Hotel Keen
US$275
/ night
Avg. for September
Prices for Hotel Keen
Select dates to see prices and availability
US$275
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel Keen average US$206 in the cheapest month (December) and US$292 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$221 |
| February | US$269 |
| March | US$292 |
| April | US$257 |
| May | US$285 |
| June | US$279 |
| July | US$222 |
| August | US$237 |
| September | US$275 |
| October | US$287 |
| November | US$213 |
| December | US$206 |
J
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M
A
M
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Sept · US$275
S
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N
D
Most expensive: March (~US$292)
Cheapest: December (~US$206)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Business amenities
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Dining
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Stay in one of 42 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Partially open bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
With a stay at Hotel Keen, you'll be centrally located in Palo Alto, steps from Silicon Valley and 6 minutes by foot from Stanford University. This hotel is 6.8 mi (11 km) from Shoreline Amphitheatre and 13.1 mi (21.2 km) from Levi's Stadium.
What's nearby
Silicon Valley(0.1 Miles)
Stanford Theatre(0.1 Miles)
Stanford University(0.3 Miles)
Stanford Shopping Center(0.4 Miles)
Sunset Headquarters and Gardens(0.9 Miles)
Cantor Arts Center(1 Miles)
Stanford Stadium(1.1 Miles)
Lucile Packard Children's Hospital Stanford(1.1 Miles)
United States Geological Survey(1.2 Miles)
Frost Amplitheater(1.2 Miles)
Allied Arts Guild(1.3 Miles)
Hoover Tower(1.3 Miles)
Stanford Maples Pavillion(1.3 Miles)
Palo Alto Junior Museum and Zoo(1.4 Miles)
Stanford Memorial Church(1.4 Miles)
San Carlos, CA (SQL)(10.4 Miles)
Norman Y. Mineta San Jose Intl. Airport (SJC)(16.7 Miles)
San Francisco Intl. Airport (SFO)(21.7 Miles)
Oakland Intl. Airport (OAK)(29.1 Miles)
Parking
Non-smoking rooms
Dry cleaning
Housekeeping
Express check-in/check-out
Self laundry
Location
425 High Street, Downtown Palo Alto, Palo Alto, California, United States of America
Silicon Valley (0.1 Miles)
Stanford Theatre (0.1 Miles)
Stanford University (0.3 Miles)
Stanford Shopping Center (0.4 Miles)
Sunset Headquarters and Gardens (0.9 Miles)
Cantor Arts Center (1 Miles)
Room options
8
Cozy Room, 1 Queen Bed
Room details
1 Large Double Bed
Sleeps 2
160 ft²
Air ConditioningWi-Fi (Free)TV
12
Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)
Room details
1 Extra-Large Double Bed
Sleeps 2
200 ft²
Air ConditioningWi-Fi (Free)TV
Guest reviews of Hotel Keen
7.9
Good
Based on 755 verified reviews
Who stays here?
Business
60%
Couple
17%
Family
10%
Group
4%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Keen, travellers praise the central Palo Alto location for easy access to Stanford and dining, while noting compact rooms and mixed noise levels from an adjacent club and early-morning common areas.
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What guests think
At Hotel Keen, travellers praise the central Palo Alto location for easy access to Stanford and dining, while noting compact rooms and mixed noise levels from an adjacent club and early-morning common areas.
Most guests find rooms clean, though a few report lapses ranging from missed housekeeping to cleanliness oversights. Staff are frequently described as friendly and helpful, but occasional check-in and key-card issues, room readiness problems, and inconsistent follow-up are noted. Parking can be difficult and may rely on a nearby garage, and the complimentary light breakfast and lobby coffee are convenient but simple. Overall, expect a straightforward, well-located stay best for short visits.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic, with complimentary lobby coffee/water and a few complimentary bikes available. Parking is challenging and often relies on a nearby public garage.
Related guest reviews
10
katherine
24 Mar 2025
·
Stayed 3 nights
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
10
Sitara
3 Nov 2023
·
Stayed 1 night
Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.
Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.
8
Paul
3 Jan 2023
·
Stayed 1 night
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
8
Dana
17 Aug 2025
·
Stayed 3 nights
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
10
Rebecca
28 Apr 2025
·
Stayed 1 night
Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
2
Nancy
1 Dec 2025
·
Stayed 1 night
We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed
We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed
2
gene
16 Jun 2025
·
Stayed 2 nights
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
6
Jyoti
27 Nov 2023
·
Stayed 4 nights
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
10
Michele
24 Nov 2023
·
Stayed 2 nights
Cute little boutique hotel, and so happy I could bring my dog.
Cute little boutique hotel, and so happy I could bring my dog.
10
Ti
14 Jun 2025
·
Stayed 1 night
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally clean and modern, but multiple reviews note lapses such as missed housekeeping, dirty floors, and hair in showers, plus one severe incident.
Related guest reviews
10
Sharon
12 Jun 2023
·
Stayed 1 night
Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.
Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.
8
Paul
3 Jan 2023
·
Stayed 1 night
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
6
Jeremy
20 Jan 2025
·
Stayed 1 night
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
10
Jayne
28 Apr 2025
·
Stayed 1 night
The hotel was clean and the breakfast had good healthy options.
The hotel was clean and the breakfast had good healthy options.
2
andrew
18 Mar 2023
·
Stayed 1 night
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
8
Robert
21 Nov 2025
·
Stayed 1 night
Room was clean and comfortable
Room was clean and comfortable
6
Silja
29 Nov 2024
·
Stayed 4 nights
The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!
The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!
10
PAMELA
24 Apr 2023
·
Stayed 2 nights
Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .
Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .
10
Lisa
2 Jun 2025
·
Stayed 1 night
Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!
Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!
4
ken
26 May 2025
·
Stayed 1 night
Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact with modern touches and comfortable beds; some layouts use an open bathroom that reduces privacy and offer limited or non-transparent windows. Noise can be an issue from thin walls, common areas, or a nearby club, and Wi-Fi reliability varies.
Related guest reviews
10
Walter
27 Nov 2023
·
Stayed 2 nights
Not crazy about the open bathroom.
Not crazy about the open bathroom.
8
Dana
17 Aug 2025
·
Stayed 3 nights
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
10
Fabiola
28 Jan 2024
·
Stayed 1 night
A club behind the hotel and on weekends is noise until 2am
A club behind the hotel and on weekends is noise until 2am
2
andrew
18 Mar 2023
·
Stayed 1 night
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
6
Silja
29 Nov 2024
·
Stayed 4 nights
The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!
The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!
8
Danielle
14 Aug 2023
·
Stayed 1 night
Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!
Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!
2
gene
16 Jun 2025
·
Stayed 2 nights
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
6
Jyoti
27 Nov 2023
·
Stayed 4 nights
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
6
Cybele
10 May 2025
·
Stayed 1 night
Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.
Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.
6
denise
7 Feb 2024
·
Stayed 2 nights
My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.
My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly and accommodating. However, there are occasional service and operational issues, including rooms not ready at check-in, key-card problems, limited overnight front-desk coverage, and inconsistent follow-up.
Related guest reviews
10
Chris
13 Aug 2023
·
Stayed 5 nights
Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.
Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.
6
Jeremy
20 Jan 2025
·
Stayed 1 night
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.
2
andrew
18 Mar 2023
·
Stayed 1 night
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.
2
Anival
16 Dec 2022
·
Stayed 1 night
Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.
Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.
10
emily
18 Feb 2024
·
Stayed 2 nights
Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
10
Shirley
6 Jul 2023
·
Stayed 1 night
The staff was very accommodatin and friendly.
The staff was very accommodatin and friendly.
10
Iona
10 Jul 2025
·
Stayed 5 nights
Excellent service
Excellent service
4
ken
26 May 2025
·
Stayed 1 night
Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
10
Dhyey
16 Feb 2025
·
Stayed 2 nights
Excellent hospitality
Excellent hospitality
6
denise
7 Feb 2024
·
Stayed 2 nights
My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.
My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.
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AI-generated summary based on recent guest reviews
Location
Excellent downtown Palo Alto base, walkable to Stanford, Caltrain, shops, and restaurants. Some guests report late-night noise from a nearby club.
Related guest reviews
10
katherine
24 Mar 2025
·
Stayed 3 nights
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
10
Amy
10 May 2024
·
Stayed 2 nights
Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
8
Paul
3 Jan 2023
·
Stayed 1 night
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
8
Dana
17 Aug 2025
·
Stayed 3 nights
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.
10
Rebecca
28 Apr 2025
·
Stayed 1 night
Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
10
Stephen
30 Jun 2025
·
Stayed 1 night
Great property and location
Great property and location
10
Sami
20 Jun 2023
·
Stayed 2 nights
Location, location, location.
Location, location, location.
10
Osman
17 Jun 2025
·
Stayed 3 nights
Conveniently and centrally located within walking distance to many dining opportunities.
Conveniently and centrally located within walking distance to many dining opportunities.
10
Michael
8 Jul 2024
·
Stayed 2 nights
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
10
Linda
21 Jun 2025
·
Stayed 4 nights
Have stayed here a few times while visiting campus. Great location.
Have stayed here a few times while visiting campus. Great location.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is simple to modest with healthy options and good lobby coffee, but variety is limited and quality is mixed.
Related guest reviews
10
katherine
24 Mar 2025
·
Stayed 3 nights
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
10
Sitara
3 Nov 2023
·
Stayed 1 night
Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.
Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.
8
Paul
3 Jan 2023
·
Stayed 1 night
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.
10
Jayne
28 Apr 2025
·
Stayed 1 night
The hotel was clean and the breakfast had good healthy options.
The hotel was clean and the breakfast had good healthy options.
8
Maria
18 Jun 2024
·
Stayed 3 nights
Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!
6
Jyoti
27 Nov 2023
·
Stayed 4 nights
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.
8
Takuji
9 Aug 2023
·
Stayed 4 nights
Morning meal was a little poor.
Morning meal was a little poor.
10
Elizabeth
13 Apr 2025
·
Stayed 2 nights
Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
10
Matthew A
9 Jun 2025
·
Stayed 3 nights
Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.
Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.
10
Ti
14 Jun 2025
·
Stayed 1 night
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
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AI-generated summary based on recent guest reviews
6
Maria
last week
·
Stayed 1 night
Great location, but the rooms are very small and the staff was not so helpful.
Great location, but the rooms are very small and the staff was not so helpful.
6
Peter
3 weeks ago
·
Stayed 1 night
I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.
I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.
8
Charlotte
27 Jul 2026
·
Stayed 2 nights
No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..
No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..
10
Barbara
10 Jul 2026
·
Stayed 3 nights
Great! Personable staff great breakfast
Great! Personable staff great breakfast
10
Heather
30 Jun 2026
·
Stayed 1 night
Hotel Keen was just right for our visit to tour Stanford. Incredible location, clean, and friendly staff.
Hotel Keen was just right for our visit to tour Stanford. Incredible location, clean, and friendly staff.
FAQs about Hotel Keen
Is parking available at the property?
Parking is available nearby for a fee of USD 25.00 per day, located 49 feet away from the hotel.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 75 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 2:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer?
The property offers limited wheelchair accessibility, including accessible public areas and facilities.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Palo Alto, just steps from Silicon Valley and 6 minutes on foot from Stanford University. It is 5 miles from San Francisco Bay and 1.7 miles from Stanford University Medical Center.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 195.86208396301268USD
- 2026-09-19: NO DATA
- 2026-09-20: 285.2502073852539USD
- 2026-09-21: 515.7057403656006USD
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: 534.027090335083USD
- 2026-09-25: 263.0112738327026USD
- 2026-09-26: NO DATA
- 2026-09-27: 254.75189722290037USD
- 2026-09-28: 493.0065153076172USD
- 2026-09-29: 501.0198858215332USD
- 2026-09-30: 489.46605933227534USD
- 2026-10-01: 443.67946431884764USD
- 2026-10-02: 200.22958983764647USD
- 2026-10-03: 193.64356263122556USD
- 2026-10-04: 251.10872998046872USD
- 2026-10-05: 481.2292953155517USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: 488.6096533477783USD
- 2026-10-09: 188.873391456604USD
- 2026-10-10: 175.67949513549803USD
- 2026-10-11: 252.25987035980222USD
- 2026-10-12: 509.3001584991455USD
- 2026-10-13: 608.139329925537USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: 377.4646422088623USD
- 2026-10-18: 280.2736853515625USD
- 2026-10-19: 511.9105380279541USD
- 2026-10-20: 529.7481081207275USD
- 2026-10-21: 513.5264538970947USD
- 2026-10-22: 495.86873361511226USD
- 2026-10-23: 219.6970006729126USD
- 2026-10-24: 166.11638255310058USD
- 2026-10-25: 237.82525906524657USD
- 2026-10-26: 583.3275526977538USD
- 2026-10-27: NO DATA
- 2026-10-28: 569.5871882965088USD
- 2026-10-29: 388.56884417114253USD
- 2026-10-30: 179.67835093536377USD
- 2026-10-31: 177.96264889831542USD
- 2026-11-01: 257.2587597686767USD
- 2026-11-02: 499.97725436096187USD
- 2026-11-03: 486.45184096069335USD
- 2026-11-04: 489.4679860443115USD
- 2026-11-05: 443.6263220977783USD
- 2026-11-06: 187.01518279113768USD
- 2026-11-07: 187.01518279113768USD
- 2026-11-08: 254.975290725708USD
- 2026-11-09: 516.8296090118408USD
- 2026-11-10: 499.3680280151367USD
- 2026-11-11: 508.459411428833USD
- 2026-11-12: 440.28869635314936USD
- 2026-11-13: 195.96442740325926USD
- 2026-11-14: 199.5518426055908USD
- 2026-11-15: 253.1684902404785USD
- 2026-11-16: 539.7841058990479USD
- 2026-11-17: 561.9158617156982USD
- 2026-11-18: 551.551482144165USD
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-out is available.
- Nearby parking fee: USD 25.00 per day (49 ft away)
- Pet fee: USD 75 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Dry cleaning
Housekeeping
Express check-in/check-out
Self laundry
Services
Dry cleaning
Housekeeping
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Parking
Parking