What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility features, including step-free entrances and wheelchair-accessible facilities.

Where is the property located in relation to key landmarks?

The property is located approximately 7 miles (11.2 km) from Cancun Mall and 9 miles (14.5 km) from Tortuga Beach. It is also about 11.9 km (7.4 miles) from Cancun International Airport.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 10:00 PM.

Fiesta Inn Express Cancún Cumbres

What guests think

Reviews of Fiesta Inn Express Cancún Cumbres note a convenient location near the airport with shops and dining, generally friendly staff, and simple stays for short visits, but recurring check-in and reservation problems temper the overall experience.

Breakfast feedback is mixed, ranging from good to limited or poor. Some guests mention small bathrooms or worn furnishings, plus intermittent elevator or airport shuttle issues. Expect a convenient, no-frills stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking is available but may require payment or validation; the airport shuttle exists but schedules or availability can be limited, and elevators have been out of service at times.

Related guest reviews

6

Maria

Jan 9, 2024

·

Stayed 1 night

The hotel itself is decent and conveniently located near the airport with complimentary transportation. However, the customer service from the front desk staff really diminished the experience. When I called ahead to confirm they had pool towels available to take on a tour, the person on the phone was very polite and said it wouldn't be a problem. But when I arrived and spoke to the front desk staff in person, they curtly informed me pool towels were not allowed off property and treated me quite rudely. I noticed other guests receiving similar unaccommodating treatment. While the hotel facilities are satisfactory, the poor attitude from the reception staff really impacts the overall experience in a negative way. I would hesitate to recommend this hotel to others due to the inconsistent and disrespectful service at check-in and throughout the stay. The hotel management should address this issue with customer service training to improve guests' experiences.

8

Todd

Mar 10, 2025

·

Stayed 1 night

I had not realized that parking was not free. It wasn't expensive but having to pay every time I left was a pain.

6

ALFREDO JESUS

Apr 12, 2024

·

Stayed 1 night

La regadera sacaba muy poca agua caliente, el baño muy reducido. El estacionamiento no muy funcional, hay que sacar un vale en el front desk para tener el precio de $20 pesos

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $93	30 $89	31 $101

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $86	3 $95	4 $101	5 $106	6 $91	7 $87
8 $84	9 $94	10 $103	11 $113	12 $101	13 $103	14 $94
15 $81	16 $80	17 $96	18 $103	19 $93	20 $86	21 $88
22 $102	23 $98	24 $95	25 $123	26 $98	27 $91	28 $91
29 $111	30 $108

About this property

Location

Room options

Junior Suite, 1 Queen Bed

Superior Room

Guest reviews of Fiesta Inn Express Cancún Cumbres

What guests think

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