Name: Ambiance Suites
Address: Avenida Tulum 227 Colonia Centro, Avenida Tulum, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.85

Guest reviews

7.8

Good

Based on 1,340 verified reviews

Who stays here?

Business

13%

Couple

39%

Family

25%

Group

12%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Ambiance Suites is praised for clean, spacious rooms, good value, and friendly staff, while recurring drawbacks include dated features, inconsistent hot water and maintenance, limited on-site amenities, and occasional musty odors, noise, or parking constraints.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Peter

Dec 11, 2025

·

Stayed 1 night

Large clean room, comfortable bed & friendly staff

8

Carolyn A.

Aug 31, 2025

·

Stayed 6 nights

Rooms were very nice and clean. Staff was wonderful and helpful. Pool chaise lounges were in dire need of repair. They had 4 and all 4 needed repair of some kind. They were falling apart.

10

TAURINO

Aug 22, 2025

·

Stayed 3 nights

Excellent Customer Service from all the Staff, very professional and Friendly, it is worth it stay here, you get more of what you pay !!!

4

Dennis

Aug 21, 2025

·

Stayed 3 nights

No elevator and they didn't care. Little coffee was $2.50 with no refills. No smoking even outside at the small pool or a $200.00 fine

10

Rebecca

Jul 1, 2025

·

Stayed 4 nights

It was a wonderful experience to stay at the Ambiance suite. I spent a few weeks there as a solo traveler. The room was large and comfortable. It felt like a small studio apartment. The staff were very helpful. I felt safe staying there. Thank you!

Avenida Tulum 227 Colonia Centro, Avenida Tulum, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

A stay at Ambiance Suites Cancun places you in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. This aparthotel is 5.3 mi (8.5 km) from Tortuga Beach and 6.9 mi (11.1 km) from Cancun Convention Center.

Plaza Las Americas(0.3 miles)

Royal Yak Casino and Sports Book(0.5 miles)

Amerimed Hospital(0.6 miles)

Dubai Palace Casino(0.7 miles)

Las Palapas Park(0.7 miles)

Ka'Yok' Planetarium of Cancun(0.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available on-site.

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee, approximately MXN 125 to 500 for adults and MXN 90 to 400 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 6:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of MXN 480, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The property is located in the heart of Cancun, a 2-minute drive from Plaza Las Americas and 7 minutes from Langosta Beach. It is 5.3 miles from Tortuga Beach and 6.9 miles from Cancun Convention Center.

Yes, there is an outdoor swimming pool available for guests.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Ambiance Suites

Amenities

Property description

Book on Vio

Guest reviews