Smart Cancun The Urban Oasis

Name: Smart Cancun The Urban Oasis
Address: Av Tulum 13-14, Centro, 22, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.52

"Comfortable beds"

"Great location"

"Great pool"

"Rooms were clean and comfortable"

"Spacious rooms"

"Staff were helpful and professional"

Amenities

Casino
Laundry service
Multilingual Staff
Meeting Rooms
Golf Course (nearby)
Fitness Facilities

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Property description

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a banquet hall.

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Guest reviews

7.5

Good

Based on 1,178 verified reviews

Who stays here?

Business

5%

Couple

47%

Family

32%

Group

14%

What guests think

AI-generated summary based on recent guest reviews

At Smart Cancun the Urban Oasis, travelers highlight friendly staff and a relaxing pool area, plus a convenient downtown location, while also reporting that breakfast can be crowded and slow.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

brenda

Feb 10, 2026

·

Stayed 3 nights

Location was great

10

Shelley

Jan 28, 2026

·

Stayed 1 night

Stayed for three days due to flight cancellations and was quite happy to do so. Everything was clean...rooms, pool area, lobby, etc. Breakfast buffet offered a large selection of foods and the hotel staff, especially at the front desk were friendly and helpful.

8

Leah

Jan 25, 2026

·

Stayed 7 nights

Great staff, excellent customer service from Belsen and Ivan, would definitely come back!!

8

Elmar

Jan 18, 2026

·

Stayed 3 nights

Clean room, good service. The only thing missing was a refrigerator

10

Jeanne

Jan 10, 2026

·

Stayed 4 nights

We loved everything about our stay. Every staff member we encountered was friendly and helpful. The facility was clean and well maintained. The location was in walking distance of great local restaurants as well as other fun attractions. The gym and food also surpassed expectations.

Av Tulum 13-14, Centro, 22, Cancun, Quintana Roo, Mexico

Location

With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 10.7 mi (17.2 km) from North Beach.

Mercado 23(0.2 miles)

Las Palapas Park(0.3 miles)

Benito Juarez Municipal Building(0.4 miles)

Xbalamqué Theater(0.4 miles)

Ceviche Square(0.6 miles)

Mercado 28(0.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Smart Cancun The Urban Oasis

Amenities

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Guest reviews

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Amenities

Property description

Book on Vio

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Smart Cancun The Urban Oasis