Is parking available at the property?

Self parking is available on-site for a fee of USD 30 per day, which includes in/out privileges. Limited parking is offered, and it is uncovered. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee, approximately USD 10 to 20 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, step-free entrances, wheelchair-accessible facilities such as the registration desk, public areas, and rooms. There is also a pool hoist on-site for pool access.

Where is the property located in relation to key landmarks?

The property is located in the heart of Scottsdale, within a 5-minute drive of Scottsdale Stadium and Scottsdale Fashion Square. It is approximately 3.6 miles from Camelback Mountain and 4.6 miles from Tempe Town Lake.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Additional amenities include pool cabanas (for a surcharge), sun loungers, and umbrellas. The operational hours are not specified.

What are the policies for guests staying with children?

Up to 2 children aged 17 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

Hotel Solaya, part of JdV by Hyatt

What guests think

Across recent reviews, Hotel Solaya is praised for its walkable Old Town Scottsdale location and lively pool scene, but many guests report an extensive renovation causing facility closures, dated rooms, noise, and inconsistent basics like hot water and housekeeping.

Staff feedback is mixed, with several noting friendly, accommodating teams, while others cite slow responses and poor communication. On-site dining and bar service appear hit-or-miss, with occasional closures or limited hours. Expect a central, budget-leaning stay most suited to travelers prioritizing location over polish during renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Major renovation frequently affects facilities, with reports of closed pools, hot tub, lobby, and intermittent bar/cafe service; when open, the pool areas are a social focus but loungers can be uncomfortable and cleanliness varies. Parking often incurs an extra fee, and occasional elevator issues are noted.

Related guest reviews

10

Robin

1 Oct 2025

·

Stayed 1 night

My room was newly renovated and great! The location in the Center of the cutest part of Old Town Scottsdale is awesome! Note, however: This hotel is under a major renovation, which looks very promising but no pool or lobby is available currently until Jan 2026 from my understanding. For my sleeping purposes it was totally good.

6

ashley

14 Dec 2024

·

Stayed 4 nights

Cloae to down town. Pool wasnt heated and cold. Also hidden parking fee wasn't cool

10

Kim

7 Apr 2025

·

Stayed 7 nights

Great pool facility and bar on the pool deck. Great walking distance to shopping and dining.

8

Ambrosia

10 Oct 2025

·

Stayed 1 night

I liked this place, the website showed the main pool was under construction. When we got there..no restaurant, no pool, no lobby due to construction and a flood due to recent rain. I dug the vibe and staff was very helpful and friendly. Id definitely give it another shot once construction is over. Very great location for walking around old town!

6

Toinette

5 Oct 2025

·

Stayed 1 night

Well the website states the pool was closed but didnt mention the hot tub being closed as well and the bed was broken which made for a very uncomfortable nights sleep. Over all the place was mediocre at best expected more due to location

10

David

3 Oct 2025

·

Stayed 5 nights

Didn’t know that your hotel was going through a remodel so I believe 2/3 of the hotel was closed but parking lot full of stuff from the rooms and front desk was removed restaurants everything that’s gone, but I heard that Hyatt now has it so they’ll turn it all around

6

Richard

22 Sept 2025

·

Stayed 2 nights

Staff who checked us in and out were very nice. They didn’t tell us there was a $15.00 a day parking when we checked in, it wasn’t until the next day my husband saw all the cars with passes. I knew the hotel was under construction, but the room had a weird smell, the furniture was old. The mini fridge was on the floor. It was walking distance to food and cute shops though. The staff was the best quality.

4

Max

14 Sept 2025

·

Stayed 1 night

Place appears to be under a remodel, pool is inaccessible, elevator reeked of weed and it is filthy. Rooms are dated with mismatched furniture and pillow cases stuffed with sheets for pillows. Tiny fridge on floor where you literally have to crawl down onto floor to access the compartments in it. Tried to use coffee maker but it was inoperable and when I went to lobby and asked if they had complimentary coffee I was told NO. Place runs like a resort on a Motel 6 budget.

8

Chelsea

25 Jul 2025

·

Stayed 1 night

Swimming pool and gym and proximity to restaurants

2

Dean

6 Oct 2025

·

Stayed 1 night

The hotel is under construction. Once construction is completed then it will be a nice place. Pool closed.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple guests mention dirty tubs, stained or smelly towels, odors, and unkempt common areas, while others found rooms clean. Housekeeping reliability varies, with missing supplies and incomplete service.

Related guest reviews

2

Misak

13 Jul 2025

·

Stayed 1 night

Room was not nice at all, dirty bathroom and dirty shower and dirty walls above shower

6

Tracy

13 May 2025

·

Stayed 2 nights

Front desk, bar & maintenance staff were all great. Room wasn't as clean as I would have liked. The value was good.

2

Jo

22 May 2025

·

Stayed 7 nights

The room was filthy. The mattress was far beyond worn out. The so called handicap accessible bath had very slick tile throughout. The water from the shower ran freely across the floor. It is very unsafe. The holder for the shower head is broken.

6

Rachely

12 May 2025

·

Stayed 2 nights

The photos are very catfish and it was not the cleanest

4

Rosalinda

20 May 2025

·

Stayed 1 night

The shower didn't work. The sheets were dirty

4

Marsha

10 Nov 2024

·

Stayed 1 night

The only great thing about this property is its location. Walking distance to Old Town Scottsdale. The room itself was mediocre. There was no shampoo, body wash or phone to call front desk. The shower head trickled out water.

6

Taylor

20 May 2025

·

Stayed 1 night

The pool area is very cool, and definitely the draw of this hotel. Our room left a lot to be desired - dead bugs in the sink, dirty shower with no water pressure or warm water.

4

Jorge

23 Jun 2025

·

Stayed 2 nights

Room was dirty. The tub was old dirty and the paint was pealing off. There is the smell or urine around the exit of the pool There was dog feces all around the common areas.

4

IONELA IRINA

11 May 2025

·

Stayed 2 nights

It’s not a 3***hotel, it’s more like a 2** glorified hotel. No elevators available, so get ready to carry your luggages on the stairs. Of course, there is no coffee available, so get ready to spend good money on that as well. The room was clean, but they forgot to take care of the balcony, which was filthy. The view is awesome though!

4

Joseph Theordore

3 Apr 2025

·

Stayed 7 nights

Rooms dirty floors had toenails on them not cleaned at all bathroom had mildew on tile grout fan was so noisy and is so clogged with dirt it was un effective paint peeling shower had no pressure and was leaking I bought the package through Orbitz and they tried to charge me extra for parking I complained about it they said they would refund me but never got an email stating the refund. Coffee shop is posted opens at 6 no one was there many days till after 7 furniture was in rough shape old and peeling very limited no water available unless you go to water machine by ice machine and that is so disgusting and hasn't been cleaned or serviced in months the nozzles are so dirty. Overall I would never stay there again. Forget about no security and people coming in making very loud outbursts at 2 3 Up to 530 in the morning. i would not recommend this place if you want a good experience I will be staying across the street next year at the Hilton

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated with motel-style access, minimal furnishings, and frequent maintenance issues (AC, beds, doors, fixtures). Noise from pool parties and streets is common, some ‘pool view’ rooms are obstructed, and Wi‑Fi can be unreliable.

Related guest reviews

6

Anthony

30 Apr 2025

·

Stayed 1 night

Slow draining tub and room outdated

6

Jessica

16 May 2025

·

Stayed 1 night

The hotel is old. The odd thing is there are no phones in the rooms. The room has old furniture. The bed is nice. The pillows are fluffy. The refridgerator is on the floor with the coffee pot on top. Its not a bad room juat not fancy. They charge a $100 incidental for each room.

6

Jenny

5 May 2025

·

Stayed 1 night

Loved the location of this hotel, but it is party central during the weekends! Very loud and crowded at the pool and loud room parties all night. Our AC unit was also extremely noisy. The lounge chairs at the pool were very uncomfortable and falling apart with no chairs at all at the “quiet pool”. Unless you’re headed to Scottsdale to party day and night, I would stay elsewhere.

4

Jeff

30 Apr 2025

·

Stayed 1 night

Property is extremely dated and need of repairs. Bathroom door fell of the track, air conditioning hardly functioning, room door appeared to have been kicked in a some point with little effort to repair.

10

Tracy

12 Jun 2025

·

Stayed 1 night

I really like this place. Its a great location. 2nd time I’ve stayed here. The wifi has gone out every time I've visited. Wish it was a little more up to date and had better room features.

6

Meryl Joy

26 Jul 2025

·

Stayed 2 nights

i booked a pool view room but when i get to my room all i can see is trees can’t even see the pool. Also the patio was dirty and have leaves etc. That’s already a bad way to start my vacation.

6

Christopher

9 May 2025

·

Stayed 1 night

Bed broke on the first night and staff the next morning wasn’t very helpful. Received $30 for sleeping on a broken bed. Complete bs

4

katie

20 May 2025

·

Stayed 5 nights

Got the king suits for 4 people. The pull out couch was unsleepable. The shower never had hot water. All the pool chiars where terrible. All the pool mats and cushiona were so dirty!!!! Dont upgrade for a pool view its just super loud!!! Would never stay here again

6

MARCIA

2 Jan 2025

·

Stayed 1 night

TV didn't work as there were no controls. No desk to use a laptop. Toilet didn't flush properly. Shower controls difficult to use.

4

Mike

12 Oct 2025

·

Stayed 1 night

First of all, the entire hotel was in the process of a remodel, which makes sense as the room was dated badly. The lack of standard sized pillows on a king size bed was apparent as we had (4) pillows that were smaller than throw pillows and they offered no support. We asked the front desk person for some standard pillows or even extra little pillows and she acted like she couldn’t do anything as housekeeping was gone for the day and she states she didn’t have a key to the room. Very odd response. The lack of basic amenities like usb ports anywhere in the room to charge our phones was frustrating as well, thank God we had our charger adapters so we wouldn’t be helpless. The bathroom is super small and the lack of fan in the restroom along with the sliding barn door for the bathroom with no lock left no privacy. The king sized bed was super low and the mattress offered little support either as it sunk in the middle. The elevator was very creaky like it needed WD40 badly. If I hadn’t looked outside my window, I wouldn’t have thought we were in Old Scottsdale! Very disappointing and frustrating that there was no mention on the Hotels.com website that the entire property was under construction, for goodness sake, check in was a big meeting room where a little desk was set up. Do better Hotels.com!!!!

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Service

Service is mixed: many praise friendly, accommodating staff, but others report poor communication, billing problems, and slow or unavailable help, particularly during construction or after-hours.

Related guest reviews

10

Diana

15 Sept 2025

·

Stayed 1 night

Very friendly staff. Check in was easy and the location was great.

2

Julian

7 Jul 2024

·

Stayed 1 night

Reservation that was made was completely messed up upon arrival.. the front desk attendant Evelyn was absolutely horrible, rude, very passive aggressive and confrontational with guest because of lack of communication between the staff.. her service would make any individual never visit this hotel again.

2

Veronica

16 Jun 2024

·

Stayed 1 night

The Monarch scammed us and DOUBLE CHARGED us for our stay. When we arrived the front desk employee told us that he couldn’t pull us the Expedia reservation and we would have to book direct with the hotel. Having my bag in hand I had little choice in the matter. He ASSURED us that it would be no problem at all getting Expedia to refund the charge on their end. Expedia is horrible to contact and makes it extremely difficult to reach anyone. I was able to file the complaint and Expedia messaged me over the course or 3 days stating that the Monarch wouldn’t return their request to verify our stay. I reached out to Evelyn who said she was a manager. She assured me that this would be taken care of and that she oiled be in touch to let me know that the credit was on the way. CRICKETS! I sent two emails asking for update… Nothing. So a decent deal turned into a VERY overpriced stay. STAY SOMEWHERE ELSE!

4

Chad

13 Nov 2024

·

Stayed 1 night

Room subpar for cost. Staff confused about billing and charged us multiple times for one night stay which created problems. Did not return call when I had questions about the billing.

10

Andrea

16 Nov 2024

·

Stayed 2 nights

We had an awesome experience. Staff was super helpful, friendly and accommodating.

6

Richard

22 Sept 2025

·

Stayed 2 nights

Staff who checked us in and out were very nice. They didn’t tell us there was a $15.00 a day parking when we checked in, it wasn’t until the next day my husband saw all the cars with passes. I knew the hotel was under construction, but the room had a weird smell, the furniture was old. The mini fridge was on the floor. It was walking distance to food and cute shops though. The staff was the best quality.

4

Nicole D

21 Aug 2024

·

Stayed 3 nights

We had to move rooms....were moved to one across the property and the maintenance man actually went above and beyond and loaded our cart andn brought it over for us. No restaurant open, no bar tender, several other issues with no staff available, but overall we made the best of it.

4

Michelle

26 Mar 2025

·

Stayed 1 night

Very rude and unhelpful front desk service before and during check-in. The band playing poolside was horrible, too loud and drove us away from the pool only to be heard just as loud in our hotel room due in part to the 1/2 inch gap all around the exterior door in which we could see daylight and street lights at night. Save your money and book elsewhere.

10

Melissa

12 May 2025

·

Stayed 2 nights

Wasn’t planning on staying in a hotel on my solo trip as I was staying with a friend but it didn’t work out. I was able to get early check in, pool view, they were very accommodating and great customer service. The food in the restaurant was very good! Love how close it is to old town and all the shops

6

Kim

5 Jul 2025

·

Stayed 5 nights

The staff were friendly, but the 1st room we were assigned was on the 3rd floor and the elevator wasn't working, so we had to return to reception and get a 1st floor room. The room didn't have any luggage racks, there was only 1 chair in the room. Then in the evening our toliet was plugged. They don't have phones in the room, so you have to call via your cell phone and the front desk didn't answer so we have to walk over and let them know about the toilet issue. Luckly there was a maintenance person on call and he was able to unplug the toilet. The small bar/restaurant left a lot to be desired. At least the Monarch is located in the center of Oldtown Scottsdale and there were wonderful restaurants to choose from.

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AI-generated summary based on recent guest reviews

Location

Location is a standout: right in or steps from Old Town Scottsdale, walkable to shops, restaurants, and Scottsdale Stadium. Some guests note street or nightlife noise.

Related guest reviews

8

Sheryl

21 Mar 2025

·

Stayed 4 nights

You can't get a better location for spring training, because it's an easy walk to the stadium and also steps from Old Town. The pool and hot tub areas were nice, though the chaise lounges were extremely uncomfortable unless you padded the bar going across with a towel. There was a nice cafe. Apparently it is being torn down or renovated according to a permit application sign in front. It's a shame, every affordable hotel we've stayed at in Scottsdale undergoes "rennovation" and triples the price, and I expect the same will happen here, too.

8

Fionnuala

30 May 2025

·

Stayed 1 night

Great location Scottsdale

10

Katherine

28 Mar 2025

·

Stayed 1 night

Easy and convenient check in. Located on the corner of old town Scottsdale. Walking distance to Scottsdale stadium and Old Town.

10

Consuela

17 May 2025

·

Stayed 2 nights

Great area located in the heart of old town Scottsdale. Everything was great.

8

Christina

13 May 2025

·

Stayed 5 nights

Location can’t be beat!

10

Xuejiao

15 Mar 2025

·

Stayed 1 night

Conveniently located at the heart of Old Town Scottsdale with free parking. Clean and decent sized room. Nice pool and amenities.

8

Nancy K

4 May 2025

·

Stayed 2 nights

The Monarch is an affordable hotel located right in the heart of Oldtown. The main pool/hot tub area is lovely with lush greenery and a lively outdoor bar on site. The guest rooms were clean and functional, but a bit outdated. The wall mounted TV was very small & looked like a computer monitor. The outdoor balcony was a nice feature, but an awkward shape...not enough space for patio furniture (or even a chair to sit down). So guests can only stand up on the balcony to enjoy the view.

8

John

1 May 2025

·

Stayed 3 nights

Great location, adjacent/walking distance to Old Town Scottsdale shops. DJ at large pool on Sunday afternoon when we arrived.

10

Kelley

11 Jul 2025

·

Stayed 2 nights

Terrific location

10

Jane

22 Apr 2025

·

Stayed 4 nights

It is in the heart of Scottsdale Old Town shops and restaurants just steps away. It has 2 pools, poolside games, and our room had a patio.

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AI-generated summary based on recent guest reviews

Dining

On-site dining is inconsistent: several guests encountered closures or limited staffing at the cafe/restaurant and pool bar, while others enjoyed good food and drinks when available.

Related guest reviews

6

julie E

17 Apr 2025

·

Stayed 5 nights

Great Area Old Town is really great Pool and jacuzzi was great. Food was very good too. Bed was clean and new w great sheets and pillows. Coffee bar and breakfast very convenient Still a little rough around the edges. Needs more updating and cleanup outdoors

8

Elizabeth

12 Jul 2025

·

Stayed 3 nights

This property was a pleasant surprise and I wish that I had the chance to enjoy the amenities more. Rooms are a little noisy and I wasn’t expecting outdoor access. I could hear a lot of activity and the ice machine was out one day and it was a scorching summer day. The restaurant and coffee bar were great—wonderful bartender!

6

Ray Daniel

19 Mar 2025

·

Stayed 2 nights

It was a nice play to stay, I agree with the 3 star rating but it’s a high 3 star. Only problem I had was trying to eat At the staffless restaurant on a Saturday night

10

Henry Valentino

12 Oct 2025

·

Stayed 2 nights

Bar was amazing pool area had great staff that where very helpful would definitely stay there again!

8

Maribel

11 Mar 2025

·

Stayed 4 nights

The hotel was centrally located. Walkable to old town with lots of restaurants options nearby. Pool was great, wish you didn’t have to walk to the lobby to grab a drink during the week. The property, lobby, pool area, and gym were well kept. The bathroom in the room needs love, along with the towels. Not very clean and not up to par with the vibe the hotel gives off.

4

Nicole D

21 Aug 2024

·

Stayed 3 nights

We had to move rooms....were moved to one across the property and the maintenance man actually went above and beyond and loaded our cart andn brought it over for us. No restaurant open, no bar tender, several other issues with no staff available, but overall we made the best of it.

4

Max

14 Sept 2025

·

Stayed 1 night

Place appears to be under a remodel, pool is inaccessible, elevator reeked of weed and it is filthy. Rooms are dated with mismatched furniture and pillow cases stuffed with sheets for pillows. Tiny fridge on floor where you literally have to crawl down onto floor to access the compartments in it. Tried to use coffee maker but it was inoperable and when I went to lobby and asked if they had complimentary coffee I was told NO. Place runs like a resort on a Motel 6 budget.

4

Araceli

20 Apr 2025

·

Stayed 1 night

The experience at the pool was bad, I called asking if they serve food by the pool and the front desk said yes. We didn’t eat outside so we headed to the pool when we were there the bartender said everything was closed already. We were starving. So I didn’t enjoy the time in the pool.

10

Melissa

12 May 2025

·

Stayed 2 nights

Wasn’t planning on staying in a hotel on my solo trip as I was staying with a friend but it didn’t work out. I was able to get early check in, pool view, they were very accommodating and great customer service. The food in the restaurant was very good! Love how close it is to old town and all the shops

8

Yari

19 May 2025

·

Stayed 1 night

We celebrate my birthday at the restaurant, La Florida. We had a really good time and the best part was the pool next day.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $144	3 $145
4 $147	5 $151	6 $298	7 $309	8 $236	9 $266	10 $248
11 $179	12 $252	13 $230	14 $258	15 $290	16	17
18	19 $290	20 $289	21 $286	22 $263	23 $279	24 $281
25 $208	26 $303	27 $265	28 $281	29 $215	30 $229	31 $259

Hotel Solaya, part of JdV by Hyatt

About this property

Location

Room options

Room, 2 Queen Beds, Balcony

Room, 1 King Bed, Balcony

Suite, 1 Bedroom, Patio

Room, 1 King Bed, Accessible Bathtub

Room, 1 King Bed, Patio, Pool View

Suite, 1 Bedroom

Room, 2 Queen Beds, Patio

Room, 1 King Bed

Room, 1 King Bed, Patio

Room, 2 Queen Beds (View)

Room, 2 Queen Beds, Patio, Pool View

Room, 1 King Bed (View)

Room, 2 Queen Beds

Guest reviews of Hotel Solaya, part of JdV by Hyatt

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Solaya, part of JdV by Hyatt

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $206	29 $159	30 $150