Is parking available at the property?

Self parking is available on-site for a fee of EUR 30 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM for a fee of approximately EUR 23 for adults and EUR 33 for children.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 35.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM and check-out is until 12:00 PM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

What is the location of the property in relation to key landmarks?

The hotel is located in Milan (Portello), just steps from Fiera Milano City and 3 minutes by foot from Milan Convention Centre. It is approximately 3.1 miles from Piazza del Duomo and 4.6 miles from the Cathedral of Milan.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available from May 1 to October 1, operating from 8:00 AM to 6:30 PM.

What are the policies regarding children staying at the property?

Children are allowed at the property. All guests, including children, must be present at check-in and show a government-issued photo ID.

What are the policies for additional guests and cribs?

The property offers cribs and rollaway beds, subject to availability. Guests should request these in advance, and additional charges may apply.

NH Collection Milano CityLife - Milan Hotel

Average nightly price at NH Collection Milano CityLife by month, last 12 months (USD)
Month	Average price
January	$262
February	$558
March	$265
April	$323
May	$339
June	$328
July	$259
August	$214
September	$371
October	$363
November	$238
December	$199

What guests think

NH Collection Milano CityLife draws praise for its striking converted church design, modern rooms, and welcoming staff, while its location outside the historic center is softened by quick metro access and convenience for MiCo, CityLife, and San Siro.

Facilities like the rooftop pool and bar and a well-equipped gym stand out, though pool access can be limited by short hours, weather, or private events, and on-site parking is tight and pricey. Suites impress with duplex layouts or private hot tubs; some rooms are small or affected by noise or minor maintenance issues such as A/C, TV, or slow Wi-Fi. Service is widely described as friendly and attentive, while dining feedback is mixed, with some praising breakfast and others noting high prices or uneven quality and speed. Expect a stylish stay with easy transport links but a base outside the main sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout rooftop pool and bar with city views and a well-equipped gym; striking public spaces in a converted church. Access to the pool is often limited by early hours, weather or private events, and parking is tight, hard to find, and about €30/night.

Related guest reviews

4

Muhammet

May 24, 2024

·

Stayed 4 nights

Unterkunft war nicht gem. Bestellung vorbereitet, d.h. nur eine Person statt 2. Es liebt überall staub rum im Zimmer - auch auf nachfrage. Personal vergisst putztuch im zimmer. Trainingsraum hat einen desolaten zustand. Pool war geschlossen, obwohl gemäß Angabe auf der Homepage auf sein sollte etc.

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10

Rick

Sep 7, 2025

·

Stayed 3 nights

The pool is excellent. Great to relax but a good suze if you are a lap swimmer. Restaurant is pretty quiet. My advice eat at the pool bar.

8

Alison

Dec 2, 2025

·

Stayed 4 nights

Room was spacious and clean. The proximity to a metro station was great but otherwise not that near to anything. CityLife center not terribly far but it’s just a mall/foodcourt. If you’re arriving by car be aware the parking area is small and sort of hidden in an access lane.

10

Federico

Jul 20, 2023

·

Stayed 2 nights

Great weekend in Milano staying at NH Collection Milano City Life. Shopping district and good connections with the rest of the city. The rooftop pool and bar are amazing in summer.

6

Elspeth

Sep 29, 2024

·

Stayed 4 nights

We booked this because it had a pool, but it was better booked for a private pool arty and then out of service

6

laure

Jul 19, 2023

·

Stayed 2 nights

For a big hotel the breakfast was not that good too much variety so the quality is not there. Also the pool was supposed to close at a certain time but they close it earlier due to an event. Room is a bit small. Hotel is closed to the metro which is nice

6

Luca

Nov 23, 2025

·

Stayed 1 night

Comolessivamente un buon hotel. Sinceramente il prezzo e' elevato. Scelto per l'ottima posizione in confronto alla mezza maratona che dovevo svolgere. Il personale e' stato gentile e educato, forse mi aspettavo un pochino piu' di empatia e di piccoli gesti o frasi utili a far sentire il benvenuto il cliente. La camera e' buona, non tanto grande con delle belle vetrate. Il climatizzatore, anche se settato a 24 gradi, emanava aria fredda. Ho controllato piu' volte le "istruzioni" lasciate in camera ma alla fine abbiamo risolto spegnendolo. Hanno l'audio bluetooth integrato in stanza (molto apprezzato) e dei buoni spazi per gli armadi. Bagno di ottime dimensioni, doccia molto buona! Un pochino si percepisce il rumore del traffico all'esterno, ma nulla di eclatante. Direi molto buona la palestra con macchinari di alta fascia e ben pulita. Hall bellissima.

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10

susan

Aug 2, 2024

·

Stayed 5 nights

Love this property, location was great. Roof top pool was amazing, the only complaint was they close pool to early(7pm) After exploring Milan, we would of liked to take a swim, but told pool getting ready for apps and drinks. Pool should at least stayed open till 8 or 9.

10

Pascale

Aug 10, 2025

·

Stayed 7 nights

Super séjour, hotel mériterait 5 étoiles, tout était parfait même au delà !! nous y avons séjourné 7 nuits, très bon acceuil, hotel magnifique, chambre spacieuse, le 1er jour de retour dans notre chambre un mot de bienvenue ainsi qu'un plateau avec des mignardises nous y attendait, le savoir faire , et le jour de mon anniversaire au petit déjeuner les serveurs sont venus à notre table avec un plateau de petits gâteaux et fruits avec une bougie, quelle belle surpise , eux mêmes étaient radieux , le buffet du petit déjeuner est vraiment top , de bons produits, rien n'y manque, nous l'avons beaucoup apprécié, les plats servis au restaurant sont très fins, il mériterait que les clients y fassent au moins 1 repas, la piscine sur le toit très agréable avec un bar et de bons cocktails, le parking sous l'hotel très pratique et très propre (30 euro la nuit), métro au bout de la rue pour relier le centre rapidement, et centre commercial à 5 minutes à pieds.

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10

Fernando

Aug 19, 2025

·

Stayed 5 nights

Very modern, with excellent staff and amenities, lots of attention to detail. Superb rooftop swimming pool. When you stay here you feel special. The staff also sent an assortment of cookies and pastries for my son’s 18th birthday. Excellent overall, highly recommended.

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Cleanliness

Most guests find the hotel and rooms very clean and well maintained. A smaller number reported lapses such as mold, dust or cobwebs, missed housekeeping, and dirty tableware at breakfast.

Related guest reviews

10

Tien

Apr 4, 2024

·

Stayed 2 nights

Neues schönes Hotel… Sauberkeit wird groß geschrieben

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6

Dagmar

Sep 12, 2022

·

Stayed 6 nights

Un albergo moderno e molto vicino al MiCo, super conveniente. Il personale e molto gentile ma purtroppo abbiamo trovate le nostre camere non fatte diverese volte e manca l'attenzione al dettaglio.

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10

Balveta Lal

May 20, 2025

·

Stayed 3 nights

NH Collection Milano City Life is a lovely hotel, all the staff and cleanliness was great. Alejander looked after us as we did have a slight problem but this was sorted within 10 mins Lovely hotel to stay at

8

Claudia M

Jan 13, 2026

·

Stayed 1 night

Las personas muy amables la habitación es muy cómoda todo muy limpio

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2

Vanessa

Jul 16, 2024

·

Stayed 1 night

Rooms were dirty on multiple occasions and we told management in which they only compensated with free parking. Expected more from this hotel, won’t stay again.

8

Mariariosaria

Sep 2, 2025

·

Stayed 1 night

There was mold in the shower, which is below the standard for this hotel

10

Jonas

Nov 24, 2025

·

Stayed 1 night

Clean nice room. Modern and good vibe at hotel. Not the best location if you want to explore city centre.

10

James

May 21, 2025

·

Stayed 1 night

Very well maintained and clean with modern decor.

6

JORGE

Jun 23, 2025

·

Stayed 1 night

It was not very clean with spider webs on the ceiling

6

Nadine

Apr 7, 2025

·

Stayed 5 nights

Zeer prijzig ontbijt waarbij meerdere keren het e.a op was, bv het brood wat vervolgens dan moest gaan vragen. Ook de kopjes zat vaak nog lippenstift op en plakkerige placemats. Niet wat je verwacht van een hotel met 4 sterren

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Rooms

Suites impress with duplex layouts or private hot tubs; some rooms are small or affected by noise or minor maintenance issues such as A/C, TV, or slow Wi-Fi.

Related guest reviews

8

John Tore

Nov 25, 2025

·

Stayed 2 nights

The hotell was ok, but they couldnt fix the television.

4

Berkay

Sep 17, 2025

·

Stayed 2 nights

Burger meal was pink inside and barely cooked. Wifi was slow, airplay to the tv wasn't functioning and electric charger wasnt working too for car. Disappointed overall.

8

gianluca

Nov 9, 2023

·

Stayed 1 night

Struttura nuova, molto suggestiva, camere molto belle ma leggermente piccole, materasso scomodissimo.

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8

Alison

Dec 2, 2025

·

Stayed 4 nights

Room was spacious and clean. The proximity to a metro station was great but otherwise not that near to anything. CityLife center not terribly far but it’s just a mall/foodcourt. If you’re arriving by car be aware the parking area is small and sort of hidden in an access lane.

8

Eric Michel Francis

Sep 22, 2025

·

Stayed 2 nights

The stay was pleasant, however there was a quiet humming sound coming from the center of the room and I could hear some heavy noise above me. The bathroom was descent but the shower room floor was slippery. This could cause some safety issues moving forward. The breakfast experience was delightful. The parking was a bit tight but manageable. The hotel is built on an old church building this gives it a unique vibe.

6

laure

Jul 19, 2023

·

Stayed 2 nights

For a big hotel the breakfast was not that good too much variety so the quality is not there. Also the pool was supposed to close at a certain time but they close it earlier due to an event. Room is a bit small. Hotel is closed to the metro which is nice

6

Luca

Nov 23, 2025

·

Stayed 1 night

Comolessivamente un buon hotel. Sinceramente il prezzo e' elevato. Scelto per l'ottima posizione in confronto alla mezza maratona che dovevo svolgere. Il personale e' stato gentile e educato, forse mi aspettavo un pochino piu' di empatia e di piccoli gesti o frasi utili a far sentire il benvenuto il cliente. La camera e' buona, non tanto grande con delle belle vetrate. Il climatizzatore, anche se settato a 24 gradi, emanava aria fredda. Ho controllato piu' volte le "istruzioni" lasciate in camera ma alla fine abbiamo risolto spegnendolo. Hanno l'audio bluetooth integrato in stanza (molto apprezzato) e dei buoni spazi per gli armadi. Bagno di ottime dimensioni, doccia molto buona! Un pochino si percepisce il rumore del traffico all'esterno, ma nulla di eclatante. Direi molto buona la palestra con macchinari di alta fascia e ben pulita. Hall bellissima.

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10

Ross

Apr 22, 2025

·

Stayed 4 nights

Just back from a 4 night stay. Absolutely loved this hotel, service was fabulous. We had a duplex suite with hot tub which was wonderful. We walked to the metro several times a day from the hotel, this is a short distance and felt safe. We will definitely be back to this hotel. It is hard to know why it isn’t a 5 star in all honesty!

8

Andrea

Aug 17, 2022

·

Stayed 3 nights

Stanza al 12 esimo piano sotto la piscina e bar.Molto rumorosa.

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10

Björn

Mar 6, 2025

·

Stayed 2 nights

Beautiful hotel with amazing design. We stayed in the "Duplex Suite" two times, last time we had a jacuzzi on the terrace, really nice. I also have to mention the service, it‘s absolutely top class, specially Alejandra, she really knows how to make the guests feel welcome. She's very friendly and extremely service minded, she also recommended a fantastic restaurant called Bullona. If you stay in NH Collection Milan City Life, Alejandra will take good care of you.

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Service

Staff are frequently praised as friendly, attentive, and proactive, with standout help from front-desk and restaurant teams. Some guests encountered slow or unresponsive phones/room service, occasional unhelpfulness, long check-in, and isolated disruptions like elevator closures.

Related guest reviews

4

Math Abdul

Aug 2, 2025

·

Stayed 5 nights

cleaning is poor, no supplies. doesn't worth it , on Expedia says its free parking, while they charge 30Euro a night. staff not helpful, and new staff doesnt know anything took very long time for check in, while I was tired of the 12 hours night flight.

10

Vicky

Aug 18, 2025

·

Stayed 3 nights

What a beautiful hotel, this was in the perfect location for popping to San Siro or into town on the but away from the hustle and bustle for a relaxing break. Another plus is the location just round the corner from the city life mall. Nothing was too much trouble for Paolo, there was an issue with our room so we were immediately moved and we were treated to a welcome selection of cakes. He also helped us with Ubers and the underground. There was free water and sweets on our hotel floor (the suites). The pool and view from the rooftop was lovely

6

Steinar

Nov 17, 2025

·

Stayed 1 night

Extremely rude to block off the entrance to elevators for guests for more than 45 minutes during the night (around 0030 night to Monday) without explicitly warning about this in adhance (i.e. during check-in or similar). The presence of the VIP was severly impacting the stay negatively.

10

CHAFIK

Jun 26, 2025

·

Stayed 2 nights

Giogina at the front desk is amazing. We saw her doing a great job with bunch of customers at the front desk while the fire alarm was on. I go to many Hotels and I pay a lot of attention to how we clean the room, the house keeper by the name of Fatima deserves a 6 stars , she pays a lot of attention to the customer’s needs and she is was very professional.

6

Faisal

Sep 27, 2025

·

Stayed 1 night

Beautiful hotel and a fantastic room. Not sure about the reception staff, not very helpful. Also weird that Ubers can’t come to the hotel but I guess that’s a city decision.

10

Ida

May 6, 2025

·

Stayed 4 nights

The NH Collection CityLife is my favourite hotel in all Milan. The CityLife area is wonderful. Walking distance to many things, and near Metro and tram. The hotel is stunning and beautiful. And old church built into a hotel, and ambiance when you arrive is magnificent. The staff is top class! The warm welcome in the reception, and the always friendly breakfast waiters makes this hotel amazing. I look forward to my next visit in NH Collection CityLife!

10

Fernando

Aug 19, 2025

·

Stayed 5 nights

Very modern, with excellent staff and amenities, lots of attention to detail. Superb rooftop swimming pool. When you stay here you feel special. The staff also sent an assortment of cookies and pastries for my son’s 18th birthday. Excellent overall, highly recommended.

10

Jeeven

Jul 26, 2023

·

Stayed 3 nights

Amazing hotel but some staff are far more helpful than others, also during my whole stay room service never answered the phone once and I tried multiple times on different days and times

10

Sara

Sep 28, 2025

·

Stayed 6 nights

We’d a good visit and enjoyed our stay. The best was the superb staff at the bar, breakfast and Tailor restaurant! The weather in the end of September was not the best and therefore the rooftop bar and pool couldn’t be used.

6

Kim

Jun 19, 2024

·

Stayed 3 nights

The hotel itself was very lovely however there was construction work going on outside. Most of the staff were friendly and helpful but at times we’d wait at the bar or reception for ages before being seen to. Service was slow. We’d booked a twin room (girls trip) and were given a double even though I’d emailed aged to confirm these details, however I did not get a response. We were moved but there was no apology.

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Location

Outside the center but a short walk to metro/tram makes reaching the Duomo easy; convenient for MiCo, CityLife mall, and San Siro. The area feels safe and quiet, though nearby dining can be limited for some.

Related guest reviews

10

Amir

Nov 10, 2025

·

Stayed 1 night

Great spot for game at san siro 2 minutea from metro Lovely room

8

Alison

Dec 2, 2025

·

Stayed 4 nights

Room was spacious and clean. The proximity to a metro station was great but otherwise not that near to anything. CityLife center not terribly far but it’s just a mall/foodcourt. If you’re arriving by car be aware the parking area is small and sort of hidden in an access lane.

8

Lars

Apr 28, 2025

·

Stayed 1 night

Beautiful hotel with modern very clean rooms. Unfortunately location is not central although very easy access to the conference centre

10

Amr A

Sep 6, 2024

·

Stayed 5 nights

We spent a few days at this hotel. It is in the new "City Life" district which is quite nice and a short ride on the subway to downtown areas

10

Paul

Jun 9, 2024

·

Stayed 2 nights

Location is not great for tourists but otherwise it is a great place to stay.

10

Jonas

Nov 24, 2025

·

Stayed 1 night

Clean nice room. Modern and good vibe at hotel. Not the best location if you want to explore city centre.

10

Susan

Apr 23, 2024

·

Stayed 2 nights

This property is located 20-25 away from Milan city center. Great Points: - Quiet area with no tourist traffic. - Easy to get Cab - Walking distance to Metro M1 & M5, you can get to Dumo in 15 minutes! - 20-25 minutes from all airports - Secured self-park parking - Great breakfast buffet - Great coffee machine Weak points: - Dinner at the hotel has very slow service and the food is not good at all. However great restaurants nearby. - The conditioner is very weak and on the poor quality side. Bring your hair conditioner! - The housekeeping, does not work very detail. Missing water, missing towel, missing tube conditioner. - The front desk does not answer phone calls. However, you can go downstairs and ask them, and they are good at taking care of it fast. Overall: For the rate and the condition of the property I will stay in the hotel.

10

Ida

May 6, 2025

·

Stayed 4 nights

The NH Collection CityLife is my favourite hotel in all Milan. The CityLife area is wonderful. Walking distance to many things, and near Metro and tram. The hotel is stunning and beautiful. And old church built into a hotel, and ambiance when you arrive is magnificent. The staff is top class! The warm welcome in the reception, and the always friendly breakfast waiters makes this hotel amazing. I look forward to my next visit in NH Collection CityLife!

8

Ming Yan

Jan 3, 2023

·

Stayed 2 nights

As we had to travel from Milan to Switzerland in the early morning, we booked a hotel that was not in the center of the city. It nears M5 Portello station, just around 3-5 mins walk. However, if you want to go to a restaurant or supermarket, you have to walk around 10-15 mins. The hotel was built in 2021 so it’s very new. It was rebuilt from a church so the outlook was great.

8

Thomas

Aug 13, 2024

·

Stayed 1 night

Hotel is beautiful and front desk staff was extremely helpful and welcoming. Location seems like a very safe neighborhood. Also, more convenient to Malpensa Airport (30 min). But it seemed like limited restaurant options close. We ate at the hotel restaurant, which has a very nice design/atmosphere, but limited wine options and food was just ok, unlike other places we ate in Milan.

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Dining

Breakfast is praised by many for variety and quality, but others found it overpriced or poorly replenished, with slow service at times. On-site dining is mixed: some enjoyed Tailor and the pool bar, while others reported mediocre food, high prices, or unreachable room service.

Related guest reviews

6

Charlotte

Jul 28, 2024

·

Stayed 1 night

Le point fort : le confort de la chambre. En revanche, la piscine n’est ouverte que quelques heures seulement l’après midi. Il y a très peu de places par rapport à la taille de l’hôtel. Prix très élevés au bar et au restaurant. Le wifi gratuit ne permet pas la réalisation de visioconférence ou le visionage de vidéos, il faut payer pour cela. Nous étions deux mais dans la chambre tout est prévu pour une seule personne.

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10

Rick

Sep 7, 2025

·

Stayed 3 nights

The pool is excellent. Great to relax but a good suze if you are a lap swimmer. Restaurant is pretty quiet. My advice eat at the pool bar.

8

Catherine

Jul 16, 2024

·

Stayed 3 nights

Beautiful hotel and very friendly staff. Metro around the corner so easy to get around Milan. Cons: Tried calling room service after concert and finally after 40 mins someone picked up and fruit was only option, a little disappointing and 28 euro per person for breakfast buffet at little extreme. But otherwise a lovely experience.

2

pedro

Oct 19, 2025

·

Stayed 1 night

Food is HORRIBLE. Awful breakfast. Staff is very polite and friendly. Room is good. Again, FOOD IS AWFUL.

10

Pascale

Aug 10, 2025

·

Stayed 7 nights

Super séjour, hotel mériterait 5 étoiles, tout était parfait même au delà !! nous y avons séjourné 7 nuits, très bon acceuil, hotel magnifique, chambre spacieuse, le 1er jour de retour dans notre chambre un mot de bienvenue ainsi qu'un plateau avec des mignardises nous y attendait, le savoir faire , et le jour de mon anniversaire au petit déjeuner les serveurs sont venus à notre table avec un plateau de petits gâteaux et fruits avec une bougie, quelle belle surpise , eux mêmes étaient radieux , le buffet du petit déjeuner est vraiment top , de bons produits, rien n'y manque, nous l'avons beaucoup apprécié, les plats servis au restaurant sont très fins, il mériterait que les clients y fassent au moins 1 repas, la piscine sur le toit très agréable avec un bar et de bons cocktails, le parking sous l'hotel très pratique et très propre (30 euro la nuit), métro au bout de la rue pour relier le centre rapidement, et centre commercial à 5 minutes à pieds.

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10

Hosein

Dec 10, 2022

·

Stayed 1 night

Very clean and modern building, from the entrance, lobby to the rooms. Service was great. Their breakfast buffet was amazing but the service during breakfast not much. We ordered eggs Benedict and after half an hour they served us fried eggs and a piece of bacon on a toast. After we asked, they said that’s how we make our eggs Benedict!!! The location is also a bit far from the center of Milan but there is a bus and a metro station right around the corner that can get you to the center in 15 minutes. Overall, we had a very nice stay.

6

Nadine

Apr 7, 2025

·

Stayed 5 nights

Zeer prijzig ontbijt waarbij meerdere keren het e.a op was, bv het brood wat vervolgens dan moest gaan vragen. Ook de kopjes zat vaak nog lippenstift op en plakkerige placemats. Niet wat je verwacht van een hotel met 4 sterren

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8

Thomas

Aug 13, 2024

·

Stayed 1 night

Hotel is beautiful and front desk staff was extremely helpful and welcoming. Location seems like a very safe neighborhood. Also, more convenient to Malpensa Airport (30 min). But it seemed like limited restaurant options close. We ate at the hotel restaurant, which has a very nice design/atmosphere, but limited wine options and food was just ok, unlike other places we ate in Milan.

8

Susan

May 7, 2024

·

Stayed 3 nights

The hotel had the best breakfast in Italy. But the dinner at the hotel was very disappointing.

10

Sara

Sep 28, 2025

·

Stayed 6 nights

We’d a good visit and enjoyed our stay. The best was the superb staff at the bar, breakfast and Tailor restaurant! The weather in the end of September was not the best and therefore the rooftop bar and pool couldn’t be used.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $262	3 $262
4 $265	5 $1,541	6	7 $1,213	8 $362	9 $216	10 $429
11 $452	12 $945	13 $350	14 $359	15 $1,428	16 $450	17 $257
18 $241	19 $287	20 $362	21 $503	22 $452	23 $488	24 $215
25 $209	26 $213	27 $214	28 $343	29 $243	30 $214	31 $207

NH Collection Milano CityLife

Prices for NH Collection Milano CityLife

Monthly average prices

About this property

Location

Room options

Suite (Duplex)

Superior Room, Terrace

Suite, Terrace (Duplex with Extra Bed 2Ad+2Ch)

Suite (Duplex Extra Bed 4Ad)

Superior Room

Premium Room, City View

Suite, Terrace (Duplex)

Family Room (Interconnecting)

Family Room (Interconnecting (2Ad+2Ch))

Suite, Terrace (Duplex Extra Bed 4Ad)

Suite (Duplex with Extra Bed 2Ad+2Ch)

Guest reviews of NH Collection Milano CityLife

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Milano CityLife

Considering this hotel for your Milan trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $330
27 $379	28	29	30 $745