Comfort Suites At Virginia Center Commons
US$95
/ night
Avg. for September
Select dates to see prices and availability
US$95
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Suites At Virginia Center Commons average US$88 in the cheapest month (December) and US$119 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$100 |
| February | US$105 |
| March | US$119 |
| April | US$119 |
| May | US$107 |
| June | US$108 |
| July | US$116 |
| August | US$111 |
| September | US$95 |
| October | US$97 |
| November | US$105 |
| December | US$88 |
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M
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Sept · US$95
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Most expensive: March (~US$119)
Cheapest: December (~US$88)
About this property
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Glen Allen? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Comfort Suites At Virginia Center Commons. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 100 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Location
A stay at Comfort Suites At Virginia Center Commons places you in the heart of Glen Allen, within a 15-minute drive of Richmond Raceway and Carytown. This hotel is 10.4 mi (16.7 km) from University of Richmond and 10.8 mi (17.4 km) from Virginia Museum of Fine Arts.
What's nearby
Henrico Sports & Events Center(0.2 Miles)
The Crossings Golf Club(1.5 Miles)
James River Cellars Winery(2.5 Miles)
Virginia Randolph Museum(2.6 Miles)
Lavender Fields Herb Farm(3.5 Miles)
Cultural Arts Center Glen Allen(4.4 Miles)
Lewis Ginter Botanical Garden(4.9 Miles)
Belmont Golf Course(5 Miles)
Chamberlayne Actors Theatre(5.5 Miles)
Hanover Wayside Park(6.2 Miles)
Randolph-Macon College(6.6 Miles)
Ashland/Hanover Visitor's Center(7 Miles)
Three Lakes Park(7.3 Miles)
Bowlero West End(7.8 Miles)
Richmond Raceway(8.6 Miles)
Richmond Intl. Airport (RIC)(19.9 Miles)
Norfolk Intl. Airport (ORF)(98 Miles)
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Safe-deposit box
Location
10601 Telegraph Road, Richmond, Virginia, United States of America
Henrico Sports & Events Center (0.2 Miles)
The Crossings Golf Club (1.5 Miles)
James River Cellars Winery (2.5 Miles)
Virginia Randolph Museum (2.6 Miles)
Lavender Fields Herb Farm (3.5 Miles)
Cultural Arts Center Glen Allen (4.4 Miles)
Guest reviews
8.1
Very good
Based on 1,588 verified reviews
Who stays here?
Business
9%
Couple
23%
Family
48%
Group
6%
Solo
12%
What guests think
AI-generated summary based on recent guest reviews
At Comfort Suites At Virginia Center Commons, travelers highlight a convenient location near I-95 and the Henrico Sports & Events Center, while noting variability in cleanliness, maintenance, and staff responsiveness across stays.
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What guests think
At Comfort Suites At Virginia Center Commons, travelers highlight a convenient location near I-95 and the Henrico Sports & Events Center, while noting variability in cleanliness, maintenance, and staff responsiveness across stays.
Many appreciate the large, suite-style rooms, free hot breakfast, and the indoor pool and hot tub. Recurring complaints cite bathroom mold or odors, dated or broken fixtures (AC, elevators, remotes), inconsistent housekeeping, and occasional Wi-Fi problems or highway/hallway noise. Expect a convenient, good-value stop with generous space, but uneven upkeep.
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AI-generated summary based on recent guest reviews
Facilities
The indoor pool and hot tub are popular but conditions vary; guests report cold or cloudy water, strong chlorine, or nonworking jets. Elevator reliability and a basic fitness room are pain points; parking is shared and tight at times, EV charging is appreciated, and on-site guest laundry is unavailable.
Related guest reviews
10
tammie
20 Mar 2025
·
Stayed 1 night
Staff very friendly,easy check in and a nice Continental breakfast.only thing I wish the jets in hot tub was working one of the main reason I decided on this motel was the hot tub.
Staff very friendly,easy check in and a nice Continental breakfast.only thing I wish the jets in hot tub was working one of the main reason I decided on this motel was the hot tub.
8
Cynthia
10 Oct 2025
·
Stayed 1 night
perfectly fine hotel for quick overnight stay. Hot tub and pool were nice.
perfectly fine hotel for quick overnight stay. Hot tub and pool were nice.
8
James
28 Apr 2024
·
Stayed 2 nights
1 Elevator did not work. Parking lot is shared with another hotel next door and the weekend was busy, so had to park really far away. Breakfast buffet was standard stuff, but only one waffle batter dispenser, and both days sausage was awful.
1 Elevator did not work. Parking lot is shared with another hotel next door and the weekend was busy, so had to park really far away. Breakfast buffet was standard stuff, but only one waffle batter dispenser, and both days sausage was awful.
8
Susan
19 Apr 2025
·
Stayed 1 night
Front desk staff pleasant and helpful. Room was worn and missing remote for a TV. Appreciated the EV charger
Front desk staff pleasant and helpful. Room was worn and missing remote for a TV. Appreciated the EV charger
6
Jessica
3 Jul 2025
·
Stayed 1 night
Very friendly and attentive staff. Breakfast seating was tight but the food was good and replenished quickly. Beds were comfortable. The pool area was nice, hot tub was closed for repair. While the room and building were clean, it is in need of repair and updates. Mildew and what looked to be mold were in the corners of the bathroom, near the tub, and the bathroom door was warped due to moisture. There were only three sets of towels for the suite and one roll of toilet paper (hanging) that was half-gone. Lighting was quite dim in the "living room" area of the suite. Since the hotel is positioned right off of 95, the highway noise was noticeable for the light sleepers in our family. The parking lot is shared with an adjacent hotel. There were only a few spots open when we arrived later in the evening. Not sure what they would do if it was full. Overall, our stay was fine for one night and for the price. Not sure I would stay again.
Very friendly and attentive staff. Breakfast seating was tight but the food was good and replenished quickly. Beds were comfortable. The pool area was nice, hot tub was closed for repair. While the room and building were clean, it is in need of repair and updates. Mildew and what looked to be mold were in the corners of the bathroom, near the tub, and the bathroom door was warped due to moisture. There were only three sets of towels for the suite and one roll of toilet paper (hanging) that was half-gone. Lighting was quite dim in the "living room" area of the suite. Since the hotel is positioned right off of 95, the highway noise was noticeable for the light sleepers in our family. The parking lot is shared with an adjacent hotel. There were only a few spots open when we arrived later in the evening. Not sure what they would do if it was full. Overall, our stay was fine for one night and for the price. Not sure I would stay again.
6
Marla
19 Oct 2025
·
Stayed 1 night
Coffee was awful. It was coffee flavored water. Room was nice but smelled like mildew. There were no cleaning wipes in the gym to wipe down equipment before and after use.
Coffee was awful. It was coffee flavored water. Room was nice but smelled like mildew. There were no cleaning wipes in the gym to wipe down equipment before and after use.
8
Gene
17 Nov 2025
·
Stayed 3 nights
I enjoyed the breakfast options and taste. The pool was colder than i like it and the floor was rough. The room was clean and spacoius.
I enjoyed the breakfast options and taste. The pool was colder than i like it and the floor was rough. The room was clean and spacoius.
10
Susan
11 Oct 2025
·
Stayed 1 night
Hotel was great, very clean! Service was good too. Pool and Hot Tub was on point.
Hotel was great, very clean! Service was good too. Pool and Hot Tub was on point.
8
Meghan
14 Jul 2025
·
Stayed 5 nights
The listing online says it has on-site guest laundry but it doesn’t. I planned my week-long trip with the plan to do laundry mid-week, however I arrived and found out I had to go to a laundromat. There were no convenient laundromats available and the one open 24 hours was several miles away. Super inconvenient and this misleading amenity should be changed on all media platforms. Other than that, the stay was great.
The listing online says it has on-site guest laundry but it doesn’t. I planned my week-long trip with the plan to do laundry mid-week, however I arrived and found out I had to go to a laundromat. There were no convenient laundromats available and the one open 24 hours was several miles away. Super inconvenient and this misleading amenity should be changed on all media platforms. Other than that, the stay was great.
8
My
29 Jul 2025
·
Stayed 1 night
Overall amazing experience, however the pool and hot tub were filthy. Murky waters and water visibly dirty.
Overall amazing experience, however the pool and hot tub were filthy. Murky waters and water visibly dirty.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: while many find rooms clean, others report bathroom mold or mildew, odors (smoke or damp), hair or debris, and uneven housekeeping or restocking. Elevator and hallway cleanliness also drew occasional complaints.
Related guest reviews
6
Edward
28 Jun 2025
·
Stayed 3 nights
The breakfast was ok and the room was somewhat clean. There was a left over chicken nugget in the couch from a previous person who stayed there. The box spring was very squeaky when I turned to get comfortable and the bed was not that comfortable. The shower was nice and hot but the shower had mold on the floor and the plastic shower floor was damaged and dirty looking. I showered with my flops on. The ceiling had small holes and the paint was chipped around the shower head. I wouldn’t stay there again.
The breakfast was ok and the room was somewhat clean. There was a left over chicken nugget in the couch from a previous person who stayed there. The box spring was very squeaky when I turned to get comfortable and the bed was not that comfortable. The shower was nice and hot but the shower had mold on the floor and the plastic shower floor was damaged and dirty looking. I showered with my flops on. The ceiling had small holes and the paint was chipped around the shower head. I wouldn’t stay there again.
6
Gianluca
19 Oct 2025
·
Stayed 1 night
On the fifth floor hot water is an option. Not very clean an a bit run down
On the fifth floor hot water is an option. Not very clean an a bit run down
10
Migdalia
20 Sept 2025
·
Stayed 1 night
Staff was wonderful very clean. Breakfast was great.
Staff was wonderful very clean. Breakfast was great.
4
Cathy
4 Oct 2025
·
Stayed 1 night
I’ll start this review as a warning…. Our bathroom tub had mildew that was discovered that night when I stepped in the tub to shower…. I tried cleaning with a rag (as shown in my photos) but there was just too much… When we checked out I politely addressed it with the desk staff and her response was “yes, it needs to be redone”… well, if you knew that room needed to be redone b/c of mildew in bathroom then why did you rent it??? Just unacceptable.. we slept since it was already late and we had unpacked our entire car and ready for rest. We got up and left immediately.. Comfort Suites should be ashamed.
I’ll start this review as a warning…. Our bathroom tub had mildew that was discovered that night when I stepped in the tub to shower…. I tried cleaning with a rag (as shown in my photos) but there was just too much… When we checked out I politely addressed it with the desk staff and her response was “yes, it needs to be redone”… well, if you knew that room needed to be redone b/c of mildew in bathroom then why did you rent it??? Just unacceptable.. we slept since it was already late and we had unpacked our entire car and ready for rest. We got up and left immediately.. Comfort Suites should be ashamed.
6
Cathy
5 Oct 2025
·
Stayed 1 night
The bathroom is not clean. There’s a fake fingernail on the floor when we arrived.
The bathroom is not clean. There’s a fake fingernail on the floor when we arrived.
4
Tim
10 Aug 2025
·
Stayed 2 nights
My stay was not what I expected. I’ve stay here before but this time it was very disappointing. Mildew on the shower floor and walls. There was a step to get into the stand alone shower. There was mildew on the base off that. Mildew in the bathroom sink. Elevator dirty. Old hard bagels for breakfast. House keeping did not check if we needed anything. The only thing I like was how convenient it was to the softball field that we were there for.
My stay was not what I expected. I’ve stay here before but this time it was very disappointing. Mildew on the shower floor and walls. There was a step to get into the stand alone shower. There was mildew on the base off that. Mildew in the bathroom sink. Elevator dirty. Old hard bagels for breakfast. House keeping did not check if we needed anything. The only thing I like was how convenient it was to the softball field that we were there for.
2
Veronica
12 Oct 2025
·
Stayed 1 night
The jacuzzi tub leaked and we had to clean up a puddle of water two times from the jacuzzi tub I'm the bed Head bed bugs it was not a very good stay as a matter of fact I checked out at 4:45 maybe in the morning so I didn't even stay there the bugs woke me up eating me up
The jacuzzi tub leaked and we had to clean up a puddle of water two times from the jacuzzi tub I'm the bed Head bed bugs it was not a very good stay as a matter of fact I checked out at 4:45 maybe in the morning so I didn't even stay there the bugs woke me up eating me up
6
Elizabeth
18 Aug 2025
·
Stayed 3 nights
The lobby, breakfast and staff were great. The floor we were on had a moldy smell as did our room. The room was spacious but had many spots that just weren't clean. The toilet was peeling. Many mold spots around the tub, what looked like boogers on the wall, shower head was pretty gross. The bottom of the door was peeling apart.
The lobby, breakfast and staff were great. The floor we were on had a moldy smell as did our room. The room was spacious but had many spots that just weren't clean. The toilet was peeling. Many mold spots around the tub, what looked like boogers on the wall, shower head was pretty gross. The bottom of the door was peeling apart.
10
Kristen
16 Nov 2025
·
Stayed 1 night
Room was spotless and well equipped. Great breakfast and friendly staff.
Room was spotless and well equipped. Great breakfast and friendly staff.
4
Sophie
18 Jul 2025
·
Stayed 1 night
There was dust and fingerprints everywhere, im the bathroom there was brown dust in the corners. The corner of the walls were black (mold?). Never again for us.
There was dust and fingerprints everywhere, im the bathroom there was brown dust in the corners. The corner of the walls were black (mold?). Never again for us.
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with separate living areas and generally comfortable beds, but decor shows age and several guests encountered malfunctioning fixtures (AC/heat, door locks, TVs/remotes) and occasional noise from the highway or hallways. Wi-Fi connectivity can be unreliable.
Related guest reviews
2
Karamjit
21 Jul 2025
·
Stayed 1 night
The room was smelly. The AC was not working. Key cards are not working.
The room was smelly. The AC was not working. Key cards are not working.
8
kristin
23 Feb 2025
·
Stayed 1 night
It was good for my family. Love the separation from the "living room" to the beds
It was good for my family. Love the separation from the "living room" to the beds
8
Gary
10 Mar 2025
·
Stayed 2 nights
A little noisy with I 95 behind us.
A little noisy with I 95 behind us.
10
Ellen
24 Sept 2025
·
Stayed 1 night
This property was conveniently located off of 95. The location was set back a bit from the road and quiet. Staff was friendly and check in only took a few minutes.The room we stayed in was a 2 room suite with standard amenities. It had a sepated "living" area with a sofa bed, tv, desk, and chair upon entry. It was separated from the double bedroom by a door. The room was spacious and beds were firm, but not uncomfortable. I did notice a bit of wear on the flooring and a small bit of water damage on the front of the bathroom vanity, but other than those things (which did not negatively impact our stay) the room was clean and everything operated as intended. Breakfast was good and staff was attentive in keeping the area clean and stocked. All in all, I would stay here again.
This property was conveniently located off of 95. The location was set back a bit from the road and quiet. Staff was friendly and check in only took a few minutes.The room we stayed in was a 2 room suite with standard amenities. It had a sepated "living" area with a sofa bed, tv, desk, and chair upon entry. It was separated from the double bedroom by a door. The room was spacious and beds were firm, but not uncomfortable. I did notice a bit of wear on the flooring and a small bit of water damage on the front of the bathroom vanity, but other than those things (which did not negatively impact our stay) the room was clean and everything operated as intended. Breakfast was good and staff was attentive in keeping the area clean and stocked. All in all, I would stay here again.
4
joseph
17 Nov 2024
·
Stayed 1 night
Room was fine but the room key didnt work after initially getting into the room and it was never able to be fixed. We weren't the only ones either. Add to that, the door wouldn't close on its own. Kind of a safety issue from a security standpoint. Wife and I couldn't both leave the room at the same time otherwise we'd have had to get the front desk to unlock it for us manually.
Room was fine but the room key didnt work after initially getting into the room and it was never able to be fixed. We weren't the only ones either. Add to that, the door wouldn't close on its own. Kind of a safety issue from a security standpoint. Wife and I couldn't both leave the room at the same time otherwise we'd have had to get the front desk to unlock it for us manually.
8
Teri
27 Jul 2025
·
Stayed 2 nights
Room was spacious and clean. The hotel is located near shopping and lots of restaurants. Bed was a little in the hard side, but it was fine for 2 nights. Room had a fridge and microwave, which I appreciate. They did serve breakfast, it smelled good, but I didn’t eat anything. Will stay again.
Room was spacious and clean. The hotel is located near shopping and lots of restaurants. Bed was a little in the hard side, but it was fine for 2 nights. Room had a fridge and microwave, which I appreciate. They did serve breakfast, it smelled good, but I didn’t eat anything. Will stay again.
8
Rashad
7 Aug 2025
·
Stayed 2 nights
This is usually my go to hotel whenever I want to go to Kings Dominion. Its about 10-13 minutes away, and they are really building the area up. Unfortunately, the building is starting to show its age. Paint chipping in the showers, lights flickering in the bathroom, and it wasn't the cleanest hotel. We asked for another room when we checked in due to all of these problems. The front desk attendant at the time was extremely sweet and helpful (I believe her name was Mary, she's from New York!) She was able to get us into a cleaner room. The price is good for what you get, but they are going to need to do some updating soon. Especially with all of the construction and newer building being built around the hotel.
This is usually my go to hotel whenever I want to go to Kings Dominion. Its about 10-13 minutes away, and they are really building the area up. Unfortunately, the building is starting to show its age. Paint chipping in the showers, lights flickering in the bathroom, and it wasn't the cleanest hotel. We asked for another room when we checked in due to all of these problems. The front desk attendant at the time was extremely sweet and helpful (I believe her name was Mary, she's from New York!) She was able to get us into a cleaner room. The price is good for what you get, but they are going to need to do some updating soon. Especially with all of the construction and newer building being built around the hotel.
8
Adam
24 May 2025
·
Stayed 4 nights
Having the "living room" area before the bedroom was nice and kept the noise from the hallway down to a minimum. Breakfast each morning was hot and ready and wasn't the same thing each day. The pool area was nice but HIGHLY chlorinated, to the point where when we were in the hot tub it was burning our eyes. Neither of us count connect to the hotels wifi, when I asked at the desk I was told that it was because I had an Android phone, this is a known issue for the hotel and nobody there knew how to fix it. Bigger issue was parking. 2 hotels shared a lot so parking was at a premium
Having the "living room" area before the bedroom was nice and kept the noise from the hallway down to a minimum. Breakfast each morning was hot and ready and wasn't the same thing each day. The pool area was nice but HIGHLY chlorinated, to the point where when we were in the hot tub it was burning our eyes. Neither of us count connect to the hotels wifi, when I asked at the desk I was told that it was because I had an Android phone, this is a known issue for the hotel and nobody there knew how to fix it. Bigger issue was parking. 2 hotels shared a lot so parking was at a premium
6
DAVID
9 Jun 2025
·
Stayed 1 night
Food was not too bad for the breakfast. The lady at the front desk did not know how to get the Wi-Fi working on anybody's phone that I was with. Different cell phone carriers and different models. She told us to call the Wi-Fi company. Very unacceptable. Especially when I had two rooms that I paid for. The jacuzzi was fine, but the pool had way too h chlorine in it. It was very cloudy
Food was not too bad for the breakfast. The lady at the front desk did not know how to get the Wi-Fi working on anybody's phone that I was with. Different cell phone carriers and different models. She told us to call the Wi-Fi company. Very unacceptable. Especially when I had two rooms that I paid for. The jacuzzi was fine, but the pool had way too h chlorine in it. It was very cloudy
8
Marjorie
8 Aug 2025
·
Stayed 1 night
Beds were comfortable, room was spacious.
Beds were comfortable, room was spacious.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many praise friendly, accommodating front-desk staff and smooth check-ins, while others report slow or unresponsive help, billing or room-assignment errors, and poor follow-through on maintenance or housekeeping requests.
Related guest reviews
2
Kristi
12 Feb 2025
·
Stayed 3 nights
Our stay at Comfort Suites At Virginia Center Commons was a complete nightmare. I had called ahead to secure an early check-in due to our 8-hour flight for my 6-year-old’s wrestling tournament, but when we arrived, our room wasn’t ready. Hours later, they informed us they wouldn’t even have it by normal check-in time. When I spoke to the manager, she became unhinged—yelling, screaming, and even calling me the “B” word. When we finally got our room, it was disgusting—dirty towels, food in the fridge, and used feminine products in the trash. When I showed the front desk pictures, I was called a liar, screamed at again, and even witnessed another employee trying to calm the manager down as she berated him too. Another guest was having the same experience, and when I spoke to them, the manager threatened to kick my family out. This place is beyond unprofessional—avoid at all costs!
Our stay at Comfort Suites At Virginia Center Commons was a complete nightmare. I had called ahead to secure an early check-in due to our 8-hour flight for my 6-year-old’s wrestling tournament, but when we arrived, our room wasn’t ready. Hours later, they informed us they wouldn’t even have it by normal check-in time. When I spoke to the manager, she became unhinged—yelling, screaming, and even calling me the “B” word. When we finally got our room, it was disgusting—dirty towels, food in the fridge, and used feminine products in the trash. When I showed the front desk pictures, I was called a liar, screamed at again, and even witnessed another employee trying to calm the manager down as she berated him too. Another guest was having the same experience, and when I spoke to them, the manager threatened to kick my family out. This place is beyond unprofessional—avoid at all costs!
10
Rebecca
23 Nov 2025
·
Stayed 1 night
In town on business, super quick and easy check in and out. Clean, spacious room, breakfast was included and is always a plus. All around a great stay. Recommend!
In town on business, super quick and easy check in and out. Clean, spacious room, breakfast was included and is always a plus. All around a great stay. Recommend!
6
SANDRA
3 Sept 2025
·
Stayed 2 nights
I booked two rooms for two nights for a business trip and after the first night my employee that has the 2nd room laid the key on the counter when they left to go do the job. When they went back to stay for the 2nd night, after working all day, he couldn't access his room they thought he was checking out and instead of calling the person who booked both rooms together to confirm they still needed both rooms they were left with only one room for a work group they would not refund or give him another room said we would have to pay for another room. This is not customer service we travel over 280 nights a year for business will never book this hotel again. Hotels.com is trying everything they can to have the hotel refund us but no luck so far. The desk staff CW was rude and very unaccommodating and lied and said he asked to be checked out why would he do that if we lived over a thousand miles away and still had work to do
I booked two rooms for two nights for a business trip and after the first night my employee that has the 2nd room laid the key on the counter when they left to go do the job. When they went back to stay for the 2nd night, after working all day, he couldn't access his room they thought he was checking out and instead of calling the person who booked both rooms together to confirm they still needed both rooms they were left with only one room for a work group they would not refund or give him another room said we would have to pay for another room. This is not customer service we travel over 280 nights a year for business will never book this hotel again. Hotels.com is trying everything they can to have the hotel refund us but no luck so far. The desk staff CW was rude and very unaccommodating and lied and said he asked to be checked out why would he do that if we lived over a thousand miles away and still had work to do
2
Gene
31 Oct 2025
·
Stayed 2 nights
No one was at the desk when we arrived. Waited around 10 mins before someone showed up to check us in. Room was dirty. Had food crumbs all over end table, floor and pull out sofa. There were no linens for the pull out sofa and when we asked for them we were given a pile of pillow cases, no sheets, no blanket and no pillow, just pillow cases. Lost power to half of the room and no one was able to fix it. Was told we could either deal with it until maintenance came in the morning or check out. We weren't able to charge our devices, watch TV or have any lights in the bedroom all night. We stayed 2 nights, no one ever came to clean the room or restock toiletries the entire time. Had to keep going to the desk for tp, tissues etc. Overall a terrible stay with awful customer service.
No one was at the desk when we arrived. Waited around 10 mins before someone showed up to check us in. Room was dirty. Had food crumbs all over end table, floor and pull out sofa. There were no linens for the pull out sofa and when we asked for them we were given a pile of pillow cases, no sheets, no blanket and no pillow, just pillow cases. Lost power to half of the room and no one was able to fix it. Was told we could either deal with it until maintenance came in the morning or check out. We weren't able to charge our devices, watch TV or have any lights in the bedroom all night. We stayed 2 nights, no one ever came to clean the room or restock toiletries the entire time. Had to keep going to the desk for tp, tissues etc. Overall a terrible stay with awful customer service.
8
Lisa
11 Sept 2024
·
Stayed 4 nights
We have stayed before, unfortunately the management was aggressive and rude this time around, this reduced the star rating. Unfortunately this attitude was not only towards us as guests but also towards the staff who were attempting to assist us in our inquiries. Hopefully this attitude will be addressed and changed positively as the hotel is great.
We have stayed before, unfortunately the management was aggressive and rude this time around, this reduced the star rating. Unfortunately this attitude was not only towards us as guests but also towards the staff who were attempting to assist us in our inquiries. Hopefully this attitude will be addressed and changed positively as the hotel is great.
10
Christine
27 Oct 2025
·
Stayed 1 night
We had to leave early and did not try breakfast - our room wasn't ready and we got upgraded - the lady at the front desk was very helpful, and the upgrade still fit our needs perfectly. We were happy with our stay, and may stay again soon. We visited for my husband's surgery at the VA hospital, and we were informed that Choice Hotels offers help to Veterans under these conditions. We intend to check into this for our next stay.
We had to leave early and did not try breakfast - our room wasn't ready and we got upgraded - the lady at the front desk was very helpful, and the upgrade still fit our needs perfectly. We were happy with our stay, and may stay again soon. We visited for my husband's surgery at the VA hospital, and we were informed that Choice Hotels offers help to Veterans under these conditions. We intend to check into this for our next stay.
10
Evelyn
11 Jul 2025
·
Stayed 1 night
Property is very clean, and the staff is very friendly.
Property is very clean, and the staff is very friendly.
10
Jevonne
4 Jul 2025
·
Stayed 1 night
Staff was fantastic
Staff was fantastic
10
Ashley
18 Jun 2025
·
Stayed 1 night
Quite clean and organized. Staff was friendly and helpful
Quite clean and organized. Staff was friendly and helpful
6
Joseph
16 Dec 2024
·
Stayed 2 nights
When I first checked in, the front desk employee was outside smoking and talking on her cell phone. When she came in she smelled horrible of cigarette smoke. She just told the person on the phone to hold on and placed the phone on the counter so they could hear all my personal information I was asked to provide. After she entered it she asked if it was correct, which it wasn't but she said she didnt need to correct it. When I asked if it was an updated room she simply relied with "the hotel is 20 years old." Not a very good welcome or first impression but overall the room was clean except there were several hairs on the ceiling in the shower.
When I first checked in, the front desk employee was outside smoking and talking on her cell phone. When she came in she smelled horrible of cigarette smoke. She just told the person on the phone to hold on and placed the phone on the counter so they could hear all my personal information I was asked to provide. After she entered it she asked if it was correct, which it wasn't but she said she didnt need to correct it. When I asked if it was an updated room she simply relied with "the hotel is 20 years old." Not a very good welcome or first impression but overall the room was clean except there were several hairs on the ceiling in the shower.
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AI-generated summary based on recent guest reviews
Location
Convenient to I-95, the Henrico Sports & Events Center, Kings Dominion, and nearby dining and shopping; some guests noted highway noise.
Related guest reviews
8
Rajendran
25 Oct 2024
·
Stayed 2 nights
Ambience, room size and close to the event venue we went
Ambience, room size and close to the event venue we went
10
Ellen
24 Sept 2025
·
Stayed 1 night
This property was conveniently located off of 95. The location was set back a bit from the road and quiet. Staff was friendly and check in only took a few minutes.The room we stayed in was a 2 room suite with standard amenities. It had a sepated "living" area with a sofa bed, tv, desk, and chair upon entry. It was separated from the double bedroom by a door. The room was spacious and beds were firm, but not uncomfortable. I did notice a bit of wear on the flooring and a small bit of water damage on the front of the bathroom vanity, but other than those things (which did not negatively impact our stay) the room was clean and everything operated as intended. Breakfast was good and staff was attentive in keeping the area clean and stocked. All in all, I would stay here again.
This property was conveniently located off of 95. The location was set back a bit from the road and quiet. Staff was friendly and check in only took a few minutes.The room we stayed in was a 2 room suite with standard amenities. It had a sepated "living" area with a sofa bed, tv, desk, and chair upon entry. It was separated from the double bedroom by a door. The room was spacious and beds were firm, but not uncomfortable. I did notice a bit of wear on the flooring and a small bit of water damage on the front of the bathroom vanity, but other than those things (which did not negatively impact our stay) the room was clean and everything operated as intended. Breakfast was good and staff was attentive in keeping the area clean and stocked. All in all, I would stay here again.
8
Daniel
17 Sept 2024
·
Stayed 1 night
This was an overnight stay to deliver something to a relative. We had stayed here in the past and were happy with our room and the amenities. On this stay, we had a room that faced I-95 and the noise prevented my wife from getting a good night's sleep. She had to go to the couch and close the bedroom door. Aside from this Mrs. Lincoln, how did you like the play? Also, have a selection of "NA" for the items that you want a comment for. Not everything you wish the customer to comment on is applicable to their experience.
This was an overnight stay to deliver something to a relative. We had stayed here in the past and were happy with our room and the amenities. On this stay, we had a room that faced I-95 and the noise prevented my wife from getting a good night's sleep. She had to go to the couch and close the bedroom door. Aside from this Mrs. Lincoln, how did you like the play? Also, have a selection of "NA" for the items that you want a comment for. Not everything you wish the customer to comment on is applicable to their experience.
8
Gerald
10 Nov 2024
·
Stayed 1 night
Easy to get to from highway.
Easy to get to from highway.
10
Bob
20 Jul 2025
·
Stayed 1 night
Great staff at check-in. Clean room. Very good breakfast. Easy access ftom I-95.
Great staff at check-in. Clean room. Very good breakfast. Easy access ftom I-95.
10
Cynthia
21 Sept 2025
·
Stayed 3 nights
Great location-near restaurants & I 95, spacious, equipped rooms, hot breakfast. Quiet. Nice pool area.
Great location-near restaurants & I 95, spacious, equipped rooms, hot breakfast. Quiet. Nice pool area.
10
Jolie
30 Mar 2025
·
Stayed 2 nights
We stay at this hotel every time we come to Kings Dominion which is about 4 times a year. Wonderful property, great pool and excellent breakfast.
We stay at this hotel every time we come to Kings Dominion which is about 4 times a year. Wonderful property, great pool and excellent breakfast.
8
Eric
16 Dec 2024
·
Stayed 1 night
If you have an event at the sporting complex, you can't go wrong staying with this property.
If you have an event at the sporting complex, you can't go wrong staying with this property.
10
Robert
7 Jul 2025
·
Stayed 4 nights
It was very convenient for me. I was able to walk to the Venue where I was playing all weekend. And able to walk to Texas Roadhouse to eat. But there were other places to eat in a close proximity.
It was very convenient for me. I was able to walk to the Venue where I was playing all weekend. And able to walk to Texas Roadhouse to eat. But there were other places to eat in a close proximity.
8
David
17 Nov 2023
·
Stayed 2 nights
Easy to find location convenient to shopping and the new sports convention center. Room was clean with plenty of space for a family of four.
Easy to find location convenient to shopping and the new sports convention center. Room was clean with plenty of space for a family of four.
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AI-generated summary based on recent guest reviews
Dining
The free breakfast is frequently appreciated for selection and value, but quality and consistency vary: items sometimes run out early, coffee is often weak, and the area can get messy or crowded.
Related guest reviews
10
Howard
9 Aug 2025
·
Stayed 1 night
We've stayed at this hotel twice over the years and had a positive experience each time. Their breakfast is definitely well above average.
We've stayed at this hotel twice over the years and had a positive experience each time. Their breakfast is definitely well above average.
8
Grayson
24 Nov 2023
·
Stayed 1 night
I always enjoy staying here! You can always expect the level of quality to be above most of the rest. The staff are friendly and are happy to take care of you your needs, and anything else. So this is why I’m going to mention about the breakfast. I can’t say that I was even halfway satisfied with this. This morning they had sausage and eggs and sausage, gravy and biscuits. It was around 830 and I can understand keeping the volume of food items low as not to waste. I’m sorry to say there were nothing but crumbs of eggs in the pan and nothing but grease marks left from where the sausages used to be as it had none. The biscuits are always hard on the bottom and the sausage gravy this morning was just like water thin and almost transparent. The coffee was out and there was just a little of the bold left, which I cut with water to make a half a cup of coffee. An employee was there to manage the food situation, but they were doing a very poor job in my opinion. She did bring just a few more eggs out, but there was a mad dash for that little bit of eggs. She didn’t bring any more sausage. I think it could have been a little bit better.
I always enjoy staying here! You can always expect the level of quality to be above most of the rest. The staff are friendly and are happy to take care of you your needs, and anything else. So this is why I’m going to mention about the breakfast. I can’t say that I was even halfway satisfied with this. This morning they had sausage and eggs and sausage, gravy and biscuits. It was around 830 and I can understand keeping the volume of food items low as not to waste. I’m sorry to say there were nothing but crumbs of eggs in the pan and nothing but grease marks left from where the sausages used to be as it had none. The biscuits are always hard on the bottom and the sausage gravy this morning was just like water thin and almost transparent. The coffee was out and there was just a little of the bold left, which I cut with water to make a half a cup of coffee. An employee was there to manage the food situation, but they were doing a very poor job in my opinion. She did bring just a few more eggs out, but there was a mad dash for that little bit of eggs. She didn’t bring any more sausage. I think it could have been a little bit better.
10
Denise
2 Sept 2025
·
Stayed 1 night
The only complaint I have is the coffee… was horrible. The machine makes brown water… I had pressed the dark bold and it barely tasted like coffee.
The only complaint I have is the coffee… was horrible. The machine makes brown water… I had pressed the dark bold and it barely tasted like coffee.
10
Richard
22 Oct 2025
·
Stayed 1 night
Clean room, hot and cold breakfast
Clean room, hot and cold breakfast
10
Giovanna
3 Nov 2025
·
Stayed 1 night
Room & hotel were clean. Staff was helpful & nice. Breakfast could've included bacon. The sausage patties were rubbery, & eggs were stiff like in texture. No grits or oatmeal offered. Didn't get a chance to use the hot tub.
Room & hotel were clean. Staff was helpful & nice. Breakfast could've included bacon. The sausage patties were rubbery, & eggs were stiff like in texture. No grits or oatmeal offered. Didn't get a chance to use the hot tub.
8
Tim
11 Aug 2024
·
Stayed 2 nights
The hotel was not prepared for their guest. The ran out of food and water utensils by 9am and breakfast hours were till 10
The hotel was not prepared for their guest. The ran out of food and water utensils by 9am and breakfast hours were till 10
6
Cassie
31 Aug 2025
·
Stayed 1 night
It’s an older hotel but the water pressure was good. The beds were hard and the breakfast was decent but the area was messy and they were out of so much stuff and then they took forever to fill up the missing food, plates and silverware. It was definitely chaotic, everyone stood downstairs waiting for somebody to help. A decent stay but breakfast and a hard bed made me rethink picking this location for next time.
It’s an older hotel but the water pressure was good. The beds were hard and the breakfast was decent but the area was messy and they were out of so much stuff and then they took forever to fill up the missing food, plates and silverware. It was definitely chaotic, everyone stood downstairs waiting for somebody to help. A decent stay but breakfast and a hard bed made me rethink picking this location for next time.
8
Della
20 Apr 2025
·
Stayed 1 night
Standard hotel with good breakfast
Standard hotel with good breakfast
10
Alexis
23 Sept 2024
·
Stayed 3 nights
Pros: Great stay. Decent breakfast and coffee. Pool was a hit. Service was friendly. Rooms were clean. Cons: we wished the pool was open past 10pm. Hallways could be vacuumed.
Pros: Great stay. Decent breakfast and coffee. Pool was a hit. Service was friendly. Rooms were clean. Cons: we wished the pool was open past 10pm. Hallways could be vacuumed.
8
jessica
31 Oct 2024
·
Stayed 3 nights
Breakfast could've been better. Kids were coughing around the food . They didn't offer eggs with cheese and they don't do shell eggs. Overall the stay is good. You have to request to have your sheets changed.
Breakfast could've been better. Kids were coughing around the food . They didn't offer eggs with cheese and they don't do shell eggs. Overall the stay is good. You have to request to have your sheets changed.
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AI-generated summary based on recent guest reviews
10
David
4 weeks ago
·
Stayed 1 night
Great hotel and really nice, spacious room.
Great hotel and really nice, spacious room.
4
Esther
4 weeks ago
·
Stayed 1 night
If it was just me it would have been better But traveling with elderly parents, I need extra consideration. I booked the room mainly for Handicapped accessibility and chose this establishment because it pictured a couch in the room. There was no couch. There was no coffee maker. There was a place for a hairdryer but no hair dryer. There were bars on the walls of the tub but it had high sides so hard to climb in. No skid proof bottom and no chair. Almost fell. The air conditioner was on very low. Unable to adjust settings with thermostat. Room was very stuffy. Breakfast was good. Won't book again. Did not use pool. It may have been ok. Felt i did not get what was advertised.
If it was just me it would have been better But traveling with elderly parents, I need extra consideration. I booked the room mainly for Handicapped accessibility and chose this establishment because it pictured a couch in the room. There was no couch. There was no coffee maker. There was a place for a hairdryer but no hair dryer. There were bars on the walls of the tub but it had high sides so hard to climb in. No skid proof bottom and no chair. Almost fell. The air conditioner was on very low. Unable to adjust settings with thermostat. Room was very stuffy. Breakfast was good. Won't book again. Did not use pool. It may have been ok. Felt i did not get what was advertised.
4
Eugene
4 weeks ago
·
Stayed 1 night
No breakfast. No backup plan. Poor.
No breakfast. No backup plan. Poor.
6
Richard
4 weeks ago
·
Stayed 3 nights
This Comfort Suites at Virginia Center Commons is dated and needs upgrades especially the breakfast seating. This hotel houses work crews in the area. While they advertise free wi-fi it is without internet. I would also note that the toilets sit very low making it a challenge for anyone with knee issues.
This Comfort Suites at Virginia Center Commons is dated and needs upgrades especially the breakfast seating. This hotel houses work crews in the area. While they advertise free wi-fi it is without internet. I would also note that the toilets sit very low making it a challenge for anyone with knee issues.
6
Patrick
last month
·
Stayed 2 nights
The continental breakfast was terrible. There was hardly any food put out to milk was curled. There was no waffle mix there was nothing in the hot Rays. I know we went down a little later than most, but we were down there before 9 o’clock. It should’ve been full. And there is no body soap in the room, though shampoo and conditioner, but no soap in the shower.
The continental breakfast was terrible. There was hardly any food put out to milk was curled. There was no waffle mix there was nothing in the hot Rays. I know we went down a little later than most, but we were down there before 9 o’clock. It should’ve been full. And there is no body soap in the room, though shampoo and conditioner, but no soap in the shower.
Property policies
Check-in
Check-out
From 15:00 to 07:00
Before 11:00
FAQs about Comfort Suites At Virginia Center Commons
Is parking available at the property?
Free self-parking is available on-site. The parking is limited but does not require a reservation.
What type of breakfast is offered?
A complimentary buffet breakfast is included for guests, providing a variety of options to start the day. Breakfast is served during the morning hours.
What are the check-in and check-out times?
Check-in time is at 3:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available for a fee, subject to availability. Guests should contact the property in advance to request these options.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.
Where is the property located in relation to key landmarks?
The hotel is situated in the heart of Glen Allen, approximately 0.2 miles from Henrico Sports & Events Center and within a 15-minute drive of Richmond Raceway and Carytown. It is also 10.4 miles from the University of Richmond and 10.8 miles from the Virginia Museum of Fine Arts.
Does the property have a swimming pool?
Yes, the hotel features an indoor swimming pool, which is available for guests to enjoy. The pool is heated and operational year-round.
Are children allowed at the property?
Children 18 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests should contact the property directly to inquire about options for additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-08: NO DATA
- 2026-09-09: 88.41792028356171USD
- 2026-09-10: 88.07044398889161USD
- 2026-09-11: 114.3214412135849USD
- 2026-09-12: 115.08205337106324USD
- 2026-09-13: 87.07519765323639USD
- 2026-09-14: 92.78877873462677USD
- 2026-09-15: 91.53853887126922USD
- 2026-09-16: 92.814234580719USD
- 2026-09-17: 88.29062329527284USD
- 2026-09-18: 106.06484152908325USD
- 2026-09-19: 106.06484152908325USD
- 2026-09-20: 80.21724887758637USD
- 2026-09-21: 92.814234580719USD
- 2026-09-22: 88.2706013444748USD
- 2026-09-23: 92.814234580719USD
- 2026-09-24: 92.814234580719USD
- 2026-09-25: 106.06484152908325USD
- 2026-09-26: 106.06484152908325USD
- 2026-09-27: 80.55443451107026USD
- 2026-09-28: 92.814234580719USD
- 2026-09-29: 89.45060899904632USD
- 2026-09-30: 92.814234580719USD
- 2026-10-01: 83.34666646894837USD
- 2026-10-02: 110.13809654473877USD
- 2026-10-03: 106.06484152908325USD
- 2026-10-04: 81.06483887542726USD
- 2026-10-05: 83.32665339706422USD
- 2026-10-06: 88.7309730291214USD
- 2026-10-07: 88.7309730291214USD
- 2026-10-08: 88.7309730291214USD
- 2026-10-09: 106.99478345315552USD
- 2026-10-10: 114.10687338077545USD
- 2026-10-11: 81.07565339253236USD
- 2026-10-12: 94.37548503944397USD
- 2026-10-13: 88.7309730291214USD
- 2026-10-14: 88.7309730291214USD
- 2026-10-15: 92.07364437403871USD
- 2026-10-16: 106.06484152908325USD
- 2026-10-17: 108.08645479354097USD
- 2026-10-18: 78.06244302602387USD
- 2026-10-19: 88.7309730291214USD
- 2026-10-20: 86.07885033226013USD
- 2026-10-21: 88.7309730291214USD
- 2026-10-22: 90.06203764552308USD
- 2026-10-23: 106.06484152908325USD
- 2026-10-24: 108.08645479354097USD
- 2026-10-25: 81.07565339253236USD
- 2026-10-26: 88.7309730291214USD
- 2026-10-27: 88.7309730291214USD
- 2026-10-28: 92.07364437403871USD
- 2026-10-29: 88.7309730291214USD
- 2026-10-30: 109.08725932928468USD
- 2026-10-31: 106.06484152908325USD
- 2026-11-01: 106.08485460096742USD
- 2026-11-02: 104.0332128497696USD
- 2026-11-03: 108.08645479354097USD
- 2026-11-04: 112.09966171463013USD
- 2026-11-05: 98.94914676242828USD
- 2026-11-06: 131.10487032650758USD
- 2026-11-07: 131.46528319869995USD
- 2026-11-08: 96.89750501123048USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: USD 100.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Business centre
Banquet facilities
Safe-deposit box
Services
Business centre
Banquet facilities
Safe-deposit box
Designated smoking area
Express check-in/check-out
24-Hour Front Desk
Activities
Swimming pool
Pool indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Non-smoking rooms
Hot tub/Jacuzzi
Vending machines
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Electric car charging station
Parking (Limited)
Parking Onsite
Internet
Free wi-fi