Name: Homewood Suites by Hilton Indianapolis Carmel
Address: 11355 North Meridian Street, Indiana, United States of America, Indianapolis (and vicinity), North Indianapolis, US
Price range: US$127–US$368 per night
Rating: 8.38

What guests think

At Homewood Suites by Hilton Indianapolis Carmel, guests often praise the friendly staff and convenient, quiet location, while feedback frequently notes ongoing renovations, inconsistent cleanliness, and recurring issues with the pool, hot tub, and general maintenance.

Breakfast is often described as good with plenty of options, though some guests found items lukewarm or service ending earlier than expected. Suites are large with kitchens and comfortable beds, but decor and fixtures can feel worn, some rooms face noise, Wi-Fi can be spotty, and climate control may struggle. Some guests also reported billing disputes or slow responses, so confirm details at check-in and verify current renovation and amenity status to ensure the stay fits your plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations have closed or limited amenities at times; guests frequently cite a cold or out-of-order hot tub, a chilly or occasionally dirty pool, and intermittent issues or closures (fitness room, elevator, ice machines) plus some parking constraints.

Related guest reviews

6

chris

18 Nov 2023

·

Stayed 1 night

Hot tub was freezing cold and very dirty, bathroom wasn't cleaned very well. Room is ran down and needs some attention. Staff was very friendly and tried to accommodate. Breakfast was horrible and cold. Teenagers running halls all night. Slamming doors and yelling at 2-3 AM. Because it is Hilton I guess I expected a better stay.

8

Rory

4 Jun 2025

·

Stayed 1 night

The staff was outstanding and the room and libby area were very nice accommodations. However, there were blackberries under the couch. The fitness room was completely tirn apart for remodeling (this was not communicated). Half of the parking lot was not available due to construction trailers and equipment. One piece if equipment even parked in a handicap space that we needed for our car. Breakfast was great, staff was nice....just condition due to construction and road construction should have neen noted.

8

Kimberly

25 Sept 2024

·

Stayed 1 night

Very nice property. The only unfortunate thing was I was told the pool was heated, but since the pool is a continuous one from inside the building to outside the building and the nights are cooling down, the pool was not very warm. Otherwise, we had a very nice stay and recommend the hotel.

4

Ray

10 Aug 2025

·

Stayed 1 night

The room was clean. How ever the tub /show was very slippery. The Hotel was booked, But the Hot Tub was Green and the Pool was Murky. Breakfast was good. Opinion: They need more Help, maybe parttime?

10

Dana

16 Aug 2025

·

Stayed 1 night

Great amenities with an indoor and outdoor pool option.

6

Valerie

26 May 2025

·

Stayed 3 nights

We reservedthis property for the amenities. The breakfasts had many options and was clean and delicious. Was a busy weekend for Indy 500. Ice machine on 1st and 2nd floor did not work, we went to use the grill and it had no propane tank, the gym was closed do to remodeling, all starways were being carpeted friday at check in. We went to use hot tub friday night and was a dirty scum floating over top. I would think as its a Hilton property, they would care about their customers service better.

6

chris

19 Nov 2023

·

Stayed 1 night

Hotel is ran down. Breakfast was horrible and cold. Hot tub never heated up and was filthy.

6

Marina

9 Jun 2025

·

Stayed 1 night

Property is very run down and does not look like the photos included. Very disappointed that there also was not a notice of all the work being done on the interior; fitness center was closed due to work. And area was not clean or organized where they were doing work, left unkept and messy. Lots of trip hazards in lobby and down 1st floor hallway. Outside exterior very run-down including roof and landscaping. Just disappointed.

10

Anita

29 Jul 2023

·

Stayed 7 nights

We stayed there for a week while we waited for our house to close. It was clean and exactly what we needed. Pool was awesome for the kids especially that the outside and inside pool was connected and they could swim in and out. Definitely recommend to families.

2

KAREN

29 Nov 2025

·

Stayed 1 night

Key cards were not ready at check in. We waited in our room 7 hours waiting on them before we could leave to do stuff. Breakfast was subpar and pool water & hot tub cold.

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Cleanliness

Cleanliness is inconsistent: many rooms are reported fresh and tidy, but repeated complaints mention stained or smelly linens, dirty dishes, musty odors, poor deep cleaning, and trash left in hallways or common areas.

Related guest reviews

10

Kari

13 Aug 2025

·

Stayed 2 nights

We had a great stay, the room was clean and large, we couldn't hear the neighbors in the room next to us at all, and the room darkening curtains were the best I've ever seen! Seriously, they blocked out ALL the light/sun from outside. The hotel itself seems a little outdated and kind of dirty (there was ALWAYS trash sitting by all the trash cans and in the stairwell, but the room was clean and we didn't have any issues. The breakfast area was HUGE but I was kind of disappointed by the selection of food, it was nothing special. We stayed 2 nights and the second morning went to Lincoln Square Pancake House instead and it was AMAZING (highly recommend their pancakes). The area around the hotel seemed safe and LOTS to do within about a 10 minute drive. We would definitely stay here again.

4

cecile

23 May 2025

·

Stayed 1 night

Shower Pan need to be destained. Coffee table and the sino had water marks. They did not look clean.

2

Windy

7 Feb 2025

·

Stayed 1 night

Room was dirty. Please see pictures if I could have afforded to go to another hotel I would have. Spilled stuff on night stand tv hanging off by screws. Ottoman had food on it. Drawer had a bug inside bed wasn’t made right it was just thrown on long black hair in bed. Just dirty

4

Tammy

1 Dec 2025

·

Stayed 1 night

Pillow and towel with large red stain. Other towels very smelly.

10

Erin

26 Oct 2025

·

Stayed 2 nights

The room was very clean and larger than expected. The front desk receptionist greeted me with a warm disposition. There was a large variety of items for breakfast and spacious seating.

6

Molly

19 Jun 2025

·

Stayed 3 nights

2 of the bath towels had stains/holes in them. Trash/crumbs behind the bedside tables.

4

Djeneba

20 Jun 2023

·

Stayed 2 nights

I stayed in this hotel from June 16 to June 18. It was disgusting! I don't know if it is because the room we got was just dirty. Even dirty shoes from previous guests were left in our room. There was a dirty sheet left on the sofa bed as well. The cleaning crew left dirty shoe prints in our shower when they came by while we were out. They threw soaps we were using and never replaced them. I complained when I was asked about my stay but nothing was done. I will probably look elsewhere next time. I do not recommend if cleaned rooms are importatnt to you. I am attaching some pictures

10

Brent

13 Dec 2025

·

Stayed 1 night

The hotel is pretty big but only 3 floors. It is nice being able to stay in a suite and have the extra room plus kitchen amenities. The hotel and room was well kept and clean.

6

Shani

20 Oct 2023

·

Stayed 2 nights

I stayed here because it’s close to my office. I was disappointed in the cleanliness of the rooms, and that they weren’t serviced regularly. People began placing their trash in the hallway. Yuck. Staff was friendly.

6

Jennifer

25 Sept 2024

·

Stayed 2 nights

I booked a room with a balcony. We were on the first floor, so it was really a patio. The door lock did not work properly and the door didn\'t open correctly. We alerted the front desk and they came and "fixed" the door. It was clear they just sprayed WD-40 in the track because for the rest of our stay, the room REEKED of oil. The hotel is old and run down and not clean. The surfaces are clean, but it\'s pretty obvious the rooms are never deep-cleaned. The couch was filthy, the mirrors were very smudged, the patio door was disgusting, the floor by the tub and behind the bathroom door was disgusting, the carpeting was stained, etc.

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Rooms

Spacious suites with kitchens and generally comfortable beds, but decor and fixtures show wear, some guests report noise, spotty Wi-Fi, and HVAC that struggles to cool.

Related guest reviews

10

Kari

13 Aug 2025

·

Stayed 2 nights

We had a great stay, the room was clean and large, we couldn't hear the neighbors in the room next to us at all, and the room darkening curtains were the best I've ever seen! Seriously, they blocked out ALL the light/sun from outside. The hotel itself seems a little outdated and kind of dirty (there was ALWAYS trash sitting by all the trash cans and in the stairwell, but the room was clean and we didn't have any issues. The breakfast area was HUGE but I was kind of disappointed by the selection of food, it was nothing special. We stayed 2 nights and the second morning went to Lincoln Square Pancake House instead and it was AMAZING (highly recommend their pancakes). The area around the hotel seemed safe and LOTS to do within about a 10 minute drive. We would definitely stay here again.

6

Katie

28 Mar 2024

·

Stayed 1 night

Fair property for the price. Staff were friendly at check in, easy to park and check in. Centrally located. Our room faced the highway and we heard road noise all night. Breakfast is standard hotel breakfast; my kids enjoyed the waffle maker. The property is not new; there are small things that would make it much nicer. The vinyl ottoman/table had stains on the sides that would have easily been wiped, the wallpaper was peeling off in the bathroom, the window had streaks running down them (not sure what it was) and the carpet had not been cleaned or vacuumed. Beds, bathroom and kitchen were clean. If in the area again would probably try a different hotel.

8

Stanley

14 Nov 2023

·

Stayed 5 nights

Nice location with good access to freeways; rooms have kitchen and are roomy.

8

Patricia

28 Sept 2025

·

Stayed 1 night

Noisy rooms, paper thin walls. Cold coffee at coffee stand, breakfast was cold.

10

Cole

25 Nov 2025

·

Stayed 1 night

The room was huge and very comfortable.

10

Dan

2 Nov 2025

·

Stayed 2 nights

The staff was so courteous. The room was clean and beautiful. The WiFi was spotty if I had one complaint.

6

Jason

12 Sept 2024

·

Stayed 2 nights

Room was fine for the purpose of our trip. However, the temperature was very hot and the air conditioning took a long time to cool the room and even still it didn’t cool the room entirely. It was a very stuffy night and it was very uncomfortable. The bed was hard, other than that was fine but at the end, the clerk would not print out a receipt showing our total bill, which I found odd.

10

Pamela

4 Oct 2023

·

Stayed 1 night

We enjoyed all the extra room in the suite and it’s convenient location. We had plenty of privacy and access to everything we needed for our stay.

10

Kathleen

21 Jul 2025

·

Stayed 1 night

Great location for a quick stop. Room was big with a small kitchen. Easy parking and quiet location. Good breakfast and pool.

10

Alton

7 Feb 2025

·

Stayed 2 nights

A great hotel with great rooms and suites. Clean, comfortable, and a very nice place to stay. Highly recommended.

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Service

Often friendly and accommodating, with helpful front-desk interactions and occasional early check-ins; however, multiple reviews cite billing disputes, room-type mixups, and slow or unavailable maintenance or follow-up.

Related guest reviews

2

Jessica

29 Nov 2025

·

Stayed 1 night

I stayed because my son was having a procedure done at Peyton Manning Children’s hospital we got there late Monday night had to be at the hospital by 6am Tuesday morning. They charged my card on file for “incidentals” which was my Hilton AMEX card. I didn’t check that night or even next day being so busy I didn’t check until a week later and noticed they charged $90.08 which is ridiculous for hold for incidentals but then never refunded I called to dispute they said I had to go through hotels.com then they contact the hotel to dispute we’ve been emailed back and forth for a week and final answer is the charge is justified because I didn’t get a receipt when I checked out so there’s no proof I stayed! Check the damn security cameras are you kidding me no proof I stayed! And apparently there’s nothing more I can. Every time I called to speak with staff about this they were very rude telling me contact hotels.com. Hotels.com was very nice and understanding but it’s still complete BS I’m out $90 but I was in a hurry running late to the hospital I didn’t want to wait for a printed a receipt! BEWARE ALWAYS ASK FOR PRINTED RECEIPT AS PROOF OF STAY!

10

Jerelyn

2 Dec 2025

·

Stayed 3 nights

Staff was outstanding!

4

Nicole

10 Dec 2023

·

Stayed 1 night

Confirmation email stated check in was from 2-11pm. We arrived at 2:30 and were told check in wasn’t available until 4pm. We left and returned at 4:00. The room still wasn’t ready. I requested that I receive a call when the room was ready. We had a carload of kids and now needed to come up with even more things to kill time. I still hadn’t received a call by 4:50 so I contacted the hotel and was told the room was now ready. Check in went smoothly and we settled in. The room was clean on the surface but there were curly black hairs in one of the bathroom sinks. We checked out the next morning at 11:00. At 11:44 I realized we left an important possession behind and asked if the room had been cleaned yet. The receptionist was very rude and had a poor attitude the entire conversation and said that nothing was turned in and she didn’t see a supervisor so there was nothing that she could do. She took down my number and said she would call if it was turned in. I called back a few minutes later to notify her that my husband was on his way to see if he could locate it. Thankfully the staff had found it and gave it to him when he arrived. He was unaware of my interactions with the staff but had the same perception and even described her as “hateful”. We are planning another upcoming stay but will opt for another hotel in hopes of a friendlier experience.

2

Jack

20 Apr 2025

·

Stayed 2 nights

Toilet stopped working at 11:30 p.m. No help. Had to move to another room at midnight.

10

Shirley R

6 Oct 2025

·

Stayed 1 night

I had considerable trouble straightening out a flawed reservation but MATTIE sensed my frustration and intervened by calling a number I couldn't"t reach and all was solved. Upon our arrival MICHELLE was most friendly and helpful and offered and filled our water containers with ice and delivered them and 2 bottles of water to our room. Super service.

10

Gloria

24 Sept 2025

·

Stayed 2 nights

The staff was very accommodating. We had a red eye flight and got to the hotel and asked if we could check in early and just like that they put us in our room, We were so thankful we were able to rest before the wedding.

10

Jennifer

11 Sept 2025

·

Stayed 1 night

Check in staff was stellar

6

John

7 Apr 2025

·

Stayed 2 nights

Staff simply was not friendly or really cared to address needs or questions. Very surprising- simple requests were ignored. One example- phone didn’t work when I arrived- asked to get fixed- nothing. The lady who checked me in just needs some customer service training. Also parking was sparse and part of hotel was in bad need of cleanup and safety improvements.

10

Nick

12 Dec 2025

·

Stayed 1 night

Good accommodations with a value price. Staff were also very helpful.

2

Jennifer

27 Apr 2025

·

Stayed 1 night

The property charged me for my stay even though I had paid Expedia when I booked. I have been unable to get ahold of the property (I spent 25 minutes on hold before I had to hang up), and I’ve spent at least 30 minutes in a chat with Expedia. I’m still waiting for someone to refund me for one of the charges. I was charged twice for one night stay. That is unacceptable. If there was a problem between the hotel and Expedia, they should work it out. However, this hotel chose to charge me (when they took my card, they stated it would just be for incidentals) rather than deal with Expedia. Pretty terrible customer service by the hotel.

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Location

Convenient Carmel location near Main Street, hospitals, shopping, and highways; area feels safe and is often quiet.

Related guest reviews

10

Astrid

19 Aug 2025

·

Stayed 3 nights

Clean, quiet, good location.

10

Paul

12 Nov 2023

·

Stayed 2 nights

Was close to everything....

8

Stanley

14 Nov 2023

·

Stayed 5 nights

Nice location with good access to freeways; rooms have kitchen and are roomy.

10

Crystal

20 Jul 2024

·

Stayed 2 nights

We were traveling for summer lacrosse playing at grand park. This hotel was pretty convenient for us and the room was perfect.

10

Tiffany

31 Dec 2025

·

Stayed 1 night

Great place to stay in Carmel, not far from Main Street. Breakfast was ok.

10

Arthur

5 Apr 2023

·

Stayed 2 nights

I liked where the property was situated. Strategically 8 minutes away from shopping and restaurants.

10

Hector

1 Dec 2024

·

Stayed 1 night

It's quiet and safe area.

10

Dana

1 May 2025

·

Stayed 1 night

Very close to IU North Hospital and Riley Children's hospital

10

Cynthia

6 Apr 2024

·

Stayed 2 nights

Clean, comfortable. Breakfast was accpetable. They allowed me to check in a bit early. Very conveniently located.

10

Dennis

19 Nov 2024

·

Stayed 1 night

It was a great location for our two day tour of doctor visits!

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Dining

Breakfast is widely liked for selection and value, though several guests found items cold or service ending early; the evening social/reception is limited or occasionally not offered.

Related guest reviews

6

chris

18 Nov 2023

·

Stayed 1 night

Hot tub was freezing cold and very dirty, bathroom wasn't cleaned very well. Room is ran down and needs some attention. Staff was very friendly and tried to accommodate. Breakfast was horrible and cold. Teenagers running halls all night. Slamming doors and yelling at 2-3 AM. Because it is Hilton I guess I expected a better stay.

10

eric

4 Jul 2024

·

Stayed 1 night

Very nice choice. Sizable suite with all the perks. Walk in shower was great. Staff was helpful. Evening reception was a nice touch. Would stay here again!!

10

Leah

5 Apr 2025

·

Stayed 3 nights

Beautiful hotel. We were told the hot tub wasn’t working but when we got there it was. Loved the pool and hot tub. The hot breakfast everyday was amazing (variety of bacon, sausage, biscuits and gravy, eggs, French toast changing daily)

8

Patricia

28 Sept 2025

·

Stayed 1 night

Noisy rooms, paper thin walls. Cold coffee at coffee stand, breakfast was cold.

10

Wanda

16 Nov 2025

·

Stayed 2 nights

Breakfast was fresh and well stocked. Rooms where clean, and the staff was excellent

4

NICOLE

26 Jul 2024

·

Stayed 5 nights

Breakfast was often cold and was closed early 2 of the days we were there. The water was shut off for a leak but we were never told. We found out about the water shutoff when attempting to shower. When asked the manager said a message was just being sent out to occupants -Never received a message. I will say the other manager Nick was very helpful with concerns and our stay. He was quick to respond and followed through with his word. Beds were comfortable. Bathroom was clean. Decor was out dated and aged.

8

Debbie

22 Nov 2025

·

Stayed 1 night

Room was wonderful. Bed very comfortable. Very clean. Breakfast was good with lots of variety but omelette, sausage and potatoes were only lukewarm. Staff very friendly.

10

Sherry

7 Sept 2025

·

Stayed 1 night

We enjoyed our stay. The room was spacious and clean. It was also quiet, which we appreciated. Breakfast was good and they had decaf coffee which was a major plus.

10

Monica

6 Jun 2025

·

Stayed 1 night

It was a very clean, comfortable stay. Breakfast was great

10

Lyndi

1 Jan 2024

·

Stayed 2 nights

Love staying at this hotel! We were just disappointed that they don't have the social anymore between 5-7 in the evening. It was one of the reasons we chose this hotel since we would be there Christmas night.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$121
February	US$119
March	US$155
April	US$195
May	US$204
June	US$236
July	US$275
August	US$139
September	US$124
October	US$147
November	US$123
December	US$122

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $219	19 $219
20 $141	21 $206	22 $159	23 $159	24 $161	25 $180	26 $193
27 $135	28 $163	29 $204	30 $368

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $226	3 $275
4 $127	5 $138	6 $155	7 $154	8 $172	9 $296	10 $292
11 $127	12 $154	13 $154	14 $154	15 $146	16 $235	17 $227
18 $127	19 $172	20 $316	21 $316	22 $366	23	24 $232
25 $127	26 $145	27 $146	28 $145	29 $145	30 $227	31 $227

Homewood Suites by Hilton Indianapolis Carmel

Prices for Homewood Suites by Hilton Indianapolis Carmel

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 Bedroom

Suite, 1 King Bed, Accessible

Suite, 1 Bedroom, Balcony

Suite, 1 King Bed (Roll in Shower)

Suite, 1 Bedroom

Guest reviews of Homewood Suites by Hilton Indianapolis Carmel

Who stays here?

What guests think

Property policies

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Good to know

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FAQs about Homewood Suites by Hilton Indianapolis Carmel

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