Name: Hampton Inn Wilmington - University Area/Smith Creek Station
Address: 124 Old Eastwood Rd, New Market Center, Wilmington, North Carolina, United States of America, Wilmington, New Hanover County, US
Price range: US$103–US$312 per night
Rating: 8.63

What guests think

At Hampton Inn Wilmington - University Area/Smith Creek Station, many guests praise the genuinely friendly staff and varied complimentary breakfast, and value the convenient location near UNCW, beaches, restaurants, and shopping, with stays typically comfortable and check-in straightforward.

Cleanliness is often commended, though recurring complaints cite unpleasant room odors, occasional pests, and worn or faulty fixtures. Some guests experienced nighttime disturbances or early-morning construction noise, and a few rooms had noisy or inconsistent A/C. Overall, expect a convenient, value-minded stay with solid comfort, alongside periodic maintenance or noise hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the outdoor seating area and on-site bar, and some liked the pool and pet-friendly setup. Downsides include a slow elevator, a small very cold pool, and an occasionally unlit fire pit.

Related guest reviews

10

Amber

11 Oct 2025

·

Stayed 2 nights

The staff was the best part they were so friendly. The continental breakfast was great and I loved the out door seating area. Highly recommend this place!

6

Jaures J

12 Jan 2026

·

Stayed 1 night

Good service and breakfast. The room had a bad smell; they need to improve the cleaning, and the fire pit was out of gas.

10

Lula

24 Jun 2024

·

Stayed 1 night

Pet friendly, nice bar area, and nice pool. Great location.

10

Jacob

15 Jun 2025

·

Stayed 1 night

Staff was super friendly and professional. Breakfast was great the lounge area had a great ambiance and good setting. Didn't have enough tome to check out the pool area but did look around the corner and it looked just as good very clean and nice outdoor seating

8

Stephanie

10 Aug 2025

·

Stayed 1 night

Really enjoyed the outdoor seating area, great for an evening night cap

8

kathleen

5 Aug 2024

·

Stayed 1 night

Everything about the stay was fine. Beds were comfortable, parking was easy and safe, staff was friendly and helpful. For the price, though, I was expecting a better breakfast. While adequate, it was no better than any of the cheaper hotel chains, and not as good as many of them.

10

John Mick

4 May 2025

·

Stayed 1 night

The property was just fine, very manicured, lawns and shrubbery. The front desk staff was very helpful and I visited the bar to find a bartender that was excellent. I had a great time and recommend her services with your company in the future. I will be back.

10

Tami

17 Jun 2023

·

Stayed 1 night

The property is nice and clean. My only complaint is that the pool is small and the water is extremely cold. Other than that, this hotel is great.

10

Judith

9 Feb 2025

·

Stayed 2 nights

Front desk was great. Good breakfast. Clean and comfy room. No problems except slow elevator

8

Kathryn

31 Mar 2024

·

Stayed 2 nights

Staff at checkin and breakfast were great. Food plentiful and good variety. In room bathroom had hair on the floor and specs of beard shavings in sink. Some tile missing. Sheets a bit scratchy. Pillows were good. Plenty parking. Close to UNCW and restaurants.

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Cleanliness

Many reviews describe the hotel and rooms as clean or spotless, but consistency varies. Recurrent issues include odors, stained linens or hair left behind, dirty or moldy bathrooms, and occasional ants or roaches.

Related guest reviews

4

MINGUK

6 Jul 2024

·

Stayed 2 nights

We met too many ant in the room.

10

Katharine

6 Oct 2025

·

Stayed 1 night

Clean rooms, nice central location. Very quiet

4

Elizabeth

25 Feb 2025

·

Stayed 1 night

Screaming fight in the middle of the night in nearby room. Dirty bathroom w moldy ceiling.

6

Jaures J

12 Jan 2026

·

Stayed 1 night

Good service and breakfast. The room had a bad smell; they need to improve the cleaning, and the fire pit was out of gas.

8

Allison

24 Sept 2024

·

Stayed 3 nights

We had a decent stay at this hotel. Check-in was fast and friendly. The room was moderately clean, but we did have a few small roaches appear, and that was unfortunate. They brought extra towels but didn’t bring additional coffee (not a huge deal because you had coffee 24/7 in the lobby). Overall, it was a decent place to stay while we visited the area.

8

JUNE

17 Jun 2025

·

Stayed 1 night

The staff were welcoming and efficient. the room appeared to be clean but when I turned down the comforter there were several blood stains. not good, also the 1rst bed is waaay worn out, if you get too close to the edge it buckles.

10

Michael

3 Jan 2026

·

Stayed 1 night

Fast and easy check in, breakfast was good with cold and hot options and the room was clean and beds were comfortable.

4

Melissa

9 Feb 2025

·

Stayed 2 nights

Our room smelled like a sweaty sock and there was hair stuck to the bathroom walls that clearly was not ours. The first night there was a drunken irate man shocking obscenities at the top of his lungs for HOURS and staff did nothing. I called the front desk multiple times with no answer and later we were told they couldn’t do anything for us bc we booked through Expedia. So I paid money for somewhere to sleep and couldn’t actually sleep. On top of that my children were woken up to F bombs being thrown. Ridiculous.

10

Tonya

7 Nov 2025

·

Stayed 2 nights

From the first step I took into the lobby, the stay was perfect. Staff was friendly and acted as though they knew me. The lobby, breakfast area, halls and rooms were spotless. Every staff member I encounter from the front desk, housekeeping, maintenance and breakfast staff were friendly and happy. Any time I visit Wilmington from now on, this is where I’ll be staying

8

Kathy

11 Oct 2025

·

Stayed 1 night

Very clean and comfortable accommodation. Breakfast bar area clean and food ok.

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Rooms

Rooms are generally comfortable and often quiet, with some larger layouts noted. Several guests reported dated fixtures or minor issues like noisy or inconsistent A/C and fridges, weak shower pressure, awkward layouts, or broken items.

Related guest reviews

10

Julia

28 Oct 2025

·

Stayed 1 night

Clean room, quiet, staff friendly, cookies a plus

8

Lisa

29 Jan 2024

·

Stayed 1 night

Very clean property and the breakfast offerings and service was great. Our room was nice and clean, good space with comfortable beds. The shower in our room did not have good water pressure and made a loud squealing noise, but other than that we were very happy with our stay.

8

Becky

18 Aug 2024

·

Stayed 1 night

My only complaint is the a/c. When it kicks in it is freezing. But the second it shuts off the temp rises like 10 degrees. Would love it to be more consistent. But location to UNCW is perfect

10

Judy

25 Mar 2024

·

Stayed 1 night

Room was huge!

10

Carissa

7 Sept 2025

·

Stayed 1 night

Our blinds don’t work so we feel a little exposed at night. Not worth moving to a different room and we did not alert the front desk.

8

JUNE

17 Jun 2025

·

Stayed 1 night

The staff were welcoming and efficient. the room appeared to be clean but when I turned down the comforter there were several blood stains. not good, also the 1rst bed is waaay worn out, if you get too close to the edge it buckles.

10

Lizbeth

15 Apr 2025

·

Stayed 1 night

Easy, quick check in!! Bathroom could use some updating but clean and functional

6

Mark

2 Apr 2025

·

Stayed 1 night

Shelf for towels directly above grab bar, making it unusable. Light switches on most lamps unreachable. Coffee maker on top shelf of a cabinet and unreachable as well. Bed height was good - not too high. Had very few towels.

4

Kristin

29 Sept 2025

·

Stayed 1 night

Horrible sleep- between the fridge making crazy noises and the A/C coming on and off all night,

6

Jane

12 Oct 2025

·

Stayed 1 night

In room coffee pot was obviously broken. Bathroom looked tired. Receptionists were nice. I called this property before going to Expedia and was told there were no rooms available for Saturday night. Fortunately, I was able to book through Expedia. On check-in I found out there were still 12 rooms available.

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Service

Service is widely praised as friendly, professional, and efficient, with smooth check-ins and helpful staff. A few guests reported inconsistent handling of noise complaints or booking information.

Related guest reviews

10

DAVID

10 Sept 2025

·

Stayed 2 nights

Really lovely hotel. Amazing staff from the front desk to housekeeping and the breakfast staff. Everyone was friendly, helpful, and always providing a smile to the guests. The breakfast was better than other hotels at double the price. This is the best value in Wilmington, and it's not even close. We are building a home in Wilmington and will always stay at this hotel until our house in completed,

2

Joseph

29 May 2025

·

Stayed 2 nights

My water didn’t run hot, someone was banging on the wall constantly, I called the front desk to complain and the staff said there was nothing they could do and hung up. I am very disappointed in my stay.

10

Jamie

7 Sept 2025

·

Stayed 1 night

Hands down best included breakfast we've had. Staff was so helpful, brought back a late dinner and forgot forks! They kindly showed me where I could grab some. We brought our dog with us. All staff had a smile whenever they saw her. We will be back!

10

Wendy

2 Nov 2025

·

Stayed 1 night

From the moment we arrived, the check-in process was smooth and effortless. The front desk team greeted us with genuine warmth and hospitality that set the perfect tone for our stay. We're already planning our return visit!

10

Edward

12 Jan 2025

·

Stayed 1 night

Our stay was fine. However Hotels.com neglected to send the confirmation number to me and the hotel so they didn’t have our reservation information when we arrived. Fortunately the manager was very nice and gave us the room while he contacted hotels.com to get our reservation number.

10

Dean

27 Dec 2024

·

Stayed 1 night

The entire stay was made by the front desk lady. I have to say I have stayed in hundreds of hotels and she was the nicest, most professional, and helpful of any person I have dealt with. This lady deserves a big promotion. She is what every employer wants in an employee that deals with the public.

10

Mark

25 Apr 2025

·

Stayed 1 night

Will stay here again on a return trip. Front desk was friendly and helpful.

10

Julia

11 Jan 2025

·

Stayed 1 night

Annie is wonderful! Her customer service skills are impeccable

6

Jane

12 Oct 2025

·

Stayed 1 night

In room coffee pot was obviously broken. Bathroom looked tired. Receptionists were nice. I called this property before going to Expedia and was told there were no rooms available for Saturday night. Fortunately, I was able to book through Expedia. On check-in I found out there were still 12 rooms available.

10

Tonya

7 Nov 2025

·

Stayed 2 nights

From the first step I took into the lobby, the stay was perfect. Staff was friendly and acted as though they knew me. The lobby, breakfast area, halls and rooms were spotless. Every staff member I encounter from the front desk, housekeeping, maintenance and breakfast staff were friendly and happy. Any time I visit Wilmington from now on, this is where I’ll be staying

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Location

Location is convenient for UNCW, beaches, restaurants, and shopping, with easy highway access and some walkable dining. Many found the setting quiet and practical for area visits.

Related guest reviews

8

Chuck

20 Jun 2024

·

Stayed 1 night

Near UNCW, beaches,clean, and shopping.

10

Katharine

6 Oct 2025

·

Stayed 1 night

Clean rooms, nice central location. Very quiet

10

Sandra

14 Jan 2024

·

Stayed 2 nights

Convenient to the UNCW campus and sporting events. Restaurants within walking distance.

10

andrew

8 Sept 2023

·

Stayed 2 nights

Convenient to campus and beaches

10

Jackie

15 Nov 2024

·

Stayed 1 night

Located right next to Hiro Japanese Steakhouse and Texas Roadhouse. Clean, convenient, friendly!

8

Jacqueline

8 Dec 2024

·

Stayed 2 nights

Convenient location, nice and quiet hotel.

8

Sarah

1 Jul 2025

·

Stayed 1 night

Good location with easy highway access

8

Eric

17 Mar 2024

·

Stayed 2 nights

First off the price! Hampton Inn had the better price over surrounding hotels. The hotel was clean.The staff was friendly and it was convenient to my event in wilmington as well as restaurants et cetera.

10

Elizabeth

15 Feb 2025

·

Stayed 1 night

Solid hotel with proximity to UNCW.

10

Amanda

8 Apr 2025

·

Stayed 2 nights

This was the perfect location for us since we were taking a weekend class around the corner. Overall we had a great experience here!!!

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Dining

Breakfast is frequently highlighted for good quality and variety, with multiple mentions of it being better than expected. A few guests found it just adequate compared with other chains.

Related guest reviews

10

DAVID

10 Sept 2025

·

Stayed 2 nights

Really lovely hotel. Amazing staff from the front desk to housekeeping and the breakfast staff. Everyone was friendly, helpful, and always providing a smile to the guests. The breakfast was better than other hotels at double the price. This is the best value in Wilmington, and it's not even close. We are building a home in Wilmington and will always stay at this hotel until our house in completed,

10

Michelle

27 Sept 2025

·

Stayed 2 nights

Staff was very friendly and helpful. Bathroom floors were somewhat sticky, but overall the room was clean. The complimentary breakfast was tasty with lots of options.

8

Lesley

1 Feb 2025

·

Stayed 1 night

Great breakfast and comfortable room

10

mary

25 Oct 2024

·

Stayed 1 night

Great stay. Staff was awesome and breakfast was great too!

10

Pat

11 Feb 2025

·

Stayed 1 night

Liked friendly staff, cleanness of hotel, breakfast excellent (well stocked and delicious)

10

Stacy

11 Dec 2024

·

Stayed 1 night

Breakfast had lots of options and good .

10

Lise

31 Mar 2024

·

Stayed 1 night

Very comfortable and clean. Great breakfast!

10

Michael

3 Jan 2026

·

Stayed 1 night

Fast and easy check in, breakfast was good with cold and hot options and the room was clean and beds were comfortable.

8

kathleen

5 Aug 2024

·

Stayed 1 night

Everything about the stay was fine. Beds were comfortable, parking was easy and safe, staff was friendly and helpful. For the price, though, I was expecting a better breakfast. While adequate, it was no better than any of the cheaper hotel chains, and not as good as many of them.

8

Amy

19 Feb 2025

·

Stayed 2 nights

The stay was just fine. I do wish it had been a little updated. It was a little over-priced for the condition. It was mostly clean, however. Probably could've been a little cleaner. Otherwise the staff was nice and the location was good. The breakfast was also REALLY good. I stayed two days, and it was slightly different each day, which was cool. Coffee bar was good, too.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$101
February	US$100
March	US$114
April	US$153
May	US$156
June	US$170
July	US$161
August	US$160
September	US$138
October	US$142
November	US$118
December	US$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $184	18	19 $308
20 $147	21 $126	22 $117	23 $117	24 $155	25 $293	26 $189
27 $123	28 $105	29 $119	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $312	3 $263
4 $122	5 $104	6 $120	7 $118	8 $128	9 $293	10 $293
11 $196	12 $107	13 $112	14 $106	15 $137	16 $248	17 $215
18 $108	19 $114	20 $123	21 $156	22 $277	23 $173	24 $131
25 $117	26 $106	27 $118	28 $104	29 $106	30 $107	31 $115

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Monthly average prices

About this property

Location

Room options

Studio, Accessible

Room, 2 Queen Beds, Accessible

Studio, 1 King Bed, Accessible

One King Bed, Roll in Shower (Mobile Hearing Accessories)

Room, 1 King Bed, Accessible

Studio, One King and One Sofa Bed

Two Queen Beds

Room, 1 King Bed, Accessible

One King Bed

One King and One Sofa Bed (Study)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Wilmington - University Area/Smith Creek Station

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Prices for upcoming dates