Name: Hilton Garden Inn Indianapolis/Carmel
Address: 13090 Pennsylvania Street, Indiana, United States of America, Indianapolis (and vicinity), North Indianapolis, US
Price range: US$125–US$337 per night
Rating: 8.68

What guests think

At Hilton Garden Inn Indianapolis/Carmel, guests consistently highlight friendly, accommodating staff and generally clean rooms in a convenient Carmel location near dining, shopping, and venues, while several note ongoing renovations that occasionally affect elevators and public areas.

Breakfast is not included and often viewed as pricey, though several guests found the made to order options and overall food quality good. Rooms range from newly updated to somewhat worn, with mixed mattress and pillow comfort plus occasional maintenance issues or noise from construction and A/C. Overall, expect a convenient stay with welcoming service, alongside some tradeoffs from renovations and a paid breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations affected elevators and some public areas. Amenities include a small indoor pool and hot tub (sometimes chilly or busy), a basic fitness room, and easy, well lit parking.

Related guest reviews

8

Dawn

5 Aug 2025

·

Stayed 1 night

Nice but construction going on in elevator

10

Brandon

11 Sept 2023

·

Stayed 1 night

The location was great, and the staff was extremely friendly. The rooms were spacious and clean. The hotel price was reasonable, and the fitness center was sufficient for a good morning workout. I would definitely stay here again - 10/10 would recommend.

8

Megan

21 Dec 2024

·

Stayed 1 night

The gentleman at the front desk was very kind when we checked in to our room. The hot tub was nice. The room was clean on a surface level but could use a deep clean on the bathtub and the floor grout lines. The bed was incredible uncomfortable.

10

Candice

11 Nov 2023

·

Stayed 1 night

We really enjoyed the firepit!

8

Denise

16 Dec 2024

·

Stayed 2 nights

I liked that their were amenities like a pool and workout room. I would rather have free continental breakfast offered rather than a $15 breakfast. There was also a leak in the hallway outside of my room. The staff did address it quickly and workers were fixing the problem before I left the property.

10

Edward

14 Sept 2025

·

Stayed 1 night

It was great except the elevators were under renovation and they seemed really rickety. There was no bar in the closet or hangers to hang your clothes

8

Brandy

1 Mar 2024

·

Stayed 2 nights

It was clean and quiet, I liked the lobby area. The only thing we didn't like was didn't get a chance to enjoy hot tub and pool because everyone lets their kids run wild and it was always full.

10

Heather

30 Mar 2023

·

Stayed 1 night

Staff was absolutely amazing. Rooms are clean. There is a pool but it is very small and chilly. My kids didn’t care. Close to restaurants.

10

Suzan

12 Feb 2023

·

Stayed 6 nights

Parking lot well lit. Area was clean. Pool and spa were clean. Overall great location snd service.

8

Rebecca

8 Sept 2025

·

Stayed 3 nights

Room was clean and visited daily LOVED THAT! Ongoing construction led to som services lacking such as no business office available. Pool and hot tub area clean but needing some upgrade in finishes. Shower stall is tight for average sized adult. Bed was very firm so woke with sore backs. Aesthetically pleasing in the room and hallways. Elevators were a mess due to construction and should be cleaned up and new protections installed. Staff were friendly and helpful. Again very nice to have the room serviced after each evening.

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Cleanliness

Most guests found rooms and common areas very clean or spotless, and many appreciated regular housekeeping. A minority reported issues like dirty carpets or bathrooms, strong cleaning odors, or stained mattresses.

Related guest reviews

10

Mary

9 Feb 2025

·

Stayed 3 nights

Exceptionally clean and felt very safe at this location. Would stay again and highly recommend.

4

Ruquaiya

11 Feb 2024

·

Stayed 1 night

Toilet was not cleaned. Bathtub looked unsanitary. Dirty towels given.

8

Megan

21 Dec 2024

·

Stayed 1 night

The gentleman at the front desk was very kind when we checked in to our room. The hot tub was nice. The room was clean on a surface level but could use a deep clean on the bathtub and the floor grout lines. The bed was incredible uncomfortable.

8

Lori

7 Dec 2025

·

Stayed 1 night

Great service, lovely and clean room- cozy lobby

10

KIM

3 Jan 2026

·

Stayed 2 nights

The rooms were spotless and the staff was excellent

10

Wayne

13 Oct 2025

·

Stayed 2 nights

Everything was great except we couldn't get the coffee maker in the room to work. The room was very clean and comfortable. Very quiet.

10

Kathryn

8 Sept 2025

·

Stayed 2 nights

Great stay! Even with the construction the hotel was very clean. Staff was very nice!

10

Sherry

11 Dec 2025

·

Stayed 2 nights

Clean room and everyone was so nice.

2

Leslie

13 Dec 2024

·

Stayed 1 night

Nice area however when I turned the folitted sheet down to check and make sure there were no bugs the mattresses on BOTH beds had disgusting stains all over them!!! The room smelled really bad as well. I didn’t want to complain so I slept on my side next to the cold window all night just so I wasn’t touching any of the stains.

6

Venice

28 Apr 2024

·

Stayed 1 night

Dirty carpet, bathroom had hair left over from the last guest, generally not clean.

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Rooms

Rooms vary between newly renovated and more dated spaces; mattress and pillow comfort is mixed. Guests noted occasional in room maintenance problems (e.g., A/C noise, heater or coffee maker issues, plumbing) and some construction noise.

Related guest reviews

6

Arnold

7 Mar 2025

·

Stayed 1 night

I am pretty sure that I selected a room with a tub but we were assigned a wheelchair assessable shower.

8

Laura

2 Nov 2024

·

Stayed 1 night

Absolute highway robbery on price due to an event in town. Not out of line for other hotels though. Lobby and common areas were lovely. Room was clean and fine but worn/dated.

8

Wayne

27 Aug 2024

·

Stayed 1 night

Loud A/C. Everything else was great!

8

Robert

21 Oct 2025

·

Stayed 1 night

Weekend night shift personnel were very friendly and courteous. The only problem we had was the heater didn't work.

10

Kathy

1 Aug 2025

·

Stayed 1 night

Our room was newly renovated

8

Megan

21 Dec 2024

·

Stayed 1 night

The gentleman at the front desk was very kind when we checked in to our room. The hot tub was nice. The room was clean on a surface level but could use a deep clean on the bathtub and the floor grout lines. The bed was incredible uncomfortable.

8

Stefanie

23 Feb 2025

·

Stayed 1 night

Almost perfect! The beds were just ok. Mattresses were hard and the pillows very squishy

10

jason

22 Dec 2024

·

Stayed 2 nights

Easy parking. Room was a little cramped but clean and great TV options.

10

Victoria

23 Nov 2025

·

Stayed 1 night

Staff was very friendly and helpful. Rooms were very nice. Comfortable bed/pillows. I would definitely stay again or recommend. Jessica was very helpful before and during our stay. Sayde was also very helpful. We appreciate everything. Lovely hotel.

6

Jeff

12 Aug 2024

·

Stayed 1 night

The bed was squeaky and uncomfortable. Room decor outdated

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Service

Staff are widely praised as friendly, helpful, and accommodating, with several standout mentions at the front desk and housekeeping. Occasional issues include slow or inattentive check in, billing or room assignment errors, and slow responses to supply requests.

Related guest reviews

10

Min-Soo

22 Jul 2025

·

Stayed 5 nights

Great hotel staff. Very friendly and accommodating. The room was clean and the housekeeping staff did a great job in tending to the rooms every day. It’s a great location to stay if you are in town playing at Grand Park for any sporting event. The diamonds were about 12 minutes away by car. There is also a Starbucks right across the street if you need your morning coffee fix.

8

Brad

5 Aug 2024

·

Stayed 2 nights

Everything was fine , except the overnight front desk agent. The night I arrived he was very rude , and acted like my checking in was a problem. He was in his cell phone when I approached the desk upon check in. I don’t care if ppl go all out or just do their job. It’s fine either way. He was not friendly, and truly made us feel unwelcome. When asked what was available for delivery close by he responded .. “huh… nothin. McDonald’s I guess, you’re too late for anything” I asked if we could get stuff delivered if I found something by and he acted again like it was a problem. We did get food delivered, there was quite a bit open1 am to be honest, when the food arrived he called and said , you ordered food , as a statement not a question, I replied yes, he said it’s here , and hung up. When we came downstairs to get the pizza I thought it would be around the front desk, so I was looking in that area. He walked by the pizzas across the room, pointed at the boxes and just kept going about his day. Again. I don’t need extra treatment. But common courtesy is valued. The guy was obviously not hospitable. Everyone else was very friendly and made us feel welcomed.

4

Dara

26 Jun 2023

·

Stayed 2 nights

Ran out of towels, wash clothes, soaps, and shampoo refused to have anyone resupply once we ran out. The pillows in the bed were completely warn down. Front desk seemed agitated with any question brought forth. Elevator sounded and acted like it was in serious need of repair. The items that cost money were well re-supplied daily.

10

Wesley

15 Apr 2024

·

Stayed 1 night

The staff are the stars here starting with the front desk check-in.

10

Michael

1 Oct 2023

·

Stayed 1 night

Traveled 4 1/2 hours and needed to chnge clothes for a wedding. Found us a nice room @ noon. Thank you so much.

2

HIROSHI

29 Aug 2024

·

Stayed 1 night

At the chexk out in the morning, there was no receptionist for 5 minutes. And she didn't send me the reciept by email.

10

Rich

27 Mar 2024

·

Stayed 1 night

The service in the Stay was great. The staff went above and beyond great experience.

10

Victoria

23 Nov 2025

·

Stayed 1 night

Staff was very friendly and helpful. Rooms were very nice. Comfortable bed/pillows. I would definitely stay again or recommend. Jessica was very helpful before and during our stay. Sayde was also very helpful. We appreciate everything. Lovely hotel.

8

Crystal

19 Mar 2025

·

Stayed 1 night

Upon check-in lady at the desk was on her phone and hardly greeted me. Booked two rooms together, cost the same but in the end one bill was more than the other. Somehow, someone charged stuff from their store to my room but no one in my family purchased. Had to call the desk the next day, even though it was refunded back to me, it still was upsetting that someone can charge to your room without you knowing it. They should ask for an ID and not just name n room number.

10

Jared

22 Feb 2025

·

Stayed 3 nights

The staff was amazing! If I had more reasons to go to this area I would stay here. Very happy with our stay here!

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Location

Convenient Carmel location close to restaurants, shopping, the Palladium, Grand Park, and area hospitals; easy access from the freeway yet generally quiet. A practical base for local events and activities.

Related guest reviews

10

Min-Soo

22 Jul 2025

·

Stayed 5 nights

Great hotel staff. Very friendly and accommodating. The room was clean and the housekeeping staff did a great job in tending to the rooms every day. It’s a great location to stay if you are in town playing at Grand Park for any sporting event. The diamonds were about 12 minutes away by car. There is also a Starbucks right across the street if you need your morning coffee fix.

10

Dana

9 Aug 2023

·

Stayed 2 nights

Convenient location off freeway, but quiet and park-like. Beautiful landscaping and easy access to community amenities.

10

Brandon

11 Sept 2023

·

Stayed 1 night

The location was great, and the staff was extremely friendly. The rooms were spacious and clean. The hotel price was reasonable, and the fitness center was sufficient for a good morning workout. I would definitely stay here again - 10/10 would recommend.

10

Jamie

22 Sept 2025

·

Stayed 1 night

Very nice, clean hotel in a great location.

10

Lisa

12 Aug 2024

·

Stayed 2 nights

Perfect location in Carmel. Nice, clean, close to the art district, restaurants, shopping ect.

10

Tracy

10 Mar 2024

·

Stayed 1 night

Perfect location for seeing a show at the palladium.

10

Sean

15 Dec 2024

·

Stayed 1 night

Convenient to local restaurants and events.

10

Nicole

11 Mar 2025

·

Stayed 1 night

Stay here often for business travel, and the staff is always very kind and friendly. Property is always clean, location is great for area dining/shopping and the rooms are always comfortable.

10

James

26 Feb 2024

·

Stayed 2 nights

Location

10

Matthew

20 Oct 2024

·

Stayed 2 nights

Great centrally located hotel.

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Dining

Breakfast is paid and frequently viewed as expensive, though quality and made to order options are often praised; evening meals received positive feedback. Some renovation temporarily limited the dining space.

Related guest reviews

10

Pamela

15 Sept 2025

·

Stayed 5 nights

The property is undergoing renovations and the dining room was not as expansive as it will be in the future. Even though there is a Lot of construction going on, they kept the noise down. The beds are very comfortable. The microwave was too high for me to use. It could have been on a lower shelf. All staff are so nice and helpful. The receptionists and wait staff in the dining area couldn’t have been nicer or more helpful.

8

Nicole

25 Jan 2025

·

Stayed 1 night

Don’t spend money on the breakfast

10

Ken

23 Sept 2024

·

Stayed 2 nights

Clean, spacious rooms. Good food in dining area.

8

Janet

28 Nov 2025

·

Stayed 2 nights

Yes to both. My issue was I booked with Hotels.com( my mistake, I let my husband book for me). I was under the impression that breakfast was included. It was not.

8

Jamie

8 Sept 2024

·

Stayed 1 night

Overall, great quality, cleanliness comfort and service. The only downfall would be breakfast not being complimentary, but would definitely stay here again!

8

Jacob

2 Mar 2024

·

Stayed 1 night

Nice clean room The bad they charge 15 for breakfast after paying $180 for a room

10

Mary

6 Dec 2023

·

Stayed 4 nights

It was very nice to have the room served by housekeeping daily to keep my room fresh. This is often a service that is lacking in other hotels. The staff was courteous and helpful and the breakfast when I had it was quite tasty and fresh. Having the option to order or have the breakfast bar was nice. It would be nice for a portion of the breakfast to be included in the price of the room but the service was great and the food was better than those that offer it as a part of the room cost so for me traveling for work it wasn't a turn off, if you were traveling with a family and needed to pay this out in addition it might be a turn off.

10

vickie

9 Apr 2024

·

Stayed 3 nights

Did not want to pay $15 for buffet breakfast as could get a made to order breakfast for sam or less cost in nearby cafes/diners. Evening meal we ordered from kitchen was very good.

10

Suzan

21 Jan 2023

·

Stayed 5 nights

Custom made to order breakfast. Always hot fresh and good price.

10

John

22 Apr 2024

·

Stayed 1 night

Well cared for, hospitable staff. Fabulous breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$128
February	US$138
March	US$143
April	US$184
May	US$191
June	US$218
July	US$243
August	US$164
September	US$138
October	US$159
November	US$135
December	US$124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $165	2 $184	3 $180
4 $125	5 $144	6 $179	7 $151	8 $194	9 $275	10
11 $143	12 $161	13 $173	14 $164	15 $169	16 $238	17
18 $136	19 $180	20 $337	21	22	23	24 $227
25 $134	26 $135	27 $136	28 $135	29 $136	30 $180	31 $160

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $218	18 $199	19 $191
20 $143	21 $162	22 $229	23 $170	24 $144	25 $239	26 $179
27 $144	28 $170	29 $251	30

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Monthly average prices

About this property

Location

Room options

Accessible One King

Room, 2 Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible

Accessible Two Doubles with Sofa Bed

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, with Peloton)

Room, Accessible

Suite, Accessible

Room, 1 King Bed (With Peloton Room)

Two Doubles with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Indianapolis/Carmel

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Prices for upcoming dates