Name: Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG
Address: 3025 West Montague Avenue, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: US$100–US$271 per night
Rating: 8.8

What guests think

Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG earns consistent praise for friendly staff, a convenient airport shuttle, and a satisfying complimentary breakfast, with many guests highlighting easy access to the coliseum, outlets, and highways.

Common drawbacks include intermittent hot tub outages or cool pool temperatures, occasional hallway or traffic/airport noise, and sporadic maintenance or housekeeping misses. Rooms are generally modern, spacious, and comfortable, though a few mention odors or aging bathroom fixtures. Overall, expect a convenient airport-area stay with helpful service and reliable basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular, but guests repeatedly report cool water, weak or inoperative jets, and occasional cleanliness issues. The free airport shuttle (including very early departures) is a strong plus; the gym is basic.

Related guest reviews

10

Praveen

3 Jan 2025

·

Stayed 2 nights

Well maintained property. Enjoyed the stay. Breakfast was good. Pool and hot tub were amazing.

10

Linda

23 May 2025

·

Stayed 1 night

We stay here often before or after trips at the airport. This hotel is the only one that I know of that offers a 24-hour shuttle near the Charleston airport. Very convenient and the people are very friendly.

10

Christina

20 Nov 2025

·

Stayed 1 night

Shuttle and driver great

10

Lori

24 Mar 2025

·

Stayed 2 nights

Disappointed that hot tub was broken. We chose that hotel because it was the only one with hot tub near airport

10

Tina

29 Nov 2025

·

Stayed 2 nights

The room was clean, breakfast had a wonderful selection of both hot and cold food. The pool and hot tub were great, although each could have been a bit warmer. The staff there were all very pleasant especially with big groups of baseball families staying there.

8

Christina

1 Jan 2024

·

Stayed 1 night

Breakfast was great! Lobby looked very nice. Rooms were nice. I like the Dove soap & lotion provided in the bathroom. But we specifically booked this hotel for indoor pool so our son could swim in the winter. The pool was too cold to swim so our son was very disappointed ☹️ The hot tub was warm but not hot & we could see “stuff floating in it” so it was not clean. Brewery next door (Rusty Bull) was very good.

10

Claudia

8 Apr 2023

·

Stayed 2 nights

Comfortable, good breakfast, shuttle to airport, nice indoor pool

10

Michelle

23 May 2025

·

Stayed 2 nights

Had a great stay. The room was really nice and the staff were all friendly. Near the airport but not super noisy even with planes taking off nearby. Enjoyed the 24/7 free coffee in the lobby. The swimming pool was nice if a bit cold and the hot tub was pretty good though I was expecting more intense jets. Had lights that changed color in the hot tub and blue lights for the swimming pool which was pretty cool. Would definitely stay again

8

VIRGINA D

19 Feb 2024

·

Stayed 1 night

The staff was very friendly and the hotel was nice and clean. Easy location to get to and lots of parking. I was a bit disappointed that the hot tub was not functioning but the indoor pool area was good. I would stay there again however next time I will request a room not facing the street. The traffic noise was loud making it difficult to sleep. The room was comfortable and clean. Overall good place to stay.

10

Eddie

19 May 2024

·

Stayed 2 nights

The propert is very clean and well maintained. It was nice to have an indoor pool and hot tub. The gym is bare minimal but there is a Crunch gym and others within 5 mile radius that I used instead. There is a Tanger Outlet, Walmart and other dining options within walking distance.

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Cleanliness

Many reviews describe very clean rooms and well-kept spaces, but there are recurring lapses such as ants, dirty or poorly maintained bathrooms, moldy caulk, and occasional missed refreshes.

Related guest reviews

8

Ricky

22 Jul 2025

·

Stayed 1 night

The walk-in shower had areas that needed to be re-grouted they might want to periodically check on these things

8

Andrea

27 May 2025

·

Stayed 1 night

The bathroom wasn't clean at all and there was food on the floor in our room when we got in. The drain in the shower was very slow too. The front desk and breakfast people were extremely nice and as we were staying only overnight and the beds were clean, we didn't make a fuss and cleaned up ourselves, but it was pretty nasty.

10

sharon

30 Nov 2025

·

Stayed 1 night

Room was large comfortable and clean

10

Rosanna

5 Aug 2025

·

Stayed 4 nights

What can I say? My experience was superb, from the friendly greeting on arrival, check in process, daily housekeeping if needed, hot breakfast, firm bed with soft pillows, blackout curtains, spacious, clean, no noise from the airport, prime location and late check out available. The five days I stayed was much needed and Holiday Inn Express delivered in every way. One minor note is the entrance to the hotel comes upon you quick so you have to pay attention. I recommend this hotel and will be back!

6

Peggy

29 Dec 2024

·

Stayed 2 nights

Refrigerator had food left in it from prior occupants There were ants in the room

10

Lisa

31 Aug 2024

·

Stayed 2 nights

I will definitely stay here again. Staff were fantastic. Hotel was quiet despite being near the airport. Property inside and out was new looking. Breakfast was good. Nice little shop for snacks and a few frozen food and sandwich options. The only issue was a little mold in the caulking of the shower.

4

Rachel

13 Aug 2024

·

Stayed 2 nights

Great breakfast, but the staff was rude, there were ants all in the bed of our first room and the next room was nasty as well with brown stains on the carpet, a ring around the bath tub and hairs all in the bottom, the shampoo and conditioner was empty on the wall.. just not a great experience at all there.

10

Michelle

25 Jul 2025

·

Stayed 4 nights

Hotel was very clean and complementary breakfast was the best we’ve ever had! Location made it easy to get to Mt. Pleasant and the beaches as well as historic Charleston without paying the high rates to stay in either of those places. Everyone who worked here was incredibly friendly. We used the pool, hot tub and treadmill during our stay and everything was clean and in working order. I appreciated the easy access to the washer and dryer (which even got everything dry without having to run an additional cycle unlike any coin-operated dryer ever). We will definitely be back!

10

Chris

19 Aug 2024

·

Stayed 1 night

The staff was great the only negatives was bug in our room (happens in SC) pulled the couch back to kill it and found a treasure trove of dirt, paper, nuts and the pool had floating debri in it. One of the better holiday inns ive stayed in. I would stay here again, based on the courtesy and friendliness of the staff.

6

Linnea

21 Jan 2024

·

Stayed 2 nights

Stay ins on ceiling in room. Mold around shower. Breakfast not that good.

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Rooms

Rooms are generally spacious and comfortable with modern touches, and many guests appreciated the layouts and beds. Some report street or airport noise, occasional odors, and minor maintenance issues like worn mattresses or noisy HVAC.

Related guest reviews

2

Kyle

28 May 2024

·

Stayed 4 nights

The room could have been cleaner. Stained carpets and walls. Fan would not stay on and it was EXTREMELY NOISY all night w semis, ambulances, dump trucks, and racing cars. Windows/insulation is very cheap. Asked to switch room to non- street side but was unavailable.

10

Karen

31 Aug 2024

·

Stayed 1 night

The staff were very friendly and helpful, the hotel is so close to the airport and since we got in late, this was really helpful. The room was large, bigger than standard hotel rooms and very clean. The only thing is if you stay in the front of the hotel you will hear Cars on the Main Street.

10

Bethany

1 Jun 2025

·

Stayed 2 nights

Convenient location. Clean and updated. Spacious room and bathroom. On shower wall: full size bottles Dove shampoo, conditioner, & body wash. Wall by sink: big bottles of Dove hand soap and body lotion. Comfortable beds. Great breakfast. Eggs sausage pancakes yogurt fruit oatmeal milk juice. Coffee was good. Machine grinds beans and brews each cup. Friendly staff.

8

Jeffery

6 Jul 2025

·

Stayed 3 nights

The hotel was nice and fit our needs well. Our room did have a pretty strong odor upon checking in. One of the attendants sprayed something in the room to help with the smell, but it always came back. We sprayed multiple times during our stay and the smell never fully went away. That’s the only negative we have about the hotel.

10

David

6 Apr 2024

·

Stayed 3 nights

Road noise on Main Street side. We changed rooms to the opposite side. Much better. Staff was helpful in this regard.

8

Emily

23 Jun 2025

·

Stayed 2 nights

Stayed here with my partner. We enjoyed our stay overall. The bed was comfy, and we liked the size of our room. The breakfast was alright - definitely had more options than most hotels. The self serve coffee and tea bar was a great touch! The staff was friendly, and our room was very clean with no glaring damage to anything. Our main issue was how loud guests were in the hallway. Children and adults were not making an effort to be quiet at 11:30pm. The only issue in our room was the water low pressure of the shower.

10

Rebecca

27 Jul 2025

·

Stayed 1 night

We came to Charleston for an event at the coliseum. The hotel was only a few blocks away, and they provided a shuttle. It made it so much easier than parking there. The hotel itself was well maintained and clean. The bed was comfortable and the room was spacious.

10

LaKrystal

22 Jun 2025

·

Stayed 2 nights

Great Stay…Clean Hotel…Up To Date Room Accessories.

10

T A

4 Feb 2024

·

Stayed 1 night

Great bed. Huge room.

8

April

27 Jul 2025

·

Stayed 3 nights

I feel the price was unusually high for this property, which is not updated, compared to other Holiday Inn hotels I'vestayed. My mattress springs were sticking me when I laid down. My microwave was missing a wheel, so it didn't spin properly. The air also didn't work compared to what I'm used to.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with shuttle drivers frequently highlighted. A few guests experienced rude front-desk interactions, slow or confused check-in, or missed housekeeping requests.

Related guest reviews

10

Robert

8 Jun 2024

·

Stayed 1 night

We arrived in town early in the day and even though it was to early to check-in, we stopped by the hotel to ask a few questions. The lady at the front desk was the rudest, most unhelpful person I'd run into in a very long time. Later in the evening when we came back to actually check-in the gentleman at the front desk was extremely friendly and helpful. I wish I'd gotten his name so that I could actually mention it here.

10

Laurel C

21 May 2024

·

Stayed 1 night

10 out of 10 experience. would come to charleston again just to stay here. massive shout out to chauffeur Tony who is easily the best hotel chauffeur i have ever experienced. Took us anywhere we needed to go! we also had a last minute occurrence where we were booked with a different hotel and changed to here at the last second and were able to do early check in without a fee. My only grievance is my trip was so short i couldn’t spend more time here!!!

4

Emily

3 Jul 2024

·

Stayed 1 night

Made two attempts to ensure shuttle would be able to get us from the airport in a timely matter. Had to call from airport when we landed instead - fine, its 12:30am, middle of the night, 6 minutes away, shouldn't be an issue. Had to wait 25 minutes and make another call to get driver on the road. So we did'nt get to the hotel till 1am. No 'sorry' or anything. We could have walked at that rate. Second time i called she said 'i will walk out the door now' and we had called 15 minutes before that. Room not on great shape, very loud rattle in AC keeping me up throughout the night. Housekeepers yelling down the hall to each other woke me up in the AM.

10

Robin

5 Aug 2024

·

Stayed 1 night

Great customer service by all front desk staff.

10

Charles

19 Jul 2025

·

Stayed 4 nights

The staff was awesome.

10

Johnny

9 Jun 2024

·

Stayed 2 nights

Clean with a friendly staff. Shuttle service was excellent!

10

Rosanna

5 Aug 2025

·

Stayed 4 nights

What can I say? My experience was superb, from the friendly greeting on arrival, check in process, daily housekeeping if needed, hot breakfast, firm bed with soft pillows, blackout curtains, spacious, clean, no noise from the airport, prime location and late check out available. The five days I stayed was much needed and Holiday Inn Express delivered in every way. One minor note is the entrance to the hotel comes upon you quick so you have to pay attention. I recommend this hotel and will be back!

10

Kimberly

26 Jan 2025

·

Stayed 2 nights

Shuttle driver so sweet. All the desk staff very friendly and smile. Room so super clean two days in a row. Much appreciated !!

10

Vonzella

9 Apr 2023

·

Stayed 1 night

Excellent customer service

4

Kyvon

23 Feb 2025

·

Stayed 2 nights

Front desk clerk was very rude and very unprofessional

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport, North Charleston Coliseum/Convention Center, outlets, and highway access. Some guests note traffic or airport noise and occasional difficulty exiting due to busy roads.

Related guest reviews

6

Laura

5 Jan 2025

·

Stayed 3 nights

We had an issue with our air conditioning unit being very loud every time it came on. We also had a smoke alarm battery to go dead at 4am that continued to beep very loudly every minute. I called the front desk to see if we could get a new battery to make it stop and she said that wouldn’t be available until maintenance came in that morning. We were unable to sleep for several hours due to the noise. This hotel is also very noisy with street and airport noise. The staff at the front desk were very nice and were able to check us in early upon arrival. The breakfast area was clean and good. Would not stay here again.

10

Gilbert

17 Jul 2025

·

Stayed 1 night

Property was close to highway, local family, and shopping. I would certainly book this hotel again!

10

Theresa

7 Sept 2023

·

Stayed 1 night

Surprisingly quiet given the location.

10

Markita

4 Apr 2023

·

Stayed 2 nights

Great location to the Convention Center.

10

Doug

1 Jun 2025

·

Stayed 2 nights

The hotel was very clean and the staff was polite and helpful. The only drawbacks are that the hotel is in the landing path of the airport and exiting the parking lot can be difficult because of the high volume of traffic. I just mention that for anyone considering this hotel, but outside of those concerns this location gets a 5 star all around from us.

8

Michael

7 Nov 2025

·

Stayed 5 nights

Great location for easy access to major highways and the outlet mall. Front office staff extremely accommodating and friendly. Large amount of seating in breakfast area.

10

Rebecca

27 Jul 2025

·

Stayed 1 night

We came to Charleston for an event at the coliseum. The hotel was only a few blocks away, and they provided a shuttle. It made it so much easier than parking there. The hotel itself was well maintained and clean. The bed was comfortable and the room was spacious.

10

Penny

5 Aug 2025

·

Stayed 1 night

Great hotel and staff. Clean, 24hr shuttle, food close by, and near airport.

10

Katarina

6 Oct 2024

·

Stayed 1 night

Great location. Close to airport. 20 minutes to downtown Charleston.

10

Johnny

17 Jun 2025

·

Stayed 2 nights

Very nice hotel. Good friendly staff, surprisingly good breakfast, clean premises, a great value! About 20 minute drive to Charleston historic district, but there's actually quite a bit of stores and nice outlet mall here ..a waffle house is only 2 minutes walk away!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and taste—coffee and cinnamon rolls often get shout-outs. A minority report limited options or quality lapses, such as items running out, overcooked eggs, or few gluten-free choices.

Related guest reviews

10

Katie

27 May 2025

·

Stayed 1 night

Great food, but needs more GF options. Only one non-dairy option for cereal. Great staff in check in and out as well as 5/26 breakfast!

8

Rosilyn

17 Aug 2025

·

Stayed 4 nights

Would like bacon at breakfast

10

Bethany

1 Jun 2025

·

Stayed 2 nights

Convenient location. Clean and updated. Spacious room and bathroom. On shower wall: full size bottles Dove shampoo, conditioner, & body wash. Wall by sink: big bottles of Dove hand soap and body lotion. Comfortable beds. Great breakfast. Eggs sausage pancakes yogurt fruit oatmeal milk juice. Coffee was good. Machine grinds beans and brews each cup. Friendly staff.

10

Barbara

28 Jan 2024

·

Stayed 2 nights

Breakfast great

10

Marshall

5 Aug 2025

·

Stayed 4 nights

Great breakfast bar.

8

Fredi

22 Jun 2025

·

Stayed 2 nights

The hotel is good and clean, staff is very nice. Breakfast is bad, very little selection

10

Angelica

6 Dec 2024

·

Stayed 1 night

Breakfast wasn’t great. Eggs were overbooked, no pancakes, burnt sausage. Just not good

10

Michelle

25 Jul 2025

·

Stayed 4 nights

Hotel was very clean and complementary breakfast was the best we’ve ever had! Location made it easy to get to Mt. Pleasant and the beaches as well as historic Charleston without paying the high rates to stay in either of those places. Everyone who worked here was incredibly friendly. We used the pool, hot tub and treadmill during our stay and everything was clean and in working order. I appreciated the easy access to the washer and dryer (which even got everything dry without having to run an additional cycle unlike any coin-operated dryer ever). We will definitely be back!

8

Christina

1 Jul 2025

·

Stayed 1 night

Our kids really enjoyed the indoor pool lighting! Everything we were there for was close and convenient. Hotel was a little loud since there were some family gatherings happening that were using the hotel. Breakfast was not very good and there was not a lot of options......we were told they were running very low on food options due to a big turn out for a concert type thing.

10

Johnny

17 Jun 2025

·

Stayed 2 nights

Very nice hotel. Good friendly staff, surprisingly good breakfast, clean premises, a great value! About 20 minute drive to Charleston historic district, but there's actually quite a bit of stores and nice outlet mall here ..a waffle house is only 2 minutes walk away!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$113
February	US$123
March	US$149
April	US$162
May	US$151
June	US$158
July	US$148
August	US$132
September	US$142
October	US$131
November	US$117
December	US$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $153	16 $137	17 $151	18 $142	19 $142
20 $120	21 $123	22 $151	23 $124	24 $124	25 $150	26 $142
27 $120	28 $124	29 $124	30 $124

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $203	3 $150
4 $121	5 $124	6 $151	7 $124	8 $132	9 $266	10 $266
11 $121	12 $124	13 $151	14 $151	15 $124	16 $233	17 $271
18 $110	19 $113	20 $119	21 $119	22 $113	23 $239	24 $239
25 $109	26 $114	27 $147	28 $111	29 $100	30 $137	31 $125

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Run of House

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG

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Prices for upcoming dates