Name: Hotel Hacienda Cancun
Address: Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.1

Guest reviews

7.1

Good

Based on 1,432 verified reviews

Who stays here?

Business

14%

Couple

23%

Family

37%

Group

15%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

Hotel Hacienda Cancun is a basic, budget-friendly option in a central downtown location, with friendly front-desk staff and a small pool, suitable for short stays when you want easy access to bus links, markets, and local eateries.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Aldrin

Dec 8, 2025

·

Stayed 1 night

Todo excelente

8

Chiara Anna

Oct 26, 2025

·

Stayed 4 nights

I liked the position and the swimming pool even if it could be better cleaned... I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception. Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure.

2

Bronagh

Jul 30, 2025

·

Stayed 1 night

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.

6

Margarita Guerra

Jun 28, 2025

·

Stayed 1 night

No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.

10

Franck

Apr 2, 2025

·

Stayed 7 nights

Super hotel, if you want to go in Cancun and close to downtown it's the best one

Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancun, Quintana Roo, Mexico

Location

With a stay at Hotel Hacienda Cancun, you'll be centrally located in Cancun, a 4-minute walk from Las Palapas Park and a 3-minute drive from Kabah Urban Park. This hotel is 2.4 mi (3.8 km) from Cancun Mall and 9 mi (14.5 km) from Yamil Lu'um Archaeological Zone.

Xbalamqué Theater(0.1 miles)

Las Palapas Park(0.2 miles)

Mercado 28(0.3 miles)

Plaza 28(0.6 miles)

Benito Juarez Municipal Building(0.6 miles)

Mercado 23(0.6 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 18:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided.

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Guests are encouraged to contact the property ahead of time for early or late check-in/check-out arrangements.

The hotel is centrally located in Cancun, just a 4-minute walk from Las Palapas Park and a 3-minute drive from Kabah Urban Park. It is 2.4 miles from Cancun Mall and 9 miles from Yamil Lu'um Archaeological Zone.

The property features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Up to 2 children aged 11 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hotel Hacienda Cancun

Amenities

Property description

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