Name: DoubleTree by Hilton Charleston Riverview
Address: 84 Ripley Point Dr, West Ashley, Charleston, South Carolina, United States of America, Charleston, Charleston County, US
Price range: US$138–US$502 per night
Rating: 8.47

What guests think

At DoubleTree by Hilton Charleston Riverview, travelers often find a convenient base a short drive from downtown, with free parking and a shuttle at times, making it an appealing alternative to staying in the historic center.

Rooms are typically spacious and comfortable with contemporary layouts, though road noise and limited “riverviews,” doorless showers that splash, and occasional humidity or AC quirks are noted. Service is frequently praised as friendly and helpful, though some guests report slow or confusing breakfast/bar service and occasional front-desk indifference. Recurring downsides include intermittent or slow-to-arrive hot water, housekeeping that is often by request, and sporadic maintenance issues alongside technology glitches and a cold, shaded pool. Expect a convenient, good-value stay if you prioritize space and location over flawless upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include free parking, a bar/restaurant, a small pool, a fitness room, and an occasional free shuttle to downtown. Feedback is mixed: the pool is often cold or closed seasonally, shuttle availability varies, and some access or maintenance issues occur.

Related guest reviews

10

Valerie

27 Feb 2025

·

Stayed 1 night

Clean and convenient to downtown activities. Free parking and friendly staff

10

Veronica

17 Sept 2025

·

Stayed 3 nights

Great location for what we needed. Only draw back was the pool area did not receive sun at really any part of the day and it was freezing cold water so not able to use. Staff was extremely friendly and service was great.

8

Steven

29 Jun 2025

·

Stayed 2 nights

All the staff was great during our stay. We had about 10 rooms for a family reunion. Some had issues with a/c and lack of hot water. These issues were never addressed by management. The facility offered our group of 40+ to use the conference room several nights which was great. The breakfast server, Vine, was super sweet. The bar had no frozen ice drinks but was good overall. Accessibility to downtown via driving was convenient. Parking lot was very spacious. Pool was small but adequate for quick dips. There was a fitness room but I didn’t use it. Check in and out was a breeze. Shout out to Sam at the guest desk as well, real nice to deal with. Decent stay but would overall rate 3.5 to 4

4

Kenny

28 Dec 2024

·

Stayed 1 night

Back entry door by our room was out of order. Heat didn't work in the room woke up freezing. Pool closed for season and no hot tub. Coffee was always out in the lobby. The location was nice and close to downtown and the hotel overall was nice and clean. Staff was friendly. Rating is poor due to the fact we didn't have heat during a very cold night and the broken entry door.

6

Donna

22 Feb 2025

·

Stayed 4 nights

Our stay was disappointing. This Cambria doesn’t have the rooftop bar that others have. But the real issue was all the little stuff. Most of the parking was around back, but we found out in the rain, that an entry door was out of order, so we had to find another. In the room, a USB port didn’t work. The lights at the top of the bathroom mirror didn’t work. The tub was clogged so it filled while running the shower. Staff fixed the light the third day and the clog was taken care of the same day, so that’s good. However, the Smart TV was dumb. There was no internet signal, so we couldn’t log into our own streaming accounts. We asked for it to be fixed, but we were told it wasn’t a smart tv—strange since it turns on saying Samsung Smart. It was raining so much, so not having decent TV in the evening was frustrating. However, it was really annoying that when we were checking out, another manager confirmed that we should have been able to cast from a phone and that nobody else complained about not being able to. With so many little things on top of other little things at another Cambria last year, my husband and I are done with Cambria.

10

Kathleen

2 Mar 2025

·

Stayed 1 night

Beautiful hotel, fresh, clean, well appointed, nice bar, great bartender!

10

Sharon

22 Nov 2024

·

Stayed 3 nights

Rooms were a good size with a large bathroom. We made use of their free laundry. It had easy drivable access to Charleston downtown where there’s plenty of parking for tourists. The hotel restaurant was very handy when you get back late from an excursion.

10

JoAnn

4 Oct 2025

·

Stayed 1 night

Only a 9 minute drive to down-town Charleston and the hotel provides a free shuttle.

8

Veronica

17 Oct 2024

·

Stayed 3 nights

It is a really nice hotel. Staff were excellent. Available food was hit and miss. Missed having some sort of breakfast on offer as there were no breakfast places in the immediate area.

10

Kevin

10 Mar 2025

·

Stayed 2 nights

I loved the heated pool.

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Cleanliness

Cleanliness feedback is mixed: many find rooms clean, but recurring reports cite dirty bathrooms, pests or odors, and worn areas. Housekeeping is often by request only, leading to missed refreshes or delayed trash/towel removal.

Related guest reviews

6

Shannon

6 Jul 2025

·

Stayed 3 nights

We arrived late the evening we checked in. We were all tired from work and driving to our destination. We checked in and the lady checking us in didn’t have the best personality. I asked her was the front the best way to get to our room for we had to unload all of our luggage, etc. She replied that we could come in the front door or backdoor. Well, I didn’t know where the back door was but we drove around to the back. One would have thought to tell a customer that if they had luggage, etc that maybe the front was the best choice since it had a rolling cart and the back didn’t. Anyway, we finally figured out how to get in the back with no help to the girl and we headed to our room. We got in and my husband had to use the restroom so he went to the bathroom and lifted the seat. He come out of bathroom and asked me how much I spent on the room and I told him. He said, it was not worth it if they aren’t going to do their jobs and called me to come to the bathroom to look. I looked and under the toilet, it was disgusting. We called down to the front desk and she said she could move us. We took our keys back downstairs and showed her the picture we took and she just looked at it and shrugged her shoulders like she could care less - no apology or nothing. There was also no continental breakfast of any sort either. Just a few things they need to work on for the price that they charge here. Hopefully they can get them resolved. Other than that, our stay was overall good.

2

Matthew

7 Sept 2025

·

Stayed 3 nights

Dirty room with a foul smell

8

John

24 Mar 2025

·

Stayed 2 nights

Did not clean room unless you requested by 11 am

10

Ashley

23 Mar 2025

·

Stayed 5 nights

Very clean and safe.

8

Jason

19 Jun 2025

·

Stayed 3 nights

Need to update their room cleaning policy, almost every place I stay is back to daily or every other day room cleaning. I was here three nights and not one refresh, had to take my own garbage out.

6

Tiffany

3 Sept 2025

·

Stayed 1 night

The Black lady that checked us in wasn’t nasty but she wasn’t polite either. The bartender was so wonderful. Beautiful well spoken and cordial Black lady. She needs to check guests in and be the face of the hotel. Her presence was absolutely beautiful and so inviting. She was the only staff member that made us feel welcomed. The room was okay I guess. It had a musty smell, stains on the bedding, and hairs in the shower. We dealt with it as the lady that checked us in wasn’t that nice so we didn’t want confrontation with her. Common areas were well organized and clean. Although the bartender was so amazing I won’t book with them again.

6

CHRISS

11 Oct 2025

·

Stayed 5 nights

Room had fruit flies my entire stay! Each time I put out small trash bag in the hallway, it took more than 12 hours to be removed from the front of my door. Housekeeping with major attitude!

10

John

4 Nov 2024

·

Stayed 1 night

The place is very clean and the staff is very friendly. The beds are comfortable and everything was clean in our room. The stay was wonderful and this will probably be the same place we will stay next time we come.

2

Inderjit

22 Sept 2025

·

Stayed 1 night

There was bugs on countertop in my room i recorded a video.

2

Matthew

18 Apr 2025

·

Stayed 2 nights

Mold in the bathroom

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Rooms

Rooms are spacious and comfortable with modern layouts and soft beds. Some note highway noise, limited views despite “riverview” ads, doorless showers that splash, dim lighting, humidity/AC quirks, and occasional Wi‑Fi/TV problems.

Related guest reviews

8

Ryan

23 Jul 2024

·

Stayed 2 nights

Overall the hotel is very nice and staff friendly. It felt like the A/C wasn’t enough to de-humidify the air in the room. In literally smelled like ocean water in the room and clothes were a tad damp though unworn.

6

Angela

31 Aug 2024

·

Stayed 2 nights

Hotel room was roomy. Shower water spilled out from half wall into the floor. Had a musty smell in the room. Air didnt get cold. Had it set on 60 and it felt like 70's and humid. Water ran constantly in the air return. Bed was comfortable. 13$ for breakfast that would be free at other hotels.

6

Lisa

4 Jan 2025

·

Stayed 1 night

The room had a retractable blind that was controlled by remote - it did not work but then the blinds randomly would open and close on their own - it was freaking us out . The adjacent door did not lock so anyone on the other room could have entered room 336

8

Sheila

24 Feb 2025

·

Stayed 2 nights

Lighting inside the room was WAY TOO DIM!

6

Deanna

24 Nov 2025

·

Stayed 5 nights

The room door wouldn't latch completely by itself, and you had to fight and lift it to latch for the key card lock to activate also. The room itself was ok and clean. The bathroom door wouldn't close correctly, and would slide past the stopping point and leave a big gap. The shower water would leak out onto the floor every time, but we had extra towels to handle it. The smell in the room would sometimes get really bad and seemed to be coming from the plumbing, but this seemed to be an issue around the city and not just the building though. The front desk staff was nice, but it appeared other staff were afraid to talk or answer questions. The breakfast was not free, but the staff didn't approach you to ask you for your room number, and didn't explain how you were supposed to pay for it. Even with the inconveniences, it wasnt a bad place and it was a good location for seeing things around town.

8

theresa

21 Jan 2026

·

Stayed 1 night

The check in service was great. The room is clean and comfortable. The free parking is wonderful to have. Unfortunately while we did not have internet most of our stay due to a cut cable per the staff.

10

Denise

8 Sept 2024

·

Stayed 2 nights

The room was perfectly laid-out and designed. Super comfy.

10

Melissa

18 Nov 2024

·

Stayed 1 night

The room itself was clean and spacious. Bed and bedding were very comfortable. Had a great stay!

6

Isa

21 May 2025

·

Stayed 2 nights

Nice room arrangement. However, the advertised riverview was rather limited. Also, no one told us that we had to request room service if we wanted it more often than every third day. For those reasons we would probably not come back.

8

Timothy

22 Apr 2025

·

Stayed 3 nights

The hot water seemed to have an issue. It took about 30 min to get warm enough to get in. Also, it’s pretty close to the highway. If you are a light sleeper it’s an issue. Bring your noise machine.

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Service

Staff are widely described as friendly and helpful. However, several guests experienced slow restaurant/breakfast service, inconsistent responses to requests, confusion at check-in, or unhelpful handling of issues.

Related guest reviews

10

Laurie

20 Mar 2025

·

Stayed 2 nights

Easy location to get to different parts of area to explore. Friendly staff.

2

Cristian

26 Feb 2025

·

Stayed 2 nights

While staying at this property, my car (and multiple other cars) were broken into in the middle of the night. Someone smashed all our windows in an attempt to steal. This property has no cameras in their parking lot, nor has security so it is the perfect environment for this type of crime. The property took no steps in ensuring the safety of their patrons, and offered no recourse as this all took place on their property. The staff was extremely nonchalant about the entire ordeal which led me to leave a day earlier than planned as I no longer felt safe staying at this hotel. Horrible experience and I caution anyone who is driving their car to stay here.

10

Kathleen

2 Nov 2025

·

Stayed 1 night

Staff very nice

8

John

9 Nov 2025

·

Stayed 2 nights

Clean room and courteous staff, however the APPS on the TV wouldn't work and it took forever for our breakfast to arrive, taking at least 30 minutes after ordering. The waitress was apologetic and thanked cus for patience or I would have rated lower.

4

Misha

25 Feb 2025

·

Stayed 2 nights

The service in the restaurant was absolutely ridiculous. Over 40 minutes waiting for 2 burgers, plus people who came after us got their food before we did. Then it took nearly 10 minutes to get my bill, AFTER I had to ask for it. At least 15 minutes from the time we ordered water to get the water. I also had a salad, didn't get silverware for over 10 minutes after telling her when she put it on the table.

6

theresa

28 Jan 2026

·

Stayed 1 night

This booking clearly stated the it included free parking - one of the prior reasons we choose this location. During check in despite telling the clerk these were the terms of the booking, she repeatedly said we needed to pay for parking. I told the clerk this was our 4 th staff at this hotel this month and we have never paid for parking. Other than this, the hotel, location were good.

6

Susan

4 Feb 2025

·

Stayed 2 nights

The property was clean and the location was perfect for us. However the front desk staff did not make us welcome upon arrival. Also we requested a room refresh at the front desk that never happened.

4

Stephen

28 Jul 2025

·

Stayed 2 nights

Very disappointing.. the shuttle service wasnt working, the room had mold. No debit or credit care use at the bar and the ATM wasnt working. Staff was not very friendly or helpful. Our room was never cleaned, asked for more towels which never came. Overall, very disappointed and would not recommend.

10

Angela

23 Dec 2025

·

Stayed 1 night

Wonderful stay. Sterling at the front desk was Amazing. He was very kind and helpful. I definitely recommend this hotel to anyone visiting Charleston.

6

Michael

16 Oct 2025

·

Stayed 1 night

Staff was not the friendliest, but not completely rude. When I arrived it was not busy, I was just asked for my name and ID. I was then given my room key but had to ask what room I was in and how to get to it. Oh, i was asked for my license plate number but never directed to where i could and couldn't park. Not very personable or interested in the guest. Nice hotel but was lacking the staff to match. Felt like they use to be TSA employees. I had some minor issues with the room like the the sink was slow draining, given the short time I stayed i didnt ask about getting it fixed, but if they cleaned the sink and let the water run for 10 seconds it should have been noticed before releasing the room.

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Location

Convenient for drivers, typically 8–10 minutes to downtown with free parking and a limited shuttle. Not very walkable, with highway surroundings and “riverview” expectations sometimes unmet.

Related guest reviews

10

Brent

1 Aug 2025

·

Stayed 2 nights

Wasn't too crowded- overall clean. Close to places to eat and shop.

10

Esther

30 Jun 2025

·

Stayed 2 nights

Love how close the hotel was to king street and all the major Charleston locations! Everything was so clean and we enjoyed it a lot! Definitely coming back!

8

Rebecca

15 Jun 2024

·

Stayed 3 nights

The property was nice. A bit away from the city center, but a nice mid-point between Charleston and Folly Beach.

10

Shane

10 May 2025

·

Stayed 7 nights

Not much around property however a good location to downtown, Folly Beach and airport.

10

Jodie

23 Dec 2024

·

Stayed 1 night

Great location, free parking, and spacious rooms. Would recommend to people visiting Charleston with a car

10

Richard

30 Oct 2024

·

Stayed 4 nights

Location. It was convenient to get into downtown Charleston and Folly beach.

8

Colleen LaVerne

14 May 2024

·

Stayed 3 nights

The property was listed as river view there was a view of the highway. It was disappointing and not a walkable distance to downtown which I was told was possible when I called.

6

Isa

21 May 2025

·

Stayed 2 nights

Nice room arrangement. However, the advertised riverview was rather limited. Also, no one told us that we had to request room service if we wanted it more often than every third day. For those reasons we would probably not come back.

10

JoAnn

4 Oct 2025

·

Stayed 1 night

Only a 9 minute drive to down-town Charleston and the hotel provides a free shuttle.

8

Calvin

12 Apr 2025

·

Stayed 4 nights

Nice place, but need to drive to eating places

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AI-generated summary based on recent guest reviews

Dining

The bar and on-site restaurant earn praise for tasty food and drinks. Service and value vary: breakfast is not included and often seen as expensive, with occasional slow service or limited availability.

Related guest reviews

10

Wilchardric

11 Feb 2025

·

Stayed 3 nights

Great hotel, very clean and close to downtown Charleston. The bartenders were AWSOME! THE DRINKS WERE STRONG AND CHEAP. The food was good and affordable. I will definitely come back again.

10

Wendy

16 Feb 2025

·

Stayed 1 night

It was a great location just west of the historic downtown. We toured several plantations and historic sites without the congestion. It also had a really good restaurant.

10

Sharon

8 Sept 2025

·

Stayed 1 night

The staff, the food and drinks were great. The rooms were very clean. I have no complaints at all.

8

John

9 Nov 2025

·

Stayed 2 nights

Clean room and courteous staff, however the APPS on the TV wouldn't work and it took forever for our breakfast to arrive, taking at least 30 minutes after ordering. The waitress was apologetic and thanked cus for patience or I would have rated lower.

8

Susan

13 May 2024

·

Stayed 5 nights

I would of liked a better menu for dinner and the breakfast is too expensive. Housekeeping was great! The bed was comfortable and great linens! Kudos to Kristyn G. in the bar, she went above and beyond to meet customer needs. The picture on your site, is miss leading, looks like it is on the River, it is not.

10

Kathleen

2 Mar 2025

·

Stayed 1 night

Beautiful hotel, fresh, clean, well appointed, nice bar, great bartender!

4

Scott

12 Nov 2025

·

Stayed 4 nights

Room was ok but nothing worked in the hotel. Cash register was down, was out of almost everything at the barr and didn't serve dinner for 2 out of 3 days. Bartender was rude and inattentive. Would not recommend this hotel knowing there are many other options. I've not given a bad review before this but I felt compelled to let others know.

4

Misha

25 Feb 2025

·

Stayed 2 nights

The service in the restaurant was absolutely ridiculous. Over 40 minutes waiting for 2 burgers, plus people who came after us got their food before we did. Then it took nearly 10 minutes to get my bill, AFTER I had to ask for it. At least 15 minutes from the time we ordered water to get the water. I also had a salad, didn't get silverware for over 10 minutes after telling her when she put it on the table.

8

Veronica

17 Oct 2024

·

Stayed 3 nights

It is a really nice hotel. Staff were excellent. Available food was hit and miss. Missed having some sort of breakfast on offer as there were no breakfast places in the immediate area.

8

Mike

23 May 2024

·

Stayed 3 nights

The hotel and staff were great but the breakfast was a ripoff. Would never recommend it to anyone. I have had far better free breakfasts at less expensive hotels. $13.00 for the breakfast was absolutely uncalled for.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $202	15 $214	16 $221	17 $207	18 $255	19 $254
20 $138	21 $155	22 $176	23 $186	24 $192	25 $257	26 $257
27 $138	28 $165	29 $176	30 $184

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $287	3 $285
4 $164	5 $188	6 $201	7 $190	8 $219	9 $440	10 $264
11 $183	12 $186	13 $180	14 $197	15 $222	16 $317	17 $314
18 $195	19 $175	20 $193	21 $212	22 $291	23 $502	24 $360
25 $159	26 $182	27 $194	28 $176	29 $164	30 $245	31 $245

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About this property

Location

Room options

Suite, 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds (Bathtub Shower)

Room, 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, River View)

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, River View (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, River View

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, River View

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Charleston Riverview

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Prices for upcoming dates