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Hotel Luma by Kavia

$47

/ night

Avg. for September

Hotel Luma by Kavia - Interior entrance

Hotel Luma by Kavia - Room

Hotel Luma by Kavia - Room

Hotel Luma by Kavia - Reception

Hotel Luma by Kavia - Restaurant

Prices for Hotel Luma by Kavia

Select dates to see prices and availability

$47

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Luma by Kavia average $42 in June, the cheapest month, and $52 in December, the most expensive, based on the last 12 months.

Average nightly price at Hotel Luma by Kavia by month, last 12 months (USD)
Month	Average price
January	$49
February	$50
March	$49
April	$48
May	$44
June	$42
July	$45
August	$48
September	$47
October	$46
November	$45
December	$52

Most expensive: December (~$52)

Cheapest: June (~$42)

About this property

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Parking
Restaurant
Family Room
Tour Desk
Housekeeping
Luggage Storage

Location

CLAVELES MANZANA 4 LOTE 1, 3, 3-A, 5 Y 31 109 SM 22, Cancun, Quintana Roo, Mexico

Las Palapas Park (0.1 miles)

Benito Juarez Municipal Building (0.3 miles)

Ceviche Square (0.3 miles)

Xbalamqué Theater (0.4 miles)

Mercado 23 (0.6 miles)

Plaza 28 (0.7 miles)

More location info

Room options

15

Deluxe Room

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Private Bathroom

15

Standard Room

Room details

1 Full Bed

Sleeps 2

258 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

15

Double Room

Room details

2 Full Beds

Sleeps 4

280 ft²

Air Conditioning

Wi-Fi (Free)

Private Bathroom

15

Deluxe Double Room

Room details

2 Full Beds

Sleeps 4

Air Conditioning

Wi-Fi (Free)

Private Bathroom

Guest reviews of Hotel Luma by Kavia

8

Good

Based on 533 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Hotel Luma by Kavia is praised for its central location near the ADO bus station, modern rooms, and friendly staff, while recurring downsides include late-night noise from nearby bars and occasional elevator or A/C issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Across many reviews, Hotel Luma by Kavia is praised for its central location near the ADO bus station, modern rooms, and friendly staff, while recurring downsides include late-night noise from nearby bars and occasional elevator or A/C issues.

Rooms work well for short stays, though layouts can feel compact and some find the mattresses firm. Facilities are basic with no pool and few extras. Breakfast feedback is mixed, ranging from satisfying to underwhelming with small portions or weak flavors. Expect a simple, well-located base suited to short, value-focused stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with no pool and few extras. Several reviews note elevator outages and occasional A/C performance issues.

Related guest reviews

6

Maribel

Aug 4, 2025

·

Stayed 1 night

No servían los elevadores , muy cansado subir escaleras a la habitación

No servían los elevadores , muy cansado subir escaleras a la habitación

8

Juan Rafael

Nov 29, 2025

·

Stayed 1 night

No servian los elevadores , y nos toco el 3er piso!!!

No servian los elevadores , y nos toco el 3er piso!!!

8

Bruno

Jul 20, 2025

·

Stayed 1 night

El aire acondicionado de la habitación tardaba en enfriar. Fuera de eso excelente para estancias cortas.

El aire acondicionado de la habitación tardaba en enfriar. Fuera de eso excelente para estancias cortas.

6

Angel

Oct 31, 2024

·

Stayed 2 nights

Lo bueno: Está situado en el centro de Cancún a unas cuadras de la ADO, muy cerca de Soriana y Chedraui y a pie de calle se puede tomar el autobús que lleva a playa Fórum, zona hotelera, centro comercial La Isla, playa Delfines, etc. Las habitaciones exteriores tienen un pequeño balcón para poder ver la ciudad. El desayuno incluido es bueno y la atención del joven en el restaurante es excelente e inmaculada. Lo malo: las habitaciones son algo reducidas, no cuenta con alberca, no tiene caja de seguridad y, si necesitas una segunda llave, te pide $100.00 de depósito. Tuvieron que configurar el control remoto del aire acondicionado porque no enfriaba. Costo/beneficio: algo caro para el tipo de establecimiento. En general, es un buen hotel y sí volvería a alojarme ahi, aunque recomendaría una habitación que dé a la avenida Tulum o que sea interior, pues el ruido del antro en la calle Claveles, ubicado frente al hotel, dura hasta las 5:00 AM y no deja dormir.

Lo bueno: Está situado en el centro de Cancún a unas cuadras de la ADO, muy cerca de Soriana y Chedraui y a pie de calle se puede tomar el autobús que lleva a playa Fórum, zona hotelera, centro comercial La Isla, playa Delfines, etc. Las habitaciones exteriores tienen un pequeño balcón para poder ver la ciudad. El desayuno incluido es bueno y la atención del joven en el restaurante es excelente e inmaculada. Lo malo: las habitaciones son algo reducidas, no cuenta con alberca, no tiene caja de seguridad y, si necesitas una segunda llave, te pide $100.00 de depósito. Tuvieron que configurar el control remoto del aire acondicionado porque no enfriaba. Costo/beneficio: algo caro para el tipo de establecimiento. En general, es un buen hotel y sí volvería a alojarme ahi, aunque recomendaría una habitación que dé a la avenida Tulum o que sea interior, pues el ruido del antro en la calle Claveles, ubicado frente al hotel, dura hasta las 5:00 AM y no deja dormir.

10

Roberto

Dec 20, 2025

·

Stayed 1 night

Todo bien, cerca del Ado, económico y bien armado. Lo único malo es que no servía el elevador

Todo bien, cerca del Ado, económico y bien armado. Lo único malo es que no servía el elevador

8

Melissa S

Sep 23, 2024

·

Stayed 10 nights

I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.

I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.

6

Triston

Sep 18, 2023

·

Stayed 5 nights

Going to be fair here I took the cheap route and paid for it. I had to travel alone and didn't want to spend way to much. The A/C doesn't blow cold and when I asked for it to be looked at I'm certain no one came to fix it because it got weaker as time went on. The breakfast was super bland. And the staff looked very lifeless. I wouldn't do this to myself again. Unless you like a luke warm room, this isn't the place for you when it's already 1000 degrees outside!

Going to be fair here I took the cheap route and paid for it. I had to travel alone and didn't want to spend way to much. The A/C doesn't blow cold and when I asked for it to be looked at I'm certain no one came to fix it because it got weaker as time went on. The breakfast was super bland. And the staff looked very lifeless. I wouldn't do this to myself again. Unless you like a luke warm room, this isn't the place for you when it's already 1000 degrees outside!

6

israel

Aug 26, 2023

·

Stayed 1 night

Hotel remodelado o nuevo. Bonito. Cerca de la central. Pero no tiene piscina. Y mienten porque dice q tienen tv de 50 y llegas al cuarto y tiene una pequeña pantalla d 32. En mi caso solo reserve para llegar a descansar de pasada y ver tv. Así q mala experiencia. Además q la ventana da al cuarto de enfrente 😂. No puedes abrir la cortina.

Hotel remodelado o nuevo. Bonito. Cerca de la central. Pero no tiene piscina. Y mienten porque dice q tienen tv de 50 y llegas al cuarto y tiene una pequeña pantalla d 32. En mi caso solo reserve para llegar a descansar de pasada y ver tv. Así q mala experiencia. Además q la ventana da al cuarto de enfrente 😂. No puedes abrir la cortina.

6

Wen

Sep 26, 2023

·

Stayed 3 nights

El hotel no cuenta con piscina, el aire acondicionado no da abasto es muy pequeño,

El hotel no cuenta con piscina, el aire acondicionado no da abasto es muy pequeño,

8

webert

Aug 15, 2025

·

Stayed 1 night

Good hotel, great location near ADO station, restaurantes, night market, supermarkets. The only negative comment is that the elevator is not working, and staying on the 3rd floor with heavy suitcases can be a problem.

Good hotel, great location near ADO station, restaurantes, night market, supermarkets. The only negative comment is that the elevator is not working, and staying on the 3rd floor with heavy suitcases can be a problem.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews commonly highlight clean rooms and a tidy property. A few guests reported issues such as stained linens, dust, worn towels, or a stray cockroach.

Related guest reviews

2

Estefanía

Mar 10, 2025

·

Stayed 1 night

El peor hotel que he visto, excesivamente sucio y cochino; el escusado estaba sucio (tenía popo pegada de que no lo lavaron y sábanas con manchas de fluidos). Cabe mencionar que me dio tanto asco que no me quedé y preferí perder el dinero de la reservación. Definiría el hotel como un motel que se hace pasar por hotel ejecutivo.

El peor hotel que he visto, excesivamente sucio y cochino; el escusado estaba sucio (tenía popo pegada de que no lo lavaron y sábanas con manchas de fluidos). Cabe mencionar que me dio tanto asco que no me quedé y preferí perder el dinero de la reservación. Definiría el hotel como un motel que se hace pasar por hotel ejecutivo.

8

VERONICA

Dec 30, 2022

·

Stayed 1 night

Muy buena ubicación, cerca de todo, pero hubo mucho ruido, la recámara pegada a la calle, y nos salió una cucaracha

Muy buena ubicación, cerca de todo, pero hubo mucho ruido, la recámara pegada a la calle, y nos salió una cucaracha

10

Hiram

Nov 21, 2024

·

Stayed 1 night

Todo muy limpio, el hotel es nuevo, todo funciona correctamente y la ubicación es súper privilegiada, a unos pasos de muchas tiendas y restaurantes, y ah 5 minutos de la playa en el bus o auto

Todo muy limpio, el hotel es nuevo, todo funciona correctamente y la ubicación es súper privilegiada, a unos pasos de muchas tiendas y restaurantes, y ah 5 minutos de la playa en el bus o auto

10

Marcaus

Jun 12, 2025

·

Stayed 1 night

Very modern and clean facility, my only complaints would be the mattress is stiff an only a sheet to sleep with.

Very modern and clean facility, my only complaints would be the mattress is stiff an only a sheet to sleep with.

10

ana

Dec 8, 2024

·

Stayed 1 night

I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!

I really liked how clean and convenient it was to everything..transportation, food, shopping and activities! I mostly liked that shower!!! so spacious and clean!! thanks!

8

Dayhath

Mar 19, 2024

·

Stayed 3 nights

I liked how close it was to the ADO bus transportation. It was really convient and easy to walk to. Our pillows looked dirty the first day. I don't know what that was about.

I liked how close it was to the ADO bus transportation. It was really convient and easy to walk to. Our pillows looked dirty the first day. I don't know what that was about.

10

Danny

Nov 13, 2025

·

Stayed 4 nights

Muy limpia la habitación

Muy limpia la habitación

10

Gabriela

Feb 2, 2026

·

Stayed 6 nights

Boa limpeza e funcionários muito solícitos e educados. Boa localização.

Boa limpeza e funcionários muito solícitos e educados. Boa localização.

2

Samuel

Oct 14, 2023

·

Stayed 1 night

Water pressure is so bad (weak). Bed and pillow sheets are dirty.

Water pressure is so bad (weak). Bed and pillow sheets are dirty.

8

Alan

Feb 21, 2024

·

Stayed 1 night

Todo el lugar tenía buena pinta, solo que la limpieza de las sabanas de la cama estaban manchadas, y la habitación con algo de polvo.

Todo el lugar tenía buena pinta, solo que la limpieza de las sabanas de la cama estaban manchadas, y la habitación con algo de polvo.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are contemporary and reasonably comfortable, with spacious showers, but soundproofing is weak and nightclub or street noise affects some stays; a few mention firm mattresses or compact layouts.

Related guest reviews

4

emmanuel

Mar 6, 2024

·

Stayed 1 night

Extremely noisy street and couldn’t sleep ! You could hear the music all night and it was a Monday .

Extremely noisy street and couldn’t sleep ! You could hear the music all night and it was a Monday .

6

Frank

Feb 19, 2025

·

Stayed 1 night

Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.

Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.

8

Douglas

Jan 11, 2025

·

Stayed 2 nights

Noisy neighborhood bar that starts to play music at 10 p.m. and it doesn't stop until 04:00 Extremely difficult to sleep with the "thump, thump, thump" going all night. The hotel and room were good. I will not stay at this hotel in the future.

Noisy neighborhood bar that starts to play music at 10 p.m. and it doesn't stop until 04:00 Extremely difficult to sleep with the "thump, thump, thump" going all night. The hotel and room were good. I will not stay at this hotel in the future.

6

Diego Alejandro

Dec 31, 2023

·

Stayed 2 nights

Estuvo bien, sin embargo se escucha mucho ruido en la noche.Tiene poca insonorización.

Estuvo bien, sin embargo se escucha mucho ruido en la noche.Tiene poca insonorización.

10

robert

Mar 21, 2024

·

Stayed 4 nights

Big spacious rooms Very clean Good quality beds Good wifi, air conditioning Great location The only problem is that there is zero soundproofing - you can hear all of your neighbours talking easily. Just remember to bring earplugs and it will be a great choice. I would expect such a hotel to be double the price

Big spacious rooms Very clean Good quality beds Good wifi, air conditioning Great location The only problem is that there is zero soundproofing - you can hear all of your neighbours talking easily. Just remember to bring earplugs and it will be a great choice. I would expect such a hotel to be double the price

10

Orlando

Oct 21, 2025

·

Stayed 1 night

Espectacular, supera a los hoteles que le rodean, las habitaciones amplias, limpias, modernas, ya sea que estés por pocos días o varios días, lo recomiendo. El personal muy amable.

Espectacular, supera a los hoteles que le rodean, las habitaciones amplias, limpias, modernas, ya sea que estés por pocos días o varios días, lo recomiendo. El personal muy amable.

10

Norma

Apr 28, 2024

·

Stayed 1 night

Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks

Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks

10

John

Mar 13, 2025

·

Stayed 1 night

Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.

Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.

10

Joel Antonio

Oct 1, 2024

·

Stayed 1 night

El hotel está muy bonito y súper bien ubicado. Creo que valió la pena por el precio. La habitación es grande y la cama muy cómoda.

El hotel está muy bonito y súper bien ubicado. Creo que valió la pena por el precio. La habitación es grande y la cama muy cómoda.

8

Brian

Feb 6, 2025

·

Stayed 3 nights

NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.

NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, with quick, easy check-ins, though a few guests experienced rude or uninterested service.

Related guest reviews

6

Vinod K

Sep 29, 2025

·

Stayed 2 nights

Not very comfortable stay and staff not very friendly.

Not very comfortable stay and staff not very friendly.

10

Eduardo

Apr 1, 2022

·

Stayed 2 nights

The front desk agents are very helpful

The front desk agents are very helpful

6

Frank

Feb 19, 2025

·

Stayed 1 night

Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.

Check in man was uninterested. Let me stand there because he was apparently doing something on his desk. Not horrible but not welcoming. Room and bed were small but comfortable and the shower was the best.

4

lizzet

Jun 6, 2024

·

Stayed 2 nights

Las personas que te atienden son pésimas y groseras, nos trataron mal jamas volvere

Las personas que te atienden son pésimas y groseras, nos trataron mal jamas volvere

10

Mirko

Dec 7, 2023

·

Stayed 1 night

Great location, fast checkin, solid basic room. 312 is very quiet..

Great location, fast checkin, solid basic room. 312 is very quiet..

10

BRITTNAY KAYLEEN MEKASHA

Feb 1, 2025

·

Stayed 3 nights

Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.

Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.

10

Gabriela

Feb 2, 2026

·

Stayed 6 nights

Boa limpeza e funcionários muito solícitos e educados. Boa localização.

Boa limpeza e funcionários muito solícitos e educados. Boa localização.

8

Amy

Jan 8, 2026

·

Stayed 2 nights

Clean and friendly staffs Nice location for transportation and local food 😍

Clean and friendly staffs Nice location for transportation and local food 😍

8

Pedro

Sep 29, 2025

·

Stayed 1 night

El personal que nos recibió muy cordial y atenta a brindar apoyo a su alcance

El personal que nos recibió muy cordial y atenta a brindar apoyo a su alcance

2

Manuel

Feb 16, 2024

·

Stayed 6 nights

Horrible staff

Horrible staff

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AI-generated summary based on recent guest reviews

Location

Central downtown spot near the ADO bus station, restaurants, and shops, with easy public transport; several note feeling safe. A recurring downside is late-night noise from nearby bars and clubs.

Related guest reviews

10

carol

Feb 18, 2024

·

Stayed 1 night

The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.

The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.

10

Monica

Mar 2, 2025

·

Stayed 7 nights

Great place central to everything.

Great place central to everything.

10

naxiely

Jun 24, 2025

·

Stayed 1 night

El hotel muy bueno solo está alado de un bar y en la noche hay mucho ruido, pero todo bien, igual el desayuno rico

El hotel muy bueno solo está alado de un bar y en la noche hay mucho ruido, pero todo bien, igual el desayuno rico

10

Hiram

Nov 21, 2024

·

Stayed 1 night

Todo muy limpio, el hotel es nuevo, todo funciona correctamente y la ubicación es súper privilegiada, a unos pasos de muchas tiendas y restaurantes, y ah 5 minutos de la playa en el bus o auto

Todo muy limpio, el hotel es nuevo, todo funciona correctamente y la ubicación es súper privilegiada, a unos pasos de muchas tiendas y restaurantes, y ah 5 minutos de la playa en el bus o auto

10

Abdullah

Feb 16, 2025

·

Stayed 3 nights

Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.

Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.

10

John

Mar 13, 2025

·

Stayed 1 night

Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.

Very comfortable stay. Nice shower, comfy bed, and since we specifically asked for interior room had no noise even though you can walk right out of hotel and are right in the center. About a 7 minute walk to the ado station. The park nearby has tons of food stands to grab an elote and tons of other goodies.

8

Bola

Oct 24, 2024

·

Stayed 5 nights

Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful

Th location is great. Close to shopping and transportatio. Hotel is clean. Staff helpful

8

Nezil

Oct 14, 2025

·

Stayed 2 nights

Great location near to ADO bus station and restaurants in downtown Cancun

Great location near to ADO bus station and restaurants in downtown Cancun

10

Gregory

Feb 26, 2025

·

Stayed 2 nights

Great location. Close to the bus station, grocery and a pharmacy is you need it

Great location. Close to the bus station, grocery and a pharmacy is you need it

10

DANTE LUIS PARMA

Jul 25, 2024

·

Stayed 1 night

Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.

Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.

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AI-generated summary based on recent guest reviews

Dining

Hotel breakfast feedback is mixed: some found it good or adequate, while others criticized small portions or weak quality; café service varies.

Related guest reviews

4

Joyce

Mar 16, 2023

·

Room was modern and clean. However amenities of poor standard. no fridge, no coffee/tea provided in the room, 1 towel per person provided, tv poor quality picture. American breakfast was a joke - small portion adequate for a child not adult), price charged was different to advertised price different. Very loud night club next door, hotel should provide ear plugs or advise stayers to provide their own. Staff Miguel and Alejandro were polite, and helpful. But will not stay here again!

Room was modern and clean. However amenities of poor standard. no fridge, no coffee/tea provided in the room, 1 towel per person provided, tv poor quality picture. American breakfast was a joke - small portion adequate for a child not adult), price charged was different to advertised price different. Very loud night club next door, hotel should provide ear plugs or advise stayers to provide their own. Staff Miguel and Alejandro were polite, and helpful. But will not stay here again!

8

Claudia

Jan 14, 2024

·

Stayed 1 night

Bien situé dans le centre de Cancun. Proche gare ado et du R1 pour se rendre dans la zone hôtelliere. Propre, bon petit déjeuner. Très bien pour une nuit. Personnel agréable. Point negatif : mal isolé

Bien situé dans le centre de Cancun. Proche gare ado et du R1 pour se rendre dans la zone hôtelliere. Propre, bon petit déjeuner. Très bien pour une nuit. Personnel agréable. Point negatif : mal isolé

10

Alexandre

Mar 17, 2024

·

Stayed 1 night

Hôtel au top , nous sommes arrivés tard à l’aéroport , accueil à 22h . Chambre spacieuse. Petit déjeuner complet . Un super rapport qualité prix Je recommande

Hôtel au top , nous sommes arrivés tard à l’aéroport , accueil à 22h . Chambre spacieuse. Petit déjeuner complet . Un super rapport qualité prix Je recommande

10

Abdelwahab

Mar 20, 2025

·

Stayed 2 nights

Bin situé. Personnel de la réception accueillant et aimable. Seul point noir,: le petit déjeuner n’est pas terrible et le serveur désagréable.

Bin situé. Personnel de la réception accueillant et aimable. Seul point noir,: le petit déjeuner n’est pas terrible et le serveur désagréable.

10

Cesar

Oct 27, 2024

·

Stayed 3 nights

todo bien ,excepto por el ruido de la construccion pero de los demas excelente seria muy bueno la opcion de bufett para el desayuno. y asi los huespedes puedan desayunar con opciones y adquieran el servico del hotel. Los del restaurante muy buenos y muy buen sazon y servicio. Gracias

todo bien ,excepto por el ruido de la construccion pero de los demas excelente seria muy bueno la opcion de bufett para el desayuno. y asi los huespedes puedan desayunar con opciones y adquieran el servico del hotel. Los del restaurante muy buenos y muy buen sazon y servicio. Gracias

8

Lucia yazmin

Dec 14, 2023

·

Stayed 1 night

La estancia estuvo bien, queda muy cerca de la central de ADO, llegamos caminando con la maleta, tiene elevador, ubicado en una zona con restaurantes y tranquilo. El cuarto tiene lo básico, frigobar, agua caliente y smart TV. Desayunamos en el Restaurant del hotel y no estuvo rico, recomendaría mejor salir. Muy silencioso en la noche.

La estancia estuvo bien, queda muy cerca de la central de ADO, llegamos caminando con la maleta, tiene elevador, ubicado en una zona con restaurantes y tranquilo. El cuarto tiene lo básico, frigobar, agua caliente y smart TV. Desayunamos en el Restaurant del hotel y no estuvo rico, recomendaría mejor salir. Muy silencioso en la noche.

10

Verena

Mar 24, 2024

·

Stayed 1 night

Perfekt am ADO Busbahnhof gelegen. Man kann also vom Flughafen direkt mit dem Bus hinfahren. Sehr netter Concierge und einfaches einchecken. Ich hatte kurz vor unserem Abflug nach Mexiko ein Deluxe Doppelzimmer gebucht, um erstmal anzukommen vor der Weiterreise. (Deluxe, um einen Balkon zu haben, ich denke, das ist der einzige Unterschied zum normalen Doppelzimmer). Es war perfekt! Und dass, obwohl ich keinen Kontakt mehr hatte nach der Buchung, da ich ja im Flugzeug saß und erst um 23:00 ankam. Lange nach der regulären Zeit zum einchecken! Das Frühstück ist für 3,-€ p.P. klein, aber fein. Entweder Cerealien oder Obst, dazu Rührei Natur oder mit bacon/ham/egg, ganz nach Belieben. Dazu Kaffee und Tee so viel man möchte. Ich komme gerne wieder!

Perfekt am ADO Busbahnhof gelegen. Man kann also vom Flughafen direkt mit dem Bus hinfahren. Sehr netter Concierge und einfaches einchecken. Ich hatte kurz vor unserem Abflug nach Mexiko ein Deluxe Doppelzimmer gebucht, um erstmal anzukommen vor der Weiterreise. (Deluxe, um einen Balkon zu haben, ich denke, das ist der einzige Unterschied zum normalen Doppelzimmer). Es war perfekt! Und dass, obwohl ich keinen Kontakt mehr hatte nach der Buchung, da ich ja im Flugzeug saß und erst um 23:00 ankam. Lange nach der regulären Zeit zum einchecken! Das Frühstück ist für 3,-€ p.P. klein, aber fein. Entweder Cerealien oder Obst, dazu Rührei Natur oder mit bacon/ham/egg, ganz nach Belieben. Dazu Kaffee und Tee so viel man möchte. Ich komme gerne wieder!

10

Marina

Dec 19, 2025

·

Stayed 1 night

Ótimo custo benefício. Quarto grande, bom café da manhã.

Ótimo custo benefício. Quarto grande, bom café da manhã.

10

David

Feb 8, 2023

·

Stayed 1 night

muy buena atencion, excelente ubicacion y muy rico desayuno

muy buena atencion, excelente ubicacion y muy rico desayuno

6

Aurora S

May 5, 2025

·

Stayed 3 nights

O café da manhã super FRACO, não tinha nem queijo. E fomos acordado com um grande barulho vindo da rua as 5h30 da manhã, porem isso o hotel não tinha gerencia. Ponto positivo as pessoas da recepção super educados e com pronto atendimento a todos os nossos pedidos (chave da sacada, a porta estava aberta e mais travesseiros)

O café da manhã super FRACO, não tinha nem queijo. E fomos acordado com um grande barulho vindo da rua as 5h30 da manhã, porem isso o hotel não tinha gerencia. Ponto positivo as pessoas da recepção super educados e com pronto atendimento a todos os nossos pedidos (chave da sacada, a porta estava aberta e mais travesseiros)

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AI-generated summary based on recent guest reviews

6

FELIPE

Jun 10, 2026

·

Stayed 3 nights

M

M

6

Bola

May 28, 2026

·

Stayed 3 nights

Property is located in Tulum, downtown, accessible to transportation, restaurants and stores. Room is clean, but no amenities such as microwave and portable fridge. The staff are welcoming and nice.

Property is located in Tulum, downtown, accessible to transportation, restaurants and stores. Room is clean, but no amenities such as microwave and portable fridge. The staff are welcoming and nice.

8

Bonnie

Mar 31, 2026

·

Stayed 1 night

Located very close to the downtown bus station. We didn't have a car but I did notice a parking lot out the back. The only take away is that there was a night club across a side street and it was noisy at night.. and no pool.

Located very close to the downtown bus station. We didn't have a car but I did notice a parking lot out the back. The only take away is that there was a night club across a side street and it was noisy at night.. and no pool.

10

Omar

Feb 1, 2026

·

Stayed 1 night

Very convenient, fast check in and check out

Very convenient, fast check in and check out

10

jared

Jan 25, 2026

·

Stayed 1 night

Awesome

Awesome

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs about Hotel Luma by Kavia

Is parking available at the property?

Free self-parking is available on-site.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:00 to 22:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center, and approximately 17.5 km from Cancun International Airport.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not mentioned.

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Prices for upcoming dates

September 2026

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $64	19 $52
20 $49	21 $50	22 $48	23 $46	24 $46	25 $47	26 $47
27 $47	28 $47	29 $47	30 $48

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.