Go back to search
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive - Image 1
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive - Room
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive - Room
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive - Reception
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive - Pool

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive


Amenities

  • Laundry service

  • Elevator / Lift

  • Garden

  • Salon

  • Fitness Facilities

  • Towels

Show all

Property description

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor pools and a fitness center. Additional amenities at this Art Deco property include complimentary wire...
Show more
















Book on Vio

Filter by:






















































Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Riu Palace Kukulkan - Adults Only - All Inclusive, travelers consistently praise spotless facilities, friendly staff, and a modern beachfront setting, while feedback on dining, nightlife, and pool temperature is more mixed, with occasional noise or check-in frustrations.

Read more

Facilities

Good

Cleanliness

Spotless

Rooms

Modern

Service

Friendly

Location

Convenient

Dining

Mixed

Was this helpful?

10

Jim

IAN-logo

2 weeks ago

·

Stayed 5 nights

We travel a lot and I have traveled a LOT in my life, but this resort was BY FAR the best place ever!! The place was beautiful and clean and the staff were the nicest and most helpful. The food was AMAZING and a HUGE variety - the Italian was like restaurants we ate in when we traveled to Italy! I did have an issue at the reception with a young lady that was disrespectful, but I was able to speak with the manager immediately and shared my concerns. A 99% satisfaction for sure!
We travel a lot and I have traveled a LOT in my life, but this resort was BY FAR the best place ever!! The place was beautiful and clean and the staff were the nicest and most helpful. The food was AMAZING and a HUGE variety - the Italian was like restaurants we ate in when we traveled to Italy! I did have an issue at the reception with a young lady that was disrespectful, but I was able to speak with the manager immediately and shared my concerns. A 99% satisfaction for sure!

10

Stephanie

IAN-logo

2 weeks ago

·

Stayed 4 nights

First time at an all-inclusive. The pools were great and so were the staff. Great drinks and the beach was well maintained. They come by occasionally and remove the sargassum. Food was just alright, but about what I expected from an all-inclusive. Would stay here again!
First time at an all-inclusive. The pools were great and so were the staff. Great drinks and the beach was well maintained. They come by occasionally and remove the sargassum. Food was just alright, but about what I expected from an all-inclusive. Would stay here again!

10

Christina

IAN-logo

4 weeks ago

·

Stayed 7 nights

Entertainment was mid at best. Not sure who is in charge of Entertainment but definitely need help. Also there was no music at any of the bars, who does that. The lounge bar should have at least a digital juke box with a variety of music. Maybe next time I'll take my own music 🎶 👎
Entertainment was mid at best. Not sure who is in charge of Entertainment but definitely need help. Also there was no music at any of the bars, who does that. The lounge bar should have at least a digital juke box with a variety of music. Maybe next time I'll take my own music 🎶 👎

10

Annamaria

IAN-logo

Apr 9, 2026

·

Stayed 3 nights

My guest experience was phenomenal. The staff is very kind, helpful, and efficient. They are constantly cleaning every space in the hotel, the beach was even cleaned multiple times daily. I felt safe, welcomed, and I’m looking forward to going back. One thing I must say, please people, be courteous, be considerate, and be kind to the staff. Tip the staff they deserve it. The price of everything in the world has gone up for us and them too. Everyone has families and expenses. Multiple times when I was out for breakfast lunch and or dinner, I was seated next to people who would eat multiple plates of food, order drinks and then leave without putting a tip on the table. I thought that was pretty rude. There needs to be an email sent after the confirmation about resort etiquette. In my opinion. But what do I know?
My guest experience was phenomenal. The staff is very kind, helpful, and efficient. They are constantly cleaning every space in the hotel, the beach was even cleaned multiple times daily. I felt safe, welcomed, and I’m looking forward to going back. One thing I must say, please people, be courteous, be considerate, and be kind to the staff. Tip the staff they deserve it. The price of everything in the world has gone up for us and them too. Everyone has families and expenses. Multiple times when I was out for breakfast lunch and or dinner, I was seated next to people who would eat multiple plates of food, order drinks and then leave without putting a tip on the table. I thought that was pretty rude. There needs to be an email sent after the confirmation about resort etiquette. In my opinion. But what do I know?

10

dorit

IAN-logo

Apr 5, 2026

·

Stayed 6 nights

We spent six nights at this hotel, and I honestly do not have a single bad word to say about it. The hotel is amazing. Everything is exceptionally clean, and you can see that they are constantly maintaining and cleaning the property. The location is outstanding, right on one of the best parts of the beach. The staff were extremely kind, helpful, and attentive. Every time I asked for something, it was taken care of immediately. The food was also excellent, both in the restaurants and at the endless buffet. Overall, this is truly one of the best hotels I have ever stayed in.
We spent six nights at this hotel, and I honestly do not have a single bad word to say about it. The hotel is amazing. Everything is exceptionally clean, and you can see that they are constantly maintaining and cleaning the property. The location is outstanding, right on one of the best parts of the beach. The staff were extremely kind, helpful, and attentive. Every time I asked for something, it was taken care of immediately. The food was also excellent, both in the restaurants and at the endless buffet. Overall, this is truly one of the best hotels I have ever stayed in.

Boulevard Kukulcan km 12, Zona Hotelera, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico

Location

Located in Cancun (Zona Hotelera), Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is within a 10-minute walk of Hotel Zone Beaches and La Isla Shopping Mall. This all-inclusive property is 0.5 mi (0.8 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 5.2 mi (8.4 km) from Delfines Beach.

Kukulcan Plaza Shopping Mall(0.2 miles)

Nichupté Lagoon(0.2 miles)

Marlin Beach(0.3 miles)

Hotel Zone Beaches(0.3 miles)

El Sol de Cancun(0.3 miles)

La Isla Shopping Mall(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 23:30

Before 12:00


Good to know

Additional policies and info about this property.

Show more

Have a question?

Instant AI responses are based on hotel information


Similar properties














































Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social


© 2026 Vio