the employees in the restaurant worked really hard. My only qualm would be to consider using real silverware for breakfast.
The front desk staff was so friendly and all of the employees in the restaurant worked really hard. My only qualm would be to consider using real silverware for breakfast.
10
Martha
2 Feb 2024
·
Stayed 1 night
Reception people very nice and friendly. We got coupons for two free beers in the restaurant. Food was great. Room very comfortable, nice hot shower. We will return whenever in the area.
Reception people very nice and friendly. We got coupons for two free beers in the restaurant. Food was great. Room very comfortable, nice hot shower. We will return whenever in the area.
8
CHRISTIAN
18 Jun 2023
·
Stayed 3 nights
We saw one server during breakfast time plumbing the kitchen sink with a toilet plunger.. And he didn't even wash his hands.. it wasn't very hygienic..
We saw one server during breakfast time plumbing the kitchen sink with a toilet plunger.. And he didn't even wash his hands.. it wasn't very hygienic..
8
Zola
6 Jul 2023
·
Stayed 3 nights
There was a nice bar at the hotel that offered jazz music on Wednesdays. Staff was very friendly and attentive at the front desk. The hotel is clean and modern, the doors were a bit noisy because it appeared to be newly painted. Hotel cleaning staff can pay better attention to cleaning and the proper way to make up a bed, neatness’s counts!
There was a nice bar at the hotel that offered jazz music on Wednesdays. Staff was very friendly and attentive at the front desk. The hotel is clean and modern, the doors were a bit noisy because it appeared to be newly painted. Hotel cleaning staff can pay better attention to cleaning and the proper way to make up a bed, neatness’s counts!
6
Bruce
29 Mar 2025
·
Stayed 1 night
This is an older hotel that needs updating. Grout and edge finishes in bathrooms are stained, carpets are old. Breakfast was basically inedible. Parking is free. They have a level 2 Tesla charger but no CCS.
This is an older hotel that needs updating. Grout and edge finishes in bathrooms are stained, carpets are old. Breakfast was basically inedible. Parking is free. They have a level 2 Tesla charger but no CCS.
Was this helpful?
AI-generated summary based on recent guest reviews
6
Wendy
2 weeks ago
·
Stayed 2 nights
The CAC in our room was very loud. The iron was broken, leaked. Nice mattress, horrible pillows. Ridiculous wardrobe/closet, the hanging rod kept falling down. Nice sized room, very poor lighting.
The CAC in our room was very loud. The iron was broken, leaked. Nice mattress, horrible pillows. Ridiculous wardrobe/closet, the hanging rod kept falling down. Nice sized room, very poor lighting.
10
Faron
3 weeks ago
·
Stayed 1 night
Great place , could use better pillows
Great place , could use better pillows
10
Steven
3 weeks ago
·
Stayed 3 nights
Room was nice and property clean. Restaurant was nice to have onsite. Would stay here again!
Room was nice and property clean. Restaurant was nice to have onsite. Would stay here again!
8
Anayansy
4 weeks ago
·
Stayed 2 nights
Room was clean minor wear and tear. Staff was friendly and helpful at check-in.
Room was clean minor wear and tear. Staff was friendly and helpful at check-in.
10
David
17 Sept 2026
·
Stayed 2 nights
Nice property and amenities. Staff was friendly. Clean enviornment.
Nice property and amenities. Staff was friendly. Clean enviornment.
FAQs about Four Points by Sheraton Richmond
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available for a fee of approximately USD 16.99 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Yes, there is a free area shuttle service available. Guests can arrange transfers through the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. There are also elevators available for convenience.
How is the property located in relation to key landmarks?
The hotel is situated in North Chesterfield, Richmond, within a 15-minute drive of the University of Richmond and Virginia Commonwealth University. It is 17.4 miles from Short Pump Town Center and 10 miles from Broad Street.
Does the property have a swimming pool?
Yes, the hotel features both an indoor pool and a seasonal outdoor pool, which is open from May to September. The pools are available for guests to enjoy during operational hours.
What are the hotel's policies for guests staying with children?
Children are welcome at the property. There is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of USD 10.00 per night, subject to availability. Advance request or confirmation is required for rollaway beds.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-24: NO DATA
- 2026-10-25: 134.3324391432953USD
- 2026-10-26: 142.0620408945465USD
- 2026-10-27: 137.89274776016234USD
- 2026-10-28: 138.07029840545653USD
- 2026-10-29: 160.0413227618408USD
- 2026-10-30: 219.57107300216674USD
- 2026-10-31: 208.09087848953246USD
- 2026-11-01: 136.65808578323364USD
- 2026-11-02: 115.0297028730011USD
- 2026-11-03: 123.2979USD
- 2026-11-04: 107.0467481009674USD
- 2026-11-05: 134.3203983327484USD
- 2026-11-06: 223.0974398739624USD
- 2026-11-07: 286.12496006103515USD
- 2026-11-08: 108.04718723693847USD
- 2026-11-09: 101.6905457496643USD
- 2026-11-10: 112.04893522911071USD
- 2026-11-11: 129.78924805526734USD
- 2026-11-12: 188.09215258346558USD
- 2026-11-13: 271.62079465530394USD
- 2026-11-14: NO DATA
- 2026-11-15: 131.12728312728882USD
- 2026-11-16: 142.0620408945465USD
- 2026-11-17: 135.14137979164124USD
- 2026-11-18: 139.15547645599364USD
- 2026-11-19: 165.08209521469115USD
- 2026-11-20: 212.91212849441527USD
- 2026-11-21: 194.0148459951782USD
- 2026-11-22: 103.04500010879516USD
- 2026-11-23: 119.31652218589782USD
- 2026-11-24: 136.05942318214414USD
- 2026-11-25: 155.7545034489441USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: 226.09874873016355USD
- 2026-11-29: 128.60463924888612USD
- 2026-11-30: 104.04543924476623USD
- 2026-12-01: 101.6905457496643USD
- 2026-12-02: 103.04500010879516USD
- 2026-12-03: 117.05112235725402USD
- 2026-12-04: 169.07384625549315USD
- 2026-12-05: 141.06160175857542USD
- 2026-12-06: 103.04500010879516USD
- 2026-12-07: 103.04500010879516USD
- 2026-12-08: 103.04500010879516USD
- 2026-12-09: 107.02074234466552USD
- 2026-12-10: 160.06990258346556USD
- 2026-12-11: 162.07078085540772USD
- 2026-12-12: 160.06990258346556USD
- 2026-12-13: 104.04543924476623USD
- 2026-12-14: 103.04500010879516USD
- 2026-12-15: 107.0467481009674USD
- 2026-12-16: 133.058114325943USD
- 2026-12-17: 133.058114325943USD
- 2026-12-18: 141.06160175857542USD
- 2026-12-19: 160.06990258346556USD
- 2026-12-20: 104.04543924476623USD
- 2026-12-21: 103.04500010879516USD
- 2026-12-22: 103.04500010879516USD
- 2026-12-23: 113.05937986816406USD
- 2026-12-24: 117.05112235725402USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- The seasonal pool will be open from May to September.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately USD 16.99 per person
- Pet fee: USD 75.00 per accommodation, per stay
- Service animals are exempt from fees
- Refrigerator fee: USD 20 per stay
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
General
Restaurant
Non-smoking rooms
Picnic area/Tables
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Activities
Swimming pool
Karaoke
Pool indoor
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Free parking
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Internet
Free wi-fi