Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:30 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in Jacksonville's Northside, within a 15-minute drive of St. Johns Town Center and Jacksonville Zoo and Gardens. It is approximately 11 miles from Jacksonville International Airport.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool. The operational hours are not specified, but it is available for guests to enjoy.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per night. Advance request for rollaway beds is recommended, as availability may vary.

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island

Average nightly price at Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$118
March	US$142
April	US$120
May	US$120
June	US$111
July	US$121
August	US$121
September	US$118
October	US$130
November	US$128
December	US$120

What guests think

At Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG, travelers frequently praise the convenient location for JAX cruise departures, friendly and helpful staff, and generally clean, modern-feeling rooms, with the complimentary breakfast often cited as a plus.

Common downsides include a repeatedly closed or under-construction pool, an isolated setting with very limited dining nearby, and occasional traffic or train noise. Several guests also reported maintenance or cleanliness issues—such as bugs, musty odors, shower or A/C problems—and occasional reservation mix-ups or inconsistent breakfast quality/equipment. Overall, this hotel suits short pre-cruise stays prioritizing proximity and friendly service over abundant amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool closure or construction is noted repeatedly, and the former hot tub is no longer available; parking is generally fine but can fill quickly. A few reviews mention door security concerns and occasional computer/printer issues.

Related guest reviews

10

Jenna

9 Mar 2025

·

Stayed 1 night

I loved staying here. It was comfortable and the breakfast was wonderful, thanks to Eileen!! She is fabulous. I will say, someone needs to update Expedia because there is NOT a hot tub, unfortunately. :( everything else was exceptional!

6

Rebekah

4 Apr 2025

·

Stayed 1 night

Pool was under construction and this was not made known when booking the hotel.

6

Daria

13 Apr 2025

·

Stayed 1 night

Unfortunately the pool was not operational while staying there, which was such a disappointment for the kids. Also on website I booked a Queen Suite but the lady at the front desk tried to give us a smaller room. We had to go back and state we booked the queen suite on website, expected that to be honored.

2

Stacey

30 Mar 2025

·

Stayed 1 night

This was the worst stay in IHG. The pool was closed for construction which wasn’t underway, the doors didn’t work other than main lobby , there were no blinds or drapes in room and outside light shining right into windows near beds.

6

April

8 Jun 2023

·

The staff was good. However, the only reason we booked this location was because it said and showed pictures of a working hot tub. The hot tub area was completely filled in with bricks. Website and expedia needs updated. We would have booked elsewhere if we had known.

8

Jillian

30 Sept 2025

·

Stayed 1 night

Free breakfast options need some work. Parking was ok but filled up super fast . Staff was nice

6

Julie

13 Apr 2025

·

Stayed 1 night

Location is great for going on a cruise. Very close to the cruise port. But should have been notified that the pool was under construction. And person checking me in was not so friendly.

8

Kenny

3 Jul 2025

·

Stayed 1 night

Needs more parking. Ty…

10

Devora

21 Dec 2022

·

Stayed 1 night

Computer and printer issues

4

John

19 Jul 2023

·

Stayed 4 nights

THERE WAS NO TV MENU/GUIDE/INFORMATION/DISPLAY IN THE ROOM OR ON THE TV MONITOR ON ANY CHANNEL. THE OUTSIDE SIDE DOOR DID NOT LOCK AT ALL. ALL YOU HAD TO DO WAS TO GIVE IT A SECOND QUICK PULL, REGARDLESS OF THE TIME. THERE WAS A 1-2" BLACK CRAB IN THE BATHROOM ONE MORNING WHEN I AWOKE.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but multiple reports cite pests (roaches), musty odors, and occasional lapses like dirty linens or sticky floors, indicating inconsistent upkeep.

Related guest reviews

10

Rolando

6 Nov 2025

·

Stayed 1 night

its very clean.

10

Erin

12 Feb 2025

·

Stayed 1 night

Clean, updated room, affordable and staff was friendly!

2

Paul

27 Jul 2025

·

Stayed 1 night

Roaches in the bathroom. Shower door wouldn't stay close without holding it with your foot. Juice machine not working at breakfast bar.

2

Sarah

19 Jun 2024

·

Stayed 1 night

Mold growing on ceiling, bugs in room, dry wall peeling

6

Lisa

12 Nov 2024

·

Stayed 2 nights

The staff was incredibly nice and helpful. However, they work for Holiday Inn, not Orkin. So having roaches in a brand new renovated room was a little off-putting. Their was also hair in the shower and the toilet paper holder was falling out of the wall.

10

Kevin

25 Feb 2025

·

Stayed 1 night

Very clean rooms and comfortable. Helpful and friendly staff, allowed us to check-in early. Good breakfest. I would highly recommend to stay.

2

Christopher

25 Jan 2024

·

Stayed 1 night

I checked in late and just wanted to sleep in a clean comfortable room for the night so I picked this place because it was rated at an 8 for cleanliness however upon arrival I went straight to the shower then to bed, but on the walk from the bathroom to the bed my feet became sticky with a nasty film In Just a few steps so I had to get a towel to lay on the floor and a wet washcloth to wash my feet off before I got in the bed I was too tired to complain. I just wanted to sleep. I just hope they cleaned it up before the next guest came. However, the front desk did add a few points on my account for the inconvenience but that was still a bad experience. I don’t mean to put the property down however, my room just happen to be not the best. But it seems that other people didn’t have great experiences But I just figured I would share my experience. The breakfast staff was very upbeat and polite. I did not eat breakfast however, it seemed like they had a reasonable breakfast bar downstairs. The coffee was good.

4

Latasia

24 Jun 2025

·

Stayed 1 night

Roaches in my room!

10

Lynn A

12 Jun 2025

·

Stayed 1 night

All around very nice. Remarkably clean rooms. Nice bathrooms. Wasnt anything bad about this place....HIGHLY RECOMMENDED!!!!!!!

10

Carrie

11 Feb 2024

·

Stayed 1 night

Very clean, comfy beds and nice staff. This is the perfect place to stay the night before cruising out of Jax port. Wendy’s next door gets crowded on the morning of departure for cruises so plan accordingly if you want lunch or breakfast. Hotel did serve a decent breakfast as well.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable—many note soft beds and some spacious or updated layouts—though several describe them as dated. Noise from the highway, trains, or other guests is a recurring issue for light sleepers.

Related guest reviews

10

Harold

5 Mar 2025

·

Stayed 1 night

One night getaway was pleasant, our room was by the electrical room with noise sometimes through the night! which woke us up. Otherwise the property is very clean and modern

4

Jordan

7 Dec 2023

·

Stayed 3 nights

Beautiful hotel, awesome breakfast, if your a light sleeper this is not the place for you due to constant highway noise a thru traffic a train.

10

Debra

30 Jan 2023

·

Stayed 1 night

Rooms we very spacious. Breakfast was better than most.

10

Douala

28 Jul 2025

·

Stayed 1 night

bed comfort

10

Nikki

28 Dec 2024

·

Stayed 1 night

The room above us sounded like a herd of elephants and woke us up earlier than would have liked.

8

Alan

25 Sept 2024

·

Stayed 1 night

The room was very noisy from the road and railway line. The sound was like the window was open but it was not. Needs new double glaxed window.

8

Susan

30 May 2025

·

Stayed 1 night

The room was very comfortable and spacious.

8

Marc

9 Mar 2025

·

Stayed 2 nights

Great place with a good breakfast. It’s right off the highway with friendly staff, very clean rooms, and a good breakfast bar. I think the only complaint I have is that the floors seem thin. Like, I could hear people walking throughout the building.

8

Jamal

21 Mar 2024

·

Stayed 1 night

A little dated but decent and clean.

8

Harold

28 Jul 2025

·

Stayed 1 night

The room was OK. You could tell it hadn't been renovated in awhile due to the rusty shower rod. The bathrub was too slippery when taking a shower.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often praised as friendly, accommodating, and efficient, with standout breakfast attendants and helpful front desk. However, several reviews mention rude, slow, or unprofessional service, particularly overnight.

Related guest reviews

10

Jordan

17 Aug 2025

·

Stayed 1 night

My son and I will be staying again! The front desk ladies, especially Amber were amazing. The kitchen ladies and the cleaning ladies were just amazing!

6

Kathryn

26 May 2025

·

Stayed 1 night

The night shift was extremely rude I nade a formal complaint with the Hotel corporate line. Other tgan tgat it was ok.

10

TIMOTHY

23 Feb 2025

·

Stayed 1 night

Great staff; allowed for slightly early check in.

4

Haleigh

9 Jan 2024

·

Stayed 1 night

The night desk attendant was too Drunk or high to check my family in to their rooms and there was no one else on the property to help. She managed to give them key cards to their room and we found out the next morning they were never checked in. New staffing is needed, when complaining to the person on the morning shift she said it wasn’t the first complaint about her. Also the breakfast wasn’t great and the food ran out really fast due to people taking multiples and nothing being refilled.

10

Twila

17 Feb 2025

·

Stayed 2 nights

Wonderful Customer Service. Comfortable and clean. Great stay

8

Malcolm

5 Oct 2025

·

Stayed 1 night

the room was clean and the staff although effective, were less than interested in there job of work, they gave me enough attention to check us in, but were not in anyway welcoming.

2

Chris

25 Apr 2025

·

Stayed 1 night

Booked a room the staff was not polite and try to say we was smoking when its on camera by the front door each time we walked outside to smoke great breakfast but terrible staff

10

David

13 Apr 2025

·

Stayed 1 night

A good property for those taking a cruise out of Jax, or visiting the local area. The staff was helpful and efficient!

10

E EDWARD

16 Nov 2025

·

Stayed 1 night

Rick at the front desk did an excellent job!

10

Teodor

19 Dec 2024

·

Stayed 1 night

Nicely renovated place, excellent breakfast, special thanks to Eileen from the restaurant.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very close to the Jacksonville cruise port with easy highway access; the immediate area is isolated with few nearby dining options and limited walkability.

Related guest reviews

10

Dawn

4 Aug 2025

·

Stayed 1 night

Proximity to port

8

Dennis

21 Jun 2025

·

Stayed 1 night

It was a nice hotel near the Jacksonville Zoo. Nice room and comfortable.

10

Nelson

26 Mar 2025

·

Stayed 2 nights

Not the best location for restaurants and entertainment. Very clean and nice staff. In more of an industrial area

10

Margie

23 Feb 2025

·

Stayed 1 night

Stayed there before. Convenient location

10

Paul

29 May 2025

·

Stayed 1 night

Perfect for what we needed. So close to the cruise port.

10

Tracie

17 May 2025

·

Stayed 1 night

perfect location for cruisers

8

RUXANDRA

14 May 2025

·

Stayed 1 night

It is difficult to find coming from the south.

8

Karen

12 Aug 2024

·

Stayed 4 nights

Clean property and friendly staff members. Hotel is near cruise terminal.

10

Thomas

23 Nov 2025

·

Stayed 1 night

Perfect for the cruise port. Nice and clean, modern looking. Only a five minute drive to the cruise port and really the only thing around anyway.

8

Erik

3 Jan 2025

·

This hotel is pretty much it near the cruiseport and the zoo. Otherwise, the area is fairly deserted. Dining options are the Wendys next door or have it delivered. The staff were friendly and helpful. The breakfast was good. The hotel looked clean. There was some traffic noise from the expressway but it wasn't terrible. If I were going on another cruise, this is the place that's the most convenient.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is frequently praised for variety and staff attentiveness, though some found it average and noted occasional issues with juice or pancake machines.

Related guest reviews

10

Kimberlee

5 Jul 2025

·

Stayed 1 night

Very friendly staff, clean rooms and breakfast was very wonderful

8

Karen

2 Mar 2025

·

Stayed 1 night

The hotel was clean and looked new or newly renovated. The staff was very friendly and helpful. The bed was very comfortable. My only disappointment was the breakfast which was just ok, consisting of mostly highly processed food.

10

Birdie

1 Nov 2025

·

Stayed 1 night

Breakfast was pretty good. No problems.

10

Efrain

18 Aug 2025

·

Stayed 1 night

Very clean, the Dove products was a very good touch Food could have been better. No orange or juice choice available Pancake machine kept on stopping and needed attention But overall the stay was great

10

Lance

24 May 2025

·

Stayed 1 night

Great breakfast for a hotel breakfast, friendly people and clean rooms

2

Paul

27 Jul 2025

·

Stayed 1 night

Roaches in the bathroom. Shower door wouldn't stay close without holding it with your foot. Juice machine not working at breakfast bar.

10

MA ELIZABETH

7 May 2023

·

Stayed 1 night

Breakfast is delicious !!they took time to prepare🍉🍎🍐🍊🍋🍏

10

Kevin

25 Feb 2025

·

Stayed 1 night

Very clean rooms and comfortable. Helpful and friendly staff, allowed us to check-in early. Good breakfest. I would highly recommend to stay.

10

Lisa Hickman

24 May 2025

·

Stayed 1 night

Very convenient to the cruise ship port. Great breakfast, clean facilities and friendly staff.

8

Christine

26 Jul 2025

·

Stayed 1 night

New updates and friendly staff - only there for one night but our room smelled like it was cleaned with bleach and it was too strong the whole time - the juice machine and pancake machine was broken

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $107	2 $125	3 $115	4 $179	5 $152	6 $125	7 $124
8 $192	9 $105	10 $114	11 $102	12 $137	13 $230	14 $175
15 $122	16 $122	17 $112	18 $169	19 $193	20 $124	21 $151
22 $232	23 $121	24 $193	25 $127	26 $128	27 $127	28 $213
29 $193	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
		1 $148	2 $171	3 $151	4 $192	5 $156
6 $173	7 $152	8 $155	9 $171	10 $155	11 $167	12 $152
13 $136	14 $152	15 $156	16 $187	17 $156	18 $171	19 $155
20 $204	21 $152	22 $152	23 $167	24 $155	25 $176	26 $155
27 $188	28 $154	29 $214	30 $152	31 $151

Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG

Prices for Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room

Room, 1 King Bed, Accessible (Mobility)

Guest reviews of Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Jacksonville-Blount Island by IHG

Prices for upcoming dates