Marriott Jacksonville Downtown - Image 1

Marriott Jacksonville Downtown

Name: Marriott Jacksonville Downtown
Address: 245 Water Street, Jacksonville, Florida, United States of America, Jacksonville, Florida, United States of America
Rating: 8.23

"Well located"

"Great parking facilities"

"Loved the restaurant"

"Staff provided great service"

"Impressive views"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking

Show all

Property description

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

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Guest reviews

8.2

Very good

Based on 2,843 verified reviews

Who stays here?

Business

37%

Couple

29%

Family

18%

Group

9%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Marriott Jacksonville Downtown, guests often praise the welcoming staff, generally clean, recently renovated rooms, and the convenient location near the river and the Performing Arts Center, making it handy for concerts, games, and downtown events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Lisa

5 days ago

·

Stayed 4 nights

Not a lot of amenities for how much the stay costs. Some staff was super helpful but others were not. Parking was over priced. Location was great.

6

Brian

last week

·

Stayed 1 night

way over priced for the room. couldn't get the air to get cool. and the motion sensor lights on the bed were unnecessary. really disappointed to spend the money on something that should have cost half of what it did

8

CHRISTOPHER

2 weeks ago

·

Stayed 3 nights

Renovated rooms greatly improve this hotel, but water pressure in the shower and the design of the shower are substandard. And hot water comes and goes. Quite irritating, as the whole bathroom just was renovated. Marriott should know better.

10

Nancy

20 Apr 2026

·

Stayed 1 night

Great pool that was heated. The rooms were excellent with great views.

8

Derek

17 Apr 2026

·

Stayed 2 nights

Great gym. Clean property. Valet staff were great!

245 Water Street, Jacksonville, Florida, United States of America

Location

With a stay at Marriott Jacksonville Downtown, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Museum of Contemporary Art Jacksonville. This hotel is 0.6 mi (1 km) from Florida Theatre.

Jacksonville Symphony Orchestra(0.1 Miles)

Times-Union Center for the Performing Arts(0.1 Miles)

Jacksonville Museum of Modern Art(0.5 Miles)

Museum of Contemporary Art Jacksonville(0.5 Miles)

Florida Theatre(0.6 Miles)

Prime F. Osborn III Convention Center(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Security deposit

USD 50 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Marriott Jacksonville Downtown

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

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Marriott Jacksonville Downtown.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

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Marriott Jacksonville Downtown