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General Palmer Hotel - Interior entrance
General Palmer Hotel - Room
General Palmer Hotel - Room
General Palmer Hotel - Bathroom
General Palmer Hotel - Lobby

General Palmer Hotel


Amenities

  • Parking

  • Non-Smoking Rooms

  • Business Center

  • Tour Desk

  • Dry Cleaning

  • Housekeeping

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Property description

Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At General Palmer Hotel, reviewers repeatedly praise the welcoming staff, walkable Main Avenue location beside the Durango–Silverton train, and the charming Victorian character, noting clean, comfortable rooms and convenient parking that make it easy to explore downtown.

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Facilities

Good

Cleanliness

Clean

Rooms

Mixed

Service

Friendly

Location

Central

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10

Jeremiah

IAN-logo

2 weeks ago

·

Stayed 2 nights

Chandler and all the front desk staff are always wonderful.
Chandler and all the front desk staff are always wonderful.

10

Narendra

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2 weeks ago

·

Stayed 1 night

Our room was very nice and super clean. The bed was comfortable. We enjoyed coffee and breakfast in the morning. We loved the location- next to restaurants, bars, and shops.
Our room was very nice and super clean. The bed was comfortable. We enjoyed coffee and breakfast in the morning. We loved the location- next to restaurants, bars, and shops.

10

Jeremiah

IAN-logo

3 weeks ago

·

Stayed 1 night

The place is amazing and the staff never disappoint
The place is amazing and the staff never disappoint

10

Ronald

IAN-logo

3 weeks ago

·

Stayed 2 nights

We always stay at General Palmer. Love everything.
We always stay at General Palmer. Love everything.

8

Michael

IAN-logo

21 Apr 2026

·

Stayed 3 nights

We had a nice trip overall, but to give our opinion my wife and I would rate this hotel at a solid 7.8 While it is a nice nostalgic old hotel there were a few things we were not thrilled about. We feel you should not put older guests on the second floor of The Palace side. There is no elevator and the stairs are quite difficult for us to haul our luggage up and down. We were not offered assistance. We both got real tired of navigating the stairs. I also ended up fixing the running toilet on my own as the maintenance staff was gone for the day after we checked in. The breakfast is similar to other 2-3 star hotels. (Quite average). The location is great and walkable to restaurants and shopping. The trains nearby are nostalgic. We are not quite sure the pricing for three nights was worth the convenience of the location.
We had a nice trip overall, but to give our opinion my wife and I would rate this hotel at a solid 7.8 While it is a nice nostalgic old hotel there were a few things we were not thrilled about. We feel you should not put older guests on the second floor of The Palace side. There is no elevator and the stairs are quite difficult for us to haul our luggage up and down. We were not offered assistance. We both got real tired of navigating the stairs. I also ended up fixing the running toilet on my own as the maintenance staff was gone for the day after we checked in. The breakfast is similar to other 2-3 star hotels. (Quite average). The location is great and walkable to restaurants and shopping. The trains nearby are nostalgic. We are not quite sure the pricing for three nights was worth the convenience of the location.

567 Main Avenue, Historic Downtown Durango, Durango, Colorado, United States of America

Location

With a stay at The General Palmer Hotel in Durango (Historic Downtown Durango), you'll be steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office. This historic hotel is 0.2 mi (0.3 km) from Animas River Trail and 0.3 mi (0.4 km) from Durango Arts Center.

Durango and Silverton Narrow Gauge Railroad(0.1 Miles)

Durango Area Tourism Office(0.2 Miles)

Sorrel Sky Gallery(0.2 Miles)

Animas River Trail(0.2 Miles)

Durango Arts Center(0.3 Miles)

Animas River(0.6 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 16:00 to 00:30

Before 11:00


Good to know

Additional policies and info about this property.

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Optional extras

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