Is parking available at the property?

Yes, free self-parking is available on-site, including RV, bus, and truck parking. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 21 for adults and children.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities, and a wheelchair-accessible pool. There are also visual alarms in hallways and handrails in stairways.

What is the location of the property in relation to key landmarks?

The property is located in Glen Allen, Virginia, just a 5-minute drive from Henrico Sports & Events Center and 9 minutes from Lewis Ginter Botanical Garden. It is approximately 8 miles from Randolph-Macon College and Richmond Raceway.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, which is open from June to August. The pool features sun loungers and umbrellas.

What are the policies for guests staying with children?

Children are welcome at the property. There is no specified minimum age for children to stay for free.

Virginia Crossings Hotel, Tapestry Collection by Hilton

Average nightly price at Virginia Crossings Hotel, Tapestry Collection by Hilton by month, last 12 months (USD)
Month	Average price
January	US$101
February	US$116
March	US$151
April	US$124
May	US$162
June	US$131
July	US$122
August	US$120
September	US$119
October	US$134
November	US$123
December	US$104

What guests think

At Virginia Crossings Hotel, Tapestry Collection by Hilton, travelers praise the peaceful, scenic grounds and friendly staff, while also noting aging infrastructure, recurring elevator and pool issues, and a spread-out, multi-building layout that can be confusing.

Rooms are often spacious and comfortable, though decor feels dated for some and occasional A/C or plumbing problems disrupt stays. On-site dining receives many compliments, especially the Tavern and breakfast buffet, yet a few reported limited menus, closures, or higher prices. The location is quiet near I-95 and area attractions, but you’ll likely want a car. Expect a serene setting with welcoming service but uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Expansive, campus-style grounds with multiple buildings create long walks and wayfinding challenges. Elevators are often out of service or very slow, and the pool/hot tub see closures and needed repairs; the gym draws positive remarks, while parking can be tight.

Related guest reviews

10

louis

4 Jan 2025

·

Stayed 1 night

Beautiful serene high class property with large clean rooms that have all the amenities to make the stay comfortable. Beds and pillows very comfortable. The gym is higher end than other hotels. Front desk girl was very welcoming. Staff at restaurant also friendly and food was good.

10

Timothy

11 Mar 2025

·

Stayed 1 night

The primary elevator with access to the parking lot has been broken the last two times I have stayed here. seems like it has been under repair for an excessive period of time.

8

THERESA

2 Jun 2025

·

Stayed 4 nights

The room itself was neat, clean and comfortable. The property is showing signs of wear. The railings leading to the dining and reception were very rusted out, the elevator carpeting is stained and dirty and needed vacuuming, and the main elevator of the back parking lot has not been working for months so you need to walk all the way around the building to get to a working elevator.

10

David

2 Feb 2025

·

Stayed 1 night

This was the second time I've stayed here - once for a writer's conference and another for a getaway. Gorgeous scenery and grounds. The staff here are amazing. The rooms? Great. But one thing is going to keep bringing down my rating: the broken elevators. Yes - there IS one working elevator, but for a busy weekend (at a conference center?) makes life inconvenient. Last year at the big conference, long lines for getting luggage up - or huffing and puffing at the stairs. This year? STILL not fixed. Come on - it can't be that hard. With another big conference coming up, and several for other groups, they need to know - and the hotel needs to do better. This isn't the Hilton way.

4

Joyce

17 Aug 2025

·

Stayed 2 nights

Electrical needs lots of work. Many outlets loose and not working. Plumbing needs work. Rooms need updating. Pool needs to be resurfacing. Hot tub needs to be drained and cleaned. It was green. Walls in the tunnel to the pool were crumbling, and moldy. The gutter system on the outside of the building was falling off. The grounds were beautiful. We were charged way to much for the condition of the hotel!

6

Gregory

27 Jul 2025

·

Stayed 2 nights

The layout was confusing. The only parking to our building was out back and you entered through a service door and then took an elevator that you prayed was going to make it to your floor. The pool area needs to be renovated, pool tiles are missing throughout the pool, the spa was not working. I have no idea how AAA gives this hotel a prestige 3 diamond rating, I would give it .5 diamond. The buildings lack maintenance. The overall experience was lacking. The rooms are adequate in comparison to other hotels and there was nothing really great about our stay. The main building is really cool, and some of the grounds are really well kept, but it is not likely a place we would stay again.

6

James

3 Aug 2025

·

Stayed 2 nights

Early August. The pool was so bad they closed it. I would’ve stayed somewhere else if I knew.

8

Isabel

8 Oct 2024

·

Stayed 1 night

The reception building and land around the property are impressive, the staff provided excellent service, however the rooms could use a magic eraser and maintenance needs to provide some TLC to the common areas, ie. elevator.

8

Nenita

5 Nov 2023

·

Stayed 1 night

For such a large property, parking was extremely limited. We had to park awau from our building in a 15 min spot.

6

Steffanie Suzanne

16 Jul 2025

·

Stayed 3 nights

Room was clean but elevators were very old and unappealing. The pool and hot tub were not working. The bar/restaurant on site was nice. The property had an old creepy vibe.

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Cleanliness

Cleanliness feedback is mixed: many describe rooms and common areas as clean, while others report stained carpets, musty odors, mold or pests, and occasional housekeeping misses.

Related guest reviews

10

Carl

12 Apr 2025

·

Stayed 1 night

Very clean and professional

4

Steve

5 Jun 2025

·

Stayed 1 night

The setting of the hotel is bucolic. The grounds are well kept. The hotel interior rooms and public sreas have not been well maintained. Hallway carpets are stained and filthy. The grout in the bathroom shower are is stained and has not been cleaned in months. The ground floor elevator was out of order for an extended period. Overall the interior of the hotel requires major updates and a through cleaning.

2

Michelle

11 Jun 2025

·

Stayed 1 night

This property needs some serious TLC. This place was so beautiful the last time I was there, 5-6 years ago. It looks like no one has really put any money into it since then, and the place is dirty.

10

Shelby

24 Sept 2025

·

Stayed 3 nights

Everything about my stay was 5 stars. Room was nice and clean, staff was very kind, and I felt very safe. The property is stunning! I would definitely stay here again.

2

Rachel

30 Nov 2025

·

Stayed 1 night

My fiancé and I booked this trip months ago and drove over an hour to celebrate our anniversary and we booked specifically to recreate our first time staying at the hotel and the Tavern was closed which was the main reason we booked and it was closed!! No credit, no apology, no offer of free breakfast, nothing! We spent over $200 for this experience. Then we discovered blood on our sheets and when we tried to call down to the front desk there was no answer. We paid too much money for this experience and will be asking for our money back!!

6

elodie

15 May 2025

·

Stayed 1 night

The scenery is beautiful, hotel needs a little fresh up/cleaning. Carpets are smelly. Our beds looked like someone has slept in it and they just did the bed, there was hairs and it smells horrible, I ask for another room, it was cleaner. The carpet was old smelly.

8

Shelly

7 Nov 2025

·

Stayed 1 night

We like how quiet and clean the hotel is

8

Kelly

20 Oct 2024

·

Stayed 1 night

The room was fair, but there was a horrible odor in the hallways that smelled throughout our visit.

6

Karen

28 Jul 2024

·

Stayed 1 night

From the outside the property grounds and buildings were unique in appearance. Unfortunately it was difficult to determine where to check in and park. There was also limited parking. Our room had a mildew smell and there was, what looked like, black mold on the ceiling in the bathroom and possibly tiny blood spots on the wall paper by the toilet paper holder. One positive is the gentleman that checked us in was very professional and friendly.

8

DAVID

12 Aug 2024

·

Stayed 2 nights

Rooms are so dusty! Do you people actually go and look at what housekeeping does? Room smelled musty. It was once a really nice place bit you are not good at keeping it up! Only had one elevator working. I felt for your cleaning staff . I took stairs a few times. Downstairs door to outside was taped where door should lock,and you just pulled door open. Didnt have to use room key to open. So anybody could come in. Lighting out by brick walkway is not very bright. Not happy😒

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Rooms

Rooms are generally spacious and comfortable with a traditional style, though some feel dated or lack work features like desks; bed comfort varies.

Related guest reviews

8

Carey

28 Jun 2025

·

Stayed 1 night

Very nice place. One set of elevators was out of service which was a little inconvenient. We stayed one night and when we arrived the bar was only open for food. The crab dip and Naan bread was very good! Room was spacious and comfortable. Staff was friendly.

8

Dean S.

6 Mar 2024

·

Stayed 1 night

Staff was good, property was pleasant, bathrooms were updated, rooms were tired.

10

James

22 Aug 2025

·

Stayed 1 night

People were great Room was beautiful Bed was super comfortable

6

Sparkle

23 Mar 2025

·

Stayed 2 nights

Very nice property- Very small rooms

8

David

23 Jan 2023

·

Stayed 2 nights

It was really odd, but our room didn't have a desk or a desk chair. That's so strange for a conference center. The hotel also does not have kettles for guests. Also, our toilet's water supply was leaking meaning that the flush tank did not recharge the normal way. We were super busy working and only reported after we left. The property is very pretty, like a college campus.

10

Ellen

28 Jul 2024

·

Stayed 1 night

Great stay in Glen Allen, VA!! Best hotel in the area by far. Bed and pillows were comfortable, bathroom was clean and shiny and decor is updated and modern. Will definitely stay here again.

8

Jiaqi

2 Jul 2025

·

Stayed 3 nights

Beautiful grounds for walking and being one with nature. However, the rooms are getting old and could do with a refresh.

10

Shawn

19 Apr 2025

·

Stayed 1 night

Unique hotel with a colonial setting. Nice rooms and beautiful scenery. The hotel is showing a bit of age, mostly in the halls and exterior, but the rooms are very nice.

10

Eric

15 Dec 2024

·

Stayed 1 night

Everything was great, except the bed was pretty hard.

8

Christopher

5 Jan 2023

·

Stayed 1 night

Check-in is easy, rooms not so easy to find as they're in another building. Hotel is old and smells musty especially in corridors. Rooms are comfortable, quiet and well appointed. Room service is prompt and food delivered hot. The Italian sandwich is very tasty. Staff went out of their way to locate a shower chair for my wife. We will stay again on our next trip.

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Service

Service is frequently described as friendly and welcoming across the hotel. A few guests experienced unhelpful interactions or slow follow-through on requests.

Related guest reviews

10

Charito

2 Sept 2025

·

Stayed 2 nights

Very hospitable staff that speaks highly of hotel standards especially GW from front desk and Selene of the Glen

10

Shelby

24 Sept 2025

·

Stayed 3 nights

Everything about my stay was 5 stars. Room was nice and clean, staff was very kind, and I felt very safe. The property is stunning! I would definitely stay here again.

2

Rachel

30 Nov 2025

·

Stayed 1 night

My fiancé and I booked this trip months ago and drove over an hour to celebrate our anniversary and we booked specifically to recreate our first time staying at the hotel and the Tavern was closed which was the main reason we booked and it was closed!! No credit, no apology, no offer of free breakfast, nothing! We spent over $200 for this experience. Then we discovered blood on our sheets and when we tried to call down to the front desk there was no answer. We paid too much money for this experience and will be asking for our money back!!

10

Gabriel

16 Aug 2025

·

Stayed 1 night

Beautiful hotel with excellent customer service. Destiny, at the front desk, was polite and informative!

4

Katharine

2 May 2024

·

Stayed 1 night

First time visiting this hotel. Hard to find check in building. The receptionist was rude and impatient with us. She acted like we were a nuisance. The room only had paper cup and temp was hard to adjust. The restaurant was nice, if not pretty pricey The servers were friendly. Very complicated to get on to 295 south. We probably won't stay there again

10

Jennifer

2 Feb 2025

·

Stayed 1 night

Beautiful property with courteous staff who went out of their way to make me feel welcome.

10

Kristen

29 Oct 2023

·

Stayed 1 night

A lovely stay! Collin at the registration desk was an absolute delight and honestly made me laugh at the end of a difficult day. Highly recommend

10

GARY

29 Nov 2025

·

Stayed 3 nights

Attitude of desk and services

10

Lisa

24 Jul 2025

·

Stayed 2 nights

Wonderful hotel. Incredibly friendly and supportive staff. Comfortable and clean room. Fantastic shower.

4

Angela

15 Nov 2025

·

Stayed 2 nights

Staff lacked support. I checked in after having had surgery to get a couple days of peace. I selected an accessible room to make it easier to bath. I called to see about getting my room switched due to the shower flooding the whole bathroom when in use. Also I had to chase down two bugs in the bathroom while in pain. The guy seemed concerned but never sent anyone to my room. Not the experience I expected or thought I had paid for. I will not be staying here ever again!

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Location

Quiet, scenic setting near I-95 and a short drive to Richmond attractions; not walkable to downtown, so a car or rideshare helps. Some found the property hard to locate at night.

Related guest reviews

8

Christine

19 Apr 2025

·

Stayed 1 night

This hotel served its purpose for a one night stay. A little off the beaten path from hwys, but worth it for the quiet. Restaurant onsite was ok but convenient. Breakfast buffet was not included in cost of stay and started after we already left.

10

Stephen

3 Jun 2025

·

Stayed 2 nights

Very nice spot! But you will Need an car or an Uber budget if planning to spend time in downtown Richmond

10

Valerie

12 Aug 2024

·

Stayed 1 night

Last minute trip to Richmond Raceway for the Nascar race. Very convenient to the track, about 15minutes through back roads (thank you Waze). Property is amazing!

10

Maureen

31 Jan 2025

·

Stayed 1 night

This was a nice relaxing area right outside of Richmond.

10

yunhua

24 Nov 2024

·

Stayed 1 night

It's conveniently located in the suburb of Richmond. Easy access to highway. Short drive to botanical garden, Short Pump town center and downtown. The design reminds us of Williamsburg, colonial style, tasteful. We enjoyed our stay.

10

Gerald

9 Jun 2025

·

Stayed 1 night

Peaceful, conveniently located to other attractions.

8

Wei

28 Sept 2024

·

Stayed 1 night

Nice stay but hard to find in the night

10

Taylor

21 Apr 2025

·

Stayed 1 night

Nice and tucked off in quiet area

10

Helen

18 Aug 2023

·

Stayed 1 night

Great find…super quiet on a golf course would never have guessed there was a hotel here. Would definitely come back :)

10

Alfonzo

12 May 2024

·

Stayed 1 night

Property location was very close to Richmond convention center.

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Dining

On-site dining is well liked, with praised Tavern meals and a popular breakfast buffet. Some encountered limited menus, occasional closures, or higher prices, and breakfast is usually not included.

Related guest reviews

10

Timothy

8 Oct 2023

·

Stayed 2 nights

All around a phenomenal stay. Great staff, great food. Best breakfast I’ve had in years, as well as the bar food and bar. This isn’t a traditional “bar food” everyone thinks of. If you’re in the area please consider stopping by.

10

Lillian

21 Jan 2025

·

Stayed 2 nights

Beautiful property! Wonderful breakfast bar at The Glens.

8

Neil

17 Dec 2023

·

Stayed 1 night

Pleasant place to stay. Beautiful grounds and very close to I95. The restaurant was very good.

6

David

5 Apr 2024

·

Stayed 1 night

The property was older and showing some wear. We thought the tavern prices were too expensive.

2

Rachel

30 Nov 2025

·

Stayed 1 night

My fiancé and I booked this trip months ago and drove over an hour to celebrate our anniversary and we booked specifically to recreate our first time staying at the hotel and the Tavern was closed which was the main reason we booked and it was closed!! No credit, no apology, no offer of free breakfast, nothing! We spent over $200 for this experience. Then we discovered blood on our sheets and when we tried to call down to the front desk there was no answer. We paid too much money for this experience and will be asking for our money back!!

6

Amy

28 Jul 2023

·

Stayed 1 night

Restaurant was out of many of the items on the menu and wasn't taking orders for entrees at dinner time. Breakfast buffet was overpriced for the food items available. The young lady at the front desk was rude when I asked to keep my bags at the checkout desk to have breakfast.

10

Kenneth

7 Nov 2023

·

The property itself was unique, had 3 separate bldgs. Lovely room, good gym, convenient parking, a great buffet breakfast in restaurant, and a separate tavern. Highly recommend.

10

Clay

26 Feb 2024

·

Stayed 1 night

Local stay for business. The rooms were up to date and property was beautiful! Make sure you eat or pop into the tavern for a beer or cocktail!

10

Shannon

14 Jul 2025

·

Stayed 3 nights

Historic charm with well kept grounds. Delicious dining options and amazing staff

10

James

22 Sept 2025

·

Stayed 1 night

Beautiful hotel on stunning grounds. Very clean despite being in need of a little maintenance and minor repairs (I am a quality control manager for a general contractor) The food at the Tavern was amazing!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $113	3 $115	4 $168	5 $115	6 $201	7 $216
8 $103	9 $105	10 $108	11 $101	12 $102	13 $188	14 $189
15 $97	16 $113	17 $155	18 $152	19 $113	20 $142	21 $123
22 $98	23 $109	24 $113	25 $113	26 $160	27 $138	28 $126
29 $96	30 $109

Virginia Crossings Hotel, Tapestry Collection by Hilton

Prices for Virginia Crossings Hotel, Tapestry Collection by Hilton

Monthly average prices

About this property

Location

Room options

Deluxe Suite, 1 King Bed with Sofa Bed, Jetted Tub

Room, 1 Queen Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Jetted Tub, Garden View

Room, 2 Queen Beds, Accessible (Hearing Roll-In Shower)

Guest reviews of Virginia Crossings Hotel, Tapestry Collection by Hilton

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Virginia Crossings Hotel, Tapestry Collection by Hilton

Prices for upcoming dates

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				1	2	3
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25	26 $174	27 $127	28 $132	29 $113	30 $140	31 $142