Name: Holiday Inn Express Hotel & Suites Charleston - Northwoods by IHG
Address: 7670 Northwoods Boulevard, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: US$91–US$315 per night
Rating: 8.73

What guests think

Holiday Inn Express Hotel & Suites Charleston - Northwoods by IHG earns praise for clean rooms, friendly staff, and a convenient location near the airport and mall; however, renovations and occasional maintenance or pest issues are reported.

Some guests experienced daytime construction noise and occasional HVAC or alarm sounds. Room decor ranges from newly updated to dated, and TVs typically lack streaming. Breakfast is widely appreciated for variety, though a few found it average or not opened on time. Expect a practical, convenient stay with renovations in progress and some uneven details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area and gym are appreciated. Ongoing renovations can cause daytime noise, and some common spaces or amenities (like vending machines) feel dated, with an occasional report of the pool needing cleaning.

Related guest reviews

6

Ian

18 Feb 2025

·

Stayed 2 nights

Wasn’t told about the massive Renovations that were taking place!!

8

Lo Lo

21 Mar 2025

·

Stayed 2 nights

The place was nice, but under construction

10

WILLIAM

21 Jun 2025

·

Stayed 2 nights

The check-in process was quick and easy. The customer service was great. Having 2 elevators was a plus. The outside was clean, neat and within walking distance of the Mall. The room was very modern and clean. The hallways were bright and smelled fresh, not like another hotel I stayed in previously. The room contained a small fridge, iron, microwave, and coffee maker. The outdoor pool area was partially shaded by trees; however, each time I visited it there were no leaves in the pool. The breakfast bar contained pancakes, cinnamon rolls, biscuits, gravy, cheese omelets, sausage, muffins, cereals, oatmeal, bagels, and yogurt.

6

Nicole

4 Jan 2026

·

Stayed 2 nights

The hotel staff was very kind and helpful. They were very accommodating to the sports teams that were staying there as well. However, it would have been nice to know that construction was being done and that it would sound like a construction site above our room. We tried to come back during the day to rest and while I understand it was business hours, I have several video recordings of the horrible noise coming from above our room that prevented us from resting. It was awful!

8

Ronda

15 Jun 2025

·

Stayed 2 nights

Would have been good if vending machines used cards

10

Brent Michael

23 Aug 2025

·

Stayed 4 nights

Entire hotel was clean and well kept. Pool was quiet, and they had a good gym facility. All staff was helpful, pleasant, and on top of everything. Breakfast was good- with options. Will definitely stay again while in Charleston area.

6

William

10 Jul 2023

·

Stayed 2 nights

The exterior of the property was well maintained, and the lobby was inviting. We stayed on the third floor and were grateful there was a cart to assist with our luggage. The hallway carpeting is in desperate need of TLC and all carpets really need a good cleaning. My children and I utilized the pool; however, we needed to clean it ourselves as it was pretty dirty.

6

Sharon

30 May 2023

·

Stayed 2 nights

The best part about this Holiday Inn Express was the area behind it and around the pool area.

10

Emilie

5 Jul 2023

·

Stayed 1 night

The room was quiet, clean, and very comfortable! The pool area was amazing! Will definitely stay here again!

10

MICHELE

15 Sept 2025

·

Stayed 3 nights

The staff was friendly and helpful. There for the weekend and wanted to explore. They provided us with options for adventure as well as dining. The free breakfast was great!! More than muffins and fruit. Also having free Wi-Fi and pool and gym access was a plus!! Can't go wrong!!

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Cleanliness

Rooms and public areas are frequently described as very clean or spotless. A few guests reported odors, pests (including roaches and one bed bug), and hallway carpets or the pool needing better cleaning.

Related guest reviews

4

Kim

3 Nov 2024

·

Stayed 2 nights

Unfortunately I woke up to a roach crawling over my foot while in bed. I did tell hotel staff and she apologized but said that all she could do.

10

Bradley

9 Oct 2025

·

Stayed 2 nights

Clean room

4

Kimberly

21 Jan 2023

·

Stayed 1 night

Found bed bug in one of the rooms

10

Jessica

20 Oct 2025

·

Stayed 1 night

I was satisfied in every aspect. First of all, all the facilities were spotless. They were so clean that it felt like they were newly built or recently remodeled. The room and bathroom cleaning was immaculate, not a speck of dust could be seen. The breakfast had a wide variety of items, and everything was delicious. The automated pancake machine was also fun to watch. The coffee was excellent because there was an espresso machine that ground the beans right away. And above all, the staff was kind, which made my stay very satisfying. The only slight disappointment was that the TV didn't support Netflix or YouTube. If I stay in Charleston again, I'd like to stay here.

4

Andrea

1 Jun 2025

·

Stayed 1 night

The hotel and room had a bad smell. Especially the room, it smelled stale or like it had been a smoking room at one point. There was a roach in the bathroom. The shower had a bath mat, which I felt was odd. The overall feel was dirty.

6

Sandra

26 May 2025

·

Stayed 2 nights

The hotel was clean and what I expect from Holiday Inn hotels. The hotel is not particularly updated but the facilities appeared clean. The bathtub, shower curtain was all sparkling white - fantastic job by the housekeeping team. Nothing that I didn't like. Holiday Inn is not known for bells and whistles at their facilities. You receive a decent night stay at a decent cost. The area doesn't appear to be the greatest.

10

Brian

17 Oct 2024

·

Stayed 2 nights

Not bad for an older hotel. Everyone was very nice and professional. The room was very clean and comfortable. Highly recommend!

6

William

10 Jul 2023

·

Stayed 2 nights

The exterior of the property was well maintained, and the lobby was inviting. We stayed on the third floor and were grateful there was a cart to assist with our luggage. The hallway carpeting is in desperate need of TLC and all carpets really need a good cleaning. My children and I utilized the pool; however, we needed to clean it ourselves as it was pretty dirty.

10

Matthew

2 Nov 2025

·

Stayed 1 night

The room was immaculate and quiet. The bed was comfy. The front desk people were efficient and nice. And the breakfast was amazing!

10

Mary

30 Mar 2025

·

Stayed 1 night

Hands down the cleanest hotel we have traveled to. I really appreciate the detail they put into making you feel comfortable. They have remodeled the hotel and it looks so fresh and new! This is our favorite place to stay in the area. Thanks for all you guys do for us! Wonderful safe location.

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Rooms

Rooms are generally comfortable and quiet, with some newly updated spaces. Others feel dated, with occasional HVAC or alarm noise, beds that run firm, some A/C performance issues, and TVs that don’t support streaming.

Related guest reviews

8

Henry

4 Dec 2023

·

Stayed 3 nights

My room, 302, is right above the HVAC machines which make plenty of noise.

10

Julia

2 Jan 2023

·

Stayed 2 nights

Great stay. Hotel is updated and clean. Beds are a little firm for me. Full-size shower mounted Shampoo and body wash which is a nice touch. Body lotion also provided. Breakfast staff was friendly and working hard to keep everything refilled. Food was good. Front office staff was very nice and check in/out was easy and fast. Location near many restaurants and shopping. It's literally right beside the mall! Overall great option for the North Charleston area!

2

Terry

23 Nov 2025

·

Stayed 3 nights

Had to change rooms due to a loud HVAC unit. Staff blamed us and we checked out two days early as staff blamed us.

10

Michael

10 Mar 2025

·

Stayed 1 night

Quite hotel comfortable beds and clean

8

Gayle

26 Apr 2024

·

Stayed 3 nights

Had a forest view

8

Samantha

27 Sept 2025

·

Stayed 2 nights

Clean, but a little dated. Most of the staff was nice, but there was one woman at the front desk that was quite surly. The TV gets basic channels, doesn’t have any way to stream from your phone.

10

Emily

26 Oct 2025

·

Stayed 2 nights

The only complaint I had was we got in really late from a concert we attended and the fire alarm was beeping. The bed was a bit too firm for my likeness. However, everything else was great.

4

Christopher

26 Jun 2023

·

Stayed 3 nights

Room was outdated. no dresser to put clothes (that cannot be hung) away. just felt old.

10

Jessica

20 Oct 2025

·

Stayed 1 night

I was satisfied in every aspect. First of all, all the facilities were spotless. They were so clean that it felt like they were newly built or recently remodeled. The room and bathroom cleaning was immaculate, not a speck of dust could be seen. The breakfast had a wide variety of items, and everything was delicious. The automated pancake machine was also fun to watch. The coffee was excellent because there was an espresso machine that ground the beans right away. And above all, the staff was kind, which made my stay very satisfying. The only slight disappointment was that the TV didn't support Netflix or YouTube. If I stay in Charleston again, I'd like to stay here.

8

Traci

3 Aug 2024

·

Stayed 2 nights

We stayed for a couple of nights on our trip to Charleston. The room was fine and had nice amenities but we weren’t able to get the air cool enough. It was clean but the carpet was old and stained. There was also a smell to the room that we didn’t care for. Breakfast was good and had good options and the staff was very friendly and helpful.

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Service

Staff are often friendly, helpful, and efficient at check-in. However, there are reports of rude interactions and poor follow-up on issues.

Related guest reviews

10

WILLIAM

21 Jun 2025

·

Stayed 2 nights

The check-in process was quick and easy. The customer service was great. Having 2 elevators was a plus. The outside was clean, neat and within walking distance of the Mall. The room was very modern and clean. The hallways were bright and smelled fresh, not like another hotel I stayed in previously. The room contained a small fridge, iron, microwave, and coffee maker. The outdoor pool area was partially shaded by trees; however, each time I visited it there were no leaves in the pool. The breakfast bar contained pancakes, cinnamon rolls, biscuits, gravy, cheese omelets, sausage, muffins, cereals, oatmeal, bagels, and yogurt.

2

Amarilis

19 Apr 2025

·

Stayed 2 nights

I left today from the hotel. I called a couple hours later before 11 am because I forgot shoes in the room and nobody called back or responded about the shoes. I had to call back for an update because they never got back to me. I’m pretty sure they stole my shoes or the cleaning people did because they were very expensive shoes from Louis Vuitton( I payed more for the shoes than the trip) and they never left the hotel room. Once I got home I could not find them anywhere. Don’t recommend this hotel to anyone. Was not able to talk directly with housekeeping or any managers except for receptionist regarding the issue. Do not recommend

2

Terry

23 Nov 2025

·

Stayed 3 nights

Had to change rooms due to a loud HVAC unit. Staff blamed us and we checked out two days early as staff blamed us.

10

Tyla

26 Feb 2023

·

Stayed 1 night

Upon checking I was greeted by Sheryl. She is by far the best person I have encountered. Her hospitality is amazing!!

10

curtis

25 Jun 2025

·

Stayed 1 night

quick, pleasant and professional

8

Samantha

27 Sept 2025

·

Stayed 2 nights

Clean, but a little dated. Most of the staff was nice, but there was one woman at the front desk that was quite surly. The TV gets basic channels, doesn’t have any way to stream from your phone.

8

Andrea

30 Mar 2025

·

Stayed 1 night

The lady at the kitchen was so rude with me when I ask for some milk for my cereal. She said it is closed and it was just for 1 min Terrible customer services

10

Bettina

6 Jul 2025

·

Stayed 1 night

Staff was great!

8

Anastasia

6 Apr 2025

·

Stayed 1 night

I did think the property was clean. I think the plugs and outlets could be updated. The front desk staff just looked like they wanted to go home. Not a real friendly vibe when you come or go. I just expect the customer service to be a bit better when you’re paying $200 a night to be there. I wouldn’t come back again mostly cause the hotel itself seems outdated and the staff were unpleasant.

10

MICHELE

15 Sept 2025

·

Stayed 3 nights

The staff was friendly and helpful. There for the weekend and wanted to explore. They provided us with options for adventure as well as dining. The free breakfast was great!! More than muffins and fruit. Also having free Wi-Fi and pool and gym access was a plus!! Can't go wrong!!

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Location

Convenient for the airport, mall, and nearby restaurants, with easy access to highways and a short drive to downtown. Some guests felt the surrounding area is dated or in transition and a bit out of the way.

Related guest reviews

10

BreAnne

25 Sept 2025

·

Stayed 1 night

This location is close to a lot of great dining and shopping. It is always clean and a great stay

8

Caroll

4 Oct 2025

·

Stayed 1 night

I stay here a lot. It's a convenient location for me.

10

Shenita

1 Apr 2024

·

Stayed 1 night

Pros: This trip was spur of the moment for a comedy show, so I didn’t check to see what was nearby before booking like I always do. I couldn’t believe my luck! The mall is in walking distance, plus there are numerous restaurants in the immediate area! So is a liquor store. An inside/outside flea market is about 12 minutes away. Isle of palm beach was about 40 minutes away and it was definitely a nice area. The bed was comfortable and everything in my room works. I was in room 213 accessibility but I don’t have a physical disability. And oh, and breakfast was hot and fresh biscuits, country gravy, turkey, sausage, scrambled eggs, fruit, cereal, dessert, and typical beverages. I had two plates! Cons: minimal parking in the front of hotel.

8

Ricky

29 Sept 2025

·

Stayed 1 night

The area around the hotel is dated and old but the hotel can't do anything about it. Inside of the hotel was great. I didn't have any problems.

10

Syeda

27 Sept 2025

·

Stayed 1 night

It was nearby the airport and free breakfast

8

MacKenzie

17 Mar 2025

·

Stayed 3 nights

Solid place to stay for the money. Large room that is clean. All good. Very convenient to the airport, lots of restaurants nearby. Roughly 15 minutes to downtown historic Charleston for a lot less money.

10

Vanessa

20 Apr 2024

·

Stayed 1 night

Location is great! Close to restaurants, shopping and interstate. Great customer service and good selection for breakfast.

8

Corrine

21 May 2025

·

Stayed 4 nights

The property was fine. Nothing exceptional or terrible. The AC unit didn't work well, so it felt damp, but the room was clean, and desk staff were friendly. The daily breakfast was fine. There weren't any dining options within walking distance. The area felt like it was in transition, with a lot of empty businesses. We rented a car as wanted to go around Charleston, so it didn't matter much for our experience in town, but it was more out of the way than I was expecting. (That's a me error, and not an issue with the hotel)

6

Sandra

26 May 2025

·

Stayed 2 nights

The hotel was clean and what I expect from Holiday Inn hotels. The hotel is not particularly updated but the facilities appeared clean. The bathtub, shower curtain was all sparkling white - fantastic job by the housekeeping team. Nothing that I didn't like. Holiday Inn is not known for bells and whistles at their facilities. You receive a decent night stay at a decent cost. The area doesn't appear to be the greatest.

10

Amber

15 May 2023

·

Stayed 2 nights

Front desk staff very welcoming and friendly! Hotel very clean with a good breakfast. Room decor a little dated but clean and comfortable. Restaurants available within walking distance and a 15-20 ride to the heart of downtown. Would definitely stay here again!

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Dining

Breakfast is widely praised for variety and taste, with good coffee and items like pancakes and omelets. A minority found it average or not opened on time.

Related guest reviews

10

Brent Michael

23 Aug 2025

·

Stayed 4 nights

Entire hotel was clean and well kept. Pool was quiet, and they had a good gym facility. All staff was helpful, pleasant, and on top of everything. Breakfast was good- with options. Will definitely stay again while in Charleston area.

10

Jessica

20 Oct 2025

·

Stayed 1 night

I was satisfied in every aspect. First of all, all the facilities were spotless. They were so clean that it felt like they were newly built or recently remodeled. The room and bathroom cleaning was immaculate, not a speck of dust could be seen. The breakfast had a wide variety of items, and everything was delicious. The automated pancake machine was also fun to watch. The coffee was excellent because there was an espresso machine that ground the beans right away. And above all, the staff was kind, which made my stay very satisfying. The only slight disappointment was that the TV didn't support Netflix or YouTube. If I stay in Charleston again, I'd like to stay here.

8

Nicole

3 Nov 2024

·

Stayed 2 nights

Overall, a good experience. Staff was friendly and the breakfast was great. The hotel itself is dated and carpet needs to be replaced in the halls.

10

Dianna

29 Sept 2025

·

Stayed 4 nights

There was a seafood restaurant next door and others close by. There is also a movie theater in walking distance great breakfast options with some of the best coffee ever.

6

Elizabeth

6 Sept 2025

·

Stayed 1 night

Everything was great except we were disappointed that breakfast was not open at 6:30. We had an early morning commitment and hoped to eat before leaving but when we left at 6:40, the doors had still not been opened for breakfast. Besides that, we had a very comfortable stay.

10

Walter

7 Jul 2023

·

Stayed 1 night

Good breakfast with cheese omelette not the typical runny fake eggs

10

Matthew

2 Nov 2025

·

Stayed 1 night

The room was immaculate and quiet. The bed was comfy. The front desk people were efficient and nice. And the breakfast was amazing!

4

Ronald

5 Apr 2023

·

Stayed 3 nights

Hotel requires an update, rooms are old and tired, breakfast is included in stay but not nutritional nor tasty.

8

Kathryn

7 Nov 2023

·

Stayed 3 nights

Breakfast left a lot to be desired

10

MICHELE

15 Sept 2025

·

Stayed 3 nights

The staff was friendly and helpful. There for the weekend and wanted to explore. They provided us with options for adventure as well as dining. The free breakfast was great!! More than muffins and fruit. Also having free Wi-Fi and pool and gym access was a plus!! Can't go wrong!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$91
February	US$109
March	US$121
April	US$139
May	US$137
June	US$126
July	US$126
August	US$101
September	US$114
October	US$112
November	US$109
December	US$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $126	17 $114	18 $104	19 $150
20 $91	21 $91	22 $102	23 $114	24 $135	25 $156	26 $147
27 $101	28 $109	29 $112	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $120	2 $123	3 $118
4 $102	5 $112	6 $120	7 $114	8 $130	9	10 $315
11 $106	12 $120	13 $116	14 $116	15 $104	16 $176	17 $148
18 $91	19 $101	20 $101	21 $101	22 $120	23 $144	24 $122
25 $97	26 $104	27 $102	28 $102	29 $98	30 $98	31 $94

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed (Hearing)

Standard Room, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Suite, 1 King Bed (Living Dining Area)

Standard Room

Suite, 1 King Bed

Suite, 1 King Bed, Accessible (Mobility)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express Hotel & Suites Charleston - Northwoods by IHG

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