Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and should be arranged at least 24 hours in advance.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in Jacksonville (Northwest), within a 15-minute drive of Jacksonville Naval Air Station and Terrace Park. It is approximately 9.6 miles from EverBank Stadium and 10.7 miles from Jacksonville Zoo and Gardens.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Operational hours may vary.

Country Inn & Suites Jacksonville West

Average nightly price at Country Inn & Suites by Radisson, Jacksonville West, FL by month, last 12 months (USD)
Month	Average price
January	US$102
February	US$107
March	US$130
April	US$118
May	US$126
June	US$128
July	US$129
August	US$124
September	US$124
October	US$113
November	US$111
December	US$103

What guests think

At Country Inn & Suites by Radisson, Jacksonville West, FL, travelers frequently praise the friendly staff, comfortable beds and convenient location off I-295, while noting the older, worn condition, occasional odors, and mixed experiences with cleanliness and maintenance.

Multiple reviews mention a cash-only $100 deposit requirement for certain local guests, which some found inconvenient or poorly communicated. Breakfast feedback is mixed, ranging from tasty and varied to limited or served cold, with occasional dine-in-only rules. Overall, it suits quick stopovers if you value access and price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities feel mixed: guests note recurring hot tub issues and a fitness room that varies in quality, alongside convenient though occasionally disrupted parking.

Related guest reviews

8

Alexis

4 Jun 2024

·

Stayed 2 nights

It’s weird that this is the ONLY hotel I’ve stayed in that required $100 CASH ONLY deposit. Every hotel I’ve ever stayed in will put a hold on your debit or credit card for whatever the hold amount is. What if I didn’t have cash? I couldn’t get my money back for the hotel. My hotel was paid for in advance. I won’t make this mistake again. I know now to call & ask before I book at hotels. So if they got robbed, we’re just assed out when it could have been done electronically like all other hotels. They were working on the parking lot so space was limited and most of the vehicles were large. Very inconvenient. Otherwise staff was nice, rooms were clean.

6

Kevin

24 Oct 2024

·

Stayed 1 night

Nothing special for a truck stop hotel close to the Hwy. Lobby and hallways had an awful smell. The hot tub was drained except the rain water and decaying leaves accumulating. The AC in the room sounds like a jet taking flight but at least it can be unplugged. The good things: free parking, breakfast, clean room. Comfy bed. Cheap. For a one and done stay, it works. If I were staying any longer, I would be somewhere else.

8

Terry D

26 Jan 2025

·

Stayed 1 night

Ice machine needs cleaning. Black flecks throughout the ice. Breakfast food would be hotter is chaffing dishes were turned on before breakfast rather than after breakfast had started and eggs/sausage/potatoes had already gone cold. Otherwise decent stay.

8

Eric

26 Feb 2023

·

Stayed 1 night

Nice hotel. Parking lot a little strange

8

Diohn

2 Nov 2025

·

Stayed 2 nights

Room very clean. Breakfast better than most with peppers, cheese and salsa to add to the scrambled eggs. Nice clean fitness room with weights and treadmills.

10

PATRICIA

3 Mar 2025

·

Stayed 1 night

Great water pressure, soft sheets, breakfast and EV charging.

4

Savannah

8 Jul 2024

·

Stayed 1 night

All In all my stay was good the only thing g that upset me every after I tired the knob in the Jacuzzi or hot hot tub and it would work so hopefully that can be fixed asap

8

Amber

24 Feb 2024

·

Stayed 1 night

Only think was wrong was the elevators were down and we was all on the fourth floor that’s a lot with a child but other than that it was nice

10

sioung

17 Apr 2023

·

Stayed 1 night

Right next to the highway, fast , easy to find . Friendly staffs and plenty of parking .

10

LaToya

14 Jul 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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Cleanliness

Feedback is inconsistent: many mention clean rooms, but multiple reviews cite pests (ants or roaches), mildew or smoke smells, filthy floors, and visible mold, with occasional housekeeping misses.

Related guest reviews

6

Freddie

6 Sept 2025

·

Stayed 2 nights

One of the main problem I had with the room is when I start seeing ants crawling on the floor, I killed like 6 or 7 of them my first night of staying there, that's is why I give them a 3 star rating.

4

Rezonia

8 Apr 2024

·

Stayed 1 night

I believe that the hotel is very out dated. It has mold by the air conditioner in room 104.

4

Jackie

25 Apr 2024

·

Stayed 1 night

The bed was uncomfortable and the floors were filthy.

6

Sheldon

26 May 2025

·

Stayed 2 nights

The property is worn. Smells upon entering. Moldy panels in roof. Carpet smells. Just needs a good deep cleaning and/or remodel. The staff was super nice. But the independent owner needs to renovate. First and last time at a Radisson.

10

robert

11 Jan 2026

·

Stayed 1 night

Very nice room. clean, comfortable and quiet.

6

Latoya

4 May 2025

·

Stayed 1 night

We found a condom wrapper between the bed and nightstand. We were given a new room and the new room smelled of strong mildew scent.

8

Edward

27 Dec 2025

·

Stayed 3 nights

Room was clean and quiet, staff very nice and friendly.

2

Christopher

1 May 2025

·

Stayed 2 nights

Roaches on the floor in the room and uncomfortable bed

10

latonya

7 Oct 2025

·

Stayed 2 nights

Everything was good except there was an ant problem on the night stand next to the beds. House keeping but without any spray. Suggested getting that taken care of before next person check in

2

Dennis

16 Mar 2025

·

Stayed 1 night

This place is disappointing and disgusting. My ceiling was peeling off and it smelled like mildew all over the hotel. Breakfast was terrible couldn’t even get fresh grits I never usually review places but I had to so I could save people from ever going to this hotel.

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AI-generated summary based on recent guest reviews

Rooms

Beds are often comfortable and some rooms feel spacious and quiet, but decor and fixtures are dated, with reports of highway or AC noise and inadequate light blocking.

Related guest reviews

10

Jackeline Machuca De los

17 Nov 2024

·

Stayed 1 night

Well, I liked the room, it was spacious and clean throughout and I felt very calm.

2

Aaron

11 Oct 2025

·

Stayed 1 night

The traffic from the freeway at night was really loud. The breakfast was fair at best, staff was marginal at best. The manager was particularly bad.

8

Dawn

8 Dec 2024

·

Stayed 1 night

Very friendly front desk woman and very helpful. I just wished I'd known there was a room darkening shade as unfortunately I didn't sleep because there were parking lot lights blaring in room all night.

6

Kevin

24 Oct 2024

·

Stayed 1 night

Nothing special for a truck stop hotel close to the Hwy. Lobby and hallways had an awful smell. The hot tub was drained except the rain water and decaying leaves accumulating. The AC in the room sounds like a jet taking flight but at least it can be unplugged. The good things: free parking, breakfast, clean room. Comfy bed. Cheap. For a one and done stay, it works. If I were staying any longer, I would be somewhere else.

8

anthony

18 Mar 2024

·

Stayed 1 night

Very nice but nousy on the interstate highway side!

8

Juan

18 Jun 2024

·

Stayed 1 night

Very old tv equipment and don't support apps

8

Pamela

19 Jan 2025

·

Stayed 1 night

It was okay. We were on the 3rd floor and wallpaper in the hallway was pulling away. There were also several places where areas of the hallway had been cut out but not yet repaired. There was some damage near the bathroom baseboards which should be repaired and painted. It is located in an industrial park with many semi tractors being parked there. The view from our window was of that parking lot. It was quiet and we felt safe, the front desk staff was very friendly and the breakfast was plentyful, but I thought it was a little overpriced, although it is directly off of I295. We stayed there because of the proximity to an even we were attending.

6

Philip

3 Feb 2024

·

Stayed 1 night

Good Hotel a little older or a little rough but it seemed clean, my big upset was it was crazy noisey train blowing it's horn very 30 minutes all night long, Ptac really super noisy people constantly slamming doors, got no sleep at all

8

Nakisha

30 Apr 2023

·

Stayed 2 nights

Staff was very nice but the facility is in need of a remodel. Peeling paint, peeling wallpaper outdate bathrooms

10

LaToya

14 Jul 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful, yet recurring complaints include a cash-only $100 deposit for certain locals, slow or uneven responses, and occasional check-in or room assignment problems.

Related guest reviews

2

Aaron

11 Oct 2025

·

Stayed 1 night

The traffic from the freeway at night was really loud. The breakfast was fair at best, staff was marginal at best. The manager was particularly bad.

10

Stephanie

3 Sept 2025

·

Stayed 2 nights

Staff is always friendly, the areas are clean and parking is accessible and easy to manage.

2

Jason

19 Feb 2023

·

Stayed 1 night

Drove over 6 hours arriving to hotel at 2:00am with the wife and 2 all kids to find the hotel gave our room away with no warning and notice. Terrible experience and very poor customer support from hotel. Would never book with them again.

10

Jesse

12 Sept 2025

·

Stayed 6 nights

The staff was very friendly and helpful. Worked with me on multiple reservations

8

Jada

15 Jun 2025

·

Stayed 2 nights

The only drawback was if you live within 3 hours of the hotel, you have to put down a 100 dollar cash deposit. They don't have an ATM so you have to find one. You get it back after your stay. Other than that it was a nice hotel. The bed and pillows are super comfy. I'd stay there again.

10

christine

22 Sept 2025

·

Staff was professional fun and engaging.

4

Brian

10 Aug 2025

·

Stayed 1 night

To start, at check-in, the lobby attendant insisted we pay a $100 cash deposit. When we entered the room, there were no sheets on the bed, and no shower curtain. There was also a towel stuck in the side door last night, which raised concerns about security.

8

Edward

27 Dec 2025

·

Stayed 3 nights

Room was clean and quiet, staff very nice and friendly.

6

Ashley

21 Jun 2025

·

Stayed 1 night

I booked my reservation online on hotels.com. When i arrived at the hotel, i went to check in, & the 1st thing the lady said to me was "your aware of the $100 deposit for anyone who lives within a 2 hour radius right?". I said no, its not listed anywhere on the website, not even when i went to pay online, there was NOTHING about a deposit. She said anyone who lives within a 2 hour radius

2

Allen

15 Mar 2023

·

Stayed 7 nights

Spent a week here and staff didn’t clean room when requested. No customer services. Front desk staff really need to be properly trained. I wont even come here again, nor will I recommend anyone to come to this unprofessional establishment.

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AI-generated summary based on recent guest reviews

Location

Conveniently off I-295 in an industrial/commercial area; easy to find and handy for road trips or the Baldwin Trail, but nearby dining is limited and some rooms pick up highway noise.

Related guest reviews

8

Greg

10 Apr 2023

·

Stayed 2 nights

It was close to the Baldwin trail.

10

Edward

11 Nov 2024

·

Stayed 2 nights

Very pleasant and easy to locate

10

jason

3 Mar 2024

·

Stayed 2 nights

Pleasant staff. Dark room! Loved the blinds. Near the interstate so some noise. Free breakfast was nice! Bed was very comfortable.

8

Francis

6 Mar 2024

·

Stayed 1 night

Location is good. Not any decent restaurants in the area. Check in was easy.

8

Carolyn

11 Aug 2025

·

Stayed 1 night

This was the perfect spot for a quick overnight stop on a long road trip. Right off of 295, it was clean and comfortable. The odor of cigarette smoke just seemed to be an underlying smell, even in our room. I wish I could give it a higher score bc everything else was fine.

8

Chris

14 Feb 2025

·

Stayed 1 night

Hotel was in a mostly unattractive commerce area.

10

ANGELA

4 Aug 2024

·

Stayed 1 night

Clean, nice, quiet even though near the interstate

8

Luann

8 Aug 2025

·

Stayed 1 night

Hotel is located in an industrial area and is showing some wear. Staff was friendly, bed was comfy and breakfast was typical for the hotel rate.

8

Pamela

19 Jan 2025

·

Stayed 1 night

It was okay. We were on the 3rd floor and wallpaper in the hallway was pulling away. There were also several places where areas of the hallway had been cut out but not yet repaired. There was some damage near the bathroom baseboards which should be repaired and painted. It is located in an industrial park with many semi tractors being parked there. The view from our window was of that parking lot. It was quiet and we felt safe, the front desk staff was very friendly and the breakfast was plentyful, but I thought it was a little overpriced, although it is directly off of I295. We stayed there because of the proximity to an even we were attending.

10

sioung

17 Apr 2023

·

Stayed 1 night

Right next to the highway, fast , easy to find . Friendly staffs and plenty of parking .

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many praise the hot options and variety, while others found items limited or cold and noted dine-in-only rules or limited meat choices.

Related guest reviews

6

Judy Dingler

8 Nov 2025

·

Stayed 1 night

The lobby and hotel smelled like cigars, old stagnant air. We booked right before going in. If I didnt use hotels.com I would not have stayed. I had to use essential oils to help with the smell. The staff was nice. Toilet clogged in the am. The breakfast was ok. Not much of.a selection and the sausage was grey, like it was microwaved. On a positive note the bed was good and the sheets were comfortable.

10

junis

5 Aug 2025

·

Stayed 2 nights

Breakfast always really good, and bed very comfortable, another great stay.

6

Jennifer

17 Jan 2024

·

Stayed 1 night

Ac wouldnt blow cold, breakfast was subpar super dried out and out of almost everything at 7am wasnt refilled until someone came in to work.

10

David

17 Nov 2024

·

Stayed 1 night

Excellent all the way around. Everything was clean All the furniture and the bed was extremely comfortable. Only wish the pillows were bigger or that there were more. And the breakfast was OK. At least it had options. Definitely better than most in the area. Definitely recommend staying here.

8

Terry D

26 Jan 2025

·

Stayed 1 night

Ice machine needs cleaning. Black flecks throughout the ice. Breakfast food would be hotter is chaffing dishes were turned on before breakfast rather than after breakfast had started and eggs/sausage/potatoes had already gone cold. Otherwise decent stay.

10

Terry

7 Jan 2024

·

Stayed 1 night

Very pleasant staff with nice accommodations. The hot breakfast bar was excellent. Convenient to highway and location of intended visit.

10

Stephanie

8 Aug 2025

·

Stayed 2 nights

Hotel staff is always friendly and helpful. The breakfast is delicious and I appreciate the variety of options. The rooms are nice and cozy, and always clean.

8

Diohn

2 Nov 2025

·

Stayed 2 nights

Room very clean. Breakfast better than most with peppers, cheese and salsa to add to the scrambled eggs. Nice clean fitness room with weights and treadmills.

6

Robert

5 Apr 2025

·

Stayed 1 night

It was ok. Breakfast had good potential, but the eggs and potatoes were cold. They were out of syrup for the waffles, and there was no OJ.

10

LaToya

14 Jul 2025

·

Stayed 1 night

Everything was great! The room was large, comfortable, and clean. The only improvements would be to upgrade the dated carpet in the hall, add more meat selections for breakfast (they only had pork), and to have the hot tub working (the pool guys were there when we were leaving).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $116	4 $107	5 $107	6 $103	7 $103
8 $92	9 $113	10 $117	11 $123	12 $113	13 $107	14 $104
15 $96	16 $109	17 $114	18 $117	19 $105	20 $105	21 $103
22 $95	23 $94	24 $89	25 $89	26 $89	27 $92	28 $94
29 $92	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
		1 $102	2 $113	3 $107	4 $110	5 $110
6 $118	7 $119	8 $120	9 $119	10 $119	11 $110	12 $110
13 $118	14 $109	15 $119	16 $119	17 $119	18 $110	19 $110
20 $117	21 $118	22 $113	23 $114	24 $116	25 $101	26 $110
27 $114	28 $115	29 $118	30 $119	31 $117

Country Inn & Suites by Radisson, Jacksonville West, FL

Prices for Country Inn & Suites by Radisson, Jacksonville West, FL

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds

Suite, Multiple Beds (2 Queenbed)

Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Rollin Shower)

Suite, 1 King Bed with Sofa Bed (1 Kingbed)

Guest reviews of Country Inn & Suites by Radisson, Jacksonville West, FL

Who stays here?

What guests think

Property policies

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FAQs about Country Inn & Suites by Radisson, Jacksonville West, FL

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