Name: Holiday Inn Express Reno Airport by IHG
Address: 2375 Market Street, Reno/Tahoe Airport, Reno, Nevada, United States of America, Reno, Washoe County, US
Price range: US$134–US$309 per night
Rating: 8.75

What guests think

At Holiday Inn Express Reno Airport by IHG, guests frequently praise clean, comfortable rooms, a standout complimentary breakfast, and friendly, accommodating staff, while the convenient airport location and shuttle make it practical for early flights and quick stays.

Several reviews note an unexpected parking fee and limited dining options within walking distance. Rooms are generally quiet and practical, though a few guests found them small, encountered maintenance or HVAC noise, or reported occasional cleanliness lapses. Service is mostly smooth but there are reports of unfriendly desk interactions, key problems, missed requests, or billing hold confusion. Expect a convenient, airport focused stay with strong basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a free airport shuttle and an indoor pool or hot tub; most found them convenient, though one reported no shuttle. Several mention on site parking, with mixed feedback about a new or unexpected fee and occasional lot concerns.

Related guest reviews

10

Michael

5 Jun 2025

·

Stayed 2 nights

They charge for parking

10

Tanya

28 May 2025

·

Stayed 2 nights

Very clean, comfortable bed, great shower!!! Not much to do in area without taking a cab. Staff was wonderful and love the airport shuttle they provide for free!! Breakfast also great!!

2

Rishi

4 May 2025

·

Stayed 3 nights

They are charging parking fee. That’s not acceptable. Not mention on website.

8

Susan

22 Jan 2025

·

Stayed 1 night

I have stayed at this hotel multiple times before and after cross-country trips to Lake Tahoe. The rooms are comfortable and the breakfast is ample and varied. I have had no complaints until last week at the hotel when I learned of the new $5 daily parking fee. $5 may not be a large amount, but it offends me that management has added a hidden cost onto my bill. This is not New York City where parking is scarce and there has been no added security in the lot to justify the fee.

6

Richelle

3 Jan 2025

·

Stayed 3 nights

Chose this over other places so the kids could swim. The pool was cloudy and dirty, no swimming for us and disappointed kids. Pretty sure there was vomit on the floor in our room that wasn’t properly cleaned (still chunks) and black hair all over the sheets in the pull out couch (which is as also very poor quality and not fit for even a kid to sleep on) We usually pick Hokiday Inn Express because we know it will be a good/safe stay….will not stay at this one again.

10

Ian

30 Sept 2024

·

Stayed 1 night

Courtesy van and great driver/ fast service, great staff, clean tidy, quiet great breakfast!

4

Allan

26 Aug 2024

·

Stayed 1 night

Airport shuttle not available,as was promised when making reservations. 3 AM wakeup call did not happen

10

Zachary

5 Apr 2024

·

Stayed 3 nights

Great property at a fair price in Reno! The location is not ideal, but with a little driving, I could access restaurants, etc. My room was clean. The breakfast was robust. There is plenty of free parking. The staff was very helpful when I needed to extend my stay. I recommend staying here!

10

Vicky

10 Apr 2023

·

Stayed 1 night

Extremely friendly check in service! Great roomy room! Nice pool and hot tub!

10

Caroline

13 Mar 2023

·

Stayed 1 night

What a wonderful stay! The room was so clean and comfortable. My son really enjoyed the pool and hot tub. The continental breakfast was wonderful with, juice, coffee, eggs, bacon, sausage, waffles, pancakes, biscuits & gravy, breads, etc. What a great selection and the employee managing that section was on her A game with making sure everything stayed filled and fresh. We only stayed one night, but I noticed on the morning of checkout that every employee was cleaning surfaces and items to get ready for the day. These employees really do care and it shows!! We will stay here from now on when we come to Reno.

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Cleanliness

Most guests describe the property and rooms as very clean, though a minority reported issues such as stained carpets or linens, missed servicing, a wet floor, or an isolated bed bug claim.

Related guest reviews

10

James

25 Sept 2025

·

Stayed 2 nights

This hotel was the final leg of our vacation, and the facility was very nice and clean with a great breakfast.

10

Mark

5 Jun 2025

·

Stayed 1 night

Excellent stay, super clean, abundant selection at breakfast, friendly and attentive staff

10

Gerardo

10 Mar 2025

·

Stayed 2 nights

I had a wonderful stay at this Holiday Inn Express Reno Airport by IHG! The staff were incredibly friendly and welcoming, making me feel right at home. The location is peaceful and safe, perfect for a relaxing getaway. The breakfast was fantastic, with plenty of delicious options to choose from. The hotel was also spotlessly clean, which really added to the comfort of my stay. Highly recommend!

10

Stephanie

29 Dec 2024

·

Stayed 1 night

Very nice rooms, super comfy bed and clean bathrooms. Excellent variety of breakfast in the morning!

2

Candi

16 Oct 2024

·

Stayed 1 night

Our room was dirty the bathroom sink had a bloody booger in it and the bathroom floor was dirty with some hair and dirt. There was a stain on the carpet. The view out our window was a wall next door.

10

Laura

4 Sept 2024

·

Stayed 3 nights

Clean and comfortable. Wonderful staff and convenient to both airport and downtown!

10

Cecilia

25 Mar 2024

·

Stayed 1 night

Very clean

2

Gerard

8 Dec 2023

·

Blood stains on my sheet!!!!

2

Roberta

22 Oct 2023

·

Stayed 1 night

I checked in and went to my room. There were stains on the carpet and the matress had some brown stains all over both sides. At that point I used my phone flash light to really check the matress and found bed bugs near the headboard. I turned around and left, dropped my keys off at the desk and told the attendant. She didnt really seem surprised, not sure what to make of that. I checked out and went to another hotel. I wont make that mistake again.

6

Karol

5 Apr 2023

·

Stayed 3 nights

The property is in a good location yo travel around the city, near freeway However the room was not as nice as our previous stays and the bathroom floor was not clean when we checked in Also found out that if you want your room cleaned you have to let them know the night before and no on said anything about this at checkin

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, quiet, and sometimes spacious with modern touches. Some guests found rooms small or noted HVAC or fridge noise, and mixed opinions on mattress firmness and pillows.

Related guest reviews

10

Davydd

10 Jul 2025

·

Stayed 2 nights

Cozy and quiet

6

Karina

19 Mar 2025

·

Stayed 1 night

Very small

6

suneet

21 Jan 2025

·

Stayed 2 nights

The bee was too soft. The breakfast hour are short. Parking doesn't seem safe even though nothing happen to the vehicle. Usb ports not working. Lights are not bright.

10

Susan

10 Jan 2025

·

Stayed 1 night

I have stayed at the Holiday Inn Reno Airport many times and always have a great experience. The breakfast is ample and varied with fresh fruit, oatmeal, eggs, etc. and this time Greek yogurt. My only negative was the noise of the heater turning on and off during the night.

10

Joseph

8 Oct 2024

·

Stayed 1 night

Room was very updated. Everything was clean and organized. The bathroom was loaded with dove products with decent coffee inside the room. Definitely will be our go to location when in Reno. Excellent breakfast menu for adults and kids. Great Job to the management and staff at this location 👍

8

Jorge

9 Sept 2024

·

Stayed 2 nights

Large rooms, microwave fridge big bathroom indoor pool great breakfast area

10

David

25 Aug 2024

·

Stayed 1 night

We would stay here again. Staff was friendly and accommodating. Room was very clean and spacious. Bed was very comfortable. Hotel was fully booked yet quiet and smooth check-in. Nice lobby lounge for relaxing and breakfast.

8

Sayaka

23 Jul 2024

·

Stayed 1 night

The beds are not comfortable as all Holiday Inn hotels. The pillows are the worst. Worn out and not comfy. If you are pick sleeper definitely bring your own pillow.

6

Charlene

4 Apr 2024

·

Stayed 1 night

Didnt realize it was next to the freewat and it was a very small average room for 259 a night definitely wont waste money there again!

8

Phu

19 Feb 2024

·

Stayed 1 night

The refrigerator inside the unit is very loud.

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Service

Staff are frequently described as friendly, helpful, and accommodating with efficient check in. Some reported unfriendly desk interactions, key or wake up call issues, slow follow up, or billing and deposit confusion.

Related guest reviews

10

Anna

18 Nov 2025

·

Stayed 2 nights

The staff was helpful at all times. Even maintenence was great for room issue. Staff was alert early morning while i waited on a taxi at 3 am for my 5 am flight.

10

Anne

12 Jun 2025

·

Stayed 1 night

The staff member at the front desk was very helpful.

6

Jessica

12 Mar 2025

·

Stayed 1 night

I got in at midnight with my 2 year old and had to try 3 times to get the key to work (3 trips back to the desk) while my child was sleeping in his stroller. We couldn't get into the room and had to switch rooms, but the crib for my child was already in the locked room so I had to wait until they found another one for the new room. Resulting in my not getting to sleep until after 1am. That was a pretty disappointing check in process to say the least. The crib they supplied was small and creaky, I ended up moving my son to the bed in the morning anyways as every time he moved the creaks would wake him up. Otherwise things were fine.

10

Debbie

24 Feb 2025

·

Stayed 2 nights

Enjoyed our stay. Staff was accommodating to our needs. Breakfast was excellent.

10

Edrie

23 Feb 2025

·

Stayed 2 nights

Clean hotel with great amenities. Staff was very accommodating and helpful. The heater wasn’t working and the took care of it right away!

2

James

7 Dec 2024

·

Stayed 4 nights

The room was fine, bed was fine and the breakfast was fine. However: Holiday Inn Express charged my credit card $335.50 as a security deposit. My room was fully paid by Expedia so this security charge should have been refunded. But it has not been. I have called Holiday twice to get this straightened out. The first time the front desk clerk said it should have been removed after 2 or 3 days. But it has now been a week and I called again to find out what was happening. The front desk could not help me and I was told to call again when the manager was there. In addition to that, there was a $20 charge for parking ($5 per day). That was not noted when I booked the room. I really do not like these "junk" fees that are added on by the property. All in all this billing problem has made this a very unpleasant experience.

8

David

8 Oct 2024

·

Stayed 2 nights

Our check in experience was not a pleasant one. You’d think customer service would be better since it’s such a tourist-centered city. The desk clerk was not friendly or even very helpful. All of the clerks we saw during our stay were women and none of them seemed happy to be working there. None were cheerful or pleasant any of the times we passed by. Our key didn’t work the second day of our two day stay and there was no apology when we had to go back down to get new keys. Instead they accused us of putting the key next to our phones. Sure strange that each of us had a key and that both keys failed to work. Sounds more like someone didn’t program the keys right for use on the second day. The room was great though and we did enjoy it, as well as the breakfast buffet. Train your desk clerks to be pleasant and helpful.

10

Mai

15 Sept 2024

·

Stayed 1 night

Check in process was quick and the hotel was clean.

10

Arturo

5 Jun 2024

·

Stayed 2 nights

Great Customer Service!!

6

Lillian

10 Feb 2023

·

Stayed 2 nights

The front desk staff was not friendly or welcoming when I arrived. After getting up to my room and realized the TV did not work I called the front desk and she yelled " I CAN\'T HEAR YOU". After repeating myself again she said she would check to see if it was a system problem and send someone up if not. I never saw anyone. Four hours later I called the front desk again and the maintenance guy was sent up. After clicking around on the remote he said he didn\'t know the issue and left. I figured it out on my own. The two shuttle drivers I encountered with were very friendly & helpful. The Lady working the second night of my stay was friendly and helpful.

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Location

Very convenient to the airport and major freeways in a generally quiet setting. Several note limited walkable dining nearby, and a few mention feeling uneasy about the parking area.

Related guest reviews

8

Jason

10 Jul 2025

·

Stayed 1 night

Close to the airport

10

Mari

1 Jun 2025

·

Stayed 1 night

Convenient location near airport.

8

Harvey

11 May 2025

·

Stayed 1 night

covenience to freeway

10

Gerardo

10 Mar 2025

·

Stayed 2 nights

I had a wonderful stay at this Holiday Inn Express Reno Airport by IHG! The staff were incredibly friendly and welcoming, making me feel right at home. The location is peaceful and safe, perfect for a relaxing getaway. The breakfast was fantastic, with plenty of delicious options to choose from. The hotel was also spotlessly clean, which really added to the comfort of my stay. Highly recommend!

8

Nicole

3 Feb 2025

·

Stayed 1 night

The property was convenient and near the airport but very limited dining options (a decent taco restaurant in a strip mall a couple blocks away though!). Grounds were clean and well cared for. It’s hard to rate location good or great beyond average just for those limitations. If you have a car, not a problem and staff even dropped us at the VA for a memorial. Exceptional staff.

10

Steve

4 Jan 2025

·

Stayed 1 night

Better than average business convenience hotel. The facilities are nice. The beds are really nice. And the breakfast was a cut above the typical free breakfast in a hotel. Downside is that there is really no option for dining that you can walk to.

8

Jeffrey

15 Oct 2024

·

Stayed 2 nights

I would likely stay there again. The people were nice, and the breakfast was good. The bed was a bit too hard for my liking. The negative is the lack of restaurants in the area. Each night, I had to walk a mile (which I didn't mind because of the nice weather) to find a good restaurant.

10

Zachary

5 Apr 2024

·

Stayed 3 nights

Great property at a fair price in Reno! The location is not ideal, but with a little driving, I could access restaurants, etc. My room was clean. The breakfast was robust. There is plenty of free parking. The staff was very helpful when I needed to extend my stay. I recommend staying here!

8

Jessi

25 Feb 2024

·

Stayed 1 night

Overall the stay was great. The abandoned car out front is off putting and it looks like its been there awhile. It made me feel a little unsafe. Like I said, otherwise great. Thank you

10

Deborah E

2 Mar 2023

·

Stayed 4 nights

Nice room, conveniently located near the airport and major highways. Staff were nice, the free breakfast was good! We will stay here again when we visit the Reno/Sparks vicinity.

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Dining

Breakfast is frequently praised for being tasty with good variety. Critiques include limited vegetarian options, short hours, or occasional replenishment issues.

Related guest reviews

10

James

25 Sept 2025

·

Stayed 2 nights

This hotel was the final leg of our vacation, and the facility was very nice and clean with a great breakfast.

10

Rachelle

15 Aug 2025

·

Stayed 1 night

Was clean and comfortable Staff was helpful and attentive. Breakfast was great!

10

shalini

11 Aug 2025

·

Stayed 1 night

Great place to stay with excellent breakfast

10

Joel

27 Jul 2025

·

Stayed 1 night

It was very nice inside and out. Love their breakfast!

8

Navin

7 Jul 2025

·

Stayed 2 nights

Property was clean and very close to Downtown. Enough parking space. Vegetarian items were negligible in the breakfast. Breakfast was moderate.

10

Robert

6 Jun 2025

·

Stayed 2 nights

Was a good stay. Great breakfast

10

Mark

5 Jun 2025

·

Stayed 1 night

Excellent stay, super clean, abundant selection at breakfast, friendly and attentive staff

10

Susan

10 Jan 2025

·

Stayed 1 night

I have stayed at the Holiday Inn Reno Airport many times and always have a great experience. The breakfast is ample and varied with fresh fruit, oatmeal, eggs, etc. and this time Greek yogurt. My only negative was the noise of the heater turning on and off during the night.

6

Adireddy

28 Dec 2023

·

Stayed 1 night

Hi, we are disappointed at breakfast as the staff mentioned that waffle batter is over for the day and they are not ready to refill. Year over year hotels are increasing the prices and reducing the breakfast options and don’t know the reason. Just for name sake, hotels are providing breakfast with minimal options.

8

Shann

27 Oct 2023

·

Stayed 1 night

Great breakfast. Clean room

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$145
February	US$154
March	US$157
April	US$222
May	US$195
June	US$214
July	US$211
August	US$239
September	US$187
October	US$173
November	US$147
December	US$144

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $295	16 $274	17 $254	18 $204	19 $176
20 $158	21 $188	22 $233	23 $232	24 $235	25 $274	26 $238
27 $179	28 $209	29 $240	30 $218

Su	Mo	Tu	We	Th	Fr	Sa
				1 $161	2 $165	3 $168
4 $159	5 $178	6 $203	7 $203	8 $219	9 $177	10 $178
11 $151	12 $237	13 $232	14 $204	15 $173	16 $157	17 $195
18 $153	19 $212	20 $309	21 $234	22 $164	23 $160	24 $175
25 $140	26 $248	27 $259	28 $257	29 $162	30 $139	31 $134

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Accessible Tub)

Standard Room

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Reno Airport by IHG

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Prices for upcoming dates