Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The property is located just a 1-minute walk from Apache-Sitgreaves National Forest and 14 minutes by foot from Ponderosa Plaza. It is 0.8 miles from Woodland Lake Park and 1.2 miles from Woodland Reservoir.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, though the minimum age for free stays is not specified.

Best Western Inn Of Pinetop - Pinetop-Lakeside Stay

Average nightly price at Best Western Inn Of Pinetop by month, last 12 months (USD)
Month	Average price
January	US$85
February	US$82
March	US$82
April	US$84
May	US$112
June	US$126
July	US$129
August	US$109
September	US$116
October	US$99
November	US$88
December	US$86

What guests think

Across recent reviews of Best Western Inn Of Pinetop, guests consistently praise friendly staff, convenient location, and a hot breakfast, while noting dated rooms, uncomfortable mattresses, noisy air conditioners, and occasional maintenance or cleanliness issues affecting bathrooms and showers.

Many describe stays as clean and quiet, yet several mention small bathrooms with low toilets and confusing shower controls. Breakfast is often considered generous and tasty, though a few found items missing or quality inconsistent. Expect a simple, older property that delivers value if you prioritize location and service over modern finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Motel-style property with convenient parking plus pet-friendly and accessible options. Some operational issues recur, including unavailable or locked ice machines and no public restroom in the lobby.

Related guest reviews

10

mark

4 May 2023

·

Stayed 1 night

Very nice little motel. Parking was super easy, right at room door, TV was excellent, simple enough for even me to use. Great bed & pillows, very quiet. Will come again.

10

cynthia

25 Oct 2024

·

Stayed 1 night

Very friendly reception by Charity the desk clerk when we checked in. Breakfast food was very generous and eating area was neat and clean. We stayed in a handicap accessible room which had easy access and safety features.

6

Virginia

31 Jul 2024

·

Stayed 1 night

I asked to check in early (1:30 rather than 3:00) & was told I could not. That was fine but then I asked if I could use the restroom. I was told “no”, we don’t have a public restroom. I was shocked as they offer a continental breakfast right there in the lobby. I said, “you don’t have a restroom for guests that come for breakfast?”. “No”. Not a sorry or anything, just no. We left & later checked in. The room was pretty clean but very run down & old. Coffee is beyond sub par but that in the lobby was really good. I went to fill the ice bucket & the machine was off. When I asked about it at the front desk I was told that it had been doing that. The gentleman was very nice & apologetic. Some painting & other repairs were going on at the hotel. That was fine but the workers had music blaring & hollering back & forth. I understand they need to start early but this extra noise at 8:00 am was a bit much. .

4

Randy

20 Oct 2025

·

Stayed 2 nights

Almost no toilet paper in room upon check-in (about 1/4” on one-roll) That’s a HUGE inconvenience. Also, dirt and urine build-up on outside of toilet bowl was visible. 3 signs for Ice-machine/Vending locations led to locked-doors. Front desk then directed me to go to the laundry-room where the ice-machine was located. That door was locked too, and although my room key turned the lock green, the door didn’t open. So, ice was not available to me at all.

10

john

16 Aug 2025

·

Stayed 1 night

Clean , comfortable, but needs updated...pet freiendly was awesome

8

Kristi

29 May 2025

·

Stayed 2 nights

Comfortable beds. Convenient parking outside our room.

8

Ned

29 Aug 2025

·

Stayed 4 nights

The smell of the cleaning agent used caused me to have a migraine. The Wi-Fi was intermittent. The floor in our room did not seem to be very clean. The desk clerk was very helpful. The breakfast offerings were plentiful and tasty. Parking was easy and plentiful. We would come back.

2

Marilyn

23 Jun 2025

·

Stayed 1 night

We did not stay there! We had arrived early and knew check in was at 3:00. But the receptionist said “ I’m not checking anyone now. We totally understand the policy. Just wanted to get a recommendation for a coffee shop, and sites…well. That was the icing…and when we asked to please use the restroom, she took us to behind the desk to a restroom. Apparently the hotel does not have a guest bathroom. We got the feeling we were unconvincing her. That was the cherry! Needless to say, definitely not recommending stay there!

10

Stacie

31 Jul 2023

·

Stayed 2 nights

The hotel is on a busy street so I thought it would be loud. It was quiet, the other patrons were respectful. It was wonderful. We were able to take our 2 large dogs with us. Always a plus. The room was clean. Most of all the staff was friendly.

6

Linda

19 Jun 2025

·

Stayed 1 night

Best part was probably the breakfast. Lots of choices. Other guests took all of the bananas, though - ha! It is an old style park at the door motel. Has been somewhat refurbished. Just don't have high expectations and you will be ok.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean, but several reported problems such as musty odors, mold, dirty toilets, or hair left in showers.

Related guest reviews

4

Randy

20 Oct 2025

·

Stayed 2 nights

Almost no toilet paper in room upon check-in (about 1/4” on one-roll) That’s a HUGE inconvenience. Also, dirt and urine build-up on outside of toilet bowl was visible. 3 signs for Ice-machine/Vending locations led to locked-doors. Front desk then directed me to go to the laundry-room where the ice-machine was located. That door was locked too, and although my room key turned the lock green, the door didn’t open. So, ice was not available to me at all.

8

Randall

22 Aug 2025

·

Stayed 1 night

Older hotel but clean quite and comfortable.

2

Rosalie

23 Sept 2025

·

Stayed 2 nights

Shower was very hard to use, had to ask staff how to use it! Coffee maker didn’t work, towels were very thin, bathroom ceiling had mold on it! Left after one day was supposed to stay one more day but wasn’t about to fight with the shower handle. Stayed there because ratings on your site said it was great!

10

Lisa

2 Jul 2024

·

Stayed 2 nights

Very clean, quiet, and staff pleasant

6

Lance

10 Jun 2025

·

Stayed 1 night

The room was clean, but was very outdated. The room smelled musty and the bathroom was extremely small.

6

Tania

14 Sept 2025

·

Stayed 3 nights

Decent for the price. Nice breakfast and friendly staff. The room was very musky and the shower was quite gross. Beds were okay.

10

germayne

27 Jan 2025

·

Stayed 3 nights

It was so nice. The room was very clean. As soon as we walked in, it even smelt clean. No issues at all.

10

Kelly

10 Nov 2024

·

Stayed 1 night

Room was very clean and bathroom was absolutely spacious.

8

Donna

25 Apr 2025

·

Stayed 1 night

Very nice place. Only complaint is that the shower had quite a long hair stuck to the wall! 😳 Other than that, comfortable bed, cooling and heating worked well, great breakfast in the morning and very nice staff.

8

Jeff

14 Sept 2024

·

Stayed 1 night

The room was clean but could use a little TLC. We requested and were able to get a first floor room, which we really appreciate.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with frequent reports of hard or uncomfortable mattresses, noisy AC units, small bathrooms with low toilets, and confusing shower controls; some guests still found them quiet or comfortable.

Related guest reviews

6

Jerry

21 May 2024

·

Stayed 5 nights

the room was comfortable, but very very outdated. for the price, I could have stayed somewhere that was much nicer.

4

Dani

1 Oct 2025

·

Stayed 2 nights

The problem we had was the beds. We rented 2 rooms both with queen beds and neither my husband or I could sleep the mattress was so bad and my sister in the next room over slept but had to take Advil she was so achy with the bed. How was it, baby?

6

Michael

3 Aug 2025

·

Stayed 2 nights

The room is outdated and the Air Conditioner was noisy and rattled all night!

8

Kristi

29 May 2025

·

Stayed 2 nights

Comfortable beds. Convenient parking outside our room.

8

Tiffany

22 Apr 2025

·

Stayed 1 night

Very nice for an affordable price. Firm mattress, which I like. Good size room.

6

Norman

7 Aug 2024

·

Stayed 4 nights

Bathroom door stuck, Hard to turn on the water in the bathtub . Toilet was low to the ground.

6

Lance

10 Jun 2025

·

Stayed 1 night

The room was clean, but was very outdated. The room smelled musty and the bathroom was extremely small.

2

Ronald

18 Nov 2024

·

Stayed 1 night

Ridiculous shower handles! We thought the shower water was off? Come to find you had to pull out the handle first? Like really really hard? The front desk said it was their number one complaint. They should advise people on how to turn on the shower! Will never go back!

4

Kim

16 Nov 2025

·

Stayed 2 nights

The room was clean, but the beds felt like we were sleeping on plywood. Most uncomfortable mattresses we’ve ever experienced

8

Trish

28 Oct 2024

·

Stayed 1 night

A little more rundown since the last time we stayed here 4 years ago. Air conditioner was extremely loud, plus traffic noise.

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and accommodating at check-in and breakfast, though a few guests experienced unhelpful interactions, early check-in fees, or slow housekeeping.

Related guest reviews

10

cynthia

25 Oct 2024

·

Stayed 1 night

Very friendly reception by Charity the desk clerk when we checked in. Breakfast food was very generous and eating area was neat and clean. We stayed in a handicap accessible room which had easy access and safety features.

10

Michael

21 Dec 2024

·

Stayed 1 night

Very nice property with great staff at check in.

10

Ulysses

22 Nov 2024

·

Stayed 1 night

The front desk was very accommodating! and she can even remember me from the call i made!!! The room is so clean! i comment it to the highest level!

2

Jeffrey

14 Apr 2023

·

Stayed 1 night

If I were to stay in the area again I would avoid this Best Western. I checked in around 6AM and informed the front desk staff that I had been driving all night and just needed to stay until about 3PM when my checkin time would have actually been. I didn’t care that I was paying full price for only a 9 hours stay but this guy charges me an extra $50 because I am checking in before 3PM. This is ridiculous!!! Everything else of the hotel was minimally adequate!!! The fridge in my room was broken as it was unplugged and had towels and stuff around it. They had a person serving their complimentary breakfast and she was very nice but she was serving the hot foods like some kind of portion control. They had to change my rooms because the first one they assigned me had a faulty fire alarm. I would avoid this hotel at all costs!!! The prior night I had stayed at a Best Western where I was not charged an early checkin fee, all their amenities were nice and you could serve yourself all the breakfast you would like. Again, love Best Western just this one seems outdated and focused on what they can charge you and not the services they provide!!!

6

Charles

8 Aug 2025

·

Stayed 5 nights

Had alittle trouble getting room cleaned

2

Leigh

26 Jun 2023

·

Stayed 1 night

We've stayed at many BW's over the past several dozen years, all over the US; this was the worst. Construction in the parking lot 8 ft. from our door that we hadn't been told about. Stains on carpet, ripped curtains, frayed lampshade, loud AC. Unfriendly front desk staff. If we could've found another place nearby we would've gladly left.

2

Marilyn

23 Jun 2025

·

Stayed 1 night

We did not stay there! We had arrived early and knew check in was at 3:00. But the receptionist said “ I’m not checking anyone now. We totally understand the policy. Just wanted to get a recommendation for a coffee shop, and sites…well. That was the icing…and when we asked to please use the restroom, she took us to behind the desk to a restroom. Apparently the hotel does not have a guest bathroom. We got the feeling we were unconvincing her. That was the cherry! Needless to say, definitely not recommending stay there!

10

Kathleen

29 May 2025

·

Stayed 1 night

Wonderful hotel, great location. Staff was so helpful. I will be back again whenever I’m in Pinetop.

10

Sue

23 Aug 2025

·

Stayed 1 night

The staff couldn't have been nicer! Friendly, efficient and welcoming. Complementary breakfast was excellent and more than I expected-hot bacon, potatoes, waffles and eggs with all the extras! The room interiors were clean, a bit dated and had a definite mildew smell, possibly from the rains the previous night.

10

Chuck

27 Dec 2024

·

Stayed 3 nights

EXCELLENT STAFF.

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AI-generated summary based on recent guest reviews

Location

Location is convenient for dining and area activities, and several guests found it quiet despite being on a busy street.

Related guest reviews

10

mark

4 May 2023

·

Stayed 1 night

Very nice little motel. Parking was super easy, right at room door, TV was excellent, simple enough for even me to use. Great bed & pillows, very quiet. Will come again.

10

Mary

21 May 2025

·

Stayed 1 night

We arrived about an hour early. They did a great job getting our rooms ready early. So very much appreciated. They had a very nice breakfast, too. We like this location a lot.

10

Marie L

1 Nov 2025

·

Stayed 1 night

Everything was great! Great location, clean and quiet! There’s a great little restaurant next door too!

10

thunderbear

25 Nov 2023

·

Stayed 2 nights

The location is extremely convenient for all types of amenities and the staff at GW continue to be courteous and attend to guest needs efficiently. It's a definite pleasure to stay at this Pinetop Best Western!

10

john

24 Jun 2024

·

Stayed 1 night

Great location , clean

10

Stacie

31 Jul 2023

·

Stayed 2 nights

The hotel is on a busy street so I thought it would be loud. It was quiet, the other patrons were respectful. It was wonderful. We were able to take our 2 large dogs with us. Always a plus. The room was clean. Most of all the staff was friendly.

10

Kathleen

29 May 2025

·

Stayed 1 night

Wonderful hotel, great location. Staff was so helpful. I will be back again whenever I’m in Pinetop.

10

David R

3 Aug 2024

·

Stayed 1 night

Clean room, free breakfast daily. Ground floor, hotel is close to grocery store, and many restaurants. Excellent Chinese resturant here Lotus Garden. Big portions.

10

George

6 Jul 2024

·

Stayed 1 night

It is nicely located and very convenient.

8

David

27 Jun 2025

·

Stayed 2 nights

The check in was friendly and breakfast was good, room was clean. The down side, the fan in the bathroom sounded like Mac Truck…..Loud & I mean Loud. The aircon unit is twenty years out of date and also made so much noise….. come on America you need to up date to new technology….. Great location and wonderful Chinese restaurant called the Lotus Garden up the street.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast earns frequent praise for variety and portions, but some mornings had missing items, inconsistent quality, or a staffed, cafeteria-style setup that felt restrictive.

Related guest reviews

10

JOHN

5 Oct 2025

·

Stayed 1 night

The breakfast was great and the staff is super friendly.

8

Susan

25 Mar 2024

·

Stayed 2 nights

The staff was great and very helpful, the rooms were clean but aging. It was priced on the higher end of what the other comparable hotels in that area were priced and I’m not sure it was worth it. Breakfast could have been better.

2

Jeffrey

14 Apr 2023

·

Stayed 1 night

If I were to stay in the area again I would avoid this Best Western. I checked in around 6AM and informed the front desk staff that I had been driving all night and just needed to stay until about 3PM when my checkin time would have actually been. I didn’t care that I was paying full price for only a 9 hours stay but this guy charges me an extra $50 because I am checking in before 3PM. This is ridiculous!!! Everything else of the hotel was minimally adequate!!! The fridge in my room was broken as it was unplugged and had towels and stuff around it. They had a person serving their complimentary breakfast and she was very nice but she was serving the hot foods like some kind of portion control. They had to change my rooms because the first one they assigned me had a faulty fire alarm. I would avoid this hotel at all costs!!! The prior night I had stayed at a Best Western where I was not charged an early checkin fee, all their amenities were nice and you could serve yourself all the breakfast you would like. Again, love Best Western just this one seems outdated and focused on what they can charge you and not the services they provide!!!

6

Virginia

6 Jun 2025

·

Stayed 1 night

The shower in the next room was SO loud. Bed was comfortable. The biggest disappointment was breakfast. We arrived at 7:30. No bacon, it arrived at 8 and it was all clumped up and fried to a crispy mess. The girl working didn’t care much for her job. It’s set up so we’re all bumping into each other, there was no flow. There’s no point in booking rooms with “free breakfasts”, just not worth the frustration and lack of quality.

8

Ned

29 Aug 2025

·

Stayed 4 nights

The smell of the cleaning agent used caused me to have a migraine. The Wi-Fi was intermittent. The floor in our room did not seem to be very clean. The desk clerk was very helpful. The breakfast offerings were plentiful and tasty. Parking was easy and plentiful. We would come back.

6

Maury

1 Oct 2023

·

Stayed 3 nights

Breakfast was not up to par. Many items were not available. We did enjoy the semi-private outdoor sitting area off our room.

4

Michael

3 Jul 2024

·

Stayed 3 nights

This property seems to be in decline. It's not terrible, but rooms don't smell fresh. AC is marginal. Breakfast is free, but very limited in choices and not especially tasty--kind of a generic scrambled eggs, greasy undrained bacon, and cereal approach. We've been there twice in the past month. Will stay somewhere else next time.

10

Sue

23 Aug 2025

·

Stayed 1 night

The staff couldn't have been nicer! Friendly, efficient and welcoming. Complementary breakfast was excellent and more than I expected-hot bacon, potatoes, waffles and eggs with all the extras! The room interiors were clean, a bit dated and had a definite mildew smell, possibly from the rains the previous night.

8

Tim

31 May 2023

·

Stayed 2 nights

I actually thought it was okay, but not spectacular. I didn't realize until I arrived that this BW has room entry from exterior doors, which I usually don't care for, just for security and noise purposes. The breakfast is served to you, you don't pick up your own choices, but you CAN ask for what you want, sort of cafeteria style. Most staff was nice enough although one person seemed a bit put off that you were asking them for anything, like they didn't want to be there. All-in-all, an acceptable stay for two days, noise not too bad, and it seems like a safe enough area. This coming from someone who prefers hotel stays with hallways and interior room entry.

10

Ken

27 Jan 2024

·

Stayed 2 nights

Great place to stay! Breakfast was excellent - Bacon, sausage, eggs, pancakes... Staff was super polite and the beds were comfortable!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $89	9 $113	10 $123
11 $80	12 $80	13 $85	14 $83	15 $85	16 $127	17 $135
18 $80	19 $80	20 $85	21 $85	22 $85	23 $102	24 $106
25 $80	26 $85	27 $89	28 $89	29 $89	30 $108	31 $114

Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $85	3 $89	4 $89	5 $89	6 $106	7 $114
8 $85	9 $85	10 $89	11 $89	12 $89	13 $97	14 $106
15 $80	16 $80	17 $80	18 $80	19 $80	20 $97	21 $106
22 $76	23 $80	24 $80	25 $80	26 $89	27 $97	28 $106
29 $76	30 $76

Best Western Inn Of Pinetop

Prices for Best Western Inn Of Pinetop

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Balcony (With Sofabed)

Guest reviews of Best Western Inn Of Pinetop

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Inn Of Pinetop

Prices for upcoming dates