Name: DoubleTree by Hilton Richmond Airport
Address: 445 International Center Dr, Richmond, Virginia, United States of America, Richmond, Virginia, US
Price range: US$149–US$229 per night
Rating: 8.53

What guests think

At DoubleTree by Hilton Richmond Airport, travelers frequently praise the friendly, accommodating staff and convenient airport location, while opinions on rooms and amenities vary with many clean, comfortable stays but some reports of maintenance issues, dated areas, and odors.

Guests often highlight great breakfast and bar service, though a few found the restaurant closed at times or in need of updating, and noted no free lobby coffee. Several reviews mention paid parking and some difficulty or inconvenience with it. Noise varies, with reports of airport flyovers and occasional disturbances from neighboring rooms or patio areas. Expect a convenient airport stay with standout service and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are appreciated, though some guests found them closed at times. Parking is paid; several found it convenient while others disliked the charge, and an airport shuttle is available.

Related guest reviews

10

Maninder

19 Oct 2023

·

Stayed 4 nights

Great place withing reasonable price very close to all amenities.

10

Jenny

12 Mar 2023

·

Stayed 1 night

The room was very clean; the front desk check in was flawless; parking was convenient; bed was comfortable.

10

Leslie

24 Nov 2024

·

Stayed 2 nights

The bar and restaurant staff are great! As well as the super friendly and welcoming front desk staff. I'll definitely stay here again.

10

Donna

19 Aug 2024

·

Stayed 1 night

Paying for parking on an outdoor lot that belongs to the hotel. Excessive charge.

6

Robert

16 May 2023

·

Stayed 1 night

I chose this hotel because it was close to the airport and offered food and a bar nightly. I arrived to find that there was no food or bar on Sunday. Both my sink and tub dripped and the carpet was dirty.

10

Fazal

14 Aug 2024

·

Stayed 1 night

Please note that you have to pay for parking.

10

Ro

8 Oct 2023

·

Stayed 1 night

The staff at this hotel are truly amazing. Just about every person we interacted with was very helpful - Front desk, breakfast staff, shuttle drivers etc. We needed assistance during our stay and they never failed to deliver.

10

Stanislav

12 Sept 2025

·

Stayed 3 nights

Stayed a whole week. Used the bar and restaurant. Front staff bar staff and cleaning staff were all very friendly and helpful. Drinks and food were great. Rare for a hotel. And since its been recently renovated, rooms and mattresses are pristine.

10

Marcellus

24 Jun 2025

·

Stayed 1 night

I was running ahead of schedule snd called and asked about early check in. The lady on the phone and lady at the counter were all so accommodating and nice. And scheduled a shuttle from the airport willing and happily. The room was clean and cold it was hot outside.

6

Kontressa

11 May 2025

·

This was by far the worst Doubletree I have stayed at. However, it still rated as average. Our toliet kept cutting on and off automatically and it was very loud. The hotel restaurant needs to be updated. The beds were uncomfortable. Very average pending below average stay.

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Cleanliness

Many guests found rooms very clean, while several reported issues like musty odors, mold or dirt in showers, stained carpets, and unpleasant smells in common areas or bathrooms.

Related guest reviews

10

Phyllis D

7 Sept 2025

·

Stayed 1 night

Excellent customer service, warm friendly staff and our room was clean and the mattress comfortable providing a good night rest. The dining experience was great, breakfast as well as dinner. We were given a warm chocolate chip cookie by the front staff. Although there was a conference being held there everyone has cared for with a smile and with respect. I highly recommend for cleanliness, customer service and comfort.

10

Grace

18 Mar 2024

·

Stayed 1 night

Check in was excellent, room and bedding was clean but the shower 🚿 dirt and or mold all around the bottom.

10

Simone

7 Nov 2025

·

Stayed 2 nights

Clean room

10

Megan

26 Apr 2024

·

Stayed 2 nights

Clean property with convenient parking

2

Andrea

24 Jul 2025

·

Stayed 2 nights

My daughter and I were on a college visit and chose an hotel close to the airport between our two visits. We booked our room for two nights. Our room smelled musty, the shower/room had signs of mold and the sink dripped water. The air conditioner could not be adjusted up or down. We did not want anyone to service our room since we had personal items in it and would not be returning until late that evening. Upon our return that evening, the musty smell was more pungent. Thank goodness we had an early flight out the next morning.

4

Todd

6 Jun 2024

·

Stayed 1 night

The carpet had three big stains on carpet, paint in bathroom was peeling, and toilet seat missing support pad.

4

Erica

29 Nov 2023

·

Stayed 1 night

With so many hotel options, I decided on this one because of previous stays in different cities AND their warm cookie at check in. This Richmond DoubleTree sucks. Now that I have a family and traveling with kids, my lil boy is past the play pen stage but sleeps in a crib at home. I decided to ask for a crib-I placed it in comments and called the next day. The front desk staff was adamant that since Covid there are none. I decided to call back for a manager, was sent to her voicemail and to this day I have not received a return call. Later that day I decided to wait for shift change to request one. Lo and behold, the staff member not only called the same manager I left a vmail for, he also called housekeeping and called back with good news- they’ll have one at check in. Well, husband went to check in while I settled the kids for Thanksgiving at grandma’s 10 mins away. He calls and says there’s no. Crib, front desk said there hasn’t been any since Covid and was curious who said they’ll be a crib. I gave the employees name and was told he doesn’t work there. Now I’m fuming and trying to keep my composure around in laws and my children. We have 2 kids with us and one King size bed-no bueno. He calls back 20 mins to say he was told to check the room for a crib. The crib was in the room. When we got there around 9pm, the bathroom smelled like rotten eggs and the base board was separated from the wall! AND no cookie at check in or check out the next day. Plus a closed kitchen!

8

Kimberly

23 Nov 2024

·

Stayed 2 nights

The main level smelled like sewage. The room was clean, but the common areas had not had a thorough cleaning in some time. There was no free coffee in the lobby for guests as many other hotels offer.

8

Robert

9 May 2023

·

Stayed 2 nights

I was impressed by the overall cleanliness of my room, in particular the bathroom

10

Jennifer

18 Jul 2025

·

Stayed 2 nights

Hotel was clean and accommodated our needs for the weekend!

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Rooms

Experiences vary: some noted comfortable, recently refreshed rooms and beds, but others cited dated decor, maintenance problems (no hot water, noisy AC, broken fixtures), and noise from nearby rooms, patio, or overhead planes. Accessibility features in one ADA room were reported inadequate.

Related guest reviews

10

Timothy

25 Aug 2024

·

Stayed 1 night

Very convenient for anyone needing to be close to RIC airport. Very clean and comfortable room. Nice staff. 1st night was great, 2nd night was horrible, but only due to occupants next door whose had the TV blaring up until 1am, then again at 4am, and once more at 7:30am. Made for a very unpleasant stay and rough day the next day.

6

Steve

9 Aug 2025

·

Stayed 1 night

Outdated

10

Maninder

19 Oct 2023

·

Stayed 4 nights

Great place withing reasonable price very close to all amenities.

6

Cynthia

10 Apr 2023

·

Stayed 1 night

The first room I was in had no thermostat or refrigerator and no hot water. I had to back up my stuff and move to a new room (I was staying a week). You would think with all the things that were wrong with this room they would've never booked it.

6

Javoni

24 Aug 2024

·

Stayed 2 nights

I’ve stayed multiple times because of traveling for work in the area. The staff are very friendly and the lobby is very nice but the rooms are dated and have an unpleasant odor… paint missing on the walls and faint stains on the carpet. Definitely due for a remodel

6

Carol

27 Mar 2023

·

Stayed 1 night

We stayed in an ADA accessible room (room 523). While my daughter is not in wheelchair, she is disabled and we look at these kind of details in these rooms. The room was labeled as accessible room but here are some issues: - There is no alarm/pull chain in the bathroom near the toilet if the person were to fall off of the toilet and require assistance. - There is a bathtub in the accessible bathroom. This might work for some people with disabilities but not one in a wheelchair. There should be a roll-in shower. - The grab bars in the bathtub were coming out of the wall and were not securely fastened to the wall. - There should be a button to automatically open the door outside & inside once the occupant swipes the keycard to enter/exit the room because the door is heavy and someone with limited mobility would have difficulty entering/exiting the room without assistance of another person. - The coffee maker was sitting on top of the microwave which someone in a wheelchair may not be able to reach, so there should have been a lower counter that accommodates both the microwave and coffee-maker. Some good things about the room, while few, the room was quite large allowing for easy movement around the room if the person is in a wheelchair, and the bed was low to the floor for easy entrance into the bed. Another complaint was the noise from other guests that were out on the patio that carried up to the room.

10

Stanislav

12 Sept 2025

·

Stayed 3 nights

Stayed a whole week. Used the bar and restaurant. Front staff bar staff and cleaning staff were all very friendly and helpful. Drinks and food were great. Rare for a hotel. And since its been recently renovated, rooms and mattresses are pristine.

8

virginia

6 Apr 2023

·

Stayed 1 night

The planes are flying directly over the hotel which is cool and also very terrifying. I could also see how parking would be a pain at night with being around two other hotels.

8

Tami

23 May 2024

·

Stayed 2 nights

The lobby and the bar area were nice. Our room was clean and comfortable. It would be nice if the air conditioner didn’t sound like a truck running through the room. Also, I do love a makeup mirror in the bathroom but ours was broken. I would stay again as it was clean and the restaurant staff were great!

6

Kontressa

11 May 2025

·

This was by far the worst Doubletree I have stayed at. However, it still rated as average. Our toliet kept cutting on and off automatically and it was very loud. The hotel restaurant needs to be updated. The beds were uncomfortable. Very average pending below average stay.

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Service

Staff are frequently praised as friendly, helpful, and accommodating across front desk, restaurant, and shuttle, with smooth early check-ins noted. A minority reported inconsistent service, including billing problems, unreturned calls, rudeness, or delays.

Related guest reviews

10

Justin

14 Dec 2025

·

Stayed 3 nights

Easy access from airport, easy commute to Maryland The best front desk people EVER

10

Leslie

24 Nov 2024

·

Stayed 2 nights

The bar and restaurant staff are great! As well as the super friendly and welcoming front desk staff. I'll definitely stay here again.

4

Abisola

19 Nov 2024

·

Stayed 2 nights

My room was charged for two dinners by another person during my stay. I alerted the front desk and have not heard from the supervisor to remove the charge.

10

Jermaine

3 Jul 2025

·

Stayed 1 night

Sherri, was an excellent representative! She made my stay and check in process of 11 people quick and convenient. Would definitely go back because of her alone.

10

NICOLE

4 Oct 2025

·

Stayed 1 night

After coming off the road from a long trip and exhausted, I was (thankfully) checked in early by a very friendly & courteous Semeatria at the front desk. Employees with a great attitude such as as hers should always be acknowledged by their employer.

10

Ro

8 Oct 2023

·

Stayed 1 night

The staff at this hotel are truly amazing. Just about every person we interacted with was very helpful - Front desk, breakfast staff, shuttle drivers etc. We needed assistance during our stay and they never failed to deliver.

2

Judy

17 Jun 2024

·

Stayed 1 night

The original young Lady, that Was checking us in was really cordial and sweet but when Brittany took over we were giving attitude and rudeness. The elevators were not working so we had to go through the kitchen and laundry room to get to the service elevator to get to the fourth floor.

10

Markeyce

5 Jul 2025

·

Stayed 1 night

Excellent all around, Shametria is the best. I hope I spelled that right haha! I will visit 10/10 experience.

10

Thomas

22 Jul 2025

·

Stayed 1 night

The lady at the front desk. Sherri I believe her name was. She was very nice and helpful. Give that lady a raise!!

4

Erica

29 Nov 2023

·

Stayed 1 night

With so many hotel options, I decided on this one because of previous stays in different cities AND their warm cookie at check in. This Richmond DoubleTree sucks. Now that I have a family and traveling with kids, my lil boy is past the play pen stage but sleeps in a crib at home. I decided to ask for a crib-I placed it in comments and called the next day. The front desk staff was adamant that since Covid there are none. I decided to call back for a manager, was sent to her voicemail and to this day I have not received a return call. Later that day I decided to wait for shift change to request one. Lo and behold, the staff member not only called the same manager I left a vmail for, he also called housekeeping and called back with good news- they’ll have one at check in. Well, husband went to check in while I settled the kids for Thanksgiving at grandma’s 10 mins away. He calls and says there’s no. Crib, front desk said there hasn’t been any since Covid and was curious who said they’ll be a crib. I gave the employees name and was told he doesn’t work there. Now I’m fuming and trying to keep my composure around in laws and my children. We have 2 kids with us and one King size bed-no bueno. He calls back 20 mins to say he was told to check the room for a crib. The crib was in the room. When we got there around 9pm, the bathroom smelled like rotten eggs and the base board was separated from the wall! AND no cookie at check in or check out the next day. Plus a closed kitchen!

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Location

Very convenient to RIC airport and highways; some guests wanted more nearby dining and better signage. A few noted aircraft noise.

Related guest reviews

10

Helen

25 Nov 2024

·

Stayed 3 nights

Perfect for the purpose of my visit. Staff was great! Would be nice to have some restaurant options nearby.

10

Timothy

25 Aug 2024

·

Stayed 1 night

Very convenient for anyone needing to be close to RIC airport. Very clean and comfortable room. Nice staff. 1st night was great, 2nd night was horrible, but only due to occupants next door whose had the TV blaring up until 1am, then again at 4am, and once more at 7:30am. Made for a very unpleasant stay and rough day the next day.

10

Justin

14 Dec 2025

·

Stayed 3 nights

Easy access from airport, easy commute to Maryland The best front desk people EVER

10

Rayeanne

4 Aug 2024

·

Stayed 2 nights

Quick check in, nice location and clean room

8

Thomas

21 Aug 2023

·

Stayed 1 night

Needs better signage.

10

Michael

2 Sept 2024

·

Stayed 1 night

Nice place; close to many things.

10

Larrell

8 Dec 2024

·

Stayed 2 nights

Safe quiet

8

virginia

6 Apr 2023

·

Stayed 1 night

The planes are flying directly over the hotel which is cool and also very terrifying. I could also see how parking would be a pain at night with being around two other hotels.

10

Alicia

26 Apr 2025

·

Stayed 1 night

Great customer service! After traveling all day, we arrived at midnight to check in and were greeted with amazing hospitality and a warm cookie! I feel like we’re in a movie! Excellent clean rooms and great food. Close to the expressway and airport! Superb!

10

TAE HYUN

21 Nov 2024

·

Stayed 1 night

very quite

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Dining

Breakfast, drinks, and bar or restaurant service receive frequent praise. Some guests encountered limited hours or closures, thought the restaurant needed updating, missed free lobby coffee, or had billing issues.

Related guest reviews

10

Lillian

31 Mar 2024

·

Stayed 2 nights

The highlight of my visit was the delicious breakfast prepared by the chef and the amazing customer service from the food and beverage manager. Highly recommend!

10

Leslie

24 Nov 2024

·

Stayed 2 nights

The bar and restaurant staff are great! As well as the super friendly and welcoming front desk staff. I'll definitely stay here again.

4

Abisola

19 Nov 2024

·

Stayed 2 nights

My room was charged for two dinners by another person during my stay. I alerted the front desk and have not heard from the supervisor to remove the charge.

10

Phyllis D

7 Sept 2025

·

Stayed 1 night

Excellent customer service, warm friendly staff and our room was clean and the mattress comfortable providing a good night rest. The dining experience was great, breakfast as well as dinner. We were given a warm chocolate chip cookie by the front staff. Although there was a conference being held there everyone has cared for with a smile and with respect. I highly recommend for cleanliness, customer service and comfort.

6

Robert

16 May 2023

·

Stayed 1 night

I chose this hotel because it was close to the airport and offered food and a bar nightly. I arrived to find that there was no food or bar on Sunday. Both my sink and tub dripped and the carpet was dirty.

10

Stanislav

12 Sept 2025

·

Stayed 3 nights

Stayed a whole week. Used the bar and restaurant. Front staff bar staff and cleaning staff were all very friendly and helpful. Drinks and food were great. Rare for a hotel. And since its been recently renovated, rooms and mattresses are pristine.

6

Joe

30 Jul 2023

·

Stayed 2 nights

Could not provide a receipt at checkout to verify that we were not charged for breakfast when we paid the " added breakfast" rate but had to still sign tickets each morning .

8

Kimberly

23 Nov 2024

·

Stayed 2 nights

The main level smelled like sewage. The room was clean, but the common areas had not had a thorough cleaning in some time. There was no free coffee in the lobby for guests as many other hotels offer.

10

Alicia

26 Apr 2025

·

Stayed 1 night

Great customer service! After traveling all day, we arrived at midnight to check in and were greeted with amazing hospitality and a warm cookie! I feel like we’re in a movie! Excellent clean rooms and great food. Close to the expressway and airport! Superb!

6

Kontressa

11 May 2025

·

This was by far the worst Doubletree I have stayed at. However, it still rated as average. Our toliet kept cutting on and off automatically and it was very loud. The hotel restaurant needs to be updated. The beds were uncomfortable. Very average pending below average stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$138
February	US$136
March	US$196
April	US$170
May	US$169
June	US$148
July	US$133
August	US$157
September	US$154
October	US$149
November	US$145
December	US$141

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $193	18 $191	19 $180
20 $157	21 $167	22 $166	23 $166	24 $206	25 $187	26 $187
27 $157	28 $167	29 $167	30 $167

Su	Mo	Tu	We	Th	Fr	Sa
				1 $157	2 $175	3 $177
4 $149	5 $158	6 $158	7 $158	8 $159	9 $177	10 $179
11 $149	12 $156	13 $160	14 $158	15 $158	16 $229	17 $226
18 $209	19 $156	20 $158	21 $158	22 $158	23 $177	24 $177
25 $149	26 $160	27 $161	28 $161	29 $151	30 $168	31 $168

DoubleTree by Hilton Richmond Airport

Prices for DoubleTree by Hilton Richmond Airport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Guest reviews of DoubleTree by Hilton Richmond Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about DoubleTree by Hilton Richmond Airport

Prices for upcoming dates