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Hotel Keen - Room
Hotel Keen - Room
Hotel Keen - Reception
Hotel Keen - Restaurant

Hotel Keen


Amenities

  • Parking

  • Non-Smoking Rooms

  • Dry Cleaning

  • Housekeeping

  • Express Check-In/Check-Out

  • Self Laundry

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Keen, travellers praise the central Palo Alto location for easy access to Stanford and dining, while noting compact rooms and mixed noise levels from an adjacent club and early-morning common areas.

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Facilities

Basic

Cleanliness

Mixed

Rooms

Small

Service

Friendly

Location

Central

Dining

Basic

Was this helpful?

2

Jenny

IAN-logo

3 weeks ago

·

Stayed 3 nights

This was one of the worst stays I've had. There is no bathroom door, the window is frosted. The night desk woman was very rude to me when I asked for help with parking when all the street and lots were closed for a parade. I was staying with my mother in law - no bathroom door was terrible. The fridge was unplugged when we got there, I plugged it on, it has a clear door and shines BRIGHT light into a tiny room. No light switches near the bed. So terrible, maybe if I was staying alone it could have been better. But even with my husband this is a no go. It was more expensive than other hotels. I got daily texts asking me how it was going with no responses to me saying it was not going well. Since I booked through hotel.com, I couldn't leave and go somewhere else. I cannot stress enough what a terrible stay this was.
This was one of the worst stays I've had. There is no bathroom door, the window is frosted. The night desk woman was very rude to me when I asked for help with parking when all the street and lots were closed for a parade. I was staying with my mother in law - no bathroom door was terrible. The fridge was unplugged when we got there, I plugged it on, it has a clear door and shines BRIGHT light into a tiny room. No light switches near the bed. So terrible, maybe if I was staying alone it could have been better. But even with my husband this is a no go. It was more expensive than other hotels. I got daily texts asking me how it was going with no responses to me saying it was not going well. Since I booked through hotel.com, I couldn't leave and go somewhere else. I cannot stress enough what a terrible stay this was.

10

Anne

IAN-logo

13 Apr 2026

·

Stayed 3 nights

Great place, very close to Caltrain. Small room but just what you need for a short stay.
Great place, very close to Caltrain. Small room but just what you need for a short stay.

8

Fernando

IAN-logo

9 Apr 2026

·

Stayed 2 nights

Great location, clean good A/C
Great location, clean good A/C

10

Tonya

IAN-logo

7 Apr 2026

·

Stayed 1 night

Parking was easy and secure. Staff was friendly. I was pleasantly surprised how much I enjoyed staying here.
Parking was easy and secure. Staff was friendly. I was pleasantly surprised how much I enjoyed staying here.

10

Kamonporn

IAN-logo

23 Feb 2026

·

Stayed 2 nights

Cute, small space but nice design, parking next door gotta look out for the signs. Very good location if you like to eat, good restaurants all around
Cute, small space but nice design, parking next door gotta look out for the signs. Very good location if you like to eat, good restaurants all around

425 High Street, Downtown Palo Alto, Palo Alto, California, United States of America

Location

With a stay at Hotel Keen, you'll be centrally located in Palo Alto, within a 5-minute drive of Stanford University and Stanford Stadium. This hotel is 5 mi (8.1 km) from San Francisco Bay and 1.7 mi (2.8 km) from Stanford University Medical Center.

Silicon Valley(0.1 Miles)

Stanford Theatre(0.1 Miles)

Stanford University(0.3 Miles)

Stanford University Arboretum(0.3 Miles)

Stanford Shopping Center(0.4 Miles)

Cantor Arts Center(1 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 02:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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