Name: Win-River Resort and Casino
Address: 2100 Redding Rancheria Road, Redding, California, United States of America, Redding, California, US
Price range: US$84–US$205 per night
Rating: 8.23

What guests think

Across reviews of Win-River Resort and Casino, guests frequently praise friendly, helpful staff and generally clean, comfortable rooms, while also noting recurring drawbacks such as cigarette smoke drifting from the attached casino and occasional noise from trains or neighboring rooms.

Many find rooms spacious and beds comfortable, though some describe dated decor or maintenance issues like loud air conditioners and inconsistent TV or Wi‑Fi. Amenities include a pool, hot tub, gym, and the attached casino; dining quality and availability vary, and some find options limited or service slow. The property sits a little outside central Redding with ample parking and easy highway access. A good fit for travelers who want comfortable rooms and on‑site gaming.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the attached casino, pool and hot tub, and a decent gym. Many report cigarette smoke drifting from the casino into the lobby and hallways.

Related guest reviews

10

Crystal

14 May 2025

·

Stayed 2 nights

It was very nice, the staff was kind. Very nice fitness room.

10

Ronald

16 Feb 2024

·

Stayed 1 night

This is a very good place to stay in Redding CA area. Right on the river. Large rooms, many with view Good in house restaurant Free valet parking Good value 15.00 cash play card for first time guests

8

Lisa

1 Aug 2023

·

Stayed 1 night

The on-site food was terrible. The pool was great!

10

Kathleen

31 Oct 2024

·

Stayed 1 night

Friendly attentive staff. Every person was pleasant & helpful. Hotel is Clean, well maintained, good condition. A drawback; room service only Thur thru Sun. I arrived on a Wed. Casino allows smoking and dining room is in the casino. Fortunetly the hotel is non smoking but I asked for a 3rd floor room on the opposite end of hotel away from casino to avoid 2nd hand smoke drifting thru vents. A little tough to use workout room with smoke wafting in.

10

Lois

16 Oct 2025

·

Stayed 1 night

Hotel at the Win River Casino. Hotel is non smoking but lobby still has cigarette smoke smell. The staff is great. Luggage carts available and elevator for easy room access. Restaurant in the Casino served a nice breakfast. Lots of parking.

6

Robyn

27 May 2025

·

Stayed 3 nights

The frig was loud, Air conditioning was loud. Room okay, just the noise ….1st and 2nd floor cigarette smoking, very smoky. Staff very nice! Casino small. Redding is a nice town

10

Bill

10 Mar 2023

·

Stayed 1 night

Clean and well appointed rooms. Did not like fact casino and bar area allowed smoking.

10

Rebekah

25 Sept 2025

·

Stayed 2 nights

Pool and hot tub

10

Kyle

12 May 2025

·

Stayed 2 nights

Great stay. Quiet, nice pool. No complaints.

8

William

8 Jul 2025

·

Stayed 1 night

There is no longer a spa, the hot tub is tiny, thats about all my complaints. There arebetter casino hotels out there but this location is convenient.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews say rooms are clean, but there are recurring issues like smoke odors, dirty tubs/showers or carpets, and occasional housekeeping lapses.

Related guest reviews

10

Kevin

16 Oct 2025

·

Stayed 1 night

Very nice and clean.

4

Raean

26 Mar 2025

·

Stayed 1 night

Our room was not properly cleaned. There were dirty socks by the bed when you entered the room along with a used qtip by the bed and the mini fridge was frozen over with the door unable to close. Ended the trip wasting 2 plates and a full pizza due to this. Upon check out, the staff didnt know what i was talking about regarding the fridge and told me i should have let them know beforehand. Ive stayed here before and had no issues. Its a shame the customer service was so sub par this time. I dont know if ill be staying here again. Tip for the next person that stays here: thouroughly inspect your room before you go eat at their restaurant or hit the casino. Also stay with the front desk when making a complaint to ensure it gets documented. Restaurant had good food and casino was fun.

2

Sheila

2 Nov 2024

·

Stayed 1 night

Room was very disgusting. Shower was so dirty. Didn’t even want to take one. Felt like I needed to have shoes on.

10

Steve

20 Dec 2025

·

Stayed 2 nights

Room was spotless, super friendly staff and very quiet!

6

Matthew

25 May 2025

·

Stayed 2 nights

Stayed 2 nights. The room was not cleaned after the first night. Had to go down to the lobby and get clean towels.

2

adilene

12 May 2025

·

Stayed 1 night

Yesterday I reserved a room, we are locals, we were just trying to have fun, I chose a suite with a jacuzzi. When I wanted to use it, the big surprise was that the drain plug was full of hair. That killed my vibes and we decided not to spend the night there. The worker on duty was very embarrassed and apologized when I showed her the photo of how dirty it was.

6

Stephen

3 Oct 2023

·

Stayed 1 night

The room was over sanitized. Very strong odor of perfumey cleanser. Hotel is across from the railroad tracks so you can easily hear train whistles. Overall facility was worn and dirty. Dingy sort of ambiance. Staff were all friendly and very helpful.

2

Joan

7 May 2025

·

Stayed 1 night

It was old and needed upgrading badly. Dirty carpet, bedsheets didn't fit the bed. I could go on but we're never going back!!!

10

Anthony

4 Nov 2025

·

Stayed 1 night

The room was clean and well maintained. The staff is really friendly and has great customer service.

6

Susan

1 May 2025

·

Stayed 1 night

The staff was great. The room seemed very clean except for some stains on the walls and ceiling, and we found a few cigarette butts when we pulled a chair out from the wall. The worst thing for me was the smell of smoke coming from the casino. I knew to expect some smoke (given it is a casino), but the hotel area is supposedly non-smoking. Our room was one that was the farthest from the casino, but it still smelled like smoke. Walking through the casino to get to the restaurant was actually nauseating to me. I’m a former smoker, and can usually handle a bit of ambient smoke, but this was over the top. Maybe they need to invest in better ventilation system? If you can handle the smoke, it was a great value. All of the staff were sweet and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some suites offering jetted tubs. Several note dated decor, noise from trains or hallways, and occasional maintenance issues like loud A/C or unreliable TV/Wi‑Fi.

Related guest reviews

10

Sheri

22 Feb 2025

·

Stayed 1 night

Loved the suite with jacuzzi

6

Larry

2 Sept 2025

·

Stayed 3 nights

Very small checking and lobby area with only one staff. Hotel Hall is very dark. Hotel room size is ok but everything is old. The AC unit in our suite was very loud and hard to watch TV. It's nice to get two bottles of water a day and free parking close by

6

Yolanda

16 Jan 2025

·

Stayed 1 night

Room was not as pictured online! Online pics show much more modern. Dated property, room & mattresses need upgrading, beds were unconvertible! 1st floor seemed a bit more modern… Fitness room, Pool & Spa very nice!

6

ROBIN

17 Jun 2025

·

Stayed 1 night

The room above was very noisy. Somethings needed repair. Over all ok

10

Kelley

7 Feb 2023

·

Stayed 1 night

The bed was extremely comfortable and the towels were very soft. I was on the side with the train track and it was loud enough to wake me when it went by. Overall wonderful

10

Robert

24 Jan 2023

·

Stayed 1 night

Stayed in the Bay Suite. Very spacious. 2 bathrooms, shower and Jetted tub. They even provide bath salts. Keurig coffee in room. Comfortable bed. Couch, two chairs a table with 3 chairs. Very clean. Only negative is the great view of the roof.

8

Karen

10 Nov 2025

·

Stayed 1 night

The rooms were clean and comfortable

6

Beth

19 Jun 2024

·

Stayed 1 night

If you like the train noise at night , this is the best place.

10

anna

8 Oct 2025

·

Stayed 1 night

The Room was wonderful, clean and convenient. We will stay there every time when we are in the neighborhood!

6

Beth

3 May 2025

·

Stayed 3 nights

The room was decent, but the air conditioner kept malfunctioning. I called the front desk Anna they told me how to reset it. It worked, but after approximately 15 minutes it switched from cooling to heating. I reset it every time and it continues. The television also lost signal every 5 minutes for about 45 seconds. I called the desk and they said it was a network issue, which I found hard to believe since it lasted the entire 3 days of my stay.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly and helpful across the hotel and casino. A few guests reported rude interactions, slow responses, or delayed check‑in.

Related guest reviews

10

andrea

4 Aug 2024

·

Stayed 1 night

great service, felt welcomed!

10

Gary

16 Sept 2025

·

Stayed 1 night

Hotel staff was awesome

6

kim

23 Sept 2025

·

Stayed 1 night

Check in was at 3:00 pm & we arrived at 3:05. Our room was not ready. We were not able to check in until 5:00 pm. The staff was very friendly & apologetic.Even though the lobby was non smoking it smelled like cigarette smoke. We look for valets & bell service when we travel. There was no bell service & the valet was closed on Sunday.

10

Nazaree

5 Mar 2025

·

Stayed 1 night

Super friendly and efficient staff at check in!

10

Michael

26 Dec 2024

·

Stayed 2 nights

Awesome staff!

4

Christina

29 Oct 2023

·

Stayed 1 night

Terrible front desk service waited 2 1/2 hours after check in time for our room lady was rude at front desk I was not happy

10

Karen

22 May 2025

·

Stayed 1 night

Very friendly helpful staff at hotel check in, bar, casino, restaurant and gift shop

10

Diane

12 Dec 2025

·

Stayed 1 night

The room was nicely appointed and clean. The staff was courteous and helpful.

10

Marybeth

9 Jun 2025

·

Stayed 1 night

Everything was easy to navigate and the rooms were very clean! Staff was top notch and always asking if we needed anything! 100% will return!

10

Theresa

25 Nov 2024

·

Stayed 3 nights

It was absolutely wonderful to stay here! I usually don’t bother to do reviews but the service was so exceptional I want to let everyone know! Everyone was so nice and made sure I was comfortable and happy! It was a very nice comfortable hotel and very clean! I will definitely stay here again l!!

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Location

Set a bit off I‑5 with ample parking and access to downtown and outdoor areas. Some mention occasional sketchy activity or homeless presence nearby.

Related guest reviews

8

Patrick

18 Apr 2025

·

Stayed 1 night

Surrounding area is not that safe.

10

Ronald

16 Feb 2024

·

Stayed 1 night

This is a very good place to stay in Redding CA area. Right on the river. Large rooms, many with view Good in house restaurant Free valet parking Good value 15.00 cash play card for first time guests

4

John

13 Apr 2023

·

Stayed 2 nights

Very tired property. Bed was terrible. Miles from anything, had to drive 2.5 miles for decent coffee.

8

Judy

30 Nov 2023

·

Stayed 1 night

Property was much father off of i-5 than i expected, otherwise it was a decent place.

10

Esperanza

2 Sept 2025

·

Stayed 1 night

Great service at stay and hotel is close to lake and downtown and shopping centers

8

Joseph M

27 Nov 2024

·

Stayed 1 night

Casino was a bit off of the freeway. Arrived and the lobby was pretty smoky. Hotel was smoke free. Hotel staff was friendly and kind. Woman did not give us directions to where anything was. Restaurant inside the casino was good and had a nice selection to choose from. Also received a coupon for each of us upon checking in to the hotel, to get &15.00 off of our meal. Hotel room was very nice and spacious. We were very close to done Railroad tracks, which was noisy, also someone had a barking dog close by.

8

Martha Currey

31 Aug 2025

·

Stayed 1 night

Win-River has a beautiful nature setting. I felt very safe as a female traveling alone. This was my second time staying at Win-River. My only complaint is that the hotel lobby and hallway smelled like cigarette smoke when I have stayed at this property. My room was smoke free and the restaurant was smoke free. They do have a smoke free gambling area.

10

Nelly

2 Aug 2024

·

Stayed 1 night

Too many homeless around

10

Robert

18 Jun 2025

·

Stayed 1 night

Location was nice. No issues.

8

Jemima

25 Apr 2025

·

Stayed 1 night

Convenient access off I5 freeway. Nice property.

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AI-generated summary based on recent guest reviews

Dining

Food quality is mixed: many enjoyed meals, but others found limited options, slow or inconsistent service, and prices that felt high. Late‑night availability can be limited, and some guests disliked walking through the casino to dine.

Related guest reviews

8

Pamela

13 Jul 2023

·

Stayed 1 night

Asa always a great place to stay not to eat. The staff in the cafe I think it’s called creek side is horrible. They’re not friendly , courteous or happy. Very slow service just to get a cup of coffee took 10 minutes. There dirty and gross.

8

Marilyn

24 Oct 2023

·

Stayed 1 night

Slow service at the restaurant even when there weren’t many customers. The casino reeks of smoke there’s no way for rooms to not get the smokey smell.

10

George

2 Mar 2025

·

Stayed 1 night

Check-in was quick and efficient. The free valet parking was a lovely perk. The room was clean and comfortable, and the window could be opened. They gave us vouchers to sign up for their “players club”, which provided us the net of free breakfast. Apart from the second hand smoke wafting from the casino into the lobby, it made for a pleasant overnight rest stop.

10

Sara

21 Dec 2025

·

Stayed 1 night

The room was beautiful the restaurant was wonderful. The bar was fully stocked and the casino floor was clean.

10

Mariana

28 Sept 2024

·

Stayed 1 night

Excellent stay. Spacious room and bathroom, very comfortable bed, friendly and professional service everywhere, easy parking on premises. A very convenient overnight stop on our way home. There is a restaurant on property with very good food. Highly recommend this place if in the area.

8

William

28 Sept 2025

·

Stayed 2 nights

The hotel and casino were great. Only one option for food, and the casino had no beverage station. No place to get water or soda.

8

Joseph M

27 Nov 2024

·

Stayed 1 night

Casino was a bit off of the freeway. Arrived and the lobby was pretty smoky. Hotel was smoke free. Hotel staff was friendly and kind. Woman did not give us directions to where anything was. Restaurant inside the casino was good and had a nice selection to choose from. Also received a coupon for each of us upon checking in to the hotel, to get &15.00 off of our meal. Hotel room was very nice and spacious. We were very close to done Railroad tracks, which was noisy, also someone had a barking dog close by.

10

Jeremy

2 Dec 2025

·

Stayed 1 night

Had a great stay, room was great, lady at front desk was great. But we went to the breakfast buffet in the casino, 1. Way too expensive and 2 we had TERRIBLE service. We had just got married and had family in town. She turned away a family of 6. Our waiters was terrible and rude.

8

Cheryl

17 Apr 2025

·

Stayed 1 night

Nice accommodations. Restaurant was not as nice as when we were here years ago. More of a sports bar now.

8

steve

21 Jun 2024

·

Stayed 1 night

Dinner was sub par. Waiter was good! Front desk was Great as was the the club card lady. lady bartender was very unfriendly. Room was nice!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$129
February	US$233
March	US$153
April	US$143
May	US$108
June	US$126
July	US$121
August	US$127
September	US$132
October	US$133
November	US$126
December	US$121

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $159	16 $84	17 $84	18 $205	19 $125
20 $112	21 $110	22 $111	23 $111	24 $115	25 $130	26 $127
27 $111	28 $110	29 $111	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2	3 $130
4 $95	5 $95	6 $96	7 $96	8 $97	9 $109	10 $110
11 $96	12 $100	13 $99	14 $97	15 $97	16 $109	17 $116
18 $100	19 $100	20 $98	21 $100	22 $95	23 $115	24 $109
25 $94	26 $95	27 $100	28 $116	29 $114	30 $130	31

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Mini Suite

Deluxe Wide King Suite

Deluxe Room, 1 King Bed

Chairman Suite

Double Bay Suite

Junior Bay Suite

Open Bay Suite

Deluxe Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Win-River Resort and Casino

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Prices for upcoming dates