Is parking available at the property?

Self parking is available on-site for a fee of USD 27 per day, which includes in/out privileges. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered?

A complimentary on-the-go breakfast is included for guests. Specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed at the property, with a maximum fee of USD 100.00 per accommodation, per stay. A pet deposit of USD 100.00 is also required. Service animals are exempt from these fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about accessible rooms and bathrooms are not mentioned.

What is the location of the property in relation to key landmarks?

The property is centrally located in Pittsburgh, within a 10-minute walk of Stage AE and PNC Park. It is approximately 0.3 km from Pittsburgh Water Steps and 0.9 km from Market Square.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Specific operational hours are not mentioned, but it is noted that one of the swimming pools will be unavailable from September 19, 2025, to October 5, 2025, due to renovations.

Residence Inn Pittsburgh North Shore Hotel

Average nightly price at Residence Inn Pittsburgh North Shore by month, last 12 months (USD)
Month	Average price
January	US$151
February	US$127
March	US$144
April	US$288
May	US$220
June	US$211
July	US$233
August	US$209
September	US$259
October	US$235
November	US$191
December	US$124

What guests think

Residence Inn Pittsburgh North Shore wins praise for its walkable location by PNC Park and spacious suites with kitchenettes, but reviews also cite dated rooms, inconsistent cleanliness and maintenance, and service bottlenecks during busy check‑ins.

Facilities underwhelm, with a very small or periodically closed pool, a modest fitness room, and paid on‑site parking that can be tight or confusing. Several guests reported recurring hot‑water or A/C issues, while others highlighted friendly staff who helped resolve problems. Best for event‑goers who prioritize proximity over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool frequently closed or very small; fitness room basic. On-site parking is convenient but paid and can be tight or confusing; occasional elevator outages noted.

Related guest reviews

10

James

20 Aug 2025

·

Stayed 2 nights

Great location and easy parking. Rooms are large with full kitchenettes. However, the pool is tiny and the fitness room is pretty poor.

2

Jacquelyn

24 Sept 2025

·

Stayed 1 night

There was nothing listed about needing to have $100 deposit for any problems with the room. I've heard of having a credit card on file but not taking $100 and then holding on to it for multiple days. It's been a few days since I've had my trip and I still don't have my $100 back. I'm attaching images from the hotel roomie stayed in the curtains looked like I hope a food sub since on them otherwise it was a bodily function there was black mold in the bathroom. There was different stains and blemishes throughout the room. We were not aware that the pool was closed that was the main reason that we stayed at this location there was nothing posted that the pool was closed in advance. Breakfast is only until 9:30. Overall very disappointed the room was not clean the staff was absolutely nasty. I would avoid this hotel at all costs. It was close to what we needed so it worked. However between the dirtiness and the unfriendly staff I wouldn't recommend staying at this hotel

4

Ralph

24 Jun 2024

·

Stayed 1 night

Terrible check-in process; Pool was out of service, which was never conveyed. Checked in on the app 24 hrs in advance. Checked in at 130pm upon arrival and had to physically check in a 3rd time at 7pm when the room was FINALLY ready. Broken tiles laying in our room (highly doubt it was even cleaned prior to stay). Toilet was dirty. Requested extra pillows and blankets and was handed one pillow and blanket at the front desk and told "this is the best we can do" and "no one else is here to help so you'll need to come back at midnight when the next shift starts to ask for anything else." Place was a ridiculously overpriced joke which is a shame because location is great in relation to PNC Park. Needless to say we won't be back.

10

Christine

24 Apr 2025

·

Stayed 1 night

The rooms were very clean. The staff was so nice and accommodating. We didn't use the pool. The fitness room looked well maintained. I noticed there were washers and dryers on some of the floors, which was a great addition and you don't see everywhere. Proximity to the baseball field can't be beat! Easily walkable to restaurants and access to highway was perfect.

8

Patricia

19 Nov 2023

·

Stayed 1 night

Didnt like paying $27 for parking. That should be included in the price of the room unless you have more than one vehicle.

10

Robert

21 May 2025

·

Stayed 2 nights

We picked this hotel because of the proximity to PNC Park. The rooms were very nice. And had lots of good amenities. You need to advise that parking is $27 per day. Couldn't find plates, cups, mugs until I looked in the dishwasher. That would have been nice know when I checked in. Would have been nice to have wine and beer for sale. No store nearby. Breakfast was good. Decent selection, hot, kept stocked. Coffee was excellent. Strong and hot.

8

Khances

17 Dec 2023

·

Stayed 1 night

It was a nice hotel but something was wrong with the pool so that was disappointing but I was directed to another pool at another hotel that was connected which wasn’t that bad over all I enjoyed

6

Daralyn

20 Jun 2023

·

Stayed 1 night

Great location near PNC and stadium. 2 of 3 elevators were broken. Not the cleanest.

8

Leslie

6 Jul 2024

·

Stayed 3 nights

This hotel is wonderful if you are planning to watch baseball games. It’s just across the street from PNC park. We did not get enough towels and it took several calls to get more. There is not service for rooms (we were told every other day but we had 0 days of service). The pool is very small. The breakfast area is very crowded and they ran out of food. Parking is $25 per day and very easy next to the hotel. Even with the few negatives we would stay here again due to the convenience.

8

Kim

15 Jun 2025

·

Stayed 1 night

The only thing that was difficult was parking. It is a very tight space and confusing.

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Cleanliness

Cleanliness is inconsistent, with repeated reports of dirty linens and bathrooms, stains, and poor room upkeep; some stays were fine.

Related guest reviews

2

Melinda

29 Sept 2025

·

Stayed 2 nights

The sheets were not changed, they had blood on them, the toilet was covered in urine. Only good thing about this hotel was location

2

Jacquelyn

24 Sept 2025

·

Stayed 1 night

There was nothing listed about needing to have $100 deposit for any problems with the room. I've heard of having a credit card on file but not taking $100 and then holding on to it for multiple days. It's been a few days since I've had my trip and I still don't have my $100 back. I'm attaching images from the hotel roomie stayed in the curtains looked like I hope a food sub since on them otherwise it was a bodily function there was black mold in the bathroom. There was different stains and blemishes throughout the room. We were not aware that the pool was closed that was the main reason that we stayed at this location there was nothing posted that the pool was closed in advance. Breakfast is only until 9:30. Overall very disappointed the room was not clean the staff was absolutely nasty. I would avoid this hotel at all costs. It was close to what we needed so it worked. However between the dirtiness and the unfriendly staff I wouldn't recommend staying at this hotel

2

Traci

11 Dec 2023

·

Stayed 1 night

Dirty room! Glass broken in carpet and kitchen area!! Trash on floors under tables!

6

Alexandra

2 Jan 2025

·

Stayed 1 night

Our room had crumbs all over the floor and on the end tables. The end tables weren't wiped down and there was a pool of water in the tub when we arrived. We had a small kitchenette and the dishes were all extremely dirty as well as the dishwasher itself was dirty on the inside.

4

David

21 Jun 2025

·

Stayed 1 night

Dirty and not clean

2

David

21 Jun 2025

·

Stayed 1 night

Torn carpet and bathroom dirty

4

Linda

18 Apr 2023

·

Stayed 2 nights

Nothing unique. Paid for a King bed, was in a queen. Bed was saggy and old. When I pull the sheets aside to check the size of the bed, there was somebody else's black body hair under this sheet. It was disgusting. The bathroom was also dirty. Very upsetting.

4

McKenzie M

17 Aug 2025

·

Stayed 3 nights

This hotel is in a great location for a sports game but that is where the positives end. Our microwave didn’t work. Our bathroom door had to be shimmied and slammed to shut properly. The sheets for the pull out bed were ragged and dirty. The bed was thin and we could feel the springs. The curtains on both sets of windows were out of track and so they would not close completely. The cleanliness of the rooms left much to be desired. I was surprised this hotel was under the Marriott name. I’ve been in many residence inns and this was the dingiest one I’ve ever been in. I would not stay here again until after their renovation. Also safety felt like an issue. We asked for more towels because our room didn’t come with enough and the person who delivered them had no name tag or anything. It seemed to be someone’s friend who brought them up to our room. How this hotel has a semi decent rating on this website is stunning.

4

Sandeep

24 Jun 2024

·

Stayed 1 night

Not clean

4

Raymond

19 Sept 2023

·

Stayed 2 nights

The property is conveniently located to Baseball & Football venues and is an easy walk to dinning as well. That being said the property is filthy and management is unapologetic for it. the rooms are old run down and dirty. this place needs an overhaul at every level. if you expect a clean room and facility for top dollar accommodations look elsewhere.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchenettes, but decor feels dated and maintenance issues crop up (A/C failures, broken doors/fixtures), and some beds or sofa beds are uncomfortable or noisy.

Related guest reviews

8

Stella

9 Aug 2024

·

Stayed 1 night

Had to dock a star due to the extremely loud AC unit in the room. Thankfully we brought earplugs and we only stayed one night. The room was otherwise great, nice setup, comfy bed. Staff were all pleasant. We got to breakfast 15 minutes before buffet closed and the eggs were so dried out as to be inedible BUT they offer gluten free muffins which was awesome. Would recommend.

8

Elizabeth

20 Jun 2025

·

Stayed 5 nights

Staff was helpful and friendly. Our room was dated in some aspects, updated in others; I think they are trying to improve. Staff said they are under new management. Was worried about our stay based on some reviews, but overall the room was fine. The little store was not well stocked. The area is amazing as long as you stay on the same side of the freeway; Pirates stadium is literally across the street and tons of dining options nearby. Many sightseeing spots are walking distance. River is also very close with nice wide walking paths. We loved our stay in Pittsburgh and would definitely return!

2

Joshua

18 Jun 2025

·

Stayed 1 night

I booked this room months in advance. I arrived and first thing I noticed was a carpet tack strip with nails on the floor. This was unsafe to walk anywhere close to the area without shoes on. Next I noticed the it seemed warm in my room. I contacted the front desk and they sent an "engineer" to our room he did absolutely nothing other than turn the breaker off and turn the thermostat off then back on. He said he would let the front desk know. I called down to the front desk after waiting 40 minutes to hear back and they said there was nothing they could do because they were booked up and I would be compensated for my issues.I then turned the TV on and we only had about 7 grainy channels. I seen that the receiver was hooked up wrong and fixed this issue myself knowing that no one in the hotel would be any to help due to none of the previous issues being addressed. Me and my son spent the rest of the evening watching where we walked in the hotel room and sitting in an 85 to 90 degree room with no airflow. It was absolutely awful would not recommend to a friend 0 out of 10.

6

Olivia

24 Mar 2025

·

Stayed 3 nights

The staff was okay. Rooms are outdated.

6

Kimberlee

3 Oct 2024

·

Stayed 1 night

Holes in carpet, sticky bathroom area floors, and trash under the furniture. Blanket in the closet was dry rotted

8

Jennifer

15 Nov 2024

·

Stayed 4 nights

Hotel does need a makeover it’s an older hotel but staff was nice and the size of the room was a nice size .

6

Michael

5 Jun 2024

·

Stayed 1 night

Our first room had no a/c. They were able to move us to another room, just inconvenient, but they made it right.

6

Glenn

3 Aug 2025

·

Stayed 1 night

Bed was uncomfortable

6

Faith-Anne

18 Aug 2025

·

Stayed 2 nights

The bed mattress was garbage. Springs weren't poking through the fabric but it was pretty close. The breakfast was good. I didn't go to the pool because there were many kids enjoying it. I did enjoy the location and private parking which was extra but that was ok. It could be noisy as there were some folks street racing. I was able to walk to pretty much everywhere or I could've used public transportation. The a/c worked very well and the coffee was decent. The TV was a little wonky to figure out. The staff were pleasant and accommodating. The grocery store within a half mile had an armed guard in tactical body armor

8

Anthony

28 Nov 2025

·

Stayed 1 night

Room was a great size, had a mini kitchen and ahd everything you could need for the perfect getaway. Sadly the closet doors were off the tracks and could not be put back on. Personally did not need it, did tell the front desk though. They have a great breakfast. Was warm and fresh.

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Service

Many guests found staff friendly and helpful, yet check-in can be slow or disorganized on busy days and responses to requests or maintenance are sometimes delayed.

Related guest reviews

2

Melissa

1 Jun 2025

·

Stayed 1 night

The advertised that there is parking for 1 car per room. When we checked in- there was NO parking left. The front desk staff said "they must be sneaking people in" and did absolutely nothing about it. They had a lobby full of people upset people and didn't even care. I'm guessing this happens every time there is an event. There was no compensation for having to park BLOCKS away and pay more. The rooms were dated and dirty. The lobby was nice (but dirty). Would never stay there again or recommend this place to anyone.

8

Amanda

22 Aug 2025

·

Stayed 1 night

The location of the hotel is amazing for going to a Pirates game (which we did). The staff appeared somewhat disorganized and the computer systems were not always working. The staff did respond promptly when my air conditioning was not working in my room. They gave an option to wait for maintenance to attempt to fix it or to move rooms. Since we had just arrived we just moved to a new room (and the A/C worked great). The main bed in our suite was amazing, super comfortable!

2

Nancy

25 Jul 2025

·

Stayed 2 nights

This was our 4th stay at the hotel Previous stays were fine. This was not. We had two rooms. Ours didn’t look like it had been cleaned. The other room was terrible. The mattress of the sofa bed for our grandkids was soiled. The one sheet for the sofa bed was stained. The blanket was soiled. I complained at 4:5 pm and asked for a clean sheet and blanket. They said they would take care of it. By 9:45 pm it was not taken care of. I went to the desk and they said “any minute”. Twenty minutes later I went down and they said “any minute”. At that point I said forget it — our grandkids needed to sleep. I pulled stuff off the bed in another room for them. At 11:15 pm the staff woke everyone up with “linens”. I don’t know what’s going on with this hotel, but we are never staying there again

6

Amber

10 Jan 2023

·

Stayed 2 nights

We came into town for the Steelers game. Pros: Great location, close to stadium and free continental breakfast with very friendly staff ensuring you have everything you need. Cons: Front desk staff was not very knowledgeable in regards to the usage of 3rd party sites- would not allow spouse to check in although we have same name and address- haven’t heard that one before. Paid parking was listed in the fine print of the booking - $30/day beware of this as front desk staff did not mention this either and asked me to swipe my card for damages upon check in. No hot water on game day. No apology or updates regarding the situation. Our room was not very clean, especially compared to my parents similar room down the hall- there were white stains on the couch, hair on the bathroom floor and a hole in the artwork on the wall. Like I said great location and nice place overall but for the price and Marriott name I expected more.

4

Ralph

24 Jun 2024

·

Stayed 1 night

Terrible check-in process; Pool was out of service, which was never conveyed. Checked in on the app 24 hrs in advance. Checked in at 130pm upon arrival and had to physically check in a 3rd time at 7pm when the room was FINALLY ready. Broken tiles laying in our room (highly doubt it was even cleaned prior to stay). Toilet was dirty. Requested extra pillows and blankets and was handed one pillow and blanket at the front desk and told "this is the best we can do" and "no one else is here to help so you'll need to come back at midnight when the next shift starts to ask for anything else." Place was a ridiculously overpriced joke which is a shame because location is great in relation to PNC Park. Needless to say we won't be back.

2

Amy

17 Sept 2025

·

Stayed 1 night

Horrible customer service and front desk staff ripping you off. No parking and no help for a mom with two small children checking in late in an unknown town. Do not stay here!

2

RHONDA

7 Jun 2025

·

Stayed 1 night

Room was clean, staff could not handle the amount of people that was checking in for George Straight concert and other events that were happening. NO PARKING was available while paid when reservation was made. Was told to go find a parking lot to park to park our vehicle in. Those lots were full and could cost over an extra 100.00 to park. The manger left the guy standing at the front desk to while he was looking at the parking lot. The clerk had no idea what to do.

10

William

24 Apr 2025

·

Stayed 1 night

Justin was a kind, friendly and helpful check-in guy. So was Ryan. The girl with braids we checked out with was a bit curt. Breakfast staff was super friendly and helpful. The gentleman that held up the lid so I could help myself to the scrambled eggs and the guy who brought me turkey sausage--cheers for your kindness. Maintenance guy was very polite as well. Place was clean and overall a great experience. Pool was warm which stinks because it's the one time I didn't have time to swim! Recommended....

2

Erin

21 Jul 2025

·

Stayed 10 nights

The staff is rude and unwilling to help. When you call the hang up on you! The manager does not return calls!

8

Ryan

13 Nov 2025

·

Stayed 1 night

Honestly, the only thing that wasn’t up to par was the check-in and parking process. There were three terminals but only one hotel employee checking people in at 6:30pm on a Saturday night so I feel the hotel was simply understaffed. It took over 30 minutes to check in and I had to move my truck twice due to the congestion in the small roundabout area behind the hotel entryway. There was no sense of urgency with a line of people at least 10 deep to check in and thankfully I didn’t have plans at a specific time that evening or else I would not have made it to a game or dinner reservation on time as a result of the slow pace when a typical check-in takes about five minutes or so as all you’re doing is showing ID and swiping your credit card for incidental charges. Otherwise the room was large, clean, and accommodating, and the location is fantastic as it’s within walking distance to many restaurants and bars and the two stadiums on the north shore. I would highly recommend this hotel to friends but also caution them to arrive with ample time to check in and get settled prior to any scheduled event they may have going on.

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Location

Outstanding for events—directly across from PNC Park and a short walk to Acrisure Stadium, restaurants, and river paths.

Related guest reviews

10

henry

9 Nov 2024

·

Stayed 6 nights

Safe area across from ball field and close to stadium lots to do without a car good transportation to get to airport bus 28 x across the river

10

Erin

4 Oct 2024

·

Stayed 2 nights

Great hotel, great location, walkable to many attractions

10

James

20 Aug 2025

·

Stayed 2 nights

Great location and easy parking. Rooms are large with full kitchenettes. However, the pool is tiny and the fitness room is pretty poor.

10

Doug

22 Aug 2025

·

Stayed 2 nights

Went there to see ball games, which are played directly across the street. Cannot get a better location!

8

Amanda

22 Aug 2025

·

Stayed 1 night

The location of the hotel is amazing for going to a Pirates game (which we did). The staff appeared somewhat disorganized and the computer systems were not always working. The staff did respond promptly when my air conditioning was not working in my room. They gave an option to wait for maintenance to attempt to fix it or to move rooms. Since we had just arrived we just moved to a new room (and the A/C worked great). The main bed in our suite was amazing, super comfortable!

10

Gregory

11 Aug 2025

·

Stayed 7 nights

Hotel was across the street from the baseball stadium which was very convenient and there was plenty of restaurants near by. I would stay there again.

10

Kenneth

25 Jul 2025

·

Stayed 1 night

This is our go to hotel for the North Shore area. Across the street from PNC Park, easy walk to Acrisure and North Shore Tavern, close to one of the three rivers with a great river walk.

10

Linda

15 May 2025

·

Stayed 1 night

Close to both stadiums and nice restaurants

10

Heather

26 Jul 2025

·

Stayed 8 nights

This was a fantastic location for our trip. Directly across the street from the Pirates stadium. Walking distance to basically every thing.

8

JEFFREY

7 Aug 2025

·

Stayed 2 nights

Hotel is across street from PNC Park. Very clean and convenient. Continental breakfast was good, although the waffle maker was broken for one day. The area is very safe. The room was comfotable, with a kitchen. There is a safe in the room, although it requires a credit card.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is generally decent, but on busy mornings it can be crowded, start late, or run out of items; variety and consistency vary.

Related guest reviews

8

Stella

9 Aug 2024

·

Stayed 1 night

Had to dock a star due to the extremely loud AC unit in the room. Thankfully we brought earplugs and we only stayed one night. The room was otherwise great, nice setup, comfy bed. Staff were all pleasant. We got to breakfast 15 minutes before buffet closed and the eggs were so dried out as to be inedible BUT they offer gluten free muffins which was awesome. Would recommend.

6

Alexis

28 Apr 2025

·

Stayed 2 nights

Nice location-breakfast was not good-never ready on time. Staff could use more training in customer service.

8

Sarah

13 May 2025

·

Stayed 2 nights

Great hotel outside of the Pirates ballpark. Staff is very friendly and helpful. The room was comfortable and surprisingly quiet, even though it's located next to the freeway. The water cooler was not working but the front desk provided bottled water. Breakfast is ok, I wish they had some fruit.

6

Amber

27 May 2024

·

Stayed 1 night

Location is great since we were in town for a Pirates game, the front desk service is was okay. The breakfast was TERRIBLE! There were hardly any options, the drinks were HORRIBLE (something was off with the machine), there was only man working the breakfast and he wasn’t friendly in the slightest. The picture of the garage is right in the area where you eat, it sat there for our entire trip.

6

Debra

2 Aug 2024

·

Stayed 6 nights

The kocation is great. The "free" wasn't so good. Mediocre at best. All 6 days had pork sausage, turkey sausage and scrambled eggs. No variety.

8

Adina

17 Aug 2025

·

Stayed 1 night

Just 1 night for a game. Friendly staff and clean room. No to-go cups or sugar for coffee and nothing available downstairs. Thats a huge problem for us but only big issue. The street noises were bad as well. The refurbishing coming in 26 is needed but if they get the coffee situation sorted, nothing would stop us from staying again. The afternoon staff was above the average.

10

Julie

20 Jul 2024

·

Stayed 2 nights

Excellent location if attending a game at PNC Park. You can practically touch the stadium. Location is also good if you want to walk to restaurants. I feel as though the breakfast options are getting less and less at Residence Inns. At this particular time it was very crowded. One or two waffle makers don’t cut it with the time it takes to use them and the amount of people who want them. For the price per night that you get gauged for wanting to stay here to see a baseball game Marriott could … maybe come up with a better breakfast system.

10

William

24 Apr 2025

·

Stayed 1 night

Justin was a kind, friendly and helpful check-in guy. So was Ryan. The girl with braids we checked out with was a bit curt. Breakfast staff was super friendly and helpful. The gentleman that held up the lid so I could help myself to the scrambled eggs and the guy who brought me turkey sausage--cheers for your kindness. Maintenance guy was very polite as well. Place was clean and overall a great experience. Pool was warm which stinks because it's the one time I didn't have time to swim! Recommended....

10

Robert

21 May 2025

·

Stayed 2 nights

We picked this hotel because of the proximity to PNC Park. The rooms were very nice. And had lots of good amenities. You need to advise that parking is $27 per day. Couldn't find plates, cups, mugs until I looked in the dishwasher. That would have been nice know when I checked in. Would have been nice to have wine and beer for sale. No store nearby. Breakfast was good. Decent selection, hot, kept stocked. Coffee was excellent. Strong and hot.

8

Mary ellen

23 Nov 2024

·

Stayed 2 nights

Always the most convenient for a Steelers game. Great breakfast as well.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $167	13 $290	14 $173
15 $134	16 $134	17 $121	18 $121	19 $120	20 $149	21 $161
22 $116	23 $116	24 $123	25 $122	26 $260	27	28 $140
29 $125	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
		1 $147	2 $145	3 $149	4 $171	5 $567
6	7 $131	8 $132	9 $175	10 $117	11 $189	12 $290
13 $183	14 $122	15 $127	16 $124	17 $118	18 $196	19 $642
20	21 $117	22 $130	23 $124	24 $141	25 $182	26 $496
27 $183	28 $168	29 $124	30 $127	31 $171

Residence Inn Pittsburgh North Shore

Prices for Residence Inn Pittsburgh North Shore

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed

Executive Suite, 2 Bedrooms, Park View

Suite, 2 Bedrooms

Suite, 1 Bedroom

Guest reviews of Residence Inn Pittsburgh North Shore

Who stays here?

What guests think

Property policies

Check-in instructions

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FAQs about Residence Inn Pittsburgh North Shore

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