Sandman Signature Newcastle Hotel
US$150
/ night
Avg. for September
Select dates to see prices and availability
US$150
/ night
Avg. for September
Monthly average prices
Nightly prices at Sandman Signature Newcastle Hotel average US$93 in the cheapest month (August) and US$150 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$109 |
| February | US$116 |
| March | US$115 |
| April | US$106 |
| May | US$117 |
| June | US$116 |
| July | US$125 |
| August | US$93 |
| September | US$150 |
| October | US$122 |
| November | US$125 |
| December | US$119 |
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A
M
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Sept · US$150
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Most expensive: September (~US$150)
Cheapest: August (~US$93)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banq...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Business amenities
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services.
Dining
Enjoy a satisfying meal at Shark Club Gastro Bar serving guests of Sandman Signature Newcastle Hotel. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 170 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and flat-screen televisions with digital programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Sandman Signature Newcastle Hotel, you'll be centrally located in Newcastle-upon-Tyne, steps from St. James' Park and a short 4-minute drive from Quayside. This hotel is 0.1 mi (0.2 km) from Chinatown and 0.3 mi (0.5 km) from Leazes Park.
What's nearby
St. James' Park(0.1 Miles)
Chinatown(0.1 Miles)
Eldon Square Shopping Centre(0.2 Miles)
The Gate(0.2 Miles)
Leazes Park(0.3 Miles)
Grainger Market(0.3 Miles)
Bigg Market(0.3 Miles)
O2 Academy Newcastle(0.3 Miles)
ISKCON Newcastle(0.4 Miles)
Newcastle-upon-Tyne Discovery Museum(0.4 Miles)
Grey's Monument(0.4 Miles)
University of Newcastle-upon-Tyne(0.4 Miles)
Grey Street(0.4 Miles)
Newcastle-upon-Tyne Theatre Royal(0.5 Miles)
Northumberland Street(0.5 Miles)
The preferred airport for Sandman Signature Newcastle Hotel is Newcastle Intl. Airport (NCL)(6.5 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Location
Gallowgate, Newcastle-upon-Tyne, England, United Kingdom
St. James' Park (0.1 Miles)
Chinatown (0.1 Miles)
Eldon Square Shopping Centre (0.2 Miles)
The Gate (0.2 Miles)
Leazes Park (0.3 Miles)
Grainger Market (0.3 Miles)
Guest reviews
8.1
Very good
Based on 5,241 verified reviews
Who stays here?
Business
23%
Couple
44%
Family
14%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Sandman Signature Newcastle Hotel, guests praise the central location opposite St James’ Park and friendly staff, while reviews frequently mention street and venue noise, dated rooms without air conditioning, and occasional maintenance issues like lift outages.
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What guests think
At Sandman Signature Newcastle Hotel, guests praise the central location opposite St James’ Park and friendly staff, while reviews frequently mention street and venue noise, dated rooms without air conditioning, and occasional maintenance issues like lift outages.
Cleanliness feedback is mixed, with many clean rooms but recurring reports of mould, lingering smells, and housekeeping missed unless requested. Breakfast and on site dining receive varied comments, from good choice to cold or missing items, and the lively sports bar setting is not relaxing for everyone. There is no on site parking; guests use a nearby garage with a hotel discount and a short walk. Best for travellers prioritising access over quiet or polish.
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AI-generated summary based on recent guest reviews
Facilities
Facilities feel mixed: a lively sports bar is on site, but multiple reviews report lift outages causing long waits. There is no on site parking (discounted nearby), and some guests noted temporary gym or restaurant closures.
Related guest reviews
6
Steve
19 Nov 2025
·
Stayed 1 night
Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.
Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.
6
D
12 Nov 2024
·
Stayed 1 night
Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.
Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.
8
Martyn
26 Jan 2024
·
Stayed 2 nights
Restarting and bar were out of service so it was a temporary arrangement so not great. However room was good and it’s in a fantastic location.
Restarting and bar were out of service so it was a temporary arrangement so not great. However room was good and it’s in a fantastic location.
4
KEVIN
28 Jan 2024
·
Stayed 1 night
On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really
On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really
6
Steve
27 Nov 2025
·
Stayed 1 night
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
10
Elena
22 Oct 2023
·
Stayed 4 nights
Hotel was great,have used it many times however no drop off point agreed with local council so many trips to paid car park ( 10 minute walk each way)to load & unload car.I was told at reception on arrival and husband was told this by employee as he sat in car waiting for me that he may get parking ticket.On departure from hotel i was told at reception, when i spoke about situation, that it depends each day if visitors get 20 minutes grace to load/ unload cars.There needs to be a sign at back door of hotel stating this as I'm sure that I'm not the only returning customer caught out by this.It becomes an expensive trip if customers have to pay a parking ticket on top of £17 a day parking fee
Hotel was great,have used it many times however no drop off point agreed with local council so many trips to paid car park ( 10 minute walk each way)to load & unload car.I was told at reception on arrival and husband was told this by employee as he sat in car waiting for me that he may get parking ticket.On departure from hotel i was told at reception, when i spoke about situation, that it depends each day if visitors get 20 minutes grace to load/ unload cars.There needs to be a sign at back door of hotel stating this as I'm sure that I'm not the only returning customer caught out by this.It becomes an expensive trip if customers have to pay a parking ticket on top of £17 a day parking fee
6
Kate
9 Nov 2025
·
Stayed 1 night
Great room, staff friendly but very long waits for lift as one out of order & v noisy
Great room, staff friendly but very long waits for lift as one out of order & v noisy
8
Uma Devi
13 Oct 2024
·
Stayed 1 night
Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.
Hotel has no parking. Drop off point in the Google map doesn’t take to the right place. Q park is the nearest best option. Room big enough and clean. No a/c but fan is available. Mo was excellent at desk and helpful. Being a Platinum member on Hotel. Com and Mo being very helpful allowed us to do late check out. Thx Mo.
8
Richard
8 May 2023
·
Stayed 1 night
The hotel was nicely designed, and felt modern and smart. Staff throughout were very friendly and welcoming. The only thing I would perhaps comment on was that the hotel bar was incredibly loud during the evening. I appreciate that there is perhaps a desire to attract a football crowd, but it meant there was nowhere in the hotel to relax in relative peace and quiet.
The hotel was nicely designed, and felt modern and smart. Staff throughout were very friendly and welcoming. The only thing I would perhaps comment on was that the hotel bar was incredibly loud during the evening. I appreciate that there is perhaps a desire to attract a football crowd, but it meant there was nowhere in the hotel to relax in relative peace and quiet.
6
Garry
1 Aug 2025
·
Stayed 2 nights
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while many rooms are reported clean, several guests mention mould, unpleasant odours, dust or hairs in bathrooms, and housekeeping missed unless requested.
Related guest reviews
2
Kawal
16 Apr 2025
·
Stayed 2 nights
The towel smelled liked pee and toilet paper was already used by someone the room was not clean at all I saw other rooms they had bigger tables and better space than mine at the same price
The towel smelled liked pee and toilet paper was already used by someone the room was not clean at all I saw other rooms they had bigger tables and better space than mine at the same price
4
Dan
20 Aug 2025
·
Stayed 1 night
Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.
Didnt look like it had been cleaned sadly. Bathroom had areas covered in dust, hairs in the shower and on the floor. Room was very warn. Booked it to be close to the stadium which it is great for and the check in and out was super easy. Two lifts probably not enough to manage demand with the number of floors. Very noisy from the stack till quite late but theres not much the hotel can do about that.
2
Liam
17 Nov 2024
·
Stayed 1 night
Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever
Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever
10
Deborah
22 Nov 2025
·
Stayed 1 night
Excellent hotel, fabulous accommodation, very clean and cosy.
Excellent hotel, fabulous accommodation, very clean and cosy.
2
Chris
22 Jan 2023
·
Stayed 1 night
Our sheets had mould on them we didn’t realise till we got back in from a night out and pulled the blankets back so had to sleep on top on the blankets
Our sheets had mould on them we didn’t realise till we got back in from a night out and pulled the blankets back so had to sleep on top on the blankets
6
Alex
5 Oct 2024
·
Stayed 1 night
Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.
Check was very quick with little info given about breakfast etc. Room was run down and dirty, mould on windows, cobwebs across the roof and the sliding wardrobe door was off it’s runner so inoperable for us.
4
Ruth
23 Dec 2024
·
Stayed 1 night
Our room was very cold and dirty
Our room was very cold and dirty
6
Christian
11 Jul 2025
·
Stayed 5 nights
Convenient to stadium and Newcastle university. Room was not very clean and they never cleaned it during 5 days even after I asked them to do it at least once.
Convenient to stadium and Newcastle university. Room was not very clean and they never cleaned it during 5 days even after I asked them to do it at least once.
4
Thomas
31 Oct 2024
·
Stayed 2 nights
Very loud. Room wasn't clean, would not recommend!
Very loud. Room wasn't clean, would not recommend!
4
Kaitlin
27 Oct 2024
·
Stayed 1 night
hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.
hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.
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AI-generated summary based on recent guest reviews
Rooms
Room quality is mixed, ranging from compact spaces to larger suites with kitchenettes and stadium views. Common drawbacks include dated decor, limited soundproofing, and no air conditioning, so some rooms can feel hot and noisy.
Related guest reviews
8
James
13 Aug 2025
·
Stayed 1 night
Hotel was perfect but needs aircon in the rooms.
Hotel was perfect but needs aircon in the rooms.
6
Katharine
16 Oct 2025
·
Stayed 1 night
Upon entering our room there was an overpowering unpleasant smell. I returned to reception where the staff were very pleasant and helpful and was assigned another room which was better. It was a standard room at £126 not including breakfast. It was on the 9th floor and overlooked St James Park football ground. It was very compact with very little room between the bed and the wall. The noise from the events in the nearby Stack restaurants was very loud until midnight. Bed was very comfortable
Upon entering our room there was an overpowering unpleasant smell. I returned to reception where the staff were very pleasant and helpful and was assigned another room which was better. It was a standard room at £126 not including breakfast. It was on the 9th floor and overlooked St James Park football ground. It was very compact with very little room between the bed and the wall. The noise from the events in the nearby Stack restaurants was very loud until midnight. Bed was very comfortable
4
Sam
17 Dec 2023
·
Stayed 2 nights
Great location and staff were friendly. However, value for money for quality and functionality of room was disappointing. Sliding glass doors for bathroom gave no privacy, sofa bed was very uncomfortable and tiny (shouldn’t count as a bed when we paid for three), window couldn’t open, shower and radiator temperature controls didn’t work. Disappointed by quality and photos were misleading. Would choose a different hotel next time.
Great location and staff were friendly. However, value for money for quality and functionality of room was disappointing. Sliding glass doors for bathroom gave no privacy, sofa bed was very uncomfortable and tiny (shouldn’t count as a bed when we paid for three), window couldn’t open, shower and radiator temperature controls didn’t work. Disappointed by quality and photos were misleading. Would choose a different hotel next time.
6
Sean
24 Oct 2025
·
Stayed 1 night
The room was ok, dated and basic. The condensation on the windows is extreme. It lierally piurs sown to puddles on the window sill so don't leave anything like we had.
The room was ok, dated and basic. The condensation on the windows is extreme. It lierally piurs sown to puddles on the window sill so don't leave anything like we had.
6
Natalee
13 Jul 2025
·
Stayed 1 night
Our room was very tired looking and in need of updating. Rooms small and no aircon. Would rate this a 3 star hotel not a 4 star
Our room was very tired looking and in need of updating. Rooms small and no aircon. Would rate this a 3 star hotel not a 4 star
6
Richard
27 Jul 2025
·
Stayed 1 night
Staff amazing, check in perfect. Room, old dated. No aircon Great location.
Staff amazing, check in perfect. Room, old dated. No aircon Great location.
10
Jason
5 May 2025
·
Stayed 3 nights
Room was awesome.. great to have a kitchen for breakfast or supper. Perfect location for city centre and St James'. Living area and patio made room more homely and great to unwind in
Room was awesome.. great to have a kitchen for breakfast or supper. Perfect location for city centre and St James'. Living area and patio made room more homely and great to unwind in
10
Steve
10 Nov 2025
·
Stayed 1 night
Lovely clean room, good facilities and great view of St. James' Park
Lovely clean room, good facilities and great view of St. James' Park
8
Pravin
15 Sept 2025
·
Stayed 1 night
Good location, approx 10-15 mins from the station and just opposite the football ground. Room (suite) was large, comfortable and clean. It could benefit from air conditioning, but there were two fans in the room.
Good location, approx 10-15 mins from the station and just opposite the football ground. Room (suite) was large, comfortable and clean. It could benefit from air conditioning, but there were two fans in the room.
8
Yuwan
29 Aug 2025
·
Stayed 2 nights
Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.
Great location right by St James' Park stadium. For fan of the football club, stay here is a must when visiting from another city. Pity there is no aircon in the room as it was hot when we visited. As we had the high floor, opening the window and gan in the room kept us cool.
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AI-generated summary based on recent guest reviews
Service
Service is generally friendly and helpful, with reception often praised for resolving issues and thoughtful touches. Some guests, however, reported slow check in, unanswered phones, or weak follow up on problems.
Related guest reviews
10
Mark
20 Aug 2024
·
Stayed 1 night
This was a great venue for our needs. It was close to the facilities we needed to visit, with a good, clean, well presented environment, and a friendly supportive team running things. There could not be a better place in Newcastle, and possibly even in the country, for football fans wanting to catch the local team, and with the Magpies being mine, this was an additional boon for our stay.
This was a great venue for our needs. It was close to the facilities we needed to visit, with a good, clean, well presented environment, and a friendly supportive team running things. There could not be a better place in Newcastle, and possibly even in the country, for football fans wanting to catch the local team, and with the Magpies being mine, this was an additional boon for our stay.
10
Helen
3 May 2024
·
Stayed 1 night
Last minute (on the day) decision to stay overnight after going to an event at the City Hall. The male receptionist who checked us in (about 6pm) on 2 May 2024 was exceptional. Professional and friendly, and the call to our room after check-in to check everything was ok was an added bonus.
Last minute (on the day) decision to stay overnight after going to an event at the City Hall. The male receptionist who checked us in (about 6pm) on 2 May 2024 was exceptional. Professional and friendly, and the call to our room after check-in to check everything was ok was an added bonus.
10
Tracey
2 Nov 2025
·
Stayed 1 night
The staff were very friendly and very efficient will definately go there again
The staff were very friendly and very efficient will definately go there again
10
nicola
9 Nov 2025
·
Stayed 1 night
The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.
The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.
10
Zoe
30 Nov 2025
·
Stayed 1 night
Clean. Staff were lovely gave me a choice of floor with what rooms were available
Clean. Staff were lovely gave me a choice of floor with what rooms were available
6
Sarah
31 May 2024
·
Stayed 1 night
The guy who checked us in was lovely, other than that the staff in reception were either rude or unhelpful. We were given a complimentary late check out and the next morning two members of staff argued with us that we hadn’t. Didn’t end up paying for it but doesn’t feel like the customer is priority. During check in we had to wait a long time as the lovely guy was on his own. At least 3 staff members saw the queue and ignored it and left him to it.
The guy who checked us in was lovely, other than that the staff in reception were either rude or unhelpful. We were given a complimentary late check out and the next morning two members of staff argued with us that we hadn’t. Didn’t end up paying for it but doesn’t feel like the customer is priority. During check in we had to wait a long time as the lovely guy was on his own. At least 3 staff members saw the queue and ignored it and left him to it.
4
Richard
7 Dec 2024
·
Stayed 1 night
I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.
I had a suite room 118. There were a number of issues during this stay. The check in was very slow with the que almost to the front door. There was no hot water in my room so i had to have a cold shower as i was going out after work. One of the taps did not work and was hanging off. A shelf in the bath room was only just hanging on and bound to fall off soon. I called the front desk several times but the call was never answered. I was told at checkin that breakfast was included with the room only to find out the next day that it was not included. I dont normally book breakfast but to be told you have it included but then dont was embarrassing when i got to the front of the que.
10
Leonora
25 Jul 2024
·
Stayed 1 night
Great location and very accessible. Rooms were exceptionally clean, bright, with amenities. Shower room was lovely. The staff were approachable and cheerful. In particular Connor at Reception who went above and beyond in assisting us.
Great location and very accessible. Rooms were exceptionally clean, bright, with amenities. Shower room was lovely. The staff were approachable and cheerful. In particular Connor at Reception who went above and beyond in assisting us.
10
Patrick
25 Jul 2025
·
Stayed 1 night
The staff is very customer-oriented. Extra wishes were fulfilled. I will definitely come back.
The staff is very customer-oriented. Extra wishes were fulfilled. I will definitely come back.
8
Jeremy
1 Oct 2025
·
Stayed 1 night
I want to mention Emma who was on reception when I arrived. Very friendly and efficient. I made a complaint as the room originally allocated was not suitable. She fully understood the issue and resolved the problem without any fuss even arranging for my luggage to be moved to the new room while I was out at dinner. Outstanding service
I want to mention Emma who was on reception when I arrived. Very friendly and efficient. I made a complaint as the room originally allocated was not suitable. She fully understood the issue and resolved the problem without any fuss even arranging for my luggage to be moved to the new room while I was out at dinner. Outstanding service
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AI-generated summary based on recent guest reviews
Location
Central spot opposite St James’ Park with easy access to the metro, shops and restaurants. Many reviews warn about notable noise from the Stack/music venues and traffic; parking is off site a short walk away with a discount.
Related guest reviews
10
Dorothy
23 Jul 2025
·
Stayed 1 night
We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.
We liked the location. We were going on the Newcastle united tour and the Stack and both were really close.
8
Clare
6 Sept 2025
·
Stayed 1 night
Good location close to St. James’ Park but can be a little noisy with traffic flow. Bring earplugs if you are a light sleeper. King sized bed was comfortable and nice bathroom with shower only. Tea and coffee making facilities and mini fridge was a bonus. Breakfast was good, with lots of choice, however I’m not a huge fan of the help-yourself buffet. We loved Stack opposite. Great little venue with wide range of food vendors. Nice for a bite to eat and a drink before heading into town.
Good location close to St. James’ Park but can be a little noisy with traffic flow. Bring earplugs if you are a light sleeper. King sized bed was comfortable and nice bathroom with shower only. Tea and coffee making facilities and mini fridge was a bonus. Breakfast was good, with lots of choice, however I’m not a huge fan of the help-yourself buffet. We loved Stack opposite. Great little venue with wide range of food vendors. Nice for a bite to eat and a drink before heading into town.
10
Richard
6 Oct 2025
·
Stayed 2 nights
Large room with good facilities. Good location. I had a room at the back of the hotel. The room looked out on what looks like a future development site. Not much to see but on the flip side very quiet at night.
Large room with good facilities. Good location. I had a room at the back of the hotel. The room looked out on what looks like a future development site. Not much to see but on the flip side very quiet at night.
6
Stephen
9 Mar 2025
·
Stayed 2 nights
This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!
This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!
8
Joanne
6 Aug 2025
·
Stayed 1 night
A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
4
DOMINIC
8 Sept 2024
·
Stayed 1 night
I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.
I have stayed at the Newcastle Sandman a few times while visiting in the past and have had a pleasant stay. This time however a new music venue oppostite the hotel very much spoiled our stay. The very loud music from there almost all day made it impossible to have a snooze when we checked in to the room after our long drive north, and then when we tried to get some sleep at around 9.30pm were completely unable to until the new venue opposite had closed for the night. The windows at the hotel are not very thick and dont fit very well and so we had no way of blocking out the continued very loud music. It is a shame for the hotel, as it is out of their control, but i will no longer be booking the Sandman for my visits to Newcastle.
8
Eric
3 Aug 2025
·
Stayed 2 nights
Perfect location for entertainment and SJP tour
Perfect location for entertainment and SJP tour
10
Paul
21 Nov 2024
·
Stayed 2 nights
Great stay for the football. Perfect location right opposite the stack.
Great stay for the football. Perfect location right opposite the stack.
10
Tyrone
3 Jun 2025
·
Stayed 1 night
Great location
Great location
6
Garry
1 Aug 2025
·
Stayed 2 nights
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and dining are inconsistent: some enjoyed a good selection, while others found items cold or missing, basic quality, and occasional venue closures. The sports bar setting can be loud and not relaxing for some.
Related guest reviews
6
Kevin
1 Dec 2024
·
Stayed 1 night
The room was nice and clean . The staff are very pleasant. Breakfast was more than disappointing. No plates, bread , bacon or sausages. When it did arrive it was burnt to a crisp.
The room was nice and clean . The staff are very pleasant. Breakfast was more than disappointing. No plates, bread , bacon or sausages. When it did arrive it was burnt to a crisp.
10
lisa
31 Aug 2024
·
Stayed 1 night
Great value for money room was spotless,two ladies at the desk were very welcoming and the breakfast lots of choice lovely cooked ,definitely sray here again.Many thanks lisa williams and mum x
Great value for money room was spotless,two ladies at the desk were very welcoming and the breakfast lots of choice lovely cooked ,definitely sray here again.Many thanks lisa williams and mum x
4
Karl
5 Jun 2025
·
Stayed 1 night
The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.
The room was cheap and clean BUT you could climb through the window in the hallway (which doesn't lock) and get into the room. There just doesn't seem to be any management, staff were pleasant but clearly demoralised. No need to worry Ive prebooked breaakfast. The worst breakfast I've ever had, inedible food, scruffy and dirty restaurant, glimpses of the kitchen don't offer any hope that anyone's washed anything this week. The cheapest ingredients across the board, sad offerings of days old ham and fruit and crimes against a buffet fry up. Just awful.
10
Raymond
23 Nov 2024
·
Stayed 2 nights
Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break
Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break
6
Thomas
17 Apr 2025
·
Stayed 1 night
The hotel is located next to St James's Park, so ideal for going to the match, and across the road is the Stack, which is open to the public, and a fantastic experience with lots of street food booths and bars. Great atmosphere on match days but get there early. The hotel is comfortable but lots of external noise from the Stack. The breakfast at the hotel was disappointing, typical buffet selection but the the bacon, sausage, & black pudding was over cooked and tasteless. The reception staff were very helpful.
The hotel is located next to St James's Park, so ideal for going to the match, and across the road is the Stack, which is open to the public, and a fantastic experience with lots of street food booths and bars. Great atmosphere on match days but get there early. The hotel is comfortable but lots of external noise from the Stack. The breakfast at the hotel was disappointing, typical buffet selection but the the bacon, sausage, & black pudding was over cooked and tasteless. The reception staff were very helpful.
4
KEVIN
28 Jan 2024
·
Stayed 1 night
On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really
On checking in we were informed that the Shark bar was closed. which is inside the hotel .and then told restaurant was also closed.if we had known we would have gone elsewhere as there was no facilities to use in the hotel.breakfast was served in the restaurant area.there was no knifes and forks left no glasses for drinks.certain foods had run out. there was only one yong girl at the resturant entrance which she couldnt really leave her post to help anyone requiring anything.so a bit of a let down this time .the whole experiance really
2
Phillip
24 Jan 2024
·
Stayed 1 night
Sound proofing of the room was abysmal. On the 6th floor and could hear every noise from the outside, including the ambulance sirens from the nearby hospital, regularly through the night. The hotel room was directly outside the lift, which had the loudest automated announcer I've ever heard. The bed was uncomfortable. The restaurant was closed, not told in advance and was a big party of the selection.
Sound proofing of the room was abysmal. On the 6th floor and could hear every noise from the outside, including the ambulance sirens from the nearby hospital, regularly through the night. The hotel room was directly outside the lift, which had the loudest automated announcer I've ever heard. The bed was uncomfortable. The restaurant was closed, not told in advance and was a big party of the selection.
6
Alejandra
30 Jul 2023
·
Stayed 1 night
Positives- good location. Nice view of the stadium, by metro station, central, good-size clean modern room, tea facilities, microwave and fridge , very comfortable bed. Negatives- no air conditioning in room (they provide a fan but when it’s really hot in the summer it doesn’t work very well); breakfast area was not nice. Basically they put serving stations in their night bar/club with very basic food which shows no care for the customer experience. It wasn’t. Very expensive but if I am staying in a hotel Like this I would prefer to pay a bit more for a nice breakfast. It is very overpriced and we won’t stay here again.
Positives- good location. Nice view of the stadium, by metro station, central, good-size clean modern room, tea facilities, microwave and fridge , very comfortable bed. Negatives- no air conditioning in room (they provide a fan but when it’s really hot in the summer it doesn’t work very well); breakfast area was not nice. Basically they put serving stations in their night bar/club with very basic food which shows no care for the customer experience. It wasn’t. Very expensive but if I am staying in a hotel Like this I would prefer to pay a bit more for a nice breakfast. It is very overpriced and we won’t stay here again.
8
Margaret
12 Dec 2022
·
Stayed 1 night
Good location for shopping. Expensive for the size and standard of the room. Breakfast and breakfast area disappointing.
Good location for shopping. Expensive for the size and standard of the room. Breakfast and breakfast area disappointing.
8
Stephanie
26 Aug 2025
·
Stayed 2 nights
Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea
Absolutely friendly staff. Couldn't fault them. The breakfast was disappointing as we got there around 0930, with still an hour to go but there was no bacon or eggs and the urn for hot water was so tepid we couldnt make a cup of tea
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AI-generated summary based on recent guest reviews
10
Teegan
3 weeks ago
·
Stayed 1 night
Lovely stay, friendly staff and in a great area of Newcastle.
Lovely stay, friendly staff and in a great area of Newcastle.
10
Kathryn
3 weeks ago
·
Stayed 2 nights
We thoroughly enjoyed our stay. Studio was perfect for us staying the weekend with our little boy and dog. Everything you need in the room and shower was lovely! Hotel very dog friendly. Perfect location for the football tour and walking into town. But also really quiet - I was expecting some noise in a large hotel in the middle of town but honestly it was super quiet. We were on the 5th floor. Car park is super close too. Will definitely return. Thank you!
We thoroughly enjoyed our stay. Studio was perfect for us staying the weekend with our little boy and dog. Everything you need in the room and shower was lovely! Hotel very dog friendly. Perfect location for the football tour and walking into town. But also really quiet - I was expecting some noise in a large hotel in the middle of town but honestly it was super quiet. We were on the 5th floor. Car park is super close too. Will definitely return. Thank you!
8
Victoria
4 weeks ago
·
Stayed 1 night
Helpful staff. Clean and comfortable room. Room was warm and it was too noisy to leave the window open due to street and venue noise. Not the hotels fault.
Helpful staff. Clean and comfortable room. Room was warm and it was too noisy to leave the window open due to street and venue noise. Not the hotels fault.
10
derek
4 weeks ago
·
Stayed 1 night
Central to Newcastle, walking distance to James Park(Newcastle United) great views very clean. Big rooms.
Central to Newcastle, walking distance to James Park(Newcastle United) great views very clean. Big rooms.
10
James
4 weeks ago
·
Stayed 1 night
Just a nice hotel, very smart, very clean, and very quiet. Very reasonable price for the room. Nice view of St James’ Park, too.
Just a nice hotel, very smart, very clean, and very quiet. Very reasonable price for the room. Nice view of St James’ Park, too.
FAQs about Sandman Signature Newcastle Hotel
Is parking available at the hotel?
Parking is available offsite, approximately 0.5 miles away, for a fee of GBP 19 per day. The parking facility is open 24 hours. Please note that height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is offered at the hotel. Serving hours are from 7:00 AM to 10:00 AM on weekdays and from 7:30 AM to 10:30 AM on weekends, with an associated cost of approximately GBP 20.00 for adults and GBP 7.50 for children.
Does the hotel allow pets?
Pets are allowed at the hotel with a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Guests are encouraged to contact the property directly to arrange for bringing pets.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply. Guests planning to arrive after midnight should contact the property in advance.
What accessibility features are available at the hotel?
The hotel offers limited wheelchair accessibility, including features such as step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Newcastle-upon-Tyne, just steps from St. James' Park and a short 4-minute drive from Quayside. It is also 0.1 miles from Chinatown and 0.3 miles from Leazes Park, making it an ideal base for exploring the city.
What are the hotel's policies for guests staying with children?
Children 15 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding, up to a maximum of two children per registered adult.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of GBP 25 per night, subject to availability. Guests are advised to request this in advance to ensure confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 204.89719853820802USD
- 2026-09-06: 88.62354255065918USD
- 2026-09-07: 281.3500360778809USD
- 2026-09-08: NO DATA
- 2026-09-09: 173.1550002319336USD
- 2026-09-10: 119.29094610900879USD
- 2026-09-11: 115.5992000869751USD
- 2026-09-12: NO DATA
- 2026-09-13: 170.73646837768555USD
- 2026-09-14: 120.18690375823975USD
- 2026-09-15: 139.50921423187256USD
- 2026-09-16: 149.17036060791014USD
- 2026-09-17: 112.41890707855225USD
- 2026-09-18: 190.17900189819335USD
- 2026-09-19: NO DATA
- 2026-09-20: 74.84964796905517USD
- 2026-09-21: 106.2966671508789USD
- 2026-09-22: 138.2246582672119USD
- 2026-09-23: 147.88580464324951USD
- 2026-09-24: 104.58872545318603USD
- 2026-09-25: 128.93051648864747USD
- 2026-09-26: 204.8164591217041USD
- 2026-09-27: 91.30058762664795USD
- 2026-09-28: 97.2592044128418USD
- 2026-09-29: 121.00729668579102USD
- 2026-09-30: 125.95121252593994USD
- 2026-10-01: 90.35066783447266USD
- 2026-10-02: 143.71909429473877USD
- 2026-10-03: 208.31389712524413USD
- 2026-10-04: 115.0702647567749USD
- 2026-10-05: 88.2997076675415USD
- 2026-10-06: 112.25288266601562USD
- 2026-10-07: 106.43460289459229USD
- 2026-10-08: 95.76955686187745USD
- 2026-10-09: 134.7164189743042USD
- 2026-10-10: 121.56860930175782USD
- 2026-10-11: 83.33418924865722USD
- 2026-10-12: 75.72401190032959USD
- 2026-10-13: 107.4492949798584USD
- 2026-10-14: 140.56707603149414USD
- 2026-10-15: 90.84721701812744USD
- 2026-10-16: 125.10923474121094USD
- 2026-10-17: 183.1409207336426USD
- 2026-10-18: 76.64155440673828USD
- 2026-10-19: 90.2643106842041USD
- 2026-10-20: 104.70746875USD
- 2026-10-21: 110.88196955108643USD
- 2026-10-22: 96.09339174499512USD
- 2026-10-23: 88.61275012207031USD
- 2026-10-24: 176.34034388427733USD
- 2026-10-25: 81.00256391296386USD
- 2026-10-26: 93.24323363342285USD
- 2026-10-27: 114.07716638946533USD
- 2026-10-28: 131.0246729522705USD
- 2026-10-29: 100.34645924377442USD
- 2026-10-30: 136.01176736755372USD
- 2026-10-31: 198.62036460266114USD
- 2026-11-01: 77.89371536407471USD
- 2026-11-02: 91.68920366363525USD
- 2026-11-03: 104.70746875USD
- 2026-11-04: 98.69488982086182USD
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Up to 2 children 15 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
- Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Room service
Restaurant
Non-smoking rooms
Family room
Wheelchair Accessible (Limited)
Internet
Free wi-fi
Parking
Parking