Name: Sheraton Jacksonville Hotel
Address: 10605 Deerwood Park Boulevard, Deerwood, Jacksonville, Florida, United States of America, Jacksonville, Florida, US
Price range: US$129–US$669 per night
Rating: 8.93

What guests think

Across recent reviews, Sheraton Jacksonville Hotel is praised for clean, comfortable rooms, friendly service, and a convenient location near highways and shopping, with an on-site bar, patio, and an indoor pool, though some guests mention noise and occasional maintenance issues.

Many travelers appreciate the pet-friendly policy and free parking, and find the on-site restaurant and bar convenient, though breakfast is not included and drink service can be slow. Cleanliness receives strong marks overall, but some report bathroom hairs, slippery showers, or minor maintenance and door lock issues. Overall, it suits travelers seeking a reliable, pet-friendly stop with on-site dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the indoor pool, patio, bar/restaurant, gym, and free parking. A few note drawbacks such as a small or occasionally closed pool and EV chargers not working.

Related guest reviews

10

JIMMY

2 Sept 2025

·

Stayed 1 night

Great property for the price. Free parking on site is a plus

10

Kristine

19 May 2025

·

Stayed 5 nights

The indoor pool was refreshing. Buffet breakfast had good choices.

8

Malissa

23 Aug 2024

·

Stayed 1 night

Everything was nice the pool needs to be renovated. It looks old and uninviting.

10

Kimala

4 Jan 2025

·

Stayed 2 nights

We had a wonderful stay. The bar and outdoor area were fantastic. We absolutely loved the food, too.

10

Karthikeyan

25 Dec 2024

·

Stayed 2 nights

Pleasure to stay at this place. The Tesla EV chargers are completely broken. I wish they repair/replace it soon.

10

Jenny

23 Nov 2024

·

Stayed 1 night

Beautiful hotel, easy check in and out. Staff was outstanding, especially at the bar! They were so friendly and we had a fun dinner after a long day of driving.

10

Dave

20 Jul 2025

·

Stayed 1 night

Very clean hotel good location and amazing restaurant inside the hotel

10

Allen

11 May 2025

·

Stayed 1 night

Excellent patio area and an indoor pool. Couple of charging spots available.

10

Leslie

12 Mar 2025

·

Stayed 1 night

Although traffic was horrible once we arrived we had a wonderful overnight stay great bar and restaurant. Food was delicious. Highly recommend!

10

Paul

30 Sept 2025

·

Stayed 1 night

Great rooms, clean and comfortable, great bar and kitchen. My go to spot on business in Jacksonville.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently praise overall cleanliness of rooms and common areas. Some report missed details like hairs in bathrooms or dirty linens, and a few mention maintenance-related issues affecting perceived cleanliness.

Related guest reviews

10

Jenifer

2 Dec 2025

·

Stayed 2 nights

Room was clean and nice linen, bed was quite comfortable and staff were very friendly. We will stay again.

6

Janiese

7 Jul 2024

·

Stayed 1 night

The hotel was ok overall. My room wasn’t as clean as it could’ve been. Hair was left in the bathroom and different types of hair at that. The room looked like it was only vacuumed and the bed made. Because I was only going to be there for about 12 hours, I didn’t complain. The only pro is that it’s free self parking and no pet fee. However, I won’t be staying here again.

10

Heather

4 Oct 2025

·

Stayed 1 night

The Staff is always great and attentive. The rooms are alway immaculate..

10

Laurie

2 Apr 2024

·

Stayed 1 night

Rooms were very up to date. The cleanliness was excellent. Room was quiet. (Room #518) The front desk personnel were exceptional at check-in and check-out. Quite possibly the best experience in years!

10

Syndia

20 Jan 2025

·

Stayed 1 night

The staff at check in was courteous, gracious, and welcoming. The building was clean, uncluttered, and conveniently located. The only concern was there were hairs in the bathtub which I know are hard to clean but should have been checked. No one wants to be reminded that things are not as clean as we wish.

2

Ravikumar

30 Dec 2024

·

Stayed 1 night

Bedskirts were so dirty, uncleaned, smelly

4

Chanda

17 Apr 2025

·

Stayed 2 nights

Shower had hair in it. Door didn’t properly close or lock.

10

Ellen

22 Nov 2025

·

Stayed 1 night

Very clean and attentive staff.

10

George

8 Jul 2025

·

Stayed 1 night

Clean room and friendly staff.

10

PAUL

28 May 2023

·

Stayed 1 night

Clean and modern

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally modern, spacious, and comfortable with very comfortable beds and, for many, quiet stays. Some note thin walls, very soft pillows, AC or fixture issues, or slippery/low shower setups.

Related guest reviews

10

Nick

9 Aug 2025

·

Stayed 1 night

Easily accessible from the highway, gas station and multiple quick places for food across the street and most importantly it was pet friendly. All of my needs were met, and my expectations exceeded. The room was clean, looked freshly renovated and the AC worked well.

10

Barbara

12 Apr 2025

·

Stayed 1 night

Great place to stay, love the back patio and bar. Ambiance was great. Only thing I'd change is the shower head as it looked like it was coming out of wall and I couldn't adjust it. Walk-in shower floor was slippery.

6

JAY

24 Feb 2025

·

Stayed 2 nights

Walls are too thin, you can clearly hear the conversation next door and they were not being loud at all.

10

Laurie

2 Apr 2024

·

Stayed 1 night

Rooms were very up to date. The cleanliness was excellent. Room was quiet. (Room #518) The front desk personnel were exceptional at check-in and check-out. Quite possibly the best experience in years!

10

Donna

27 Aug 2025

·

Stayed 1 night

Nice quiet rooms. Breakfast was nice with a variety. Definitely would stay again.

10

Carmillia

10 Nov 2025

·

Stayed 2 nights

Very comfortable bed. I slept sooo good!

8

John

16 Jun 2025

·

Stayed 2 nights

breakfast was very good ! room was nice and clean ! Only downfall was the shower was for short people. IM 6 1 AND HAD TO SQUAT to shower !

10

Heather

23 Dec 2024

·

Stayed 1 night

The beds were really comfortable. Staff at check in and check out were friendly and quick. Rooms were spacious and clean.

10

hsuehtsu

20 Mar 2025

·

Stayed 1 night

The hotel is bit dated, but everything is working just fine. Check in was quick and smooth; ample of free parking on site. The room is well equipped with all the essentials and the bed is quite comfortable. Overall, we enjoyed our stay

8

Jael

2 Jan 2025

·

Stayed 1 night

Staff was on point. Room was clean. You can hear everything through the walls. Only negative - We had 2 front door neighbors with dogs that were barking too much.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and accommodating, with quick check-ins and responsive follow-up. A minority report rude or unhelpful encounters, slow restaurant service, or reservation/room assignment problems.

Related guest reviews

10

Lashanda

16 Nov 2025

·

Stayed 3 nights

Our Stay at this hotel was AMAZING! All the staff from the front desk, the bartender, wait staff, and housekeeping were so nice, polite, and very accommodating! Had a small issue with our AC unit in the room making a little noise throughout the night, the receptionist sent someone up right away to address the issue! The next time I visit the Jacksonville area, I’ll be sure to stay at this same hotel!

10

James

23 Jun 2025

·

Stayed 1 night

Very friendly staff and property is nice and well maintained. Close to mall and nice food options

10

Thomas

6 Jul 2023

·

Stayed 4 nights

Our stay at the Sheraton Jacksonville was perfect. Everyone at the Front desk was friendly and helpful. We are planning on returning. It was close to many restaurants and retail stores.

10

LEROY

10 May 2025

·

Stayed 1 night

The front desk receptionist was very helpful and friendly she was the easiest check in I had in a long time I was very impressed I really appreciate her patience.

4

Bernard

19 May 2025

·

Stayed 2 nights

Let me start with saying the place was clean and extremely quiet. However issue I ran into was the staff, mainly the staff tha worked the bar and the restaurant area. The hotel staff like the front desk and hospitality were good. But the gentleman that worked the bar on Saturday night was beyond rude and unprofessional. I along with my guest stood at the entrance waiting to be seated as there was no sign to seat yourself. The staff working looked at me and said nothing about seating yourself. It was the customers at the bar who waved us over to set yourself. As we approached the bar and asked if we were to seat ourselves the bartender said well you can, like he really didn’t want to serve us. I asked if it was okay to sit outside. And he shrugged his shoulders and said yeah. The way he’d deliver the answer led me to ask the following question of will you serve us if we sit outside.

2

Holly

10 May 2024

·

Stayed 1 night

While I had a confirmation number to stay at this property, upon my arrival they did not have a room. They did offer to provide accommodation at a property about 60 miles away. The front desk attendant was great and very apologetic. Just not happy that I had to drive 3 hours late at night to find another hotel.

10

Gloria

3 Sept 2024

·

Stayed 3 nights

Checkin was quick and easy. The staff were efficient and friendly.

10

Ashlee

12 Oct 2025

·

Stayed 2 nights

Our stay was great! Suggestions for improvements: A drink station at breakfast. We had to wait 10+ minutes for drinks both days . Just sit out a coffee and juice serve yourself station. It was incredibly frustrating. The waitress even complained about how busy she was. Breakfast was amazing but waiting for drinks while the food got cold was such a bummer. I had to go wait in a line of 6 people just to get juice from the bar. My food was cold when I got back. The baby was fussy and I couldn’t even enjoy my breakfast. Hooks in the room for towels. Only two towels were provided and with no way to hang them- it was annoying to find a place to hang them ( on the cabinets ) to dry them out for reuse. I use one for my hair and one for my husband and baby that’s 4 towels and we only had two. Overall the experience was great and we would visit again. Thank you!

4

Jim

28 Jun 2025

·

Stayed 1 night

Rude, apathetic, unhelpful front desk staff lady. The interaction felt as if we were inconveniencing her after having driven 6 hrs. Same impression the next morning when asking where to locate the back patio of property. It's too bad poor customer service overshadows a great facility. Our stay was for one night, Friday, 6/27. I would recommend management review their customer service standards and ensure this lady is embracing the company's culture

2

Karla

13 Jul 2023

·

Stayed 6 nights

I was given Disability Room instead of Traditional Room that I fully paid for the floor shower leads to the middle of the entire bathroom of course because it’s for people that actually need it sadly my family had to shower with our slippers on.I requested for a room change & it took them 6 hours to do.Terrible Staff they gave me a room key with someone still in it.Such a horrible experience , I can’t undo this experience.My room was not cleaned , requested extra pillows online but none was given to me , Laundry machine broken, Pool not was not what was pictured also out of service & no towel holders in the bathroom. I’m very disappointed with my stay. I wished I looked into other hotels. Do not waste your money with this hotel.I wish I could say better things about my stay with my family here. Choose your hotel wisely.

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AI-generated summary based on recent guest reviews

Location

Convenient to major highways, St. Johns Town Center, shopping, and dining; several describe the area as safe and pleasantly tucked away. A few mention traffic noise in some rooms.

Related guest reviews

10

Nick

9 Aug 2025

·

Stayed 1 night

Easily accessible from the highway, gas station and multiple quick places for food across the street and most importantly it was pet friendly. All of my needs were met, and my expectations exceeded. The room was clean, looked freshly renovated and the AC worked well.

10

Monica

31 Oct 2023

·

Stayed 2 nights

Friendly staff, room was comfortable and quiet, close to shopping and dining.

10

Andrii

4 Jan 2025

·

Stayed 2 nights

clean, nice staff and very convenient location.

10

James

22 Feb 2025

·

Stayed 1 night

Very nice and clean hotel. Somewhat noisy traffic noise in room, but not bad.

10

Matthew

7 Nov 2025

·

Stayed 2 nights

Stayed here for Seahawks Game vs Jags great hotel within driving distance of everything you want Restaurants ,shops, all of the above.

10

Christine

29 Jul 2024

·

Stayed 1 night

Great location and very quiet!

8

Julianne

27 Jul 2025

·

Stayed 3 nights

The property is safe and close to St. John’s Town Center. I would recommend staying here.

10

Shawn

24 Jul 2025

·

Stayed 1 night

I enjoyed staying at the location. It’s a bit tucked away and that was refreshing. Would definitely stay there again.

10

TINA

28 Mar 2025

·

Stayed 1 night

Excellent option near the St Johns Town Center. Contemporary, clean, and great amenities

10

Shannette

15 Aug 2023

·

Stayed 1 night

Great location. Great staff and very clean. I recommend this hotel.

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar earn frequent praise for tasty food and personable bartenders, and several like the breakfast buffet. However, breakfast is not included and some found drink service slow or food mediocre/overpriced.

Related guest reviews

10

Lynne

11 Jan 2025

·

Stayed 1 night

Our room was clean. The bed more comfortable than in other hotels. The restaurant-bar area is very nice, wait staff polite and friendly. Food and drinks very good. The agents at the desk were also friendly and polite and knowledgeable.

10

Roberta

22 Sept 2024

·

Stayed 3 nights

Evrything there was 5 star. Breakfast buffet was delicious! Rooms were big and clean. Staff was very friendly. Todd the bartender was amazing!! Will stay there again!

8

Shawna

10 Jun 2023

·

Stayed 1 night

Overall the property was great. The only thing I would not recommend is ordering food/room service… food was pretty bad.

8

Carl H

7 Nov 2025

·

Stayed 2 nights

Clean, spacious room. Disappointed with the expensive paid breakfast buffet; typically stay at a hotel where breakfast is included but chose this hotel since others in our party already booked here. Don't know that I would stay here again.

10

Lorena

15 Aug 2025

·

Stayed 1 night

Great breakfast, good hotel

10

Tonda

31 Mar 2024

·

Stayed 3 nights

Staff was friendly and informative. Room was clean & bed comfortable. Will, definitely, stay here again. Only downside was breakfast is not complimentary $18 for the hot food & $7 for cold, like pastry, cereal or bread. Kinda over priced for a small selection.

10

Michael

25 May 2025

·

Stayed 1 night

The hotel provide exceptional customer service and convenient options. The food selection was outstanding, and everyone maintained a spotless environment.

10

Ashlee

12 Oct 2025

·

Stayed 2 nights

Our stay was great! Suggestions for improvements: A drink station at breakfast. We had to wait 10+ minutes for drinks both days . Just sit out a coffee and juice serve yourself station. It was incredibly frustrating. The waitress even complained about how busy she was. Breakfast was amazing but waiting for drinks while the food got cold was such a bummer. I had to go wait in a line of 6 people just to get juice from the bar. My food was cold when I got back. The baby was fussy and I couldn’t even enjoy my breakfast. Hooks in the room for towels. Only two towels were provided and with no way to hang them- it was annoying to find a place to hang them ( on the cabinets ) to dry them out for reuse. I use one for my hair and one for my husband and baby that’s 4 towels and we only had two. Overall the experience was great and we would visit again. Thank you!

10

Leslie

12 Mar 2025

·

Stayed 1 night

Although traffic was horrible once we arrived we had a wonderful overnight stay great bar and restaurant. Food was delicious. Highly recommend!

8

Monica

20 Aug 2024

·

Stayed 2 nights

The food at this restaurant is incredibly good!! The patio is great for hanging out with friends or co-workers! Room was very clean and the bed very comfortable.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$162
February	US$185
March	US$240
April	US$180
May	US$174
June	US$156
July	US$167
August	US$155
September	US$170
October	US$169
November	US$154
December	US$178

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $260	16 $214	17 $151	18 $129	19 $130
20 $137	21 $172	22 $305	23 $240	24 $146	25 $137	26 $144
27 $156	28 $184	29 $279	30 $279

Su	Mo	Tu	We	Th	Fr	Sa
				1 $167	2 $147	3 $150
4 $162	5 $276	6 $669	7 $274	8 $163	9 $163	10 $164
11 $143	12 $210	13 $278	14 $289	15 $172	16 $163	17 $159
18 $163	19 $197	20 $285	21 $278	22 $183	23 $169	24 $173
25 $159	26 $197	27 $234	28 $230	29 $159	30 $142	31 $143

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Monthly average prices

About this property

Location

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

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FAQs about Sheraton Jacksonville Hotel

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