Days Inn by Wyndham, Glen Allen - Richmond North

I had an issue with my Hotel.com (Expedia) reservation, after we drove 2-1/2 hours. The nice lady at the front desk took charge and provided all the details of the online issue. She was professional, understanding and kind. Thank you for your exceptional customer service. Because of the service provided at this Days Inn/Wyndham, it will keep me coming back.

Even though the property was listed as sleeps 5, there was no room for the 5th person. no breakfast

The air conditioning unit racks were very dirty. There were holes in the lamp. The room was presentable for the most part, there were paint dryings on the floor, like paint crumbs as if the floor wasn’t vacuumed well at all. There was trash behind one of the bedside dressers. The shower head had molt on it. The comforter had cigarette holes on it and the bathroom door had a punch hole in it. It was a quiet visit though.

This room was dirty. Stained towels, no blankets, no working WiFi, no television, and no shower curtain. I couldn’t believe it. We only stayed because we had just driven 10 hours to get there. We were tired. I barely slept. Do not recommend this hotel.

Non smoking room clearly had been smoked in. Water was quite brown for some time when we first turned water on. Smoke detector has been removed from the room. Deadbolt on the door did not work. Safety lock (either a chain or a locking bar) had been removed from the door. There were no towels in the room when we arrived. There was no coffee in the room when we arrived.