Name: Extended Suites Cancun Cumbres
Address: Avenida Cumbres, Supermanzana 311 Lote 8-05 Col. Pabellón Cumbrers, Cancun, Benito Juárez, Quintana Roo, Mexico, Cancun, Cancun South, MX
Price range: $52–$64 per night
Rating: 7.6

What guests think

Extended Suites Cancun Cumbres is a basic, budget-friendly stopover near the airport, with spacious rooms and convenient access to Walmart and restaurants, but feedback is mixed on cleanliness, humidity control, and the consistency of front-desk service.

Several guests found rooms clean and comfortable, quiet for a night, and good value. A recurring issue is high humidity leading to wet floors or musty smells, plus shower drainage problems and noisy ventilation or AC. Housekeeping is weekly rather than daily, towels can be worn, and kitchenettes lack utensils unless you pay extra. Expect a no-frills, convenient airport stay with trade-offs in comfort and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic facilities with self-service laundry and a pool; a few guests noted excessive chlorine or restricted access. Parking is free but spaces can be limited, and some felt it lacked security.

Related guest reviews

8

Mariel Lidia

Jul 29, 2025

·

Stayed 2 nights

En general bien; solo les reportamos la alberca com excesivo cloro.

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2

Naomi Balbina

May 13, 2023

·

Stayed 2 nights

No tiene acceso a la alberca no hay servicio de limpieza en habitación toallas muuuy sucias sin servicio de televisión Experiencia horrible

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4

Alessandro

Jan 1, 2025

·

Stayed 1 night

Pulito. Silenzioso. Comodo parcheggio interno. MA all'arrivo trovo l' aria condizionata a 18 gradi, la spengo e come conseguenza si forma una condensa talmente persistente da bagnare il pavimento e le superfici dei mobili per tutta la notte e fino al check-out. La cucina c'è però mancano tutti gli utensili, i piatti, i bicchieri, insomma non c'è niente, ma potete noleggiare il tutto ovviamente per un costo aggiuntivo. Non tornerei.

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10

Nashelly

Apr 1, 2023

·

Stayed 6 nights

La habitación es cómoda, cumple con la función. Deben saber que no hay utensilios de cocina en la habitación, compramos todo en el supermercado que está cruzando la calle aunque también venden algunos utensilios básicos en el hospedaje. Las almohadas son incómodas. Me gustó la lavandería de autoservicio en el hospedaje.

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4

Roberto

Dec 22, 2022

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Stayed 1 night

Me encontré con ropa sucia en el armario el baño tenía cabello y tapas de Shampoo la atención es mínima el estacionamiento inseguro y no se hacen responsables de nada así dice el anuncio

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10

Graciela Estela

Jun 22, 2024

·

Stayed 1 night

Excelente lugar muy bien equipado con cocinera y lavandería. El supermercado está muy cerca y también hay restaurantes y cines. La zona es segura y bien ubicada, además tiene estacionamiento.

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10

Francisco

Sep 24, 2023

·

Stayed 1 night

No funciona el sistema de alarma y detección de incendio

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10

Arturo

Apr 19, 2025

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Stayed 1 night

Comoda solo limitado de estacionamiento. No hay seguridad en el estacionamiento. Y la zona se siente poco segura

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10

Graciela Estela

Jun 28, 2024

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Stayed 1 night

Excelente ubicación cerca de supermercado restaurantes y cines. Muy bien equipado con cocinera. Hay disponibilidad de centro de lavado. El estacionamiento es gratuito

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8

Hakim

Mar 5, 2023

·

Stayed 1 night

Bien situé par rapport à l'aéroport (15 minutes en voiture). Personnel accueillant, serviable. et une réception ouverte 24h/24. La piscine n'est pas exceptionnelle et ils y avaient mis bien trop de javel dedans. Dans la chambre, il y avait une cuisine, mais absolument aucun couverts ou ustensiles, donc inutilisable pour nous ! La climatisation de la chambre faisait un bruit d'enfer, mais la literie était correcte. Conclusion, un peu cher pour les services proposés, mais parfait pour nous qui n'y restions qu'une nuit et qui devions prendre l'avion très tôt le matin.

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Cleanliness

Feedback is mixed: many found rooms clean, but recurring reports cite damp or sticky floors, musty odors, and occasional mold. Housekeeping is typically weekly rather than daily, and some towels or linens arrived stained or worn.

Related guest reviews

4

francisco

Sep 8, 2024

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Stayed 3 nights

the room smelled very damp. The room is only cleaned once every seven days, it is not cleaned daily. You come in and out of the hotel and no one says anything to you.

10

Travis

May 3, 2025

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Stayed 5 nights

Room was very clean, mostly quiet. Not much of a view as my room was directly across from Sam’s . There were several outstanding restaurants within walking distance of my building. 1/2 mile walk but well worth it. Staff were friendly and helpful. Using uber to get around is your best bet.

2

Sophie

Apr 24, 2024

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Stayed 1 night

Dès qu’on y entre, ça sent très fort la javel et c’est très désagréable. Le sol est hyper glissant, il faut toujours faire attention de ne pas glisser. L’air est tellement humide que les couvertures sont mouillées, le sol également et de l’eau était sur nos bagages… Pour régler ce problème d’humidité (selon les agents d’accueil), il faut mettre l’air conditionnée à 20° sauf que c’est très froid et ça fait un bruit monstrueux (on dirait un hélicoptère qui décolle à côté de la chambre). D’ailleurs lorsque je suis allée voir un agent de l’accueil, on n’a pas voulu me changer de chambre la première fois sous prétexte que «\xa0c’est le climat du Mexique\xa0». Je peux vous dire que j’ai logé dans d’autres hôtels avant celui-ci et je n’ai jamais eu de problème d’humidité. Je suis retournée me plaindre une seconde fois et j’ai dû attendre plus de 30 min (dans cette chambre hyper humide) pour qu’on me change de chambre. Au final, dans la seconde chambre, il n’y avait pas d’odeur d’humidité mais les draps et le sol étaient mouillés ! Les murs sont en cartons donc nous entendons très très fort les voisins et le frigo fait également un bruit incroyable. Ça a été ma pire nuit dans un hôtel, je ne recommande absolument pas même pour un transit.

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2

Shalini

Aug 18, 2024

·

Stayed 2 nights

In terms of cleanliness, this was one of the worst hotel's. Our room had a towel what seemed to be a blood stain. We took it to show the front desk and they didn't even show any concerns. They put 2 more towels in the room and we picked up 2 more. All 4 towels were dirty and had holes in them. When we brought that to their attention, the front desk laughed it off. Bed was never made. There was no bath soap. Shower pressure was extremely week. Overall, never again.

2

Gerard

Jan 6, 2025

·

Stayed 1 night

El cuarto huele a humedad. El aire acondocionado esta cubierto de polvo. La cama estaba sucia, la cobija esta guardada en el closet esta llena de polvo.

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10

Artemio

Jan 23, 2026

·

Stayed 1 night

Limpio y comoda

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10

Luciana

Jul 26, 2025

·

Stayed 1 night

The hotel is very updated , the room was clean and everything was good.

2

maria

Feb 3, 2024

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Stayed 1 night

Disgusting. I booked 1 night but decided to leave to another hotel. The room had a strong smell of humidity. Bed cover wrinkled, bathroom wall had black mold, pubic hair, shower walls not cleaned propertly. Floor sticky. The outside looks very nice and the staff is great. Those are the only good points this hotel has going for.

10

Lookatme

Jan 17, 2024

·

Stayed 1 night

Very clean

8

Patricia

Oct 1, 2024

·

Stayed 1 night

Demasiado frío en la habitación pero si apagaba el aire, se condensaba y el piso quedaba encharcado

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Rooms

Rooms are spacious and functional with kitchenettes, but utensils are not included and often require an extra fee. Several guests reported high humidity causing condensation or wet floors, noisy ventilation or AC, and shower drainage that floods the bathroom.

Related guest reviews

10

Said Rodolfo

Oct 18, 2025

·

Stayed 1 night

Excelente para una o varias noches, limpio y muy amplio (para familia o solo) muy cerca del aeropuerto

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8

Jose Luis

Jul 18, 2023

·

Stayed 2 nights

The bathroom very very small and all the water from the shower ends in all the bathroom

8

Jennifer

Nov 20, 2025

·

Stayed 1 night

Good room. It should note in the add that you need to pay extra for utensils, plates, etc.

10

Chunzhen

Jan 6, 2026

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Stayed 1 night

Everything is great. the room is spacious and very clean. The staff is very nice. The only thing I want to mention is that the staff does speak a word of English. I don't get it they are so close to the airport and the airport is full of Americans and they can't speak a word of English.

8

Kevin

Jan 5, 2024

·

Stayed 1 night

Humidty in room

6

MARCO ANTONIO

Nov 4, 2025

·

Stayed 1 night

LA HABITACION BIEN, PERO AL BAÑARTE EL AGUA SE ENCHARCA Y SE DESBORDA A TODO EL BAÑO

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6

Kamal

May 5, 2024

·

Stayed 6 nights

The main reason I picked this hotel is that it has a Kitchen, when I checked in there was no Plates,Puts and pans not even a Cup or a fork and a spoon NOTHING, the front desk staff told me to buy it from the store as they didn’t provide any???? Why even mention a Kitchen in the description?

8

Miguel Angel

Apr 27, 2025

·

Stayed 1 night

Lo que no me gustó es que tiene un extractor de aire en el cuarto que no deja descansar, no es posible apagarlo, fuera de eso estaría excelente

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6

Jonathan

May 23, 2025

·

Stayed 4 nights

Extremely basic almost to the point of being too basic, but less expensive than other hotel options in the area. Pros: - Quick walk to dining and grocery options Cons: - Poor humidity regulation in rooms during warmer months; excessive moisture unless the AC is kept cold, which made it almost too cold for me - No dishes, cutlery, cups, or supplies of any kind for kitchen in rooms; you are either forced to buy an overpriced kit from the hotel, or go to the local Chinese imports store and Walmart for the basics - One little bar of soap for the whole room - Harsh chemical cleaning smell in lobby Ok for a one night stay near airport, but wouldn’t really recommend it otherwise unless you are extended stay in less humid months and don’t mind buying your own kitchen items

8

Patricia

Oct 1, 2024

·

Stayed 1 night

Demasiado frío en la habitación pero si apagaba el aire, se condensaba y el piso quedaba encharcado

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Service

Service is inconsistent: many guests found staff friendly and helpful, but repeated complaints describe rude or unhelpful front-desk interactions, slow check-in, and a strict one-key policy. English proficiency can be limited, and problem resolution and communication vary.

Related guest reviews

2

Bryan Joab

Aug 27, 2025

·

Stayed 9 nights

The property is still giving one key for the stay, despite of having booking with 2 or more people, one day I forgot the key on the room and the front desk agent instead of giving me another key, he told me that I should not forget my key and I need to have it with me, I told him they should not limit to one the number on keys given and he was even more rude to me asking me to complain if I want with the management. I stay 2 times a month on this property, and my main concern is only the one key given, sometimes I travel with family and is really annoying to have my wife with toddlers going down to open doors for me. I have to inform about this and about the lack of service on the agent that I always have issue with, he does not have sense of service as always says “no” or give laim excuses to deny my requests. I will need to keep posting negative surveys at least until the key issue is fixed and the property at least for me set a note on my guest profile, to give me two keys upon check-in, without request needed from me, as this situation always ruins my entire and all stays, as this issue has not yet been addressed by the hotel management.

10

Denzil

Nov 3, 2024

·

Stayed 2 nights

Staffs are Customer friendly

8

Gabriel

Aug 16, 2023

·

Stayed 1 night

La calidad de imagen en la pantalla es muy opaca y poco brillo. El check in es muy tardado solo una persona en la recepción y tardamos media hora en ser atendidos . Había mucha gente en espera.

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2

Ramon

Feb 19, 2023

·

Stayed 1 night

The Manager Monsera Flores has been very rude on the last 3 stays we had here. We will not be staying here again as long as she is there. She is rude and insulting for no reason at all. We asked to change from a room with one bed to 2 beds and offered to pay extra. She demanded / almost shouting that it is not possible and we need to pay for another room if we want. That is Policy and understood but there was no reason to be rude or demanding in that way. I asked reception for the manager to pass the complaint about the attitude, only to be told she was the manager. Just wow. We stayed here before and liked it. Now we will not just because of her attitude. Last stay it was 2:50 and Check in is 3:00. Again Policy no problem. We asked if we could check in earlier and the reception said sure they have rooms ready / cleaned. She interrupted the reception and said check in is 3:00. That was rude to both us and her receptionist.

10

Chunzhen

Jan 6, 2026

·

Stayed 1 night

Everything is great. the room is spacious and very clean. The staff is very nice. The only thing I want to mention is that the staff does speak a word of English. I don't get it they are so close to the airport and the airport is full of Americans and they can't speak a word of English.

10

Roberto

Feb 20, 2025

·

Stayed 2 nights

Very good service from their personnel.

10

Michelle

Jan 3, 2026

·

Stayed 1 night

Everything was fine, the room was clean and comfortable, the person who attended to us was friendly and answered our questions.

2

Bryan Joab

Apr 22, 2025

·

Stayed 3 nights

The property conditions, location and the place is great, however they only gave us one key upon check in and in past stays they refused to give two keys, one for my family and one for me, so whenever I go to work and come back to the hotel, my wife does not need to go down to open doors for me. It is really annoying to have this situation always when I stay at the property. Beside this, yesterday I came back to the hotel and requested the front desk guy to update my key and he was arguing that the key it does not belong to me since it was batched out to another room, I guess it got mixed up with another room due to system error however the guy started saying to me that I should give back the key and complaining to me (as a guest), this situation was really unpleasant and really ruined my stay.

4

Desiree

Feb 23, 2023

·

Stayed 1 night

Quite upset with front desk staff. After getting lost earlier the day we checked in we finally arrived with not much time to get ready for Coco Bongo and fearful of getting lost and missing the show, we asked the front desk if it was possible that she could for a taxi pick us up. She kindly said sure. We hurried like a couple of crazy people getting ready. We went outside the hotel at the designated time and waited, no taxi came. So we went inside to ask if she called a taxi for us. The same girl who agreed to set up our taxi ride said, "they don\'t come at this time." I was fuming cause she should have called our room with this information. Now we had to find out way there and we were leaving later than planned. Staff needs to communicate better.

6

Paola

Feb 19, 2023

·

Stayed 14 nights

We did not like that the hotel manager was very rude and non communicative. We wanted to upgrade and they had rooms available but insisted that they could make no changes unless it came through expedia. We contacted expedia and they tried numerous times to contact the hotel but the hotel was non responsive. NO issue with expedia but the hotel manager was not a very good person at all.

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Location

Convenient location near Cancun Airport with Walmart, Sam’s, and restaurants across the street; easy for short stopovers. A few guests felt the surrounding area was poorly lit or less secure, but most found it practical for transit.

Related guest reviews

10

martin

Aug 14, 2023

·

Stayed 1 night

Close to airport

10

Sofia

May 14, 2025

·

Stayed 1 night

Walmart and Starbucks right across the street

10

Travis

May 3, 2025

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Stayed 5 nights

Room was very clean, mostly quiet. Not much of a view as my room was directly across from Sam’s . There were several outstanding restaurants within walking distance of my building. 1/2 mile walk but well worth it. Staff were friendly and helpful. Using uber to get around is your best bet.

10

Joseph

Aug 4, 2023

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Stayed 1 night

Hotel itself was super good, they even had AC fully running before we went in, room was perfect and spacious. However, the street it's on seems lonely, a bit dirty, not well lit.

10

Said Rodolfo

Oct 18, 2025

·

Stayed 1 night

Excelente para una o varias noches, limpio y muy amplio (para familia o solo) muy cerca del aeropuerto

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8

Seth-Emmanuel

Sep 10, 2025

·

Stayed 1 night

It is close to so many necessities: atm, groceries, restaurants and bars

8

Angel

Aug 14, 2025

·

Stayed 1 night

Es segura y está muy cerca del aeropuerto de Cancún

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10

OFELIA

Aug 27, 2025

·

Stayed 1 night

Todo muy bien, cerca del aeropuerto sin problemas de llegada ni de salida

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4

JUAN

Dec 5, 2022

·

Stayed 19,326 nights

The building seeemed new construccion but the site was unsafe.

10

Cinthya

Jul 25, 2023

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Stayed 1 night

Hotel super bien ubicado tiene sams y Walmart a un lado y buenos restaurantes y cafes muy cerca del aeropuerto excelente propiedad

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Dining

No on-site dining or breakfast; several guests noted no coffee or even water in rooms. Food options are available nearby in the adjacent shopping area.

Related guest reviews

8

NORMA LIZBETH

Jul 7, 2023

·

Stayed 1 night

El hotel es muy bueno como opcion rapida, solo le falta tener internamente opciones de Comida.

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10

Sofia

May 14, 2025

·

Stayed 1 night

Walmart and Starbucks right across the street

10

Oscar Leonel

Nov 21, 2024

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Stayed 1 night

Me gusta que enfrente tiene un Walmart, y hay un Fridays y un café nader. Hay lugares para ir a comer.

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6

Andres

Sep 16, 2024

·

Stayed 1 night

No breakfast, no coffee.

4

Pablo

Jun 20, 2023

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Stayed 2 nights

Room very cold. I found an extra bed sheet in the closet however it wasn’t enough. No bottles of water and no convenience store within the hotel.

10

Abraham

Oct 15, 2023

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Stayed 1 night

It was quiet and close to shopping strip. Easy to get a cab and wry local feel.

8

Seth-Emmanuel

Sep 10, 2025

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Stayed 1 night

It is close to so many necessities: atm, groceries, restaurants and bars

10

Jesica ARGELIA

May 15, 2023

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Stayed 1 night

No lo considero para vacacionar. La cocineta es muy práctica pero el lugar es cero acogedor. Yo lo usé solo para dormir antes de ir al día siguiente al aeropuerto porque está ubicado en una zona muy buena con restaurantesny comercios cerca

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8

Edmundo

Mar 16, 2023

·

Stayed 1 night

El edificio por fuera ya se ve un poco descuidado. Las habitaciones están limpias y bien equipadas. Le hace falta una cafetera sencilla a las habitaciones. Se tiene horno de microondas, parrilla y tarja pero utensilios, podrían poner algunos de estos a préstamo mediante depósito o alguna ID.

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8

Mohammad

Jul 15, 2024

·

Stayed 1 night

Well staff seems not that friendly . No dyning facility not even a bottle of water in the room. Thats bad

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AI-generated summary based on recent guest reviews

Month	Average price
January	$58
February	$54
March	$47
April	$43
May	$43
June	$43
July	$39
August	$44
September	$44
October	$46
November	$44
December	$54

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $56	19 $52
20 $53	21 $54	22 $56	23 $54	24 $57	25 $59	26 $64
27 $58	28 $57	29 $62	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $53	2 $58	3 $52
4 $53	5 $52	6 $59	7 $58	8 $57	9 $57	10 $56
11 $58	12 $59	13 $52	14 $54	15 $52	16 $52	17 $56
18 $53	19 $54	20 $54	21 $54	22 $54	23 $56	24 $52
25 $54	26 $54	27 $59	28 $54	29 $56	30 $54	31 $52

Extended Suites Cancun Cumbres

Prices for Extended Suites Cancun Cumbres

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed

Suite, 2 Queen Beds

Guest reviews of Extended Suites Cancun Cumbres

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Extended Suites Cancun Cumbres

Prices for upcoming dates