Limehome Milan Park Towers

The rooms are better in person and are very clean .

Overall, the place is clean, but they are extremely stingy with cleaning supplies. Communication with the reception and staff is very poor — every time you email, a different person replies, and you have to repeat your request all over again. The air conditioning is terrible; you can’t switch it on or off, as it’s set automatically to 24–25°C. If you can find another hotel or accommodation for the same price, don’t hesitate, even if it costs you a little more.

This hotel does not have reception and checking in is not very straightforward, struggled with the code given at first. It is a nice and clean hotel but the worst downside is their AC was not working, the thermostat was locked and apparently according to the rude customer service the Italian govt is only allowing them to have the AC between 23deg to 26deg celcius but it was more like 30deg inside and she said it should cool down in 12hours! I booked 3nights and asked her what if I am checking out tomorrow and she went “but you’re not”? I requested for an electric fan and none will be available until the next day as housekeeping have already left! We visited family in Milan so luckily I have a sister in law who had to bring us a fan in the middle of the night as it was unbearable. The next morning we woke up with mosquito bites as we had to open the doors/windows. I was seriously thinking of moving somewhere else but this would totally ruin my holiday plans plus last minute booking is usually pricey. When housekeeping brought the fan the following day she just opened the panel with a knife and entered a code, adjust the thermostat but didn’t really do any difference with the room temperature! I would have rated the accommodation a 5 but due to their nonexistent AC it is a 1 or a 0

Brand new modern facilities, clean and spacious room, fully equipped amenities

The suite is new, but seem have not proper care. Floor is dirty. Bed drapes caused itchy. Stove is not working because the breaker switched off. Washer is not working because outlet was outage. The terrible thing is NO air condition on the first night. After so many messages complaints back and forth, we got the AC, but very weak, so I have to fan myself manually when sleeping. Location is far from public transportation ( > 10 min walk).