The Gainsborough Bath Spa - Small Luxury Hotels of the World
US$328
/ night
Avg. for September
Select dates to see prices and availability
US$328
/ night
Avg. for September
Monthly average prices
Nightly prices at The Gainsborough Bath Spa - Small Luxury Hotels of the World average US$244 in the cheapest month (January) and US$337 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$244 |
| February | US$284 |
| March | US$268 |
| April | US$279 |
| May | US$315 |
| June | US$308 |
| July | US$337 |
| August | US$302 |
| September | US$328 |
| October | US$297 |
| November | US$278 |
| December | US$307 |
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M
A
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A
Sept · US$328
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Most expensive: July (~US$337)
Cheapest: January (~US$244)
About this property
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless in...
Amenities
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bath? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and 2 meeting rooms.
Dining
Satisfy your appetite for dinner at the hotel's restaurant, Gainsborough Brasserie, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 99 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at The Gainsborough Bath Spa, you'll be centrally located in Bath, steps from Thermae Bath Spa and Little Solsbury Hill. This luxury hotel is 0.1 mi (0.1 km) from Botanical Gardens at Victoria Park and 0.1 mi (0.1 km) from The Little Theatre Cinema.
What's nearby
Thermae Bath Spa(0.1 Miles)
Little Solsbury Hill(0.1 Miles)
Botanical Gardens at Victoria Park(0.1 Miles)
The Little Theatre Cinema(0.1 Miles)
Roman Baths(0.1 Miles)
Bath Christmas Market(0.1 Miles)
Cotswold Way(0.1 Miles)
Bath Visitor Centre(0.1 Miles)
Bath Abbey(0.2 Miles)
Sally Lunn's(0.2 Miles)
Ustinov Theatre(0.2 Miles)
Theatre Royal Bath(0.2 Miles)
SouthGate Bath(0.2 Miles)
Guildhall(0.2 Miles)
Artisan Quarter(0.2 Miles)
The preferred airport for The Gainsborough Bath Spa is Bristol International Airport (BRS)(19.6 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
Location
Beau Street, Bath City Centre, Bath, England, United Kingdom
Thermae Bath Spa (0.1 Miles)
Little Solsbury Hill (0.1 Miles)
Botanical Gardens at Victoria Park (0.1 Miles)
The Little Theatre Cinema (0.1 Miles)
Roman Baths (0.1 Miles)
Bath Christmas Market (0.1 Miles)
Guest reviews
9
Superb
Based on 2,354 verified reviews
Who stays here?
Business
2%
Couple
67%
Family
15%
Group
11%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Travellers at The Gainsborough Bath Spa - Small Luxury Hotels of the World highlight the central, walkable location and generally warm service, while recurring drawbacks include expensive or limited parking options and mixed breakfast value, quality and speed.
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What guests think
Travellers at The Gainsborough Bath Spa - Small Luxury Hotels of the World highlight the central, walkable location and generally warm service, while recurring drawbacks include expensive or limited parking options and mixed breakfast value, quality and speed.
Most guests find the rooms comfortable and well appointed, though a minority report street noise, small or darker layouts, and occasional maintenance or air conditioning issues. The on-site thermal spa is a standout feature; access is adult only and complimentary windows are restricted to morning and evening, with fees outside those times that can make free periods busy. Expect a centrally placed, spa-focused stay if you plan around access times and parking.
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AI-generated summary based on recent guest reviews
Facilities
The thermal spa is widely praised and unique, with complimentary access limited to morning and evening; outside those times access incurs a fee and the spa is adults only. Parking is off site or limited and noted as expensive.
Related guest reviews
10
Quentin
19 Nov 2024
·
Stayed 3 nights
Nice room, great spa facilities although free access was limited to 8-10am & 7-9pm
Nice room, great spa facilities although free access was limited to 8-10am & 7-9pm
8
Sheila
23 Oct 2025
·
Stayed 2 nights
The spa was very nice, but the baths were only open free to hotel guests between the hours of 8-10 am and 7-9 pm, which was difficult to schedule around breakfast and dinner times. It cost 70 pounds (about $95) to use the baths for 2 hours outside of these two time periods unless you booked a spa treatment, which were very expensive. This restriction should have benn made more clear when making a reservation. Had I known this, we likely would have stayed at a less expensive hotel and booked time at the Therme Spa, which cost 42.5 pounds for a 3 hour session and has more extensive bath options.
The spa was very nice, but the baths were only open free to hotel guests between the hours of 8-10 am and 7-9 pm, which was difficult to schedule around breakfast and dinner times. It cost 70 pounds (about $95) to use the baths for 2 hours outside of these two time periods unless you booked a spa treatment, which were very expensive. This restriction should have benn made more clear when making a reservation. Had I known this, we likely would have stayed at a less expensive hotel and booked time at the Therme Spa, which cost 42.5 pounds for a 3 hour session and has more extensive bath options.
6
Tom
10 Sept 2025
·
Stayed 1 night
Nice hotel but not at all family friendly. That wouldn’t be an issue if they warned you but they don’t - we got to the pool with the kids in their costumes ready to be told it’s 16+ only. The hotels.com listing just says “pool” not “pool for adults only” - misleading advertising
Nice hotel but not at all family friendly. That wouldn’t be an issue if they warned you but they don’t - we got to the pool with the kids in their costumes ready to be told it’s 16+ only. The hotels.com listing just says “pool” not “pool for adults only” - misleading advertising
8
Clare
30 May 2025
·
Stayed 2 nights
Brilliant location central to everything. Noisy at times. Wouldn’t book hotel parking again cheaper options available. Spa village perfect!
Brilliant location central to everything. Noisy at times. Wouldn’t book hotel parking again cheaper options available. Spa village perfect!
10
Nick
9 Dec 2024
·
Stayed 2 nights
What an amazing hotel - bang in the middle of Bath, prestigious, andxwhen you take into account access to the Spa, the breakfast and complimentary goodies, this is an amazing 5 star experience at great value. We will be bsck next year with family!
What an amazing hotel - bang in the middle of Bath, prestigious, andxwhen you take into account access to the Spa, the breakfast and complimentary goodies, this is an amazing 5 star experience at great value. We will be bsck next year with family!
6
Thomas
26 Jul 2025
·
Stayed 2 nights
Lovely hotel, nice rooms, great service and breakfast, really convenient for shops. It's a shame the facilities are limited to over 16s, whilst advertising family friendly with a swimming pool. Apparently it's not a swimming pool and is a spa pool available for over 16s only. Recommend hotel for adults exploring Bath, but not a family hotel.
Lovely hotel, nice rooms, great service and breakfast, really convenient for shops. It's a shame the facilities are limited to over 16s, whilst advertising family friendly with a swimming pool. Apparently it's not a swimming pool and is a spa pool available for over 16s only. Recommend hotel for adults exploring Bath, but not a family hotel.
10
Philip
13 Oct 2025
·
Stayed 1 night
A lovely very well run hotel with unique spa
A lovely very well run hotel with unique spa
10
Tom
15 Aug 2025
·
Stayed 1 night
£40 for overnight parking is a bit steep, considering there's a public lot 3 mins away that charges £15. Beautiful property with 2 hours of spa access included.
£40 for overnight parking is a bit steep, considering there's a public lot 3 mins away that charges £15. Beautiful property with 2 hours of spa access included.
8
Yin
24 Apr 2023
·
Stayed 1 night
Lovely hotel and very convenient. Using the spa facilities between 10am to 7pm had a £70 charge per person which was a bit steep I think!
Lovely hotel and very convenient. Using the spa facilities between 10am to 7pm had a £70 charge per person which was a bit steep I think!
10
Virginia
21 Nov 2025
·
Stayed 1 night
Excellent service. We dropped off our bags early and they went in our rooms already when we returned later in the evening. The bath was the highlight of our stay with different saunas and small pools besides just the main large bath area.
Excellent service. We dropped off our bags early and they went in our rooms already when we returned later in the evening. The bath was the highlight of our stay with different saunas and small pools besides just the main large bath area.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is generally high, with many reviews calling rooms and facilities spotless or immaculate. A few guests reported lapses such as dirty stairs or floors and minor wear around the baths.
Related guest reviews
10
James
20 Jun 2025
·
Stayed 1 night
Spotless room. Nice and quiet. Slightly smaller room without a bath compared to our previous stay but we love this hotel!
Spotless room. Nice and quiet. Slightly smaller room without a bath compared to our previous stay but we love this hotel!
10
Tyler
29 Jul 2025
·
Stayed 3 nights
Lovely place to stay - helpful staff, clean facilities, wonderful spa, and a great location.
Lovely place to stay - helpful staff, clean facilities, wonderful spa, and a great location.
8
Amy
21 May 2025
·
Stayed 2 nights
It is a beautiful Hotel staff excellent and very attentive . My room was immaculate and very comfortable. The only issue I had was it was quite a journey to get to the room up and down stairs and along corridors as in a separate building. So anyone with a heavy case or difficulties walking was not a good location, I had a heavy case so location of room was not great. Also my room was very noisy and both mornings got woken up at 5.00am by the noise outside my room. I know I had the cheapest room but for the money it did not feel luxurious ,which is a shame as the Hotel itself is fantastic and the Spa is amazing.
It is a beautiful Hotel staff excellent and very attentive . My room was immaculate and very comfortable. The only issue I had was it was quite a journey to get to the room up and down stairs and along corridors as in a separate building. So anyone with a heavy case or difficulties walking was not a good location, I had a heavy case so location of room was not great. Also my room was very noisy and both mornings got woken up at 5.00am by the noise outside my room. I know I had the cheapest room but for the money it did not feel luxurious ,which is a shame as the Hotel itself is fantastic and the Spa is amazing.
8
Toh
17 Aug 2025
·
Stayed 2 nights
We chose the hotel as a birthday treat. Its location is fabulous and for me, aircon is essential in Bath at this time of year. The room had huge sash windows and a view of the Bath Spa! We actually used the hotel’s spa on two occasions. This is a real plus for the hotel and they do it well. It’s well equipped, beautifully clean and attractively laid out. There’s also a reasonable gym on site but we just didn’t have time to use that too. The room was a nice size, the bed was extremely comfortable and it was very clean. My only niggles were about staffing levels. There seemed to be only one person on the evening desk and when we rang down for extra milk, nobody picked up and we tried several numbers, numerous times. I also think the decor is in need of a refresh, given that it’s a smart hotel in a beautiful city. Having said all that, we did have a lovely time there!
We chose the hotel as a birthday treat. Its location is fabulous and for me, aircon is essential in Bath at this time of year. The room had huge sash windows and a view of the Bath Spa! We actually used the hotel’s spa on two occasions. This is a real plus for the hotel and they do it well. It’s well equipped, beautifully clean and attractively laid out. There’s also a reasonable gym on site but we just didn’t have time to use that too. The room was a nice size, the bed was extremely comfortable and it was very clean. My only niggles were about staffing levels. There seemed to be only one person on the evening desk and when we rang down for extra milk, nobody picked up and we tried several numbers, numerous times. I also think the decor is in need of a refresh, given that it’s a smart hotel in a beautiful city. Having said all that, we did have a lovely time there!
8
Rebecca
5 Nov 2024
·
Stayed 1 night
We had a lovely stay at this hotel. The staff were all really friendly and very helpful, providing just the right level of attention. The afternoon tea was nice, as was the spa area. There is a little wear and tear around the thermal bath, and some areas of the room weren't especially clean, but I would return.
We had a lovely stay at this hotel. The staff were all really friendly and very helpful, providing just the right level of attention. The afternoon tea was nice, as was the spa area. There is a little wear and tear around the thermal bath, and some areas of the room weren't especially clean, but I would return.
10
Vicki
9 Apr 2025
·
Stayed 2 nights
Really nice and relaxing in the centre of town. Spotlessly clean with lovely staff
Really nice and relaxing in the centre of town. Spotlessly clean with lovely staff
10
Andrew
7 Mar 2024
·
Stayed 2 nights
We cannot fault this hotel after our 2 night city break. Every inch of the hotel is spotlessly clean and maintained to a very high standard . All the staff we encountered were all polite, friendly, helpful and nothing was too much trouble as they genuinely wanted you to enjoy your stay. Our room was an executive room which was an upgrade to the deluxe one we had originally booked however the hotel had called a couple of days before arrrival to offer to upgrade for a nominal fee so we thought why not. Again all spotlessly clean and well looked after even though the buildings are listed. The spa facilities and gym are both well equipped with the spa being available exclusively to hotel guests at certain times of the day. Whilst we did not done at the brasserie we did have a very nice cocktail in the bar. Whole hearted recommend this as a hotel right in the middle of bath, close to all the main landmarks.
We cannot fault this hotel after our 2 night city break. Every inch of the hotel is spotlessly clean and maintained to a very high standard . All the staff we encountered were all polite, friendly, helpful and nothing was too much trouble as they genuinely wanted you to enjoy your stay. Our room was an executive room which was an upgrade to the deluxe one we had originally booked however the hotel had called a couple of days before arrrival to offer to upgrade for a nominal fee so we thought why not. Again all spotlessly clean and well looked after even though the buildings are listed. The spa facilities and gym are both well equipped with the spa being available exclusively to hotel guests at certain times of the day. Whilst we did not done at the brasserie we did have a very nice cocktail in the bar. Whole hearted recommend this as a hotel right in the middle of bath, close to all the main landmarks.
4
simon
13 Oct 2024
·
Stayed 2 nights
The stairs were stained and dirty throughout the building. The bathroom was also dirty. The bed was really droopy in the middle and also very bouncy every time you moved on it. The rooms are located on a busy street with people Shouting outside until 2.30am. You have to pay EXTRA £70 per person to use the on site Spa facilities at a normal time. Which is a Bit of a Con after paying £350/night for a room identical to a Premier Inn room…
The stairs were stained and dirty throughout the building. The bathroom was also dirty. The bed was really droopy in the middle and also very bouncy every time you moved on it. The rooms are located on a busy street with people Shouting outside until 2.30am. You have to pay EXTRA £70 per person to use the on site Spa facilities at a normal time. Which is a Bit of a Con after paying £350/night for a room identical to a Premier Inn room…
10
simon
13 Mar 2025
·
Stayed 2 nights
Lovely hotel, Spa was great, room was clean and comfortable, staff were professional and friendly
Lovely hotel, Spa was great, room was clean and comfortable, staff were professional and friendly
10
Michael
19 Jan 2025
·
Stayed 2 nights
A stunning hotel conveniently located in the heart of Bath. Quiet and luxurious, and a perfect escape for couples. The bedrooms are impeccably clean, very spacious, quiet and comfortable. The spa is free to access between 8-10 am and 7-9 pm. We used the spa at 7pm, as did most other residents, however it wasn't too busy and was a lovely space to unwind before dinner. The cocktail bar has a good selection of spirits and drinks, and the lounge is relaxing to to enjoy them in. Note hotel parking is £40/day (not £21 as per the advert); we paid for parking in Southgate which is safe and £18/24 hours (alternatively Park & Ride is £2/day). Overall this was a fantastic hotel and we would recommend and return.
A stunning hotel conveniently located in the heart of Bath. Quiet and luxurious, and a perfect escape for couples. The bedrooms are impeccably clean, very spacious, quiet and comfortable. The spa is free to access between 8-10 am and 7-9 pm. We used the spa at 7pm, as did most other residents, however it wasn't too busy and was a lovely space to unwind before dinner. The cocktail bar has a good selection of spirits and drinks, and the lounge is relaxing to to enjoy them in. Note hotel parking is £40/day (not £21 as per the advert); we paid for parking in Southgate which is safe and £18/24 hours (alternatively Park & Ride is £2/day). Overall this was a fantastic hotel and we would recommend and return.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable with very good beds and some spacious options, but several guests mention street noise, small or darker layouts, and occasional maintenance or air conditioning issues; some annex rooms require stairs and long corridors.
Related guest reviews
8
Karen
25 Nov 2024
·
Stayed 3 nights
We stayed here as part of are minimoon, we would not normally pay the price for hotel but pushed the boat out . On first look all seemed ok ,but then found the door stop in bathroom was not attached to the floor was lent up on skirting board. The socket for plugging the kettle/coffee machine into couldn't plug all the way in ...not sure if broken or fault...2 light bulbs not working in main light fitting ...this is a 5* hotel . Having said that the hotel was lovely, warm ,clean and all the staff we're friendly and helpful. All food was off excellent quality .
We stayed here as part of are minimoon, we would not normally pay the price for hotel but pushed the boat out . On first look all seemed ok ,but then found the door stop in bathroom was not attached to the floor was lent up on skirting board. The socket for plugging the kettle/coffee machine into couldn't plug all the way in ...not sure if broken or fault...2 light bulbs not working in main light fitting ...this is a 5* hotel . Having said that the hotel was lovely, warm ,clean and all the staff we're friendly and helpful. All food was off excellent quality .
8
Amy
21 May 2025
·
Stayed 2 nights
It is a beautiful Hotel staff excellent and very attentive . My room was immaculate and very comfortable. The only issue I had was it was quite a journey to get to the room up and down stairs and along corridors as in a separate building. So anyone with a heavy case or difficulties walking was not a good location, I had a heavy case so location of room was not great. Also my room was very noisy and both mornings got woken up at 5.00am by the noise outside my room. I know I had the cheapest room but for the money it did not feel luxurious ,which is a shame as the Hotel itself is fantastic and the Spa is amazing.
It is a beautiful Hotel staff excellent and very attentive . My room was immaculate and very comfortable. The only issue I had was it was quite a journey to get to the room up and down stairs and along corridors as in a separate building. So anyone with a heavy case or difficulties walking was not a good location, I had a heavy case so location of room was not great. Also my room was very noisy and both mornings got woken up at 5.00am by the noise outside my room. I know I had the cheapest room but for the money it did not feel luxurious ,which is a shame as the Hotel itself is fantastic and the Spa is amazing.
10
Tamela
15 May 2024
·
Stayed 2 nights
First rate hotel with a unique experience in being able to enjoy the “waters” of Bath within the hotel. Very conveniently located. The air conditioning in the room did not sufficiently cool the room on the 22C days we were there, but the windows opened, which helped.
First rate hotel with a unique experience in being able to enjoy the “waters” of Bath within the hotel. Very conveniently located. The air conditioning in the room did not sufficiently cool the room on the 22C days we were there, but the windows opened, which helped.
4
Andrew
11 Oct 2025
·
Stayed 1 night
Hotel trades off the Spa, but the bedroom maintainance is way off what I'd expect from a 5* hotel. Wardrobe sensor light sensor hanging from inside, meaning light permanently on and next to bed, incapable of sleeping. In room phone didn't work either, meaning a late night trip to reception in person to complain. Ended up having to move rooms but placed on the main road with crowds of people until 3am partying and shouting. Latter not hotel fault, but bizarre to have a room literally onto pavement with such a rowdy street. The toilet flush couldn't stop in new room. All in all a very disappointing stay - and lacking the other basics you expect of a 5* establishment. Robes thin, slippers cheap, no papers anywhere. Would recommend saving the expense and booking somewhere cheaper and going tp the Thermae Baths instead if you really want to use the natural springs.
Hotel trades off the Spa, but the bedroom maintainance is way off what I'd expect from a 5* hotel. Wardrobe sensor light sensor hanging from inside, meaning light permanently on and next to bed, incapable of sleeping. In room phone didn't work either, meaning a late night trip to reception in person to complain. Ended up having to move rooms but placed on the main road with crowds of people until 3am partying and shouting. Latter not hotel fault, but bizarre to have a room literally onto pavement with such a rowdy street. The toilet flush couldn't stop in new room. All in all a very disappointing stay - and lacking the other basics you expect of a 5* establishment. Robes thin, slippers cheap, no papers anywhere. Would recommend saving the expense and booking somewhere cheaper and going tp the Thermae Baths instead if you really want to use the natural springs.
6
Mark
16 Jun 2025
·
Stayed 2 nights
While the location of the hotel was excellent, we were quite disappointed with the room we were allocated on the ground floor near the street. The noise from workers early in the morning and people returning from nearby pubs at around 3am resulted in very disturbed sleep across our stay. Considering the price we paid, this was well below expectations and negatively affected our overall experience. In the future, we would recommend allocating quieter rooms away from the street for guests, or providing clearer options for room selection when booking.
While the location of the hotel was excellent, we were quite disappointed with the room we were allocated on the ground floor near the street. The noise from workers early in the morning and people returning from nearby pubs at around 3am resulted in very disturbed sleep across our stay. Considering the price we paid, this was well below expectations and negatively affected our overall experience. In the future, we would recommend allocating quieter rooms away from the street for guests, or providing clearer options for room selection when booking.
10
Andree
23 Sept 2024
·
Stayed 3 nights
Loved everything about it, BUT, why was there no place to put all our folded clothes???? A hanging closet with hangers did not work at all for my friend & I. We stayed in a gorgeous room & spent all our time in a room with luggage spewing all our clothes, looking on our knees on the floor in the stacks of clothes. Why is there no place to put your clothes?? Sweaters, socks, underwear, T-shirts Bathing suits, etc.. A huge mess our entire stay. This makes NO sense. We were NOT happy!!!!
Loved everything about it, BUT, why was there no place to put all our folded clothes???? A hanging closet with hangers did not work at all for my friend & I. We stayed in a gorgeous room & spent all our time in a room with luggage spewing all our clothes, looking on our knees on the floor in the stacks of clothes. Why is there no place to put your clothes?? Sweaters, socks, underwear, T-shirts Bathing suits, etc.. A huge mess our entire stay. This makes NO sense. We were NOT happy!!!!
8
Ann
23 Feb 2025
·
Stayed 1 night
Having the spa water directly to my hotel bath was a luxury and a worthwhile experience. Only downside was the noise in the street which ruined a night in a very comfy bed. Unfortunately a listed building so windows can not be changed to double or triple glazing.
Having the spa water directly to my hotel bath was a luxury and a worthwhile experience. Only downside was the noise in the street which ruined a night in a very comfy bed. Unfortunately a listed building so windows can not be changed to double or triple glazing.
8
Launie
1 Nov 2024
·
Stayed 2 nights
I do not like staying across the road and for some reason we always get stuck on the other side.
I do not like staying across the road and for some reason we always get stuck on the other side.
10
A
14 Oct 2025
·
Stayed 1 night
The rooms are always so comfortable and the beds sumptuous. Stewart on front desk is absolutely amazing and remembers my name every time!
The rooms are always so comfortable and the beds sumptuous. Stewart on front desk is absolutely amazing and remembers my name every time!
8
Judi
18 Sept 2025
·
Stayed 3 nights
The staff was really nice and the hotel was historic and unique with the spa pools available to hotel guests at certain hours of the day. The one thing that didn’t go well was a leak in the ceiling of our room. They came to “fix” it twice by wiping down the pipe in the ceiling. The third time, they put a towel up there which stopped the dripping for a little while but soaked a piece of wood trim which fell from the ceiling when it got too heavy. The dripping was very annoying but they responded every time we called and they were really nice about it. Unfortunately, it was never fixed for the three nights we stayed there. No offer to reduce the rate or give us a hotel credit. Kind of disappointing.
The staff was really nice and the hotel was historic and unique with the spa pools available to hotel guests at certain hours of the day. The one thing that didn’t go well was a leak in the ceiling of our room. They came to “fix” it twice by wiping down the pipe in the ceiling. The third time, they put a towel up there which stopped the dripping for a little while but soaked a piece of wood trim which fell from the ceiling when it got too heavy. The dripping was very annoying but they responded every time we called and they were really nice about it. Unfortunately, it was never fixed for the three nights we stayed there. No offer to reduce the rate or give us a hotel credit. Kind of disappointing.
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AI-generated summary based on recent guest reviews
Service
Service is often described as friendly, attentive and helpful, with concierge support standing out. Some guests, however, experienced inconsistent training or responsiveness and occasional issues around deposits, tipping, or follow-up after complaints, particularly at breakfast.
Related guest reviews
8
ELSA MATILDE
26 Sept 2025
·
Stayed 6 nights
The Gainsbourgh: a hotel in the best location in Bath, inside a gorgeous building reberbished with refine taste and the plus of a hot spring pool in the spa area. Unfortunatelly with no "soul" at all, hard to believe in a city like Bath that is so distictive. We spend there 4 or 5 days last year and decide to come back for 6 nights during Fall (and the 250 years of Jane Austen) but leave disappointed of a staff that can't care less about the well being of the guest. 15.000 km away from Home, an architect myself and having been in Bath 5 or 6 times it's a pitty. The front desk large ammount of people seemingly doing very little did not once a "have a nice day"! Not even at departure. The 2 waiters (???) at breakfast who where there last year do not have a clue of what they are doing. Not that there's too much to do because £ 40,00 breakfast each was poor: lack of quality, few option, bread so hard it was imposible to eat, and a cook who still provides boiled eggs (hard or not, take your chance) instead of a proper poched one. I took my time reading about the history of this new hotel and could not help but wonder if the owners are aware of the kind of "concierge" service they provide. As usual lots of them! From the gentleman from Barcelona (where our family roots are) had the very bad taste of telling my sister :" su amiguita hoy no se levanta"!!! As if we were a hidding couple of sixty something years old. The 2 main concierges seem to have a side bussiness with taxis. Ugly
The Gainsbourgh: a hotel in the best location in Bath, inside a gorgeous building reberbished with refine taste and the plus of a hot spring pool in the spa area. Unfortunatelly with no "soul" at all, hard to believe in a city like Bath that is so distictive. We spend there 4 or 5 days last year and decide to come back for 6 nights during Fall (and the 250 years of Jane Austen) but leave disappointed of a staff that can't care less about the well being of the guest. 15.000 km away from Home, an architect myself and having been in Bath 5 or 6 times it's a pitty. The front desk large ammount of people seemingly doing very little did not once a "have a nice day"! Not even at departure. The 2 waiters (???) at breakfast who where there last year do not have a clue of what they are doing. Not that there's too much to do because £ 40,00 breakfast each was poor: lack of quality, few option, bread so hard it was imposible to eat, and a cook who still provides boiled eggs (hard or not, take your chance) instead of a proper poched one. I took my time reading about the history of this new hotel and could not help but wonder if the owners are aware of the kind of "concierge" service they provide. As usual lots of them! From the gentleman from Barcelona (where our family roots are) had the very bad taste of telling my sister :" su amiguita hoy no se levanta"!!! As if we were a hidding couple of sixty something years old. The 2 main concierges seem to have a side bussiness with taxis. Ugly
6
Elizabeth
11 Jun 2025
·
Stayed 2 nights
The hotel was lovely. My only complaint is they withheld 20% of my arrival deposit. Usually that is fully refund as there were no issues.
The hotel was lovely. My only complaint is they withheld 20% of my arrival deposit. Usually that is fully refund as there were no issues.
10
David
31 Jan 2025
·
Stayed 1 night
Always such a warm welcome. This hotel and the staff always go above and beyond to make you feel at home from home.
Always such a warm welcome. This hotel and the staff always go above and beyond to make you feel at home from home.
10
Aisha
26 Jun 2025
·
Stayed 2 nights
This hotel has found a new regular guest in me. Exceptional experience from start to finish. Despite being an extremely frequent traveller, I am appalling at writing up reviews however I had to write one for this stay. Now, I have stayed at the hotel before - however I was heavily pregnant and so not able to fully make the most of my visit. This time however, I was here and ready to enjoy! The service? 5/5. The spa? 5/5. The room? 5/5. Location? 5/5. Thad a great time, and am intending to book in monthly stays for my wellbeing. If you are lucky enough to be able to, why not? A shoutout to Chris in the bar who made my evenings just that little bit better. The whole team are clearly trained very well, and are here to make your stay relaxing, and easy. The service is perfect; thoughtful without being intrusive. I had a wonderful time - thank you.
This hotel has found a new regular guest in me. Exceptional experience from start to finish. Despite being an extremely frequent traveller, I am appalling at writing up reviews however I had to write one for this stay. Now, I have stayed at the hotel before - however I was heavily pregnant and so not able to fully make the most of my visit. This time however, I was here and ready to enjoy! The service? 5/5. The spa? 5/5. The room? 5/5. Location? 5/5. Thad a great time, and am intending to book in monthly stays for my wellbeing. If you are lucky enough to be able to, why not? A shoutout to Chris in the bar who made my evenings just that little bit better. The whole team are clearly trained very well, and are here to make your stay relaxing, and easy. The service is perfect; thoughtful without being intrusive. I had a wonderful time - thank you.
8
Eugenio
10 Aug 2024
·
Stayed 2 nights
The hotel has the best location, the staff is a tad inattentive: hanging up the phone and not responding to our calls
The hotel has the best location, the staff is a tad inattentive: hanging up the phone and not responding to our calls
4
Aleksandra
5 Feb 2025
·
Stayed 2 nights
We stayed in the hotel for 2 nights, it doesn't feel like a 5* hotel: - I booked spa treatment, my only request was for an intensive, deep tissue massage, but the masseuse was just stroking my back for an hour for £195, for this price you expect a good massage at least. I was asked to fill the questionnaire first to mention expectations, well, it was either ignored or not read at all. I told this at the reception after and I was told the manager would contact me but nobody contacted us or mentioned it again. - we were waiting for our breakfast for more than 30 minutes, meanwhile there was no food left in the continental breakfast - no ham, cheese, or even a croissant, etc! There were empty plates. We were sitting and waiting for food and the food was just average, if you have a choice - don't buy the breakfast in the hotel, it's better to have it in one of the local cafes and it will be much tastier! - parking costs £45 pounds a day - I had to spend an hour working in the Canvas Room. I ordered tea, they brought me a used tea strainer with tea leaves in it. I had to ask for a clean one. Well, the room was nice. Overall it's a poor service and experience and really overpriced.
We stayed in the hotel for 2 nights, it doesn't feel like a 5* hotel: - I booked spa treatment, my only request was for an intensive, deep tissue massage, but the masseuse was just stroking my back for an hour for £195, for this price you expect a good massage at least. I was asked to fill the questionnaire first to mention expectations, well, it was either ignored or not read at all. I told this at the reception after and I was told the manager would contact me but nobody contacted us or mentioned it again. - we were waiting for our breakfast for more than 30 minutes, meanwhile there was no food left in the continental breakfast - no ham, cheese, or even a croissant, etc! There were empty plates. We were sitting and waiting for food and the food was just average, if you have a choice - don't buy the breakfast in the hotel, it's better to have it in one of the local cafes and it will be much tastier! - parking costs £45 pounds a day - I had to spend an hour working in the Canvas Room. I ordered tea, they brought me a used tea strainer with tea leaves in it. I had to ask for a clean one. Well, the room was nice. Overall it's a poor service and experience and really overpriced.
10
Pete
3 Jun 2025
·
Stayed 4 nights
We are very fortunate to have found this hotel in Bath England. From the moment we arrived until the minute we left the hotel staff, services, cleanliness and spa kept us smiling. I highly recommend this hotel for couples looking to find the perfect hotel in Bath. We stayed in the executive room and had plenty of space for our suitcases + lots of closet and storage space. The only negative I found with the room it has a bathtub that you must step into that is a couple feet off the ground. I would not recommend this room if you are not comfortable stepping in and out of a high tub in a tight space. Hotel customers get access included with their stay to the mineral bath spa every morning for a couple hours in every evening from 7:00 to 9:00 p.m. I highly recommend anybody staying at this hotel take advantage of the beautiful spa each day. We did not order any food but visited the bar one night and got exceptional service from the bartender. The hotel is centrally located and only a 5 to 10 minute walk from the train station. We would definitely stay here again should we choose to return to Bath.
We are very fortunate to have found this hotel in Bath England. From the moment we arrived until the minute we left the hotel staff, services, cleanliness and spa kept us smiling. I highly recommend this hotel for couples looking to find the perfect hotel in Bath. We stayed in the executive room and had plenty of space for our suitcases + lots of closet and storage space. The only negative I found with the room it has a bathtub that you must step into that is a couple feet off the ground. I would not recommend this room if you are not comfortable stepping in and out of a high tub in a tight space. Hotel customers get access included with their stay to the mineral bath spa every morning for a couple hours in every evening from 7:00 to 9:00 p.m. I highly recommend anybody staying at this hotel take advantage of the beautiful spa each day. We did not order any food but visited the bar one night and got exceptional service from the bartender. The hotel is centrally located and only a 5 to 10 minute walk from the train station. We would definitely stay here again should we choose to return to Bath.
10
Susan
10 Jul 2025
·
Stayed 3 nights
The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back.
The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back.
10
Serge
31 Aug 2025
·
Stayed 2 nights
Well located, friendly staff, perfect service
Well located, friendly staff, perfect service
8
David
29 Jun 2025
·
Stayed 2 nights
Loved the hotel, all Friendly and accommodating if needed. Spa is fantastic, lots of options, and agin staff were so Friendly and happy to help. I have one slight gripe (which some may find odd) - on arrival they took a £100 deposit from my card, Ive been to many hotels were they take the card and charge it to that if you use anything, but here they took £100. Fair enough I thought, is what it is. However, on departure (checking out ready to go) they refunded £72 and told me the amount taken was ‘kind of a tip for the staff’ but ‘if I wanted they could also refund this’. Now while this is a first World problem, it’s a bit cheeky tbh, like you have to ask, and you’re guilted into paying, with no idea where this goes and who gets what, while at the same time you’re checking out and want to go, so very unlikely to say ‘yes, please give this undefined tip back to me because the £270 a night Ive paid wasn’t enough’ Anyway, amazing hotel save this one aspect.
Loved the hotel, all Friendly and accommodating if needed. Spa is fantastic, lots of options, and agin staff were so Friendly and happy to help. I have one slight gripe (which some may find odd) - on arrival they took a £100 deposit from my card, Ive been to many hotels were they take the card and charge it to that if you use anything, but here they took £100. Fair enough I thought, is what it is. However, on departure (checking out ready to go) they refunded £72 and told me the amount taken was ‘kind of a tip for the staff’ but ‘if I wanted they could also refund this’. Now while this is a first World problem, it’s a bit cheeky tbh, like you have to ask, and you’re guilted into paying, with no idea where this goes and who gets what, while at the same time you’re checking out and want to go, so very unlikely to say ‘yes, please give this undefined tip back to me because the £270 a night Ive paid wasn’t enough’ Anyway, amazing hotel save this one aspect.
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AI-generated summary based on recent guest reviews
Location
Excellent central location, walkable to the Roman Baths, Abbey, shops and the train station. Some rooms face lively streets with night noise, and arrival by car can be tricky due to limited, pricey parking.
Related guest reviews
10
Peter
4 Sept 2024
·
Stayed 2 nights
Set in the very centre of Bath, this hotel is ideally situated. It was a very late booking for me and I was initially drawn in by the available parking, but because I didn't receive the welcome email as I was already on my way, I missed pre-booking and never discovered what this was, having to park in a nearby underground park for the two days I stayed (£36). The hotel accessibility is very easy if you're NOT driving, but difficult if you want to unload outside (Road works when I was there) although the walk from the underground car park to the hotel was very easy with a wheeled case. Once in the hotel, everything is superb. Very polite & friendly staff who remembered my name (Something I could never do!), the rooms are spacious, bed large and comfortable, there is a Pod coffee machine, gown and slippers available. My room faced a quiet street, got the sun and was lovely. Let's be honest though, the main draw of this hotel is the fact there is a Roman Bath and Spa underneath. Guests get to use this free of charge for two hours in the morning and evening and you get full access if you have a spa treatment. Even during a free visit, it is never particularly busy, and the warm pools and saunas are a unique joy that are worth the extra you may have to pay over other hotels. I thoroughly enjoyed my stay at the Gainsborough and don't think you can go wrong with this hotel if you're staying in Bath. Recommended.
Set in the very centre of Bath, this hotel is ideally situated. It was a very late booking for me and I was initially drawn in by the available parking, but because I didn't receive the welcome email as I was already on my way, I missed pre-booking and never discovered what this was, having to park in a nearby underground park for the two days I stayed (£36). The hotel accessibility is very easy if you're NOT driving, but difficult if you want to unload outside (Road works when I was there) although the walk from the underground car park to the hotel was very easy with a wheeled case. Once in the hotel, everything is superb. Very polite & friendly staff who remembered my name (Something I could never do!), the rooms are spacious, bed large and comfortable, there is a Pod coffee machine, gown and slippers available. My room faced a quiet street, got the sun and was lovely. Let's be honest though, the main draw of this hotel is the fact there is a Roman Bath and Spa underneath. Guests get to use this free of charge for two hours in the morning and evening and you get full access if you have a spa treatment. Even during a free visit, it is never particularly busy, and the warm pools and saunas are a unique joy that are worth the extra you may have to pay over other hotels. I thoroughly enjoyed my stay at the Gainsborough and don't think you can go wrong with this hotel if you're staying in Bath. Recommended.
10
Carol
27 May 2025
·
Stayed 1 night
I loved the spa at the hotel. Warm clean pools. The location was central for restaurants, historical sites, and shopping. Public parking is a short walk away.
I loved the spa at the hotel. Warm clean pools. The location was central for restaurants, historical sites, and shopping. Public parking is a short walk away.
8
Andrew
17 Nov 2024
·
Stayed 1 night
Lovely hotel, nicely furnished room. However our room on the first floor was quite noisy. Soundproofing could be better as we were both woken earlier than planned by noise from outside. We also had afternoon tea in the restaurant. The food was excellent however the service was slow and at times non-existent. People who sat down after us were served before us and a request for an an extra round of sandwiches (which we would have happily paid for if required) was met with a flat “no we don’t do that”. Definitely far below 5* levels of service, which was a shame as the quality of the food could not be faulted.
Lovely hotel, nicely furnished room. However our room on the first floor was quite noisy. Soundproofing could be better as we were both woken earlier than planned by noise from outside. We also had afternoon tea in the restaurant. The food was excellent however the service was slow and at times non-existent. People who sat down after us were served before us and a request for an an extra round of sandwiches (which we would have happily paid for if required) was met with a flat “no we don’t do that”. Definitely far below 5* levels of service, which was a shame as the quality of the food could not be faulted.
10
jeremy
17 Sept 2025
·
Stayed 1 night
Fabulous location. Loved the room and the spa was a special experience in Bath.
Fabulous location. Loved the room and the spa was a special experience in Bath.
6
Mark
16 Jun 2025
·
Stayed 2 nights
While the location of the hotel was excellent, we were quite disappointed with the room we were allocated on the ground floor near the street. The noise from workers early in the morning and people returning from nearby pubs at around 3am resulted in very disturbed sleep across our stay. Considering the price we paid, this was well below expectations and negatively affected our overall experience. In the future, we would recommend allocating quieter rooms away from the street for guests, or providing clearer options for room selection when booking.
While the location of the hotel was excellent, we were quite disappointed with the room we were allocated on the ground floor near the street. The noise from workers early in the morning and people returning from nearby pubs at around 3am resulted in very disturbed sleep across our stay. Considering the price we paid, this was well below expectations and negatively affected our overall experience. In the future, we would recommend allocating quieter rooms away from the street for guests, or providing clearer options for room selection when booking.
10
Sameer
19 Jul 2025
·
Stayed 1 night
Stay here for the location and the spa. The whole staff is very helpful.
Stay here for the location and the spa. The whole staff is very helpful.
10
Juliana
5 Nov 2025
·
Stayed 2 nights
Such a delightful hotel, has been wonderful for my recent couple of stays. Friendly and proactive employees, gorgeous rooms with the comfiest beds, tasty breakfast, PERFECT location.
Such a delightful hotel, has been wonderful for my recent couple of stays. Friendly and proactive employees, gorgeous rooms with the comfiest beds, tasty breakfast, PERFECT location.
10
Justina
3 Feb 2025
·
Stayed 2 nights
Right in the heart of Bath. We could walk to all the sights and shops.
Right in the heart of Bath. We could walk to all the sights and shops.
10
Juliana
13 Oct 2025
·
Stayed 2 nights
All great, comfy room, nice staff, good breakfast and amazing location
All great, comfy room, nice staff, good breakfast and amazing location
10
Julian
6 Sept 2023
·
Stayed 3 nights
The hotel is in a great location, quiet and off the beaten track, but still only a 3-minute walk from the Roman Baths, Pump Room, and Abbey. Also easy walk to the Circus, Royal Cresent and other major sights. All the hotel staff were remarkably friendly and attentive. The spar is excellent in every way, but don't expect to do any serious swimming - the pool is too small and hot - great for relaxing and un-knotting those tight muscles but not working out.
The hotel is in a great location, quiet and off the beaten track, but still only a 3-minute walk from the Roman Baths, Pump Room, and Abbey. Also easy walk to the Circus, Royal Cresent and other major sights. All the hotel staff were remarkably friendly and attentive. The spar is excellent in every way, but don't expect to do any serious swimming - the pool is too small and hot - great for relaxing and un-knotting those tight muscles but not working out.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed: repeated comments note high prices with limited choice or slow service, while others praise the quality and enjoyed dinner or afternoon tea.
Related guest reviews
10
Ben
14 Oct 2024
·
Stayed 1 night
Superb hotel in amazing location. Spa is beautiful. Breakfast just incredible. All staff so friendly and helpful. Beautiful rooms.
Superb hotel in amazing location. Spa is beautiful. Breakfast just incredible. All staff so friendly and helpful. Beautiful rooms.
8
Hannah
3 Nov 2025
·
Stayed 1 night
Hotel was lovely, staff were great. Breakfast disappointing. I don’t mind paying a premium for something if it’s really good but it wasn’t. I like my bacon crispy but it was extremely overcooked. Eggs Benedict - average. Rest of the stay was lovely though
Hotel was lovely, staff were great. Breakfast disappointing. I don’t mind paying a premium for something if it’s really good but it wasn’t. I like my bacon crispy but it was extremely overcooked. Eggs Benedict - average. Rest of the stay was lovely though
10
Melanie
25 Mar 2025
·
Stayed 1 night
We have just stayed at this magnificent hotel. The staff were very attentive and polite and couldn’t do enough for us. The food and breakfast was amazing with a huge choice for all tastes. The bedrooms were exquisite with beautiful marble bathrooms and comfy beds that made you feel like a queen for the night ! The spa was excellent. We will definitely be returning to this amazing luxury hotel . See you soon, Thank you. From the Welsh shopping ladies !
We have just stayed at this magnificent hotel. The staff were very attentive and polite and couldn’t do enough for us. The food and breakfast was amazing with a huge choice for all tastes. The bedrooms were exquisite with beautiful marble bathrooms and comfy beds that made you feel like a queen for the night ! The spa was excellent. We will definitely be returning to this amazing luxury hotel . See you soon, Thank you. From the Welsh shopping ladies !
10
Heather
8 Jul 2025
·
Stayed 1 night
We stayed at the Gainsborough after walking the entirety of the Cotswold Way. It was the perfect ending place. Luxurious accommodations, outstanding service staff, delicious dinner, and the spa experience made it a memorable and thoroughly enjoyable stay. The location is also fantastic being close to the Abbey but not in the high traffic area. Highly recommend!
We stayed at the Gainsborough after walking the entirety of the Cotswold Way. It was the perfect ending place. Luxurious accommodations, outstanding service staff, delicious dinner, and the spa experience made it a memorable and thoroughly enjoyable stay. The location is also fantastic being close to the Abbey but not in the high traffic area. Highly recommend!
8
Jeremy
29 Sept 2024
·
Stayed 1 night
Breakfast was dreadful
Breakfast was dreadful
10
Susan
10 Jul 2025
·
Stayed 3 nights
The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back.
The Gainsborough has a beautiful spa area and is very centrally and conveniently located in downtown Bath. The hotel stocks all rooms with soft drinks and water in the mini fridge (a nice touch), and the breakfast offerings are excellent, including both a continental buffet with a cooked to order option. The bar area of the hotel is small and was not well stocked during our visit. Also, some of the staff seemed new and unfamiliar (although polite) with the property, but the concierge as well as the front desk manager, Howard, were wonderful, and made what was a good stay into a great stay. The concierge's restaurant and tour recommendations were wonderful, and the front desk manager assisted our party of four with an issue we encountered with a rude and arrogant guest. The professionalism he demonstrated in handling the situation was commendable. We will be back.
10
christopher
4 Nov 2024
·
Stayed 2 nights
This is a regular stay for me and always enjoyable. Service is generally excellent and the spa is fun. My only criticism this time would be the cooked breakfast- nasty puck like hash browns and not a great sausage. I expect better given the level of service elsewhere. Stick to the continental brekkie.
This is a regular stay for me and always enjoyable. Service is generally excellent and the spa is fun. My only criticism this time would be the cooked breakfast- nasty puck like hash browns and not a great sausage. I expect better given the level of service elsewhere. Stick to the continental brekkie.
4
Piotr
20 Oct 2025
·
Stayed 1 night
I expected better breakfast for the price and more options. There was not single veggie available for breakfast. It was very limited and poor quality.
I expected better breakfast for the price and more options. There was not single veggie available for breakfast. It was very limited and poor quality.
10
william
4 Oct 2024
·
Stayed 1 night
Old school unique hotel. note, NO parking, and if you have a car, finding you way around the tiny one way Bath city streets to park your car in some random lot is challenging! Especially as the GPS doesnt work so well there. But. There's nothing like this place anywhere. Oh and another thing, the cooked English breakfast was 40 pounds, and easily the worst I have eaten for a while. Go out into the city for that!
Old school unique hotel. note, NO parking, and if you have a car, finding you way around the tiny one way Bath city streets to park your car in some random lot is challenging! Especially as the GPS doesnt work so well there. But. There's nothing like this place anywhere. Oh and another thing, the cooked English breakfast was 40 pounds, and easily the worst I have eaten for a while. Go out into the city for that!
10
Paula
29 Oct 2024
·
Stayed 2 nights
really nice hotel , pricey and breakfast £40 !
really nice hotel , pricey and breakfast £40 !
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AI-generated summary based on recent guest reviews
10
Ben
4 weeks ago
·
Stayed 1 night
Hotel was clean, staff friendly and really nice breakfast. Use of the pool was a wonderful perk.
Hotel was clean, staff friendly and really nice breakfast. Use of the pool was a wonderful perk.
10
Ryan
5 weeks ago
·
Stayed 1 night
Beautiful high end hotel and spa
Beautiful high end hotel and spa
6
John
3 Aug 2026
·
Stayed 2 nights
Generally an older property. For $800 pounds a night I would have expected a lot more. The rooms were not nice and the breakfast was below average. Would not stay again.
Generally an older property. For $800 pounds a night I would have expected a lot more. The rooms were not nice and the breakfast was below average. Would not stay again.
8
Ross
1 Aug 2026
·
Stayed 1 night
Booked through Hotels.com. Sadly the room advertised wasn’t the room we felt we got. Booked executive got deluxe. Room was nice. But very high windows which unless you were 6ft you couldn’t see out. Room was well decorated. Bed was very comfy. Nice temperature in room. Bathroom was nice. Room was a little dark near desk for getting ready, Breakfast room looked very nice. Well laid out buffet. Breakfast looked lovely but a little cold. Coffee was great. Would like to stay again. Hopefully it would turn out a little better. Didn’t use the pool facilities.
Booked through Hotels.com. Sadly the room advertised wasn’t the room we felt we got. Booked executive got deluxe. Room was nice. But very high windows which unless you were 6ft you couldn’t see out. Room was well decorated. Bed was very comfy. Nice temperature in room. Bathroom was nice. Room was a little dark near desk for getting ready, Breakfast room looked very nice. Well laid out buffet. Breakfast looked lovely but a little cold. Coffee was great. Would like to stay again. Hopefully it would turn out a little better. Didn’t use the pool facilities.
10
Samantha
30 Jul 2026
·
Stayed 3 nights
The spa area was amazing and the rooms were spotless
The spa area was amazing and the rooms were spotless
FAQs about The Gainsborough Bath Spa - Small Luxury Hotels of the World
Is parking available at the property?
Nearby parking is available for GBP 40 per day, located approximately 1969 feet away from the hotel. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
English breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately GBP 40 per person.
What are the standard check-in and check-out times?
Check-in time is from 4:00 PM to 11:59 PM, and check-out time is at 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, guests are encouraged to contact the property for specific details.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Bath, just steps from Thermae Bath Spa and Little Solsbury Hill. It is 0.1 miles from the Botanical Gardens at Victoria Park and The Little Theatre Cinema.
Does the property have a swimming pool?
Yes, the hotel features an indoor swimming pool. Pool access is available from 7:00 PM to 9:00 PM.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 710.9205572753906USD
- 2026-09-06: 403.08175459594725USD
- 2026-09-07: 292.53324273376467USD
- 2026-09-08: 269.71744616394045USD
- 2026-09-09: 508.74473428955076USD
- 2026-09-10: 395.62948518676757USD
- 2026-09-11: 390.09103767089846USD
- 2026-09-12: 613.2229569702148USD
- 2026-09-13: 293.92684830322264USD
- 2026-09-14: 505.74624674072265USD
- 2026-09-15: 420.17476400756834USD
- 2026-09-16: 500.5634USD
- 2026-09-17: 360.144547076416USD
- 2026-09-18: 741.583246899414USD
- 2026-09-19: 927.5346294555663USD
- 2026-09-20: 383.262USD
- 2026-09-21: 365.81647336425783USD
- 2026-09-22: 358.1080565612793USD
- 2026-09-23: 418.78989516601564USD
- 2026-09-24: 319.83952250976563USD
- 2026-09-25: 501.74826334228516USD
- 2026-09-26: 739.4735309082031USD
- 2026-09-27: 302.848057623291USD
- 2026-09-28: 317.56751249389646USD
- 2026-09-29: 332.83300399780273USD
- 2026-09-30: 309.45940368041994USD
- 2026-10-01: 305.5569749206543USD
- 2026-10-02: 428.78485366210936USD
- 2026-10-03: 522.7377116271973USD
- 2026-10-04: 252.87312337036133USD
- 2026-10-05: 307.8455368713379USD
- 2026-10-06: 262.8681173095703USD
- 2026-10-07: 301.35129486694336USD
- 2026-10-08: 328.83502059936524USD
- 2026-10-09: 386.80592164916993USD
- 2026-10-10: 481.75827546386716USD
- 2026-10-11: 248.64862302246092USD
- 2026-10-12: 247.87562640075683USD
- 2026-10-13: 274.32428911743165USD
- 2026-10-14: 284.1566523223877USD
- 2026-10-15: 338.83001453857423USD
- 2026-10-16: 399.79940313720704USD
- 2026-10-17: 512.7427531311035USD
- 2026-10-18: 295.94590080566405USD
- 2026-10-19: 274.8620852264404USD
- 2026-10-20: 269.86460597839357USD
- 2026-10-21: 247.76841097717286USD
- 2026-10-22: 247.2972656463623USD
- 2026-10-23: 316.8410349609375USD
- 2026-10-24: 443.2431991027832USD
- 2026-10-25: 241.87863358154297USD
- 2026-10-26: 245.94590827026366USD
- 2026-10-27: 243.87764300231933USD
- 2026-10-28: 245.94590827026366USD
- 2026-10-29: 235.7642USD
- 2026-10-30: 310.81924968261717USD
- 2026-10-31: 394.80192388916015USD
- 2026-11-01: 237.8377994567871USD
- 2026-11-02: 229.72970836486817USD
- 2026-11-03: 232.88315321350098USD
- 2026-11-04: 240.87913773193358USD
- 2026-11-05: 266.8661007080078USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Spa facility access is available to guests at no charge from 8 AM-10 AM and from 7-9 PM daily. Guests who wish to access spa facilities between 10 AM and 7 PM may book a Spa Village Experience granting 3 hours access for GPB 70 per guest.
- Pool access available from 7:00 PM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Fee for English breakfast: approximately GBP 40 per person
- Nearby parking fee: GBP 40 per day (1969 ft away)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Dry cleaning
General
Restaurant
Non-smoking rooms
Sauna
Massage
Spa & wellness centre
Allergy-free room available
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activities
Swimming pool
Golf course (nearby)
Cycling
Hiking
Pool indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
Services
Business centre
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Internet
Free wi-fi
Parking
Parking