Name: Fairmont Pittsburgh
Address: 510 Market Street, Pittsburgh, Pennsylvania, United States of America, Pittsburgh, Pennsylvania, US
Price range: US$230–US$1,370 per night
Rating: 8.55

What guests think

At Fairmont Pittsburgh, travelers often praise the friendly staff and walkable downtown location near Market Square and the stadiums, noting comfortable rooms with views and a spa and gym, but also recurring concerns about dated finishes, maintenance, and pricey parking.

Several reviews mention inconsistent housekeeping and cleanliness, occasional check-in delays, and intermittent elevator or in-room issues like TVs, lighting, or fixtures. Dining feedback is mixed: many enjoy the bar and on-site restaurant, but others found slow service or limited menus; room service can be limited or slow. Some guests note the surrounding streets can feel sketchy at night, and Wi‑Fi can be slow or come with extra charges. Expect an upscale, central stay with strong wellness facilities, balanced by occasional operational and room-age tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and gym draw frequent praise (sauna/steam, some 24‑hour access). Bar/restaurant and a lobby Starbucks add convenience; parking is available but expensive, and a few reviews cite elevator problems; no pool.

Related guest reviews

10

Laura Michelle

19 May 2025

·

Stayed 4 nights

The spa was convenient and offered a variety of services, which we used. Staff was accommodating and kind. We appreciated that the bus depot was just outside the hotel. We attended events at the PPG Arena and it was in easy waking distance.

10

Ram

1 Aug 2025

·

Stayed 5 nights

excellent Gym area. Convenient

10

Timothy

24 Dec 2024

·

Stayed 1 night

Great downtown hotel with a nice steam room and great views.

10

Felicia

22 Mar 2024

·

Stayed 2 nights

Beautiful hotel. Spa is amazing. Staff is first-class. We will stay here again.

10

Vicki

30 Aug 2025

·

Stayed 1 night

Rooms very clean and nice. Every person I encountered was friendly and accomodating. Didn’t like paying $65 for valet parking though.

8

john

9 Jun 2025

·

Stayed 3 nights

Parking is expensive. Valet parking overnight at $65 is very expensive. Hotel is OK but overpriced for what it is. Getting extra pillows involved 3 phone calls. Restaurant is very slow moving so if you are in a hurry avoid it. They got my wifes hamburger order completely wrong. Very much not the Fairmont experience I have had in the past. Front desk people very nice and friendly

2

Troy

27 Apr 2025

·

Stayed 1 night

The crowd that hangs out in front of this hotel is way less than desirable. There was a loud noise that reoccurring every 30-45 minutes through out the night. Upon arrival to the hotel after my event, the elevators were not working. I was instructed to use the service elevator. That was able to get me up to my room. I tried to leave again using that elevator and it would not work. I was on the 22nd floor, walking all of those flights of stairs is a real big inconvenience. I wouldn’t really suggest this hotel to anyone staying downtown. There are far better options.

10

Sandy

9 Aug 2025

·

Stayed 6 nights

Very helpful staff, comfort beds, great restaurant and bar. Parking below, self park and concierge parking.

8

robert

30 Jul 2023

·

Stayed 1 night

The room and the hotel was very clean. The hotel could use a pool though. The staff was very friendly and helpful. Our stay was very pleasant. 4.5 stars

10

lauren

8 Dec 2024

·

Stayed 1 night

Loved this property, spa and gym!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and bathrooms very clean, but several report inconsistencies like dusty surfaces, dirty grout, stained sheets, or missed housekeeping and replenishment.

Related guest reviews

8

Julian

3 Nov 2025

·

Stayed 5 nights

Clean room and the staff was very helpful and friendly.

6

Leizel

3 Sept 2024

·

Stayed 2 nights

We stayed in a suite in Fairmont last month. The main bathroom was not properly cleaned; there were cobwebs on the side of the shower area, the body was container was empty, and the main toilet is stained, which is gross. Also, the carpet is old and looks dirty. To be rated as a 5-star hotel and charge customers a high price, I expected to stay in a clean and nice room.\xa0 Anyway, I went to the front desk and told them about the issue. They sent someone to clean the toilet right away. But because it's a stain, the cleaning person couldn't do anything about it. I just decided to close the toilet in the main bathroom so that I can't see it and use the other bathroom in our room. I will not come back to this property for sure.\xa0

10

Vicki

30 Aug 2025

·

Stayed 1 night

Rooms very clean and nice. Every person I encountered was friendly and accomodating. Didn’t like paying $65 for valet parking though.

4

Lynn

20 Jul 2025

·

Stayed 2 nights

Convenient location to PNC Park and beautiful view. Shower gel and lotion were empty and the bathroom floor grout was filthy

4

Daniel

26 Apr 2023

·

Stayed 1 night

Stained sheets, tv didn’t work properly, someone’s old dishes at the door. Double charged me.

6

Pam

20 Jun 2025

·

Stayed 1 night

The Fairmont is in an excellent downtown location. It is close to the Cultural district and Market square. The lobby is beautiful with a Starbucks. The rooms were average size. We were disappointed in the cleanliness of the room. The walls and furniture were dirty. There was a Keurig in the room with free pods. There was chips available in the room. They were $9 for a 1.5 oz container. (Really????). We will not be staying here again.

10

Nicholas

19 May 2025

·

Stayed 1 night

Excellent check in and check out service. Hotel was in great condition and the rooms were very clean and cozy. Slept like a baby and enjoyed my stay.

6

Sartaj

1 Apr 2024

·

Stayed 2 nights

the hotel room as not as clean as it should be. Very dusty.

10

Alyssa

17 Nov 2025

·

Stayed 2 nights

Friendly staff, clean comfortable facilities

10

Tracy

9 Dec 2023

·

Stayed 1 night

Very nice accommodations, staff was cery friendly and helpful. Rooms were clean, nice views. Close walking to shops and restaurants. Very festive for the holidays. Valet team was great and helpful with directions, prompt with our vehicle and super friendly. Front desk ladies were also very helpful and nice. Will definitely stay here again.

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Rooms

Rooms are comfortable and often quiet with good city or river views, and many find them spacious with well-appointed bathrooms. However, decor feels dated with dim lighting and occasional maintenance issues; Wi‑Fi speed is inconsistent and sometimes paywalled.

Related guest reviews

10

jonathan

6 Apr 2025

·

Stayed 1 night

Great hotel. Always reliably 5 stars. Rooms are very quiet with great bathrooms with separate tub and shower. Great location with a Starbucks downstairs. The only limitation is one restaurant but good restaurants are close by including Mortons.

8

eric

16 Sept 2023

·

Stayed 4 nights

loved everything about the property expect the internet bandwidth was very poor over 5 days. 10-15 mbps down for this level of hotel is unacceptable. Should have at least 60-80 even in the worst hidden corners of the property. They need to invest in that infrastructure. But i loved the stay otherwise.

10

chris

5 Feb 2024

·

Stayed 1 night

The room was spacious and exceptionally clean. The views of PNC were amazing and the hotel was within walking distance to many shops and restaurants. The hotel staff were very helpful in giving directions and making suggestions for dining and entertainment. By far this is the best hotel we have stayed at in Pittsburgh!.

8

Karen

28 Aug 2025

·

Stayed 2 nights

Rooms are nice but very dark not very good lighting. rooms need more lighting so doesnt feel too depressing. staff are very friendly except for the staff at working at the starbucks, they were awful and very rude.

8

Brandon

16 Apr 2023

·

Stayed 1 night

Friendly staff wifi was expensive and furniture was damaged and kinda beat up looking for a expensive hotel

10

Margaret

11 Apr 2024

·

Stayed 1 night

Exceeded expectations. Five star experience. Floor to ceiling windows in room, comfortable bed, excellent staff service, beautiful gym, spacious room and bath, robes, full length closet and drawers. Blissfully quiet.

8

JORGE MAURICIO

29 May 2024

·

Stayed 1 night

Hotel is very well located, and it is kept in good conditions. However, rooms seem to need an update.

8

Lucy

22 Feb 2025

·

Stayed 3 nights

The rooms are spacious but could use a refresh.

6

Thomas

29 Oct 2024

·

Stayed 1 night

The WIFI service at the hotel was terrible.

10

David

13 Jul 2025

·

Stayed 1 night

We were on the return leg of a roadtrip and arrived at the Fairmont. Beautiful exterior with attentive staff as We Valeted the car. We found the receptionist kind and efficient. Our 2 queen with a view of the water was spacious. The view was as advertised. Gorgeous bathroom with a glass shower and a tub to soak. After a day in downtown we retreated to our sanctuary in the city. The bed and bedding provide a restful night. Couldn’t be happier. This place is top notch!

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Service

Service is widely praised as friendly, professional, and accommodating, with several standout gestures noted. That said, some guests experienced long check-in delays, unreturned calls or slow responses, and occasional missteps with room assignments or room service speed.

Related guest reviews

10

Kerry

8 Jul 2025

·

Stayed 3 nights

Staying at the Fairmont is definitely a luxury experience. The front desk gave us an umbrella to use when it was raining and we were walking to dinner. It was the weekend of the marathon and they communicated what roads were going going to be blocked off and when to leave.

6

Brian

29 May 2025

·

Stayed 2 nights

Front desk -poor service (later at night they are never there) (to order room service from them it took 6 calls to front desk for them to pickup) Room was clean and very nice. Valet’s did a great job in the front. Room service needs more all day items. I was charged $50 for an early checkin fee (but I actually checked in late) After calling the hotel to rectify this after I received my portfolio I still never received a new portfolio showing the $50 credit for the early checkin that never occurred.

10

Rayvond

28 Mar 2025

·

Stayed 1 night

The room was very nice. The customer service was one of the best experiences i have ever had at a hotel.

10

Barbara

22 Mar 2025

·

Stayed 3 nights

We sought to celebrate a significant life-event in a fine hotel within walking distance of several museums we wanted to visit and could not have made a better choice! From checkin to checkout, General Manager Shawn St. Pierre and his staff took great care of us and made our stay very special, upgrading us to a beautiful suite with the view we had requested and ensuring our every need was met. The bathrooms were sparkling thanks to our housekeeper, Paula; the bedding was cloud-like, and our variable schedules were politely respected. Will happily stay there again.

10

elizabeth

28 May 2025

·

Stayed 1 night

Ryan at the front desk was wonderful. Upon hearing it was my birthday, he ordered that a bottle of champagne be sent to our suite along with an ice cream treat. He also upgraded our room for a discounted rate. Very thoughtful, professional & helpful.

10

Laurie

8 Jul 2025

·

Stayed 1 night

Great location in downtown Pittsburgh! The hotel staff is EXCELLENT - especially RYAN! We arrived early (Noon) knowing that check in was at 4pm. Ryan was so helpful and checked our luggage so we could start our tour bus fun! Around 1:30 pm, I received a text message from Ryan that our room was ready and he had our luggage delivered to our room so it was available upon our return from our ventures! He was so helpful and polite! Great customer service! Thank you!

10

Phillip

19 Jun 2025

·

Stayed 3 nights

Great service, check in was flawless etc. etc….

6

Julie

4 Aug 2024

·

Stayed 1 night

Until now, this has been our favorite hotel in Pittsburgh. It’s modern and clean, and the location is ideal. That said, our last visit was disappointing, which was extra frustrating since we were in town celebrating our 10 year anniversary and my husband’s birthday. The posted check-in time is 3pm. We arrived at 4:15pm expecting to have immediate access to our room and were told that the room wouldn’t be available for another 30 minutes. There was a lobby full of other guests in the same boat. Stated reason was that hotel was fully booked and housekeeping was running behind, which isn’t a legitimate excuse at all as the hotel would have known of its occupancy ahead of time and should have better planned with adequate staffing. The fact of being fully booked shouldn’t be a burden that shifted onto guests. We finally checked in at 4:45pm. No apology was offered, nor were any amends made to make up for the late check in, such as a discount or credit on our bill for parking, drinks, or breakfast at the restaurant. Even a nominal gesture would have been appreciated. Due to the late check-in, we felt rushed instead of relaxed getting ready to make our dinner reservations. We already completed another survey noting our disappointment with the late check-in, and still, no one from management reached out to apology or make it right.

6

Catherine

31 May 2025

·

Stayed 4 nights

This hotel was not worth the extra spend. I did not find the staff helpful nor up to Fairmont's usual service level. Not offer of help with bags despite people at the door watching me struggle. I booked a room on a high floor. I paid extra for this. When I got there they told me this wasn't available because my stay overlapped with other people who also booked a high floor. Therefore I was given a lower floor and not offered a refund. I communicated to the hotel that this had happened and they informed me I hadn't booked a room on a high floor despite showing them my reservation details which clearly spelled that out. Overall a disappointing property.

10

Meghan

27 Dec 2024

·

Stayed 1 night

Amazing stay with great and attentive staff

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Location

Central, walkable location near Market Square, the Cultural District, and stadiums; convenient for games, shows, and downtown dining. A few guests noted the surrounding streets can feel sketchy after dark.

Related guest reviews

10

Josh

2 Jun 2024

·

Stayed 1 night

Absolutely amazing. Area had some iffy characters but the hotel is world class

10

Christine

19 Apr 2024

·

Stayed 1 night

This was a lovely hotel! Very clean and in a great location in the city to walk to the Warhol Museum and many shops and restaurants! The staff was very friendly and recommended a great restaurant to get dinner.

10

Donna

23 Dec 2024

·

Stayed 1 night

The Fairmont is the perfect location for a PITTSBURGH stay. Valet parking walkable to Market Square nice bar restaurant on the second floor.

10

Christopher

6 Jul 2024

·

Stayed 1 night

Good location.

10

Sharon

21 May 2024

·

Stayed 1 night

Very walkable.

10

Jeana

2 May 2025

·

Stayed 1 night

Excellent place to stay if you want to walk to Acrisure stadium for events. Very nice hotel.

8

Stephen

10 Aug 2025

·

Stayed 1 night

Convenience to downtown and sporting venues. A little pricy for it's general offering compared to other hotels.

10

Emily

12 Dec 2024

·

Stayed 2 nights

This was our second year staying at this hotel, and it continues to exceed our expectations! The staff is incredibly kind and always makes us feel welcome. The location is fantastic—everything is so convenient! It’s just a short walk to great shops, dining options, and, of course, Acrisure Stadium. Perfect for a game day or a weekend getaway. We’ll definitely be back next year! Highly recommend!

10

Shavon

18 Nov 2024

·

Stayed 2 nights

Beautiful property and view. Close to everything such as the stadium and dining. Would come back in the future

10

Josh

18 May 2025

·

Stayed 2 nights

Great location

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Dining

Many enjoyed the on-site bar and FL.2 restaurant, plus good breakfasts and room service in some stays. Others reported slow or inattentive service, limited menus, or disappointing dishes, and hours can feel limited.

Related guest reviews

10

Amy

7 Dec 2024

·

Stayed 1 night

Every time we stay here, it's an exceptional experience. Don't forget about the spa or hotel dining, too. Breakfast, in room or in the fl.2, is delicious. I'd add photos of the beautiful room, but the Hotels.com app never seems to allow me to do so (all permission have been granted).

8

john

9 Jun 2025

·

Stayed 3 nights

Parking is expensive. Valet parking overnight at $65 is very expensive. Hotel is OK but overpriced for what it is. Getting extra pillows involved 3 phone calls. Restaurant is very slow moving so if you are in a hurry avoid it. They got my wifes hamburger order completely wrong. Very much not the Fairmont experience I have had in the past. Front desk people very nice and friendly

10

Anne

4 Jun 2024

·

Stayed 2 nights

The only thing that bummed me out was that I chose this property because I was looking forward to a room service meal where someone brings me food and takes away the dishes so that I don’t have to do any work for once, but we really found the menu to be limited and uninspiring enough that nothing appealed to either of us (and I’m a bit of a foodie so it’s not like I’m picky). One evening, we returned to the hotel and were starving so we went straight to the restaurant, but we actually got up and left the table because we totally forgot in our hunger that the menu was what it was. So we never had a meal there, but it WAS nice to have someone bring me a pot of coffee good enough to drink it black. Otherwise everything about the property, service, and location was fantastic.

4

Vicki

23 Nov 2024

·

Stayed 2 nights

The restaurant was a big disappointment. The staff was busy and we had to ask 3X if we could sit at an actual table vs a 30” round bar type table (very small), and we all planned on ordering food, which we repeatedly stated. He rolled his eyes, said, “well, I’ll have to clean it off”. $140 for nachos that were small bowl….chips with grated cheese, not melted cheese, but very tiny ketchup size container like you get with fries, of grated cheese. Burger was good. 3 beers. A separate plate with avocado was provided, no lettuce, no tomatoes etc….kind of like your 3rd grader made them. We actually cancelled our dinner & breakfast reservations after this happened. The lobby has no bathrooms. Since there’s a lot of walking to Acrisure stadium and shops, and cost of this hotel, didn’t expect to see this. The staff was very nice and smiling, but we asked a few times for directions, and Acrisure stadium and bridge to get there is right around the corner, they were unable to give us those simple directions. Same situation with assistance with nearby restaurants. The beds were low quality mattresses, very soft and not supportive, we wouldn’t mention them, but they were so soft we got back aches. They may not be like our home mattresses, but we should , for the price, be able to get a restful night of sleep. The Steelers game was fantastic, and I just wouldn’t ever stay at this hotel again.

10

Julie

1 Apr 2024

·

Stayed 1 night

Wonderful staff. Quiet and relaxing. Great bar and restaurant. Very convenient for seeing a show.

8

m

18 Nov 2023

·

Stayed 1 night

Food mediocre at best. Chicken we had for dinner in restaurant was probably prepared at lunch time. Service excellent. All else really good.

10

James

23 May 2025

·

Stayed 1 night

Very restful in an otherwise stressful trip. Quiet, clean, and high level of personal service. And the blueberry pancakes with vanilla were AWESOME!!!

10

Michelle

10 Feb 2025

·

Stayed 2 nights

The restaurant on fl2 was so good. Enjoyed everything we ate there and we went several times!

8

Sarah

2 May 2023

·

Stayed 1 night

Nice view of the river and Mt. Washington. The room, however, had various dings and knicks in the paint, scratches on the lamps. Could be improved. Also - disturbing that the restaurant closed at 10.00 p.m., there was no room service and no mini bar. Please move your hotel forward.

10

LaReese

27 Jan 2025

·

Stayed 2 nights

Staff were very nice, room was clean & room service food was exceptional. Will definitely come back& stay here.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$320
February	US$244
March	US$291
April	US$584
May	US$528
June	US$431
July	US$352
August	US$304
September	US$364
October	US$449
November	US$347
December	US$250

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $368	17 $301	18 $318	19 $302
20 $301	21 $327	22 $1,370	23 $480	24 $350	25	26
27 $365	28 $471	29 $767	30 $429

Su	Mo	Tu	We	Th	Fr	Sa
				1 $230	2 $549	3 $510
4 $270	5 $314	6 $417	7 $754	8 $468	9 $798	10
11 $318	12 $233	13 $238	14 $277	15 $248	16 $233	17 $295
18 $233	19 $230	20 $262	21 $233	22 $230	23 $233	24 $230
25 $230	26 $329	27 $798	28 $798	29 $233	30 $302	31 $734

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Fairmont King, Room, 1 King Bed, Shower Grab Bars, City View

Grand Suite, 1 King Bed, City View

Fairmont Queen, Room, 2 Queen Beds, River View

Deluxe Room, 1 King Bed, Hearing Accessible, City View

Suite, 1 Bedroom

Fairmont King, Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, Shower Grab Bars, City View

Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, Hearing Accessible, River View

Executive Suite, 1 King Bed with Sofa Bed (Mt Washington)

Presidential Suite, 1 King Bed

Executive Suite, 1 King Bed with Sofa Bed, Roll-In Shower, River View

Fairmont King, Room, 1 King Bed, River View

Executive Suite, 1 King Bed with Sofa Bed, River View

Deluxe Room, 2 Queen Beds, River View

Fairmont Queen, Room, 2 Queen Beds, Roll-In Shower, River View

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-In Shower, River View

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairmont Pittsburgh

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Prices for upcoming dates