Name: Fairfield Inn & Suites by Marriott Abingdon
Address: 923 East Main Street, Abingdon, Virginia, United States of America, Abingdon, Virginia, US
Price range: US$124–US$504 per night
Rating: 9.08

What guests think

Fairfield Inn & Suites by Marriott Abingdon earns frequent praise for very clean, comfortable rooms and friendly staff, with a convenient location near I-81 and area dining, making it a reliable stop for overnight stays and visits.

Amenities like the pool and fitness room are appreciated. Some guests found breakfast mediocre, noted a $7 parking fee, and reported occasional noise or housekeeping lapses. Overall, it suits travelers seeking a straightforward, low-stress stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the fitness center and indoor pool; several families enjoyed using them. Some disliked the $7 parking fee and mentioned minor issues like a tricky parking exit, strong pool chlorine, or an inoperable fireplace.

Related guest reviews

8

Sara

6 Jun 2025

·

Stayed 3 nights

Clean and comfortable room and facility. 10 year old enjoyed the pool. The only downside was the breakfast didn’t have very many options. We ended up getting breakfast out. Employees were friendly and helpful . Good experience

10

Stephen

21 Apr 2024

·

Stayed 1 night

Excellent hotel for family stay. Children loved the pool. Breakfast items were available even for a 5 am departure.

8

Martin

3 Feb 2025

·

Stayed 1 night

The hotel was fine, but to charge us $7 a day for parking in an open lot that was not full and not tell us about it in advance seems pretty crappy. Don't offer me the free breakfast... just let me park.

10

Bary

5 Jan 2025

·

Stayed 2 nights

I wish you had the fireplace operating.

10

Veronica

11 Oct 2025

·

Stayed 1 night

They charge $7 for parking in the standard parking spaces. Otherwise, everything was good.

8

Pamela

19 Feb 2023

·

Stayed 1 night

The room was very roomy. The facility was very clean. Breakfast was very good. The pool had way too much chlorine in it. My grandkids would normally be in a pool for a couple of hours. They were ready to get out after 30 minutes.

10

Merethe

16 Aug 2024

·

Stayed 8 nights

Great breakfast, service, all facilities, gym, great staff - loved it

10

Prinsez

18 Aug 2025

·

Stayed 2 nights

traffic pattern mashes it hard to get out of parking driveway

10

Lisa

6 Jun 2025

·

Stayed 1 night

Great, roomy hotel room. Nice fitness center and breakfast.

10

Gregory

11 Sept 2023

·

Stayed 2 nights

We stayed at the Fairfield Inn in Abingdon to bike the Virginia Creeper Trail. We could not have been more pleased with our accommodations. The Fairfield Inn was immaculately clean, the staff friendly, the exercise room had high quality machines and again was very clean, the free breakfast delicious. We didn’t use the indoor pool but it looked very nice. We will definitely stay there again when visiting the area.

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Cleanliness

Cleanliness is a strong point across many reviews, with rooms and common areas noted as spotless. A few guests reported lapses such as missed service, leftover items, bugs, or minor bathroom issues.

Related guest reviews

10

Jill

16 Oct 2023

·

Stayed 3 nights

This hotel looked like the newest in town. Very clean, great breakfast, nice staff!

10

Cadie

30 Nov 2025

·

Stayed 1 night

Overall it was great. Front desk at checkin was super friendly, checkout was rude. Bathroom could’ve used a little attention, a few hairs on floor, a tile nearly breaking off the wall, and one roll of toilet paper (the other was basically empty). Luckily it was just two of us to pretty much just sleep and go.

6

Jana

28 Dec 2023

·

Stayed 1 night

The ratings overall would be much higher if we hadn’t found the previous guest’s dirty socks on the floor. It made us question if the room had even been cleaned.

4

ellen

23 Apr 2024

·

Stayed 7 nights

The desk workers wanted to pass the buck, I sent emails to management regarding my stay….never answered. Laundry services available, but no change in the building….the building is excellent, staff, no. I had bugs in my room….I found a bite on my tummy….Realize I stayed for 1 week visiting family. I asked if my niece could bring my great niece to play in the pool, no….the pool was used 1 time I seen in that week besides being used by myself. With taxes I paid over $925 for this week….oh and food….seriously it was terrible. Everything was premade….yuck. And coffee or hot water were not available like in most hotels. Will I stay here w this chain again, absolutely NOT!

10

Nicole

20 Oct 2023

·

Stayed 1 night

Very clean Women who checked us in was super friendly and informative

10

Steve

9 Mar 2025

·

Stayed 1 night

room was roomy & very clean

10

Teresa

4 Nov 2023

·

Stayed 1 night

This hotel was clean and had everything we needed for our stay. Would stay here again.

10

Crystal

26 Feb 2025

·

Stayed 1 night

Very friendly staff. Very clean

10

Steve

13 Jun 2025

·

Stayed 1 night

This is the cleanest hotel I have Ever stayed in! The decor, bedding and carpets all look brand new and fresh. Bathrooms are pristine. Upon arrival, we were given an option of which floor we wanted. It is quiet and beds were comfy. Given a map and list of dining options. Complimentary breakfast was delicious.After traveling all day, this is all you could want and more!

10

Vicki

15 Dec 2023

·

Stayed 1 night

The hotel is very clean, my # 1 criteria. It is decorated nicely. Staff is pleasant.

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Rooms

Rooms are spacious and comfortable, with modern decor and supportive mattresses; many found them quiet. Some noted door or hallway noise, a noisy ice machine, and frustrations with bed type assignment or a lack of USB ports.

Related guest reviews

10

Yasuhiro

30 Aug 2024

·

Stayed 1 night

Safe and quiet

6

carol

14 Apr 2025

·

Stayed 1 night

I had confirmed reservation for two queen beds. Was told none were available and I had to get one King bed. My husband and I are both restless sleepers so I had specifically wanted two beds. They said because I had booked through a third-party. I was at the bottom of the totem pole and FA Fairfield member wanted that queen room they would get it. I was not happy. They did reluctantly give me my confirmed price. Also, I counted 22 outlets in the room, but I could not find one USB port in the king suite and sadly did not have my adapter with me.

8

Michael

23 Jun 2025

·

Stayed 2 nights

Staff was really nice. I really appreciate all of them. The breakfast was not very good thoughWe stayed there for two days and they had these cheesy omelettes which were kind of runny and lukewarm. The cereal was good. No waffle machine. And the orange juice was the tangy juice stuff. The rooms were really quiet, except that they don’t have stoppers on the door to stop them from slamming so there are doors banging around late at night. Also, the ice machine on the fifth floor was going gangbuster the whole time. I brought a fan with me and that helped quite a bit, but I could still hear it two doors down. The bathroom was nice. Had two sinks I think. There’s a refrigerator in the room and there were no bugs in the room at all. So I do recommend this place for sure. If I were to come back, I would probably stay here again. Related to the area and not the property: If you’re coming to ride the creeper trail, then I’d suggest saving your money on the shuttle and just parking yourself in Damascus and riding your bike up and then back down. It’s doable if you are an avid cyclist. I darn your suffocated in that bus on the way there. Not recommended. If you do take the shuttle sit in the front.

10

Sheila Elisabeth

3 Jul 2025

·

Stayed 6 nights

I enjoyed my stay - everyone was friendly and the room was perfect.

10

Sandy

14 Oct 2025

·

Stayed 1 night

Very comfortable rooms.

8

David

31 May 2025

·

Stayed 1 night

Hallway AC too noisy. It’s on/off cycling and volume kept me awake.

10

April

26 May 2024

·

Stayed 1 night

Excellent hot water and water pressure. Mattress was fabulous. Had a great nights sleep and was ready to hit the road again the next day!

10

Marlee

29 Dec 2023

·

Stayed 1 night

Property is in new condition. Large room and bathroom.

10

Steve

9 Mar 2025

·

Stayed 1 night

room was roomy & very clean

10

Lisa

6 Jun 2025

·

Stayed 1 night

Great, roomy hotel room. Nice fitness center and breakfast.

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Service

Staff are widely described as friendly, helpful, and efficient, with quick check-in and responsive problem-solving. A few reports cite rudeness, poor communication during disruptions, and billing or refund disputes.

Related guest reviews

10

Valerie Reece

3 Oct 2023

·

Stayed 1 night

Front desk staff was awesome.

4

Kathy

30 Sept 2024

·

Stayed 2 nights

When we arrived at the hotel the power was out. Hurricane Helene had hit. Although we had called ahead to be certain everything in Abingdon was safe and okay before going, the power was still on at that time so no one could know that shortly that would no longer be the case. We had to carry luggage up pitch black stairs. No help from anyone on staff. We were told breakfast would be served the next morning, regardless of the circumstances. That was not true. No offers were made to discount the rate, to adjust for the lack of power and a/c, to even address it in any way. The key cards were just handed over. I am certain the staff was in distress trying to adjust to the situation, but the absolute lack of assistance or concern or even an offer to adjust the hotel rates under the circumstances was unexpected.

2

Brooke

7 Aug 2024

·

Stayed 1 night

Unless you have money to blow, do not book at this hotel! It has been a nightmare. I prepaid via Hotels.com then arrived at the hotel where they had no internet so could not properly check us in. I had to give my credit card for “incidentals” which they hand wrote on a piece of paper. I specially told them I had prepaid which the woman at the desk thanked me for. The thanks I got was they charged my card for the full amount (which I already paid) & REFUSE TO REFUND. When we contacted them about their error, they were rude and unprofessional & said I had to contact Hotels.com. They refuse to refund even after being contacted by Hotels.com letting them know I did in fact pay. They’re scamming their customers with false charges & refusing to correct it. Be safe & go somewhere else!

8

Joseph

16 Sept 2024

·

Stayed 1 night

Pleasant staff upon check in and provided info sheet on local eateries. Staff was very responsive to our concern on bed linens and quickly moved us to an upgraded room.

10

Cadie

30 Nov 2025

·

Stayed 1 night

Overall it was great. Front desk at checkin was super friendly, checkout was rude. Bathroom could’ve used a little attention, a few hairs on floor, a tile nearly breaking off the wall, and one roll of toilet paper (the other was basically empty). Luckily it was just two of us to pretty much just sleep and go.

10

Katherine

21 Sept 2025

·

Stayed 1 night

Clean and comfortable. Front desk staff were super friendly

10

Richard

4 May 2025

·

Stayed 1 night

Nice hotel with friendly and supportive staff.

10

David

22 Jun 2025

·

Stayed 1 night

The staff here were absolutely amazing. They were very friendly and helpful with anything I needed. We asked some local food recommendations and they lead us to an amazing restaurant. We definitely will stay here next time were in Abingdon.

10

Caroline

17 May 2025

·

Stayed 1 night

Fastest check in service

6

David

10 May 2024

·

Stayed 2 nights

We normally stay at this property when visiting the college nearby and we have a nice stay. We’ve stayed at this property about 5-6 times in the past year and a half and we’ve had a great experience. This time around it it was quite different. We had a change of plans and we wanted to stay just one night instead of two. We let the hotel staff know at noon time and after dithering back and forth with managers and regional manager and several calls to Expedia to assist, the hotel said no, we can’t refund your one extra night because it was prepaid was their final answer. Yes, that doesn’t make sense. On top of that, before we left, I attempted to iron my shirt and a black substance on the iron ruined it. So I am out a Polo shirt and a one night charge. Now they have lost our business for the next 3 years staying anywhere from 6 to 8 nights a year for the upcoming college years. Not good (or smart) customer service.

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Location

Conveniently located near I-81 and close to downtown Abingdon, restaurants, and the Barter Theatre. One reviewer noted the parking lot exit can be tricky due to traffic patterns.

Related guest reviews

10

Brenda

10 Feb 2025

·

Stayed 1 night

location is great

10

Brenda

28 Jan 2024

·

Stayed 2 nights

Great location!

10

Vicki

18 Nov 2023

·

Stayed 1 night

It is right off interstate and easy to get to. It is very close to the shops downtown as well as minutes away from the Barter Theatre. I’m a big one for cleanliness and it met my stds very well.

10

John

14 Apr 2025

·

Stayed 1 night

Very nice and convenient to restaurants and shopping

10

Cassandra

29 Jun 2025

·

Stayed 1 night

Excellent location

8

Alton

2 Jul 2025

·

Stayed 1 night

Great location, friendly staff, the breakfast wasn't the best but at least there was a variety to choose from.

10

Oreno

26 Apr 2025

·

Stayed 1 night

Easy to locate, close to great restaurants, very nice staff, very clean and modern.

10

Glendacile

27 Nov 2023

·

Stayed 1 night

Always a convenient comfortable stop in our travels.

10

Prinsez

18 Aug 2025

·

Stayed 2 nights

traffic pattern mashes it hard to get out of parking driveway

10

Cynthia

23 Apr 2025

·

Stayed 1 night

Great stop right off of I 81. Lots of great restaurant choices nearby.includes breakfast!

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws frequent praise for being tasty and well-stocked, with occasional gluten-free or early options. Several guests, however, found it mediocre or limited, citing no waffle maker or watered-down juices.

Related guest reviews

8

Sara

6 Jun 2025

·

Stayed 3 nights

Clean and comfortable room and facility. 10 year old enjoyed the pool. The only downside was the breakfast didn’t have very many options. We ended up getting breakfast out. Employees were friendly and helpful . Good experience

10

Stephen

21 Apr 2024

·

Stayed 1 night

Excellent hotel for family stay. Children loved the pool. Breakfast items were available even for a 5 am departure.

10

Michael

3 Sept 2025

·

Stayed 2 nights

Very nice hotel, especially for the price. Very spacious and clean rooms. Breakfast was great and staff was attentive and helpful.

8

Michael

23 Jun 2025

·

Stayed 2 nights

Staff was really nice. I really appreciate all of them. The breakfast was not very good thoughWe stayed there for two days and they had these cheesy omelettes which were kind of runny and lukewarm. The cereal was good. No waffle machine. And the orange juice was the tangy juice stuff. The rooms were really quiet, except that they don’t have stoppers on the door to stop them from slamming so there are doors banging around late at night. Also, the ice machine on the fifth floor was going gangbuster the whole time. I brought a fan with me and that helped quite a bit, but I could still hear it two doors down. The bathroom was nice. Had two sinks I think. There’s a refrigerator in the room and there were no bugs in the room at all. So I do recommend this place for sure. If I were to come back, I would probably stay here again. Related to the area and not the property: If you’re coming to ride the creeper trail, then I’d suggest saving your money on the shuttle and just parking yourself in Damascus and riding your bike up and then back down. It’s doable if you are an avid cyclist. I darn your suffocated in that bus on the way there. Not recommended. If you do take the shuttle sit in the front.

8

Alicia

13 Jun 2023

·

Stayed 1 night

Everything was nice, but the complimentary breakfast wasn' t that great. The waffles were the ones with little crunches of sugar and my kids and I didn't like them. The apple juice and milk was watered down and there wasn't many options. It was well kept up and stocked and looked clean, just needs better choices.

10

Scott

23 Sept 2024

·

Stayed 3 nights

Had a wonderful stay. Beautiful room with comfy beds, very quiet. Breakfast choices were good and hot. Looking forward to my next visit.

10

Matona

22 Jun 2025

·

Stayed 1 night

Super friendly and helpful staff; comfortable and clean room; nice breakfast with gluten free options. Recommended

10

Morgan

14 Feb 2025

·

Stayed 1 night

Great hotel for a quick overnight stay. We enjoyed the breakfast bar. Pool area looked nice but we weren't there long enough to enjoy it. The beds were comfortable and the room was overall clean.

10

Michael

28 Jul 2025

·

Stayed 1 night

Great, quality lodging compared to the other choices for the same price. The breakfast was fantastic! Pre-made pancakes, cheese omelette's, scrambled eggs, turkey sausage, oatmeal. I saw people complain about the $7 parking fee in previous posts. Not sure if we will get charged or not. If so, it's not a big deal to us. We travel a lot and feel that the price paid was fair for the quality.

10

Rhonda

16 Oct 2023

·

Stayed 2 nights

The front end clerk was outstanding and super helpful. The breakfast was fresh and the staff was friendly.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $131	9 $163	10 $144	11 $200	12 $202
13 $125	14 $130	15 $206	16 $218	17 $314	18 $429	19 $504
20 $164	21 $131	22 $148	23 $134	24 $156	25 $213	26 $172
27 $124	28 $138	29 $151	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1 $191	2 $236	3 $215
4 $124	5 $182	6 $202	7 $201	8 $207	9 $281	10 $287
11 $129	12 $167	13 $187	14 $175	15 $177	16 $250	17 $244
18 $138	19 $164	20 $196	21 $194	22 $176	23 $236	24 $210
25 $130	26 $138	27 $143	28 $138	29 $172	30 $167	31 $169

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About this property

Location

Guest reviews

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What guests think

Property policies

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FAQs about Fairfield Inn & Suites by Marriott Abingdon

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