Name: Comfort Inn & Suites Pittsburgh Fox Chapel
Address: 180 Gamma Drive, North Side, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Allegheny County, US
Price range: US$81–US$149 per night
Rating: 6.88

What guests think

Reviews of Comfort Inn & Suites Pittsburgh Fox Chapel paint a mixed picture, with frequent praise for friendly staff and highway access but many complaints about cleanliness, maintenance problems, and inconsistent facilities like the pool, fitness room, and on‑site dining.

Rooms are often described as dated, with hard beds, noise, and unreliable amenities such as Wi‑Fi, fridges, and HVAC. Breakfast and the bar get mixed feedback, ranging from tasty and friendly to understocked or closed. Expect basic accommodations with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool access is unreliable, with frequent closures, cold water, or dirty conditions; the fitness room is limited or has broken equipment. The bar/restaurant is sometimes enjoyable but also intermittently closed; some entrances and exterior areas feel poorly maintained.

Related guest reviews

4

Kenneth Kern

7 Jul 2025

·

Stayed 5 nights

Cantina was closed entire 4th of July weekend. Breakfast no plates the final 2 days. Pool closed do to Furries clogging drain. Need I go on

6

michael

24 Jul 2023

·

Stayed 1 night

The pool was broken, the fitness centre was just 6 treadmills.

8

Diana

27 Jul 2024

·

Stayed 2 nights

Pool was nice amenity in summer. Entrances with trash bins in front were smelly and smoke smell in hallways. For someone with asthma this is a trigger.

4

Cindy

10 Nov 2025

·

Stayed 7 nights

The staff was very nice. I booked the hotel for its indoor pool. When we went to swim on day 2, it was super cold. I asked the front desk and they told me the part for heating the pool is ordered but not yet delivered. All week the pool wasn’t available for my use the entire stay 7 days. I booked there for the pool. I had my autistic son with me and I wanted to let him swim. Very disappointing. As I was checking out a guy was heading to the pool. We talked and he too booked there for the use of the pool. Also, the mattress felt like sleeping on a brick. Not comfortable.

4

Bill

26 Dec 2024

·

Stayed 1 night

The room was clean, the bed was comfortable, and the staff was friendly enough. However, a swimming pool was advertised but it could not be used because the heater was broken. In the fitness room, not only was it dirty, 4 out of the 5 machines did not function properly. It was a very pathetic fitness room. While a hot breakfast was advertised, it was not available because the person who takes care of it took a vacation day. That was a laughable joke and very disappointing. then, I could not get a receipt upon checkout. It is unlikely that I will stay there again.

8

Steven

22 Jun 2025

·

Stayed 2 nights

Check in was straight forward. There are many side entrances so getting to your car is easy. Room was updated and clean but the mattresses were on the older side. You could hear road noise and neighbors. We did have a fire alarm our second night at 3:45. Pool was nice and clean. Breakfast was basic, nothing over the top. Overall, if you’re looking for a hotel on the cheaper end of the spectrum and don’t want or need lots of extra frills this could be for you. Location was very convenient to the Zoo and local mall and restaurants.

4

Mandi

31 Oct 2025

·

Stayed 2 nights

The room was mostly clean, but the bathroom had mold on the ceiling. The halls were really bad. Pool was very dirty and unkept. Had to go buy ice because the ice machine had mold all over it. If they don't clean the outside, the ice maker definitely isn't getting cleaned. We stayed 2 nights. The first morning the maids left a trolley of all the garbage they took from rooms in the hall outside our room. It was still there the next morning.

6

Cornelius

7 Jul 2024

·

Stayed 1 night

The pool water was cloudy. The bar and grill on premises was closed. Given it was a holiday weekend, I would have expected it to be open. The room was less then expected. the TV for the size room was small.

4

Dustin

16 Jul 2024

·

Stayed 1 night

The large pool

6

Viswanath

8 Jul 2025

·

Stayed 2 nights

Property is in great location but not that well maintained. Booked for the pool couldn’t get that. If maintained well great place for stay

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests report poor cleanliness: dirty bathrooms, mold, trash in hallways, stained linens, and unpleasant odors. A few mention acceptable or clean areas, but consistency is a recurring issue.

Related guest reviews

2

Katherine

3 Nov 2025

·

Stayed 3 nights

Yeah so if you have the money to stay somewhere else, DO! To put things simply, this hotel is nasty. Nothing looks clean, we had to request a new shower curtain bc the one in our room had mold all over it, the toilet leaked on the floor when ever it was flushed, moldy and cracked ceiling in the bathroom. For breakfast, there was not enough food for the guest staying there. They advertised laundry room but it was nowhere to be found. Giant paint stain in the hallway that’s apparently been there for a while. It was just terrible. I plan on emailing corporate because this hotel needs a major change and a good deep clean! Please trust all bad reviews bc we made the mistake of ignoring them and booked this hotel anyway!!!! PS….you can definitely hear through their thin walls.

2

Jennifer

26 May 2025

·

Stayed 1 night

We were in town for a concert at Mr. Smalls theatre and this was the only hotel near by available. It was a 10 minute uber to the venue. Upon arrival there was plenty of parking. Front desk staff was friendly. We got a king room and it was disgusting. Floors were dirty, not vacuumed or mopped, end tables were sticky, bathroom had toilet paper pieces on the floor and hair in the tub. I travel with a cleaning kit so we just cleaned up the best we could and headed out for the night. I’m thankful it was just for a night. The property was visibly dirty, lobby, hallways. Never again.

6

Joanna

3 Nov 2025

·

Stayed 2 nights

The room I reserved was not available, so the only other option was a different room which was supposed to be discounted. I was charged to full original amount and have not been successful obtaining any refund. In addition, the room was dirty, tv service was not available, and half of the pillows did not have a pillowcase when I checked in.

2

Nino

15 Nov 2025

·

Stayed 1 night

Room was so dirty and disgusting will never be coming back

4

Mandi

31 Oct 2025

·

Stayed 2 nights

The room was mostly clean, but the bathroom had mold on the ceiling. The halls were really bad. Pool was very dirty and unkept. Had to go buy ice because the ice machine had mold all over it. If they don't clean the outside, the ice maker definitely isn't getting cleaned. We stayed 2 nights. The first morning the maids left a trolley of all the garbage they took from rooms in the hall outside our room. It was still there the next morning.

2

Jacob

1 Nov 2025

·

Stayed 1 night

The only thing that looked clean was the lobby. The hallways were filled with trash. When we gor to our room there was garbage on the floor and hair in the shower. The day time staff was nice but one of the check in ladies was probably on drugs. We asked for our room to be cleaned when we left for the afternoon. When we go back we could tell housekeeping was not in to clean our room. When we asked for a different room later on the gentleman at the front desk was rude and you could tell he was just there for a paycheck. I would not recommend this hotel to anyone.

2

Sean

2 Nov 2025

·

Stayed 3 nights

The room was disgusting. There was semen on the floor and nightstand. No blacklight required to see it. We left right away.

2

Kristina

5 Apr 2025

·

Stayed 1 night

Unfortunately, I cant give a good review about this hotel. I will say that the staff was friendly but the room was so dirty. I've been a cleaning lady for 25 years and started in housekeeping so I understand the job. Its hard work and you arent always given the time to be picky. This review is based on the basics. Our room smelled like Chinese Food and we actually found rice on the floor that confirmed that the people before us must have eaten it in the room (which means the carpet was never vacuumed before we checked in). I cleaned the bathroom before we used it because it was the worst I've ever seen in a hotel room. There was dried pee around the side of the tiolet and floor around it. The floor was so dirty and hadn't been cleaned for months. I know what that looks like....trust me. I washed up the floor by hand with some lysol wipes we had in the car and it was blacker then black. The only thing clean in the room was the sheets. If you are looking for friendly staff and clean sheets then this is your place. I never write bad reviews but I had to on this one. Luckily it was only one night so we just dealt with it.

2

Geraldine

21 Nov 2025

·

Stayed 1 night

The facility is very outdated and dirty. The pool looked green and algae growing in it. My friends room didn’t have toilet paper and when she asked for some they handed her a box of Kleenex and said they were out. Toilet didn’t flush well and tub drained very slow. The bar was okay. Not sure how this place hasn’t been condemned. Would not recommend anyone to stay here.

2

Amy

26 Oct 2025

·

Stayed 2 nights

Room was utterly gross—grimy windowsills, walls scattered with boogers, tub didn’t drain and had hair in it upon arrival, bathroom drawer coated with a mysterious sticky substance. Back-door entrance opened without having to scan your key. Alternatively, beds were clean (as far as I could tell), and towels were in abundance. All in all, the condition of the room made for an uncomfortable stay, and, at points, I felt dirty simply existing in the room. The hallways, as well as the room at points, smelled of cigarettes more often than not. When on rare occasion the smell of cigarettes had dissipated, it was replaced with the comical reeking of weed. Our keys stopped working prior to checkout time. If, for any reason, you plan to stay at this establishment, make sure your booking aligns with the bead and mineral show. Maybe the only bright spot on a dingy smudge of a “hotel.”

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and can be noisy, with hard mattresses and maintenance issues like nonworking fridges or TVs, uneven HVAC, and spotty Wi‑Fi in distant rooms. The layout is sprawling, making some rooms a long walk from the lobby.

Related guest reviews

8

Brenda

1 May 2023

·

Stayed 1 night

Air conditioning was loud and shut oof throughout night.

8

sharyn

24 Apr 2023

·

Stayed 2 nights

Bed was too hard

6

Jeffrey

28 Dec 2024

·

Stayed 2 nights

the room telephone didn't work. the television kept buffering. the heat temperature could not be changed. lots of things didn't work. I was there for two nights and should receive two complimentary nights for all the issues.

4

Cindy

10 Nov 2025

·

Stayed 7 nights

The staff was very nice. I booked the hotel for its indoor pool. When we went to swim on day 2, it was super cold. I asked the front desk and they told me the part for heating the pool is ordered but not yet delivered. All week the pool wasn’t available for my use the entire stay 7 days. I booked there for the pool. I had my autistic son with me and I wanted to let him swim. Very disappointing. As I was checking out a guy was heading to the pool. We talked and he too booked there for the use of the pool. Also, the mattress felt like sleeping on a brick. Not comfortable.

8

Steven

22 Jun 2025

·

Stayed 2 nights

Check in was straight forward. There are many side entrances so getting to your car is easy. Room was updated and clean but the mattresses were on the older side. You could hear road noise and neighbors. We did have a fire alarm our second night at 3:45. Pool was nice and clean. Breakfast was basic, nothing over the top. Overall, if you’re looking for a hotel on the cheaper end of the spectrum and don’t want or need lots of extra frills this could be for you. Location was very convenient to the Zoo and local mall and restaurants.

6

EZHILARASU

17 Jul 2025

·

Stayed 3 nights

Property was renovated. No wifi if room is far from reception and no Tmobile service.

8

Mishell

20 May 2025

·

Stayed 3 nights

Hotel was average. Only feedback would be that the furniture is very outdated and could use a revamp. It seems like they don’t clean the rooms not in use often. Our room was ok, but a couple things were dirty like the ice bucket, stained bedding, and microwave. We reserved 2 rooms one with 2 beds and another with a queen bed and pull out sofa. Both rooms seemed like they haven’t been cleaned in a while before we checked in. Pull out sofa in one room was broken, that you couldn’t even use it.

6

Crystal

6 Jan 2025

·

Stayed 2 nights

Beds were horrible with 1 barely on a base. Room had a smell to it!!

6

Marshall

24 Jun 2024

·

Stayed 2 nights

It was very average, all except for the below average, not working AC. In the main building it was hotter than the hubs of hell took a whole good night, and part of the day for the room to cool off

6

Marianne

16 Jun 2025

·

Stayed 1 night

I felt the room was dirty. There was hair left in the shower. Our actual mattress in the room was dirty. The rooms need to be updated. The pictures paint a different picture.

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: some staff are kind, helpful, and resolve issues, while others are absent, slow at check‑in, or unresponsive to requests. Housekeeping scheduling and follow‑through are inconsistent.

Related guest reviews

2

Valerie

9 Apr 2023

·

Stayed 1 night

The motel is severely understaffed. Although I was offered a free upgrade, I have not been able to rest because I have been waiting for four hours to have my room cleaned. The front desk manager has been very professional and attentive in addressing issues.

8

Armanuel

29 Oct 2025

·

Stayed 1 night

Customer service

2

Shaun

30 Oct 2025

·

Stayed 2 nights

My reservation was never booked with the hotel despite me receiving confirmation email with a confirmation number. The staff had no idea how to resolve this situation And were not helpful at all. We were left stranded with no place to stay. I will never use hotels. COM again or stay in another comfort inn!

10

Rose

15 May 2024

·

Stayed 2 nights

hotel was a bit dated, but comfortable. Breakfast was fantastic.

10

Rose

29 Jun 2025

·

Stayed 3 nights

The staff were awesome very helpful and accommodating. I would stay here again.!!!

4

Shilpa

20 Aug 2025

·

Stayed 2 nights

Very loud people/ guests. Big wait for breaskfast. Short staffed for the size of hotel.

4

Jayne

7 Jun 2024

·

Stayed 1 night

asked for a first floor room with a convenient place to park and unload, was given a room and vague directions for entry (around back, door 8). Got there. No room with that number anywhere. Not even on room signage directions, Oh, turns out it was upstairs. I asked for another room - anything as long as it wasn\'t a smoking room. Was then given a room that STILL required stairs or the inconvenience of an elevator. Entered room - and it smelled SO horribly of smoke that it was revolting. Already SO tired from a 13 hour drive, that I couldn\'t take another step and accepted my fate of a disgusting room. THEN - the front desk guy by and knocked and was confused that he had given me this particular room when he was standing with a couple that had been booked in the same room! and then he had to go looking for another room for them. Like a clown show on steroids. Couldn\'t wait to leave. Gross "breakfast eggs as well

10

Dayna

3 Apr 2025

·

Stayed 5 nights

The assistant manager is very helpful and very nice. We have some issues going on in our apartment to where we are unable to stay there so we had to get a room and she was so helpful with us with this

6

Bridget

1 Sept 2025

·

Stayed 1 night

I didn’t like that they tried charging my card four times because they didn’t get an answer when calling the room about check out

8

edward

8 Sept 2023

·

Stayed 2 nights

Housekeeper Penny brought extra towels and room was very clean Weekend breakfast worker very quick and friendly especially with my child

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Location

Convenient to Route 28, the Pittsburgh Zoo, and nearby shopping/dining, with easy highway access. Several note it is off the beaten path or in an industrial area and can be hard to find.

Related guest reviews

10

Mark

18 Mar 2024

·

Stayed 2 nights

A bit away from the beaten path, but worth the extra few minutes to get there.

8

Thomas

8 Dec 2024

·

Stayed 1 night

Comfortable, great location for easy highway access

4

Jason

1 Feb 2024

·

Stayed 1 night

Rather unclean property and quite far from other amenities.

10

Lisa

25 Sept 2024

·

Stayed 2 nights

Easy access to Rte 28 to get to shops in Fox Chapel.

10

Natasha

29 Dec 2024

·

Stayed 2 nights

There is nothing by the hotel that is walkable however the hotel does have a bar/restaurant and a small convenience store. The young lady who checked us in was so sweet.

8

Edward

7 Jun 2024

·

Stayed 1 night

It is an average hotel, not bad and not good. The location is a little bit difficult to navigate.

8

Steven

22 Jun 2025

·

Stayed 2 nights

Check in was straight forward. There are many side entrances so getting to your car is easy. Room was updated and clean but the mattresses were on the older side. You could hear road noise and neighbors. We did have a fire alarm our second night at 3:45. Pool was nice and clean. Breakfast was basic, nothing over the top. Overall, if you’re looking for a hotel on the cheaper end of the spectrum and don’t want or need lots of extra frills this could be for you. Location was very convenient to the Zoo and local mall and restaurants.

8

Johnathan

12 Jul 2025

·

Stayed 4 nights

Clean and easy expressway access

8

Carl

6 Apr 2025

·

Stayed 3 nights

We choose this hotel for its location near our family. The staff is friendly, the entry ways and stairways usually need vacuuming.

8

Mary

14 Jan 2025

·

Stayed 1 night

There were not very many people there but all of the employees at the place were very blind and helpful. Kind of out of the way near an industrial area. It was fine though

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality varies widely, from plentiful and tasty to understocked with long waits or missing items; some days it is not serviced. The on‑site bar/restaurant can be a plus, but hours and availability are inconsistent.

Related guest reviews

4

Kenneth Kern

7 Jul 2025

·

Stayed 5 nights

Cantina was closed entire 4th of July weekend. Breakfast no plates the final 2 days. Pool closed do to Furries clogging drain. Need I go on

8

Joseph

27 Jun 2025

·

Stayed 1 night

Friendly staff, clean rooms, good breakfast.

8

MELISSA

20 Nov 2024

·

Stayed 1 night

Inside property was very nice and clean, the bar and restaurant was great. Definitely need more staff members for the breakfast crowd, they couldn't keep the food trays filled. The outside of the property could use an overhaul clean up, so much discarded furniture laying out in the open in the section 8 entrance. Looks terrible.

10

Parankirinathan

24 Mar 2024

·

Stayed 1 night

Safe, secure, easy parking, night manager is good at the front desk, amazing breakfast, the lady who worked on the day is so friendly and good customer service as well

10

Chloe

19 Jun 2025

·

Stayed 1 night

We stayed here for the U.S. Open and it was perfect for our short stay. The rooms were clean, not super modern, but they were pretty good. Bed was comfortable. Check in was very easy. The price was reasonable. Area was safe with lots of restaurants and fast food places around it. The best part was the morning breakfast! Prior to heading out for the day, we enjoyed a fresh, warm breakfast at the hotel. The woman, who I assumed had prepared the meal, seemed to take a lot of pride in her work. Tasted good and was fresh! I would definitely stay here again!

8

Jennifer

18 Feb 2025

·

Stayed 1 night

The Comfort Inn was a solid family stay for the price. We had great service at both the bar and at breakfast with a great variety of food. The room was mostly clean, but the condition of the room could use some attention. We had a refrigerator that didn't work and heavily stained blankets needing replaced.

6

Jennifer

3 Aug 2025

·

Stayed 1 night

Would have rated service much higher except that complementary breakfast was out of eggs, sausage, milk, yogurt, biscuits, and fruit by 8 am the morning after our stay. Food was not replenished during the 20 minutes we were there.

4

Bill

26 Dec 2024

·

Stayed 1 night

The room was clean, the bed was comfortable, and the staff was friendly enough. However, a swimming pool was advertised but it could not be used because the heater was broken. In the fitness room, not only was it dirty, 4 out of the 5 machines did not function properly. It was a very pathetic fitness room. While a hot breakfast was advertised, it was not available because the person who takes care of it took a vacation day. That was a laughable joke and very disappointing. then, I could not get a receipt upon checkout. It is unlikely that I will stay there again.

4

Shilpa

20 Aug 2025

·

Stayed 2 nights

Very loud people/ guests. Big wait for breaskfast. Short staffed for the size of hotel.

10

Steven

17 Oct 2025

·

Stayed 2 nights

Clean room, good service, good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$76
February	US$76
March	US$84
April	US$108
May	US$105
June	US$108
July	US$110
August	US$98
September	US$103
October	US$108
November	US$93
December	US$85

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $112	17 $83	18 $94	19 $144
20 $86	21 $86	22 $86	23 $86	24 $86	25 $111	26 $136
27 $86	28 $86	29 $86	30 $86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $109	3 $149
4 $86	5 $86	6 $95	7 $84	8 $83	9 $148	10
11 $116	12 $83	13 $83	14 $83	15 $83	16 $108	17 $145
18 $83	19 $83	20 $84	21 $84	22 $83	23 $119	24 $123
25 $84	26 $83	27 $83	28 $81	29 $83	30 $95	31 $102

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, Multiple Beds

Suite, 1 Queen Bed with Sofa Bed, Balcony

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed

Suite, 1 Queen Bed with Sofa Bed

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed with Sofa Bed (Upgrade)

Standard Room, 2 Double Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Inn & Suites Pittsburgh Fox Chapel

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Prices for upcoming dates