Quality Inn & Suites Pittsburgh Harmarville

The bedding and towels were clean as were the toilet and sink. The room itself was very dirty with dirt and grime all over the walls and along the floor boards. The phone was covered in grime. When we plugged in our chargers, they either simply fell out of the wall socket or sparked when put into the plug. Numerous sockets could not be used at all including all of the ones directly by the bed. The lamp near the bed didn't turn on at all. The staff was friendly but odd. It appeared that they live there and multiple of them were hanging out in the lobby when not working. We had some issues with keys suddenly not working. They resolved it but it took some time and the entire issue was due to things the staff had done. The breakfast was not exactly what I would call continental. The "quality" in Quality hotels was simply not there. I would not return to this hotel if at all possible in the future.

We were able to get coffee right after checking into the hotel. This was a plus for my husband. Shortly after checking in, someone attempted to walk into our room. They apologized but it shouldn't have happened. We noticed that the light as you step into the room was not working. The breakfast was very good and fresh. We will probably stay again.

Nice hotel but needs some refreshing Very nice breakfast

Room was fine. Beds were comfy. Property was not in great shape. Better than a Roadway Inn

We chose to walk out. The hotel stunk of cigarette smoke from the minute we walked in the lobby. The guy across the hall was a long-term stay and had several cats who roamed the halls. The litterbox stink was unbearable. The bathroom ceiling was caved in with mold. The toilet was running non-stop. We went straight to out to our car and contacted Hotels.com for a refund. We did not use them to book the replacement hotel. Awful. Just awful.