Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6 AM to 9 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4 PM, and check-out is by 11 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific room features for accessibility are not detailed.

What is the location of the property in relation to key landmarks?

The property is centrally located in Pinetop, just a 3-minute walk from Apache-Sitgreaves National Forest and 12 minutes by foot from Ponderosa Plaza. It is approximately 0.7 miles from Woodland Lake Park and 1 mile from Woodland Reservoir.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

Rollaway beds are available for a fee of USD 35.00 per night. Cribs are not mentioned. Advance request or confirmation may be required.

Quality Inn Pinetop Lakeside - Comfortable Stay

Average nightly price at Quality Inn Pinetop Lakeside by month, last 12 months (USD)
Month	Average price
January	US$72
February	US$71
March	US$71
April	US$71
May	US$93
June	US$105
July	US$113
August	US$91
September	US$92
October	US$77
November	US$75
December	US$72

What guests think

At Quality Inn Pinetop Lakeside, guests describe a mix of comfortable, quiet stays and disappointing experiences, with noticeable differences in room condition, from updated and adequate to worn, noisy, or affected by odors and maintenance problems.

Breakfast is a recurring weak point, often a limited grab and go bag instead of the advertised hot buffet, though a few guests called it decent. Location earns praise for being close to restaurants, parks, and the ski area, while service experiences vary from helpful and responsive to understaffed with occasional key or room assignment errors. Expect a basic, budget stay with variable upkeep and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Guests appreciate convenient parking and several EV/Tesla chargers; a few note an on-site laundry and a small workout room, while the ice machine was occasionally broken.

Related guest reviews

8

Judith

13 Apr 2024

·

Stayed 1 night

Tesla charging stations! Very nice and easy to use.

8

D Scott

19 Oct 2023

·

Stayed 1 night

Good parking close to rooms. Area was not clean. Staff was a little snooty, staff parked there car right outside the door which made us park elsewhere to check in. I asked and he said, "that is management parking". last time I stay there.

10

Albert

17 Oct 2024

·

Stayed 2 nights

Clean room. Comfortable beds. Nice and quiet. Plenty of parking. 3 EV chargers (2 Tesla, 1 standard). Free breakfast in the morning in the lobby area. Cereal, yogurt, bagels /cream cheese, bread (for the toaster), Golden Malted Waffle station, juice station, coffee. Karen at the front desk was very friendly and and made us feel welcome. She is such a sweetheart.

10

gena

14 May 2024

·

Stayed 1 night

We were pleased with how clean the room was! A very comfortable stay. We chose this property in part for the advertised laundry on premise. There is only 1 washer and 1 dryer with no option to purchase soap/dryer sheets. Fortunately we had some with us. The quarters got stuck in the washer and since the front desk didn’t have the key to the machine, my husband had to pry it out with tools he had in his truck. The young man at the desk though was very attentive trying to help us out :)

10

Greggory

19 Aug 2025

·

Stayed 1 night

Our room was very clean and I really enjoyed the work-out room.

8

Crystal

29 Jan 2024

·

Stayed 1 night

Surly not the most upgraded place but very nice staff. They had Tesla charger and the location was great. Would stay here again.

10

Jim

28 Sept 2024

·

Stayed 1 night

parking in front of our room and quiet

8

Moses

5 Sept 2025

·

Stayed 2 nights

Gotta have a working ice machine!

8

Kenneth

2 May 2025

·

Stayed 1 night

Appreciated the acailable Tesla Charging.

4

Rob

9 Jun 2024

·

Stayed 2 nights

Water in tub didn’t drain. Ice machine broken.

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Cleanliness

Cleanliness is inconsistent: many report dirty floors, stained or smelly linens, and missed housekeeping, while others found rooms very clean.

Related guest reviews

6

Douglas

5 Aug 2025

·

Stayed 1 night

The room was nice, minus the couch that had very springy, mismatch cushions. The bed was comfy and the sheets were Amazing!!!! So Incredibly Soft!!! The shower curtain smelled musty/moldy Really Really bad!!! But overall, it was a clean room. Wifi was Not very good. I was not able to connect and it was a dead spot for Verizon. Quiet location and felt safe walking around property at night

2

Vaughn

25 Aug 2024

·

Stayed 2 nights

Check in process was great, the front office staff was friendly and welcoming. Uponf arrival to the room, we found it as pictured. Thorough walk through, items from previous guest were found in the freezer such as ice cream and bottled water. Bathroom had left over bar of soap and what appeared to be soiled rissue on the base boards. Screen on the window to our room appeared to have been broken from prying or attempted removal. Bathrooms need cleaning bad.

10

Arthur

11 Jan 2026

·

Stayed 1 night

Nice clean room

10

Robert

29 Jul 2024

·

Stayed 2 nights

We booked a two night stay. We enjoyed our stay here. The property was clean and quiet. Check in was quick and our room was ready upon arrival. The room itself was very clean and it didn’t smell like cigarette. The beds were comfortable. My family and I would stay here again

4

Sandra

20 Jan 2025

·

Stayed 2 nights

Rooms were not very clean. There was no room service. Hotel is very old and you could hear loudly people walking upstairs. Heating was good and breakfast was decent but no hot foods.

2

elishwa

6 Apr 2025

·

Stayed 1 night

The rooms are dated and the floors were dirty. Bathroom was also not in the best shape. The beds are squeaky and old. The free breakfast was what you get for free, watered down juice and mini bagels. The only hot item was the mini waffles you can make. Staff seemed like they did not want to be there or talk to guests. The location was the only ideal thing here. It’s min. Away from restaurants and are able to walk to shops. It’s also close to woodland park which is beautiful,

2

Jaye

1 Apr 2025

·

Stayed 3 nights

The floor and couch were filthy, fridge did not work, very dated, uncomfortable bed.

6

Patricia

5 Aug 2025

·

Stayed 3 nights

Staff was great especially Karen at the front desk. The room was fairly clean but the duvet cover was soiled and the room had a bad odor.

10

Vernon

16 Dec 2025

·

Stayed 3 nights

Karen at front desk was great, room was clean and comfortable

6

Susan

6 Sept 2024

·

Stayed 1 night

We stayed there because they have a destination Tesla charger. The floor in the room was filthy. I couldn’t take my shoes off.

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Rooms

Rooms are simple with useful amenities like microwave and fridge, and some are comfortable. Many mention dated furnishings, small bathrooms, noise from upstairs/thin walls, and maintenance issues with heaters, TV, and fixtures; Wi‑Fi reliability varies.

Related guest reviews

6

Douglas

5 Aug 2025

·

Stayed 1 night

The room was nice, minus the couch that had very springy, mismatch cushions. The bed was comfy and the sheets were Amazing!!!! So Incredibly Soft!!! The shower curtain smelled musty/moldy Really Really bad!!! But overall, it was a clean room. Wifi was Not very good. I was not able to connect and it was a dead spot for Verizon. Quiet location and felt safe walking around property at night

6

Evelyn

27 Aug 2025

·

Stayed 1 night

Kinda old but it was night so not a big deal

8

Charles

13 Oct 2025

·

Stayed 5 nights

took some time for things to start working heater did not work very well

10

Rebecca P

11 Mar 2024

·

Stayed 1 night

Room has been updated. Quiet and comfortable for a great price. Convenient location. No USB ports is a detriment.

6

Charles

3 Nov 2025

·

Stayed 1 night

Fix extremely loud heater in room 103 Everything else is great there

6

Donna

21 Jun 2025

·

Stayed 2 nights

My room was very run down and in need of updating and repairs. the floor under the desk was dirty and had hair on the floor.

10

Bruce

29 Nov 2025

·

Stayed 4 nights

The room had everything I needed. The cable TV service had no affiliate coverage. That was disappointing

6

Charlotte

15 May 2023

·

Stayed 2 nights

Room was ok. Had to kill a wasp in the room. Bathroom very small. .

6

Chad

13 Oct 2024

·

Stayed 1 night

Been upgrade but floor not level. Shower needs work. New fake wood floor all coming up I sure because the floor is sagging and unlevel.

6

Alan

15 Oct 2025

·

Stayed 1 night

1 night stay in Pinetop. I would not recommend. Beds were ok. The facilities are mediocre. One of the walls surrounding the sink/vanity had an object that had been mounted to the wall removed. Old screw holes were not repaired. The room had been painted while this object was on the wall, but they didn't bother to touch up this area to match the wall. It was a drastic difference in color. This motel rooms have exterior doors, which is okay. However, the black out curtains did not fully close, leaving a gap that anybody outside of the room could have looked through. There was just a general worn out look and feel. Another negative was that breakfast isn't served until 7 a.m.. Don't know if it was good or bad because we were on the road by 6:30. Not worth the price. Will not stay again.

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Service

Service experiences vary: many highlight friendly, helpful front-desk staff (often mentioning Karen), but others report rude interactions, understaffing, and occasional key or room assignment errors.

Related guest reviews

6

James

27 Jul 2023

·

Stayed 2 nights

The Hotel was very understaffed The receptionist was less then friendly Had problems going on with staffing so her demeanor followed the path of confusion and bitterness Was supposed to have hit meal breakfast complete with eggs and waffles, cereal, ext. no staff to get food prepared so the bagged up like a kids lunch a few things pre-packaged items. Then was given a room and key which was when I opened had other guest in it. How embarrassing that was. You can now imagine how it went 🥺☹️

4

Kathryn

1 Dec 2022

·

Stayed 19,326 nights

After checking in, staff gave key to my room to another guest, who walked into my room at 9p. Horrible to have my safety compromised. Then the staff called my room coldly trying to figure out went wrong - I felt accused. This error should never happened. Hotel management 101.

4

Janet

25 Jan 2024

·

Stayed 2 nights

Hotel website shows a very good hot breakfast (scrambled eggs, sausage, waffles, etc) included but got a bagged breakfast that was so bad it went right into the garbage. Certainly don’t go there for the breakfast. Website is very misleading. Also, inexperienced staff at front desk could not handle a very simple billing request.

10

Deborah

19 Aug 2024

·

Stayed 3 nights

We had a race track of kids above us. I let the front desk know and they promptly took care of the situation VERY kindly and professionally. Morning breakfast was great. Rooms were very clean. We will definitely stay there again. We had a great time celebrating our 34th wedding anniversary

2

Eric

25 Oct 2023

·

Stayed 3 nights

Beds Were Hard As A Rock And Well Beyond The Usability Tags Showed They Were 10 Yr Old Mattresses Also They Advertise A Free Hot Breakfast But You Get Canned Juice And A Brown Bag With A Frozen Burrito And A Muffin Also Check In Clerk Was Rude And Snappy

10

Mark

22 Jun 2025

·

Stayed 1 night

Staff was friendly and helpful, especially Karen in the lobby.

4

Paula

17 Sept 2023

·

Stayed 1 night

Check in lady was rude.

10

Michala

5 Jan 2024

·

Stayed 1 night

The staff was so friendly and the property was clean! I had a super late check-in getting there at 12:30AM, even that late in the night they were very kind asking about how my drive was. I stayed here overnight to go to Sunrise Ski Park the next morning and it was in a great location. We were close to all different kinds of stores and restaurants. From this Quality Inn it was about a 45 minute drive to the Ski Resort. If I come back to visit Pinetop I will definitely be staying here again.

10

Vernon

16 Dec 2025

·

Stayed 3 nights

Karen at front desk was great, room was clean and comfortable

10

Donnie

29 Jun 2025

·

Stayed 2 nights

I’ve stayed here 3X a year since 2022. Always a quiet and pleasant stay. Karen at the front desk is amazing!

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Location

Convenient location near restaurants, parks, shops, and the ski area; several guests also found it quiet and easy for late arrivals.

Related guest reviews

10

Lita

28 Nov 2023

·

Stayed 3 nights

Convenient and quiet, right behind Billy Creek and close to the lake and park.

8

Francisco

1 Jul 2024

·

Stayed 1 night

That it was next to lakeside park

8

Austen

29 Oct 2024

·

Stayed 3 nights

Good little hotel with basic amenities. Location was great, close to the local parks, restaurants and retail businesses. The room had a microwave and a good size mini fridge which allowed us to save some on eating out with the food we brought. Room itself was clean, good option for a family or average traveler. The breakfast was free and decent but lacked protein. It had the standard staples like juice, coffee, toast, bagels, yogurt, ect. Customer service was good, Karen helping with the breakfast was a gem who made us feel welcome and was kind to the children.

10

victor

29 Jan 2023

·

Stayed 1 night

Perfect for one night stay. Near many restaurants and ski shop.

8

Jessica

19 Aug 2024

·

Stayed 1 night

Property has 24-hour front desk so we were able to check in late. Property is close to restaurants and gas stations.

10

Brett

30 Dec 2024

·

Stayed 1 night

Early check in was appreciated centrally located was great , thanks a lot

10

Michala

5 Jan 2024

·

Stayed 1 night

The staff was so friendly and the property was clean! I had a super late check-in getting there at 12:30AM, even that late in the night they were very kind asking about how my drive was. I stayed here overnight to go to Sunrise Ski Park the next morning and it was in a great location. We were close to all different kinds of stores and restaurants. From this Quality Inn it was about a 45 minute drive to the Ski Resort. If I come back to visit Pinetop I will definitely be staying here again.

2

elishwa

6 Apr 2025

·

Stayed 1 night

The rooms are dated and the floors were dirty. Bathroom was also not in the best shape. The beds are squeaky and old. The free breakfast was what you get for free, watered down juice and mini bagels. The only hot item was the mini waffles you can make. Staff seemed like they did not want to be there or talk to guests. The location was the only ideal thing here. It’s min. Away from restaurants and are able to walk to shops. It’s also close to woodland park which is beautiful,

8

Andrew

12 May 2025

·

Stayed 4 nights

This was conveniently located and a clean room sizable enough for two people. The bed was comfortable and parking was convenient.

10

Sandi

23 Jun 2025

·

Stayed 2 nights

It was very clean. Great location. Staff was excellent! It had everything I needed. Very comfortable. Even though they were full it was very quiet. I will stay here again the next time I'm in town.

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Dining

Breakfast is often a limited grab and go bag rather than the advertised hot buffet, with sparse options and occasional equipment issues; a few guests considered it acceptable.

Related guest reviews

8

KATHERINE

8 Apr 2023

·

Stayed 1 night

I read that breakfast was included but when we went to the room for coffee and a little something to eat we were turned away. They are still doing the covid paper bag breakfast. There wasn't even a coffee machine. Even the federal government had already said covid was over. Why?

6

Katherine

28 Apr 2025

·

Stayed 1 night

Stayed one night while in the white mountains on a fishing trip, nursing a knee injury and just didn’t want to sleep on the ground lol. Clean and put together, but you get what you pay for. Had a warm bed to sleep in which is all my brothers and I really needed, but breakfast was limited to waffle batter, juice, sugary cereals, and yoplait, the TV didn’t work and front office didn’t seem too enthused to assist, so we just let it go. Not a big deal and not what we were there for anyway. Sink was very clogged up. All in all, if you just need a bed that’s not the ground, this is your spot. If you want over the top service and amenities, don’t expect it, and that’s alright. Got the job done.

4

Janet

25 Jan 2024

·

Stayed 2 nights

Hotel website shows a very good hot breakfast (scrambled eggs, sausage, waffles, etc) included but got a bagged breakfast that was so bad it went right into the garbage. Certainly don’t go there for the breakfast. Website is very misleading. Also, inexperienced staff at front desk could not handle a very simple billing request.

10

Albert

17 Oct 2024

·

Stayed 2 nights

Clean room. Comfortable beds. Nice and quiet. Plenty of parking. 3 EV chargers (2 Tesla, 1 standard). Free breakfast in the morning in the lobby area. Cereal, yogurt, bagels /cream cheese, bread (for the toaster), Golden Malted Waffle station, juice station, coffee. Karen at the front desk was very friendly and and made us feel welcome. She is such a sweetheart.

4

Tryphena

10 Mar 2024

·

Stayed 1 night

Website says free breakfast Not to go breakfast. Ever since covid u company stoped serveing hot breakfast. Bring it back. Front desk guy needs dress professional. Not sweat pants. Be more friendly

4

Dan

27 Dec 2023

·

Stayed 1 night

In the online pictures that advertise the amenities of the hotel it shows an eating area for breakfast - which also shows a complete hot breakfast buffet - waffles, eggs, sausage, etc. There was no such area and all we were offered was a grab bag with a breakfast burrito, muffin, and granola bar, and a juice. Definitely NOT what shows in their ad online!!

8

Judith

19 Jun 2024

·

Stayed 4 nights

We had two queen beds...one was comfortable and the other mattress not as good and it squeaked whenever you moved. Breakfast was good, but coffee maker broke down the last two days we were there.

8

Michael

27 Mar 2023

·

Stayed 1 night

The beds were very soft and comfortable. We were disappointed that the breakfast was only a bag n go.

2

elishwa

6 Apr 2025

·

Stayed 1 night

The rooms are dated and the floors were dirty. Bathroom was also not in the best shape. The beds are squeaky and old. The free breakfast was what you get for free, watered down juice and mini bagels. The only hot item was the mini waffles you can make. Staff seemed like they did not want to be there or talk to guests. The location was the only ideal thing here. It’s min. Away from restaurants and are able to walk to shops. It’s also close to woodland park which is beautiful,

8

Bruce

30 May 2023

·

Stayed 2 nights

The room was very clean and looks to have been recently refreshed with new tiled floor and shower. Conveniently located near restaurants and a convenience store across the street. The brown paper bag breakfast was a disappointment with packaged muffin, brownie and a breakfast burrito to be microwaved and eaten in your room. Other than at checkin there was seldom anyone at the front desk, even at checkout so very much handsoff and do it yourself. On checkout morning after eating breakfast locally we returned to find out room was being cleaned although we had not yet dropped off our keys and it was before checkout time. The housekeeper was a bit annoyed that she had cleaned the room but we were not finished with it. Obviously no one was communicating to housekeeping about who had checked out and who hadn't. Overall a decent place but for the price the amenities were lacking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $73	9 $100	10 $118
11 $78	12 $82	13 $82	14 $82	15 $82	16 $100	17 $109
18 $82	19 $82	20 $82	21 $82	22 $82	23 $91	24 $98
25 $88	26 $82	27 $81	28 $81	29 $89	30 $90	31 $90

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $81	3 $81	4 $90	5 $90	6 $90	7 $90
8 $81	9 $81	10 $81	11 $81	12 $81	13 $99	14 $90
15 $81	16 $81	17 $81	18 $81	19 $89	20 $90	21 $90
22 $81	23 $89	24 $81	25 $81	26 $99	27 $90	28 $90
29 $81	30 $81

Quality Inn Pinetop Lakeside

Prices for Quality Inn Pinetop Lakeside

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Quality Inn Pinetop Lakeside

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Pinetop Lakeside

Prices for upcoming dates